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How to Contact Damodar Valley Corporation (DVC) Customer Support

Damodar Valley Corporation (DVC) is India's first multipurpose river valley project involved in power generation, transmission, distribution, water resource management, and socio-economic development. With a significant presence in the utilities industry, DVC serves a vast area and multiple stakeholders. Whether you're a consumer, investor, or just seeking information, there are several ways to get in touch with DVC for your queries or concerns. 

Designation	Name	Email Address	Phone Number
Chairman	Shri S. Suresh Kumar, IAS	chairman[at]dvc[dot]gov[dot]in	(033) 2355-7935, (033) 2355-6965
Member (Finance)	Shri Arup Sarkar	memberfinance[at]dvc[dot]gov[dot]in	(033) 2355-9932
Chief Vigilance Officer	Shri Sudipta Acharjee, ITS	cvo[at]dvc[dot]gov[dot]in	(033) 2355-3976
Executive Director (Project)	Shri Mahesh K. Singh	mahesh[dot]singh[at]dvc[dot]gov[dot]in	(033) 2355-6047, (033) 6607-3120
Chief Public Relations Officer	Shri Rajiv Ranjan Sinha	cpro[at]dvc[dot]gov[dot]in	(033) 6607-2128
General Manager (IT Cell)	Shri Rajib Saha	rajib[dot]saha[at]dvc[dot]gov[dot]in	(033) 6607-2824

This article will guide you through the various contact methods and provide tips for a smooth communication process.

Contact Methods

Phone Contact
DVC offers multiple contact points via phone, depending on the specific department or office you need to reach.

• DVC Headquarters, Kolkata:
  • Chairman: Shri S. Suresh Kumar, IAS
    • Phone: (033) 2355-7935, (033) 2355-6965
  • Member (Finance): Shri Arup Sarkar
    • Phone: (033) 2355-9932
  • Chief Vigilance Officer: Shri Sudipta Acharjee, ITS
    • Phone: (033) 2355-3976
  • General Contact Number: (033) 2355-3988 (Shift In-charge Control Room)

Email Contact
For non-urgent queries, DVC provides a comprehensive list of email contacts for different departments and offices.

DVC Headquarters:

• Chairman: chairman[at]dvc[dot]gov[dot]in
• Member (Finance): memberfinance[at]dvc[dot]gov[dot]in
• Member (Technical): membertechnical[at]dvc[dot]gov[dot]in
• Chief Vigilance Officer: cvo[at]dvc[dot]gov[dot]in

Regional Offices:

• Maithon (Jharkhand): anjani[dot]dubey[at]dvc[dot]gov[dot]in
• Mejia (West Bengal): praduman[dot]sah[at]dvc[dot]gov[dot]in
• Durgapur (West Bengal): sukumar[dot]saha[at]dvc[dot]gov[dot]in

Website Contact Form
DVC’s official website includes a contact page where you can submit inquiries through an online form.

• Website: www.dvc.gov.in
• Contact Page: Contact Us

Social Media Contact
DVC is also active on several social media platforms where you can follow updates and potentially reach out for customer service.

• X (formerly Twitter): @DamodarValleyCo
• Facebook: DamodarVC
• YouTube: Damodar Valley Corporation
• Instagram: @Damodar.Valley.Corporation
• LinkedIn: Damodar Valley Corporation (DVC)

Troubleshooting Common Issues

• Long Wait Times on Phone: If you encounter long hold times, consider using email or the website contact form for non-urgent matters.
• Unanswered Emails: If you do not receive a reply within 2-3 business days, follow up with a phone call or resend the email, ensuring that all details are correct.
• Website Navigation Issues: If you have trouble using the contact form, try accessing the site from a different browser or clearing your cache. Alternatively, you can use email or phone contacts.

FAQ

What are DVC's main functions?
DVC is primarily involved in power generation, transmission, distribution, and water resource management in the Damodar Valley region. They also focus on socio-economic development.

Who can I contact for grievances?
The Public Grievance Officer, Shri R.K. Shaw, can be contacted via email at rajeshkumar[dot]shaw[at]dvc[dot]gov[dot]in or by phone at (033) 6607-2531.

How can I follow DVC for updates?
You can follow DVC on their official social media channels, including X, Facebook, Instagram, and LinkedIn.