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How to Contact Godfrey Phillips India Limited Customer Support

If you are looking to get in touch with Godfrey Phillips India Limited for any queries, concerns, or support, this guide will provide you with all the necessary information. Whether you need assistance with their products, have questions about their services, or want to reach out regarding shareholder matters, Godfrey Phillips offers several ways to contact them.

Contact Methods

1. Phone Support Godfrey Phillips India Limited has dedicated phone lines for both their registered and corporate offices.

Registered Office (Mumbai):

• Phone: 022-6195 2300
• Fax: 022-6195 2319

Corporate Office (New Delhi):

• Phone: 011-6111 9300, 2683 2155

Tips:

• Have your query or concern clearly in mind before calling.
• For shareholder inquiries, have your shareholder ID or related details ready.

2. Email Support For written communication or detailed queries, you can contact Godfrey Phillips via email. This is also useful for sending documents or getting written confirmation.

• Email Address: isc@godfreyphillips.co.in

Tips:

• Clearly state your query in the subject line.
• Include all relevant details in your email to get a precise response.

3. Website Contact Form Godfrey Phillips India Limited offers a contact form on their official website where you can submit your queries directly.

• Website: www.godfreyphillips.co.in

Instructions:

• Navigate to the ‘Contact Us’ section on their website.
• Fill in your details and describe your query in the provided fields.

Tips:

• Ensure your contact information is correct so they can respond.
• Be concise but include all necessary details in your message.

4. Postal Address For formal correspondence or document submission, you can send mail to their registered or corporate offices.

Registered Office (Mumbai):

• Address: Macropolo Building, Ground Floor, Dr. Babasaheb Ambedkar Road, Lalbaug, Mumbai - 400 033

Corporate Office (New Delhi):

• Address: Omaxe Square, Plot No. 14, Jasola District Centre, Jasola, New Delhi- 110025

Troubleshooting Common Issues

1. Long Wait Times on Phone

• Try calling during non-peak hours, such as early morning or late afternoon.
• Use the email option if you face repeated delays.

2. Unanswered Emails

• Ensure you have sent the email to the correct address (isc@godfreyphillips.co.in).
• Check your spam/junk folder for replies.
• Follow up with a phone call if you do not receive a response within a reasonable timeframe.

3. Issues with Website Contact Form

• Ensure your internet connection is stable.
• Double-check that all required fields are filled correctly.
• Try using a different browser if you face issues submitting the form.

Frequently Asked Questions (FAQs)

Q1: What is the best time to contact Godfrey Phillips India Limited?

• The best time to contact their offices via phone is during regular business hours (9 AM to 6 PM). For emails, you can send them at any time, but responses may be faster during business hours.

Q2: How long does it take to get a response to an email?

• Typically, you can expect a response within 24-48 hours on business days.

Q3: Can I visit the office in person?