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How to Contact Customer Care of Newgen Software Technologies Limited

Newgen Software Technologies Limited is a global provider of digital transformation platforms with strong capabilities in areas like process automation, content services, and communication management. If you need to contact Newgen Software’s customer care for support, queries, or feedback, here is a comprehensive guide on how to do so effectively.

1. Customer Care Contact Information

For any general inquiries or support, you can reach out to Newgen Software’s customer care team using the following details:

Telephone:
+91 11 46533200
+91 11 26384060
+91 11 26384146

Fax:
+91 11 26383963

Email:
For official customer service inquiries, it's best to contact the company through their general support email. For specific investor-related queries, use the email provided below:

  • Investor Relations:
    seema.sehgal@icicisecurities.com

2. Contact through the Website

Newgen Software maintains an official website where customers can find a host of resources, from product information to customer support. To get support through the website:

On the website, you can navigate to the “Contact Us” or “Support” section, where you can fill out a form with your query. You can expect a response from the team within a reasonable timeframe.

3. Reach Out via Conference Calls

Newgen Software regularly conducts conference calls for investor relations or significant company announcements. If you have business inquiries or are part of an institutional investor group, you may participate in these calls. Below are the key details:

Universal Access Number:
+91 22 6280 1144
+91 22 7115 8045

International Toll-Free Numbers:

  • USA: 1 866 746 2133
  • UK: 0 808 101 1573
  • Singapore: 800 101 2045
  • Hong Kong: 800 964 448

Diamond Pass Registration:
To avoid waiting times, you can pre-register via the Diamond Pass link.

4. Office Location and Address for Written Correspondence

If you prefer to send written communication or visit the office directly, here’s the registered office address of Newgen Software Technologies Limited:

  • Address:
    E-44/13, Okhla Phase II,
    New Delhi - 110020, India.

This address is suitable for any formal correspondence, legal notices, or other inquiries that need physical submission.

5. Additional Contacts for Investor Relations

For investors, analysts, or institutional clients, you can reach out to the Investor Relations team for specific questions related to earnings, stock performance, or corporate strategy. Here are some dedicated contacts:

Ms. Ruchi Mukhija:
Phone: +91 22 6807 7573
Email: ruchi.mukhija@icicisecurities.com

Ms. Seema Sehgal:
Phone: +91 11 4221 8511
Email: seema.sehgal@icicisecurities.com

6. Social Media Platforms

Newgen Software may also be active on various social media platforms such as LinkedIn, Twitter, and Facebook. Reaching out through these platforms can offer a more immediate interaction with the company’s team.

Conclusion

Newgen Software Technologies offers a variety of ways for customers, partners, and investors to get in touch. Whether it’s for customer support, business inquiries, or investor relations, the company provides ample options for communication, ensuring that all stakeholders have access to the information they need. Make sure to use the appropriate contact method based on your specific needs to get the most effective response.

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