How to Contact Godrej Properties Limited Customer Support

Whether you have inquiries about properties, need assistance with services, or have issues regarding corporate information, knowing how to contact Godrej Properties Limited’s customer support is essential. This guide provides detailed instructions on how to contact Godrej Properties Limited through various methods to ensure your queries are addressed efficiently.

Contact Methods for Godrej Properties Limited

1. Phone

• Customer Support Number: +91 22 6169 8500
• Availability: Monday to Friday, 9:00 AM to 6:00 PM IST
• Instructions: Dial the customer support number and follow the automated instructions to connect with the relevant department. Be prepared with any specific details about your query for quicker assistance.

2. Fax

• Fax Number: +91 22 6169 8888
• Instructions: Send your documents via fax, including a cover sheet with your contact details and a brief description of your query.

3. Email

• Support Email: info@godrejproperties.com
• Instructions: Compose an email with a clear subject line indicating your issue. Provide your full name, contact details, and a detailed description of your query or problem. Attach any relevant documents or photos.
• Response Time: Typically within 24-48 hours.

4. Corporate Office Contact

• Address:
  • Godrej Properties Limited, Godrej One, 5th Floor, Pirojshanagar, Eastern Express Highway, Vikhroli (E), Mumbai - 400 079, India
• Instructions: For any official correspondence or document submission, use the corporate office address. Ensure your mail includes all necessary details and contact information for follow-up.

5. Website Contact Form

• Website: Godrej Properties Limited Official Website
• Instructions: Visit the official website and navigate to the contact section. Fill out the contact form with your name, email, phone number, and message. Ensure to provide detailed information about your query.
• Response Time: Typically within 24-48 hours.

6. Social Media

• LinkedIn: Godrej Properties Limited
• Instructions: Send a direct message with your query. Ensure to include your contact information for a follow-up.

Tips for Effective Communication

• Prepare Your Information: Have your full name, contact details, specific query details, and any relevant information about your issue ready before contacting support.
• Be Clear and Concise: Clearly explain your issue or question to avoid any misunderstandings.
• Follow-Up: If you do not receive a response within the expected time frame, consider following up via another contact method.

Troubleshooting Common Issues

• Long Wait Times: To avoid long wait times on the phone, try calling during off-peak hours such as early morning or late afternoon.
• Unanswered Emails: Ensure your email was sent to the correct address and check your spam/junk folder for responses. If no reply is received within 48 hours, send a follow-up email.
• Fax Transmission Issues: If your fax does not go through, verify the fax number and try again. If the issue persists, contact their phone support for assistance.

Frequently Asked Questions

Q1: What information should I provide when contacting customer support?

• Provide your full name, contact details, specific query details, and any relevant information about your issue.

Q2: What are the working hours of customer support?

• Customer support is available from Monday to Friday, 9:00 AM to 6:00 PM IST.

Q3: How long does it take to get a response via email?