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How to Contact Iris Clothings Limited Customer Support

When it comes to customer support, Iris Clothings Limited prioritizes providing efficient and helpful service. Whether you have inquiries about products, need assistance with an order, or want more information about the company's offerings, contacting Iris Clothings Limited is straightforward. This article will guide you through the different methods to get in touch with their customer support, ensuring you receive the assistance you need promptly.

Contact Methods

1. Phone

For immediate assistance, contacting Iris Clothings Limited via phone is the quickest method. Their customer support team is available at:

  • General Inquiries: +91-33-2637 3856 / +91-33-2640 4674

2. Email

Email is a great option for non-urgent inquiries or when you need to provide detailed information. You can reach Iris Clothings Limited at:

  • General Inquiries: info@irisclothings.in

3. Website Contact Form

Iris Clothings Limited's official website features a contact form that you can fill out with your details and inquiries. This method ensures your message reaches the appropriate department. Visit the contact page to access the form.

4. Social Media

Iris Clothings Limited is active on various social media platforms. You can use these channels to stay updated on news and announcements and to reach out for support:

5. Physical Address

For in-person visits or postal correspondence, you can use the following address:

  • Registered Office: 103/24/1, Foreshore Road, Howrah - 711102, India

Tips for Contacting Iris Clothings Limited

  • Have Your Information Ready: Before contacting Iris Clothings Limited, ensure you have all relevant information on hand, such as your order number, product details, and any previous correspondence.
  • Be Clear and Concise: Clearly state the purpose of your inquiry or issue to help the support team assist you more efficiently.
  • Use Official Channels: Always use the contact methods provided by Iris Clothings Limited to ensure your query reaches the appropriate department.

Troubleshooting Common Issues

Long Wait Times

If you experience long wait times on the phone, consider using email or the contact form on the Iris Clothings website. For urgent matters, try calling during non-peak hours.

Unanswered Emails

If you do not receive a response to your email within a reasonable timeframe, double-check the email address for any errors and resend your query. Additionally, follow up with a phone call if necessary.

FAQ

1. How can I check the status of my query?

You can follow up on your query by referencing the ticket number provided during your initial contact. For phone inquiries, ask for a reference number and the name of the representative handling your case.

2. What are the working hours for Iris Clothings customer support?

Iris Clothings customer support is typically available during business hours, Monday to Friday. Specific hours may vary, so it’s best to check their website for the most current information.

3. Can I visit the Iris Clothings office for support?

Yes, you can visit the registered office for support. However, it’s advisable to schedule an appointment in advance to ensure availability.

Conclusion

Reaching out to Iris Clothings Limited for support is straightforward with the multiple contact methods available. Whether you prefer phone, email, social media, or in-person visits, Iris Clothings offers several channels to assist you with your queries and concerns. Always ensure you have the necessary information ready and follow the tips provided to receive prompt and efficient service.

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