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How to Contact for PM-KISAN Refund Process: A Comprehensive Guide

Ensuring the smooth processing of refunds under the PM-KISAN scheme requires clear communication with the relevant authorities. This guide provides detailed instructions on how to contact the necessary officials and departments to initiate and follow up on the refund process.

Contacting the Appropriate Authorities

1. PM-KISAN State Project Management Unit (SPMU)

For any issues related to the PM-KISAN refund process, the primary point of contact is the PM-KISAN State Project Management Unit (SPMU).

• Email: pmkisanrefund@gmail.com
• Landline: 0471-2304022
• Office Address:
  • IT Cell, Directorate of Agriculture
  • Kerala State PMU

2. Principal Agricultural Officers (PAOs)

For district-wise consolidated refund statements and general inquiries, contact the Principal Agricultural Officers.

• Contact Method: Email (provided by the PAOs)
• Submission Deadline: The 5th working day of every month

3. Assistant Directors of Agriculture

Assistant Directors of Agriculture are responsible for consolidating refund reports from Krishi Bhavans.

• Contact Method: Through local agricultural offices
• Submission Deadline: The 3rd working day of every month

4. Local Krishi Bhavans

For initial inquiries and processing refund applications at the local level, contact your local Krishi Bhavan.

• Contact Method: In-person visit or phone call
• Purpose: Initiating refunds, submitting documents, receiving guidance

Key Steps for Contacting Authorities

Step 1: Identify the Appropriate Contact

• Determine whether your query is best addressed by the SPMU, PAO, Assistant Director, or local Krishi Bhavan.
• Use the contact details provided above to reach out to the appropriate authority.

Step 2: Prepare Your Information

• Have all necessary documents and details ready before making contact. This includes AADHAAR number, farmer's name, reason for ineligibility, refund details, and any previous correspondence.

Step 3: Initiate Contact

• Email: Send a detailed email to the appropriate address, including all necessary details and documents.
• Phone: Call the provided landline number for immediate queries or clarifications.
• In-Person Visit: For local matters, visit the Krishi Bhavan to directly discuss your issue with an official.

Step 4: Follow-Up

• If you do not receive a response within a reasonable timeframe, follow up with another email or phone call.
• For email communication, ensure you reference previous correspondence for continuity.

Sample Email Template for Contact

Subject: Inquiry Regarding PM-KISAN Refund Process

Dear [Name/Title],

I am writing to inquire about the refund process for PM-KISAN payments made to ineligible farmers. Below are the details of my case:

• AADHAAR Number: [Your AADHAAR Number]
• Farmer's Name: [Farmer's Name]
• Reason for Ineligibility: [Reason for Ineligibility]
• Refund Details: [Details of the Refund]

I have attached all relevant documents for your reference. Please guide me on the next steps to complete the refund process.

Thank you for your assistance.

Best regards, [Your Name] [Your Contact Information]