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How to Contact Customer Care for Phoenix Contact Plug-in Bridge FBS 10-6 (3030271)

If you're looking for information or support related to Phoenix Contact's FBS 10-6 plug-in bridge (product number 3030271), there are several methods to get in touch with their customer service team. Below is a comprehensive guide on how to reach out to Phoenix Contact’s customer care for any queries or assistance.

1. General Contact Information

For any inquiries regarding product specifications, ordering, or technical support, Phoenix Contact customer care can be reached through the following channels:

Phone:
Call +1 (717) 944-1300 to speak with a customer service representative. This is Phoenix Contact's USA headquarters number.

Email:
Send an email to info@phoenixcon.com for inquiries related to products, technical issues, or order status.

Website:
Visit the official Phoenix Contact website at www.phoenixcontact.com to explore their catalog, access product documentation, or use their contact form for customer queries.

2. Product Information and Downloads

If you are seeking detailed data about the FBS 10-6 plug-in bridge, including user documentation and technical specifications, it can be accessed online:

Direct Product Page:
Visit Phoenix Contact's product page for FBS 10-6 to view product details, data sheets, and download user manuals.

Product Key Features:

  • Item Number: 3030271
  • Packing Unit: 10 pieces
  • Color: Red (RAL 3001)
  • Maximum Load Current: 32 A
  • Material: Copper with PA insulating material
  • Ambient Operating Temperature: -60°C to 110°C
  • Pitch: 6.2 mm
  • GTIN: 4017918188580

This page contains all up-to-date product details, from dimensions to environmental compliance (RoHS and REACH).

3. Environmental Compliance and Certifications

Phoenix Contact ensures that the FBS 10-6 plug-in bridge complies with all relevant environmental standards:

  • EU RoHS: This product fulfills EU RoHS substance requirements, with no exemptions.
  • REACH SVHC: No substances in this product exceed the limits specified by the EU REACH regulation.
  • China RoHS: The Environment Friendly Use Period (EFUP) is noted, with no hazardous substances above permissible limits.

4. Customer Support for Environmental and Technical Certifications

If you need help with certifications, compliance, or specific regulations, Phoenix Contact's customer care team can assist. You can use the contact information provided above to inquire about RoHS, REACH, or other technical documentation.

5. Phoenix Contact USA Headquarters

For those who prefer visiting or mailing Phoenix Contact directly, here are their headquarters details:

  • Address:
    Phoenix Contact USA
    586 Fulling Mill Road
    Middletown, PA 17057, United States

This location serves as their main office for the USA region, where they handle technical inquiries, order processing, and customer support.

6. Additional Support

Phoenix Contact’s website offers a comprehensive help section where you can find:

  • Technical Data Sheets
  • Product FAQs
  • Environmental Compliance Certificates

In case your issue requires personalized support, or you need assistance with specific order-related issues, feel free to reach out via phone or email as provided above.

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