If you are applying for the 2024 Administrative Officer (AO) graduate program in the Irish Civil Service and need assistance or have inquiries regarding the process, contacting customer care is crucial. Here's a step-by-step guide on how to reach out for support.
Publicjobs, the central recruitment agency for Ireland’s civil and public service, handles all applications for the Administrative Officer role. If you have any issues related to your application, account, or the selection process, you can contact them through the following:
Email:
For graduate-related queries, contact:
graduate@publicjobs.ie
Telephone:
Publicjobs customer care can assist during office hours via email, but for more pressing concerns, such as assistance with your application or system-related queries, email is preferred.
Website:
Visit the official Publicjobs Website to find information about the application process, frequently asked questions, and direct access to customer support resources.
If you’re having issues with the application process, such as username or password difficulties, Publicjobs provides helpful tips:
Forgot Username/Password:
If you’ve forgotten your username or password, use this link to reset your login details. For further issues, email the graduate team at graduate@publicjobs.ie with your details and issue description.
Creating a New Profile:
Ensure you have a registered User Account on Publicjobs. Once registered, access the relevant competition (Graduate Opportunities AO General 2024) and complete your application.
Publicjobs is committed to equal opportunity, and reasonable accommodations are available for candidates with disabilities throughout the selection process:
Request for Accommodations:
Email asu@publicjobs.ie with your psychologist/medical report to request any necessary adjustments (e.g., assistive technology, extra time, scribes). Ensure that you send your report before the deadline on Thursday, 10th October 2024.
Further Support:
If you need to discuss your specific accommodations or have concerns, contact the Disability Champion, Amanda Kavanagh, at amanda.kavanagh@publicjobs.ie.
If you encounter technical issues, such as problems accessing assessments or interviews, email Publicjobs’ graduate team directly.
Main Office Address:
Public Appointments Service
Chapter House,
26/30 Abbey Street Upper,
Dublin 1,
Ireland.
Recruitment Specific Questions:
For specific queries related to the Administrative Officer (AO) positions, you can contact the Publicjobs customer care team at graduate@publicjobs.ie.
The closing date for submitting your completed application is 3 PM on Thursday, 10th October 2024. If you do not receive a confirmation email within two working days, check your junk or spam folders. If the email isn’t there, contact the graduate team at graduate@publicjobs.ie for assistance.
Messageboard:
Ensure you check your Publicjobs messageboard regularly for updates, interview invitations, or test links. Notifications may sometimes be filtered into your junk/spam email folders, so check these folders frequently.
Only One Application:
Only one application per person is permitted. Ensure your profile and application details are accurate before submitting. Refrain from creating multiple profiles, as this could invalidate your application.
For the latest updates on job opportunities, recruitment events, and deadlines, follow Publicjobs on their official social media channels.
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