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How to Contact Customer Support for Pratt’s Journal of Bankruptcy Law

Pratt’s Journal of Bankruptcy Law is a premier resource for bankruptcy law professionals, offering in-depth insights and legal analyses. Whether you are a subscriber, contributor, or just exploring the journal, contacting customer support can provide assistance with subscriptions, editorial inquiries, and other related concerns. Here’s a guide to reaching customer support effectively.

Reasons to Contact Customer Support

You may need to reach out to Pratt’s Journal of Bankruptcy Law’s customer support team for various reasons, including:

  • Subscription Assistance: Managing your subscription, updating your details, or replacing missing issues.
  • Editorial Inquiries: Questions about submitting articles, reprint permissions, or citing content.
  • Billing Issues: Resolving payment or invoice concerns.
  • Access Problems: Assistance with digital access or eBook downloads.
  • General Queries: Learning about the journal’s features, content, and policies.

Contact Details for Support

General Customer Service

For assistance with shipments, billing, subscription updates, or replacements, you can:

  • Phone: Call (800) 833-9844 (U.S.) or (518) 487-3385 (Outside the U.S. and Canada).
  • Fax: Send a fax to (800) 828-8341.
  • Website: Visit the Customer Service Portal.

Editorial Inquiries

For questions regarding editorial content or reprint permissions:

  • Contact: Ryan D. Kearns, J.D.
  • Phone: 513.257.9021
  • Email: ryan.kearns@lexisnexis.com

For submitting articles or other materials:

  • Editor-in-Chief: Steven A. Meyerowitz
    Email: smeyerowitz@meyerowitzcommunications.com
    Phone: 631.291.5541

Replacement Pages

If you need replacement pages for your journal:

  • Call the Customer Services Department at (800) 833-9844.

For International Subscribers

Subscribers outside the United States and Canada can contact:

  • Phone: (937) 247-0293 (International Support)
  • Email: Reach the team through the customer service portal for location-specific assistance.

FAQs About Customer Support

Q1: How Do I Submit an Article to Pratt’s Journal of Bankruptcy Law?

You can send articles, decisions, or other items of interest to Steven A. Meyerowitz, the Editor-in-Chief. Use the email smeyerowitz@meyerowitzcommunications.com or mail submissions to the editorial office: 230 Park Ave., 7th Floor, New York, NY 10169.

Q2: What Should I Do If I Encounter Billing Issues?

For billing concerns, contact (800) 833-9844 or visit the LexisNexis Billing Support Page.

Q3: Can I Access Pratt’s Journal Online?

Yes, digital versions are available. Contact customer support for login assistance or digital subscription activation.

Q4: How Do I Replace a Missing Issue?

Report missing issues to (800) 833-9844, and they will assist you in arranging replacements.

Tips for a Smooth Support Experience

  1. Keep Subscription Details Ready: Have your account or subscription number handy when contacting support.
  2. Be Clear About Your Issue: Provide detailed information to help customer service address your concern efficiently.
  3. Use Email for Non-Urgent Matters: For inquiries like reprint permissions or article submissions, email is often more effective.
  4. Check the Journal’s Website: Many common queries, such as accessing past issues or FAQs, can be resolved through the LexisNexis website.

Conclusion

Reaching customer support for Pratt’s Journal of Bankruptcy Law is straightforward and ensures that all your concerns—be it subscriptions, editorial queries, or billing issues—are promptly addressed. Use the contact details provided to connect with the appropriate department and get the assistance you need.

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