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How to Contact LHSC Maternal Newborn Care - A Comprehensive Guide

London Health Sciences Centre (LHSC) provides specialized care through its Maternal Newborn Care program. Whether you need information about the birthing center, postpartum care, or mother-baby wellness, knowing how to contact the right department is essential. This guide will help you navigate the various ways to reach out to LHSC's Maternal Newborn Care team, ensuring you get the assistance you need promptly.

Methods to Contact LHSC Maternal Newborn Care:

Mother Baby Wellness:

• Phone Number: 519-685-8438
• Instructions: For inquiries related to mother-baby wellness, use this direct line. It’s ideal for questions about postnatal care and wellness services provided at LHSC.

Birthing Centre:

• Phone Number: 519-685-8500 extension 58438
• Instructions: If you’re preparing for labor or have questions about the birthing process, the Birthing Centre’s direct line will connect you with the necessary support.

Postpartum Care Unit:

• Phone Numbers: 519-685-8500 extension 52140 or extension 52147
• Instructions: For all matters related to postpartum care, including concerns after delivery, contact the Postpartum Care Unit. Have your extension number ready to ensure you are directed to the appropriate support.

What Information to Have Ready:

• Personal and Medical Information: Include your full name, medical record number (if available), and specific details about your situation to facilitate a quicker response.
• Relevant Dates: Be ready to provide any relevant dates, such as expected due date or the date of your last appointment, to help the staff assist you more effectively.

Troubleshooting Common Issues:

• Long Wait Times: If you experience long wait times on the phone, consider calling during off-peak hours or use the LHSC’s online resources for certain inquiries.
• Unanswered Emails: Ensure you have used the correct email address and check your spam/junk folder for replies. If you don’t receive a response within 48 hours, follow up with a phone call.

FAQ Section:

Q1: How do I book a tour of the Birthing Centre at LHSC?

• A1: You can inquire about booking a tour by calling the Birthing Centre directly at 519-685-8500 extension 58438.

Q2: Who do I contact for postpartum support after leaving the hospital?

• A2: For any postpartum concerns, contact the Postpartum Care Unit at 519-685-8500 extension 52140 or 52147.

Q3: What should I do if I need urgent maternal care?

• A3: In an emergency, please go directly to the nearest emergency department. For non-emergency yet urgent concerns, contact the Birthing Centre or Postpartum Care Unit as appropriate.

Conclusion: The Maternal Newborn Care team at LHSC is committed to providing comprehensive support before, during, and after childbirth. By using the contact methods outlined above, you can ensure that your questions and concerns are addressed by the appropriate department. Don’t hesitate to reach out for assistance, whether it’s for routine inquiries or more urgent matters.

Data Table: LHSC Maternal Newborn Care Contact Information