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How to Contact JK Tenders Support

The JK Tenders website (jktenders.gov.in) is a crucial platform for accessing government tenders in Jammu and Kashmir. Whether you're a local bidder or an international participant, you might need assistance with technical issues, tender clarifications, or other queries. 

Contact Method	Details
Help Desk Phone	0120-4001 002, 0120-4001 005, 0120-4493395
International Prefix	+91 (for international calls)
Email Support	support-eproc[at]nic[dot]in

This guide will provide you with detailed instructions on how to contact JK Tenders support, ensuring you have all the necessary information to resolve any issues quickly.

Contact Methods

Phone Contact
The JK Tenders platform offers a 24x7 help desk for technical-related queries. This is the best option for immediate assistance, especially if you're experiencing technical difficulties while using the platform.

• Help Desk Numbers:
  • 0120-4001 002
  • 0120-4001 005
  • 0120-4493395

Email Support
For issues or clarifications specifically related to published tenders, bidders are encouraged to contact the Tender Inviting Authority. However, for technical support, you can reach out via email.

• Technical Support Email: support-eproc[at]nic[dot]in

Troubleshooting Common Issues

• Difficulty Reaching Help Desk: If you encounter busy lines when calling the help desk, consider using the email support option, particularly if the issue is not urgent.
• Unanswered Emails: If you don’t receive a response to your email within 24-48 hours, try following up with a phone call or sending a reminder email.

FAQ

What should I do if I have a problem with a specific tender?
For issues related to specific tenders, it’s best to contact the respective Tender Inviting Authority directly. The contact information for the authority is usually provided within the tender document.

How can international bidders contact the help desk?
International bidders should prefix the country code +91 before dialing the help desk numbers to reach JK Tenders support from outside India.

Is there a way to get help for non-technical queries?
For non-technical queries related to tender documents, processes, or deadlines, it's advisable to directly contact the Tender Inviting Authority mentioned in the tender document.