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How to Contact Customer Care at Heritage Foods Limited: A Comprehensive Guide

Heritage Foods Limited is a leading dairy and food company based in India. If you're a customer, investor, or stakeholder and need assistance, contacting their customer care is easy and straightforward. Below is a detailed guide on how to get in touch with Heritage Foods for various inquiries, including general queries, customer service, investor relations, and complaints.

1. Head Office Contact Information

Heritage Foods has its registered office in Hyderabad, Telangana. You can contact them through phone, fax, or email:

Registered Office Address: Heritage Foods Limited
H.No. 8-2-293/82/A/1286, Plot No. 1286, Road No. 1 & 65,
Jubilee Hills, Hyderabad - 500033,
Telangana, INDIA.

• Telephone: +91-40-23391221 / 23391222
• Fax: +91-40-23326789 / 23318090
• Email: hfl@heritagefoods.in
• Website: www.heritagefoods.in

This is the primary contact information for general queries, feedback, or complaints related to Heritage Foods’ products and services.

2. Customer Service and Complaints

For product-related queries, customer complaints, or general assistance, you can reach out to the customer care team through the contact details provided above. It’s advisable to mention your concern clearly in your communication, whether by phone, fax, or email, for quicker resolutions.

3. Investor Relations

For inquiries related to financial performance, stockholder information, or other investor-specific concerns, Heritage Foods provides dedicated contact channels:

• Email: hfl@heritagefoods.in
• Investor Relations Contact: Valorem Advisors
  • Phone: +91-22-49039500
  • Email: research@valoremadvisors.com
  • Website: www.valoremadvisors.com

4. Conference Call for Investors

Heritage Foods often holds conference calls for investors and analysts, particularly around quarterly earnings reports. These calls provide an opportunity to discuss financial performance with the company’s management.

• Next Conference Call:
  Date: October 25, 2024
  Time: 11:00 AM (IST)

Key Management Participants:

• Mrs. N Brahmani – Executive Director
• Dr. Sambasiva Rao – President
• Mr. Srideep Kesavan – Chief Executive Officer
• Mr. A Prabhakara Naidu – Chief Financial Officer
• Mr. J Samba Murthy – Chief Operating Officer
• Mr. Upendra Pandey – CEO – Heritage Nutrivet
• Mr. Umakanta Barik – Company Secretary & Compliance Officer

Dial-in Details:

• Universal Dial-in: +91 22 6280 1456 / +91 22 7115 8804
• USA Toll-Free: 1-866-746-2133
• UK Toll-Free: 0808-101-1573
• Singapore Toll-Free: 800-101-2045
• Hong Kong Toll-Free: 800-964-448

Diamond Pass Registration: Click here to pre-register for quicker access to the conference call.

5. SEBI and Stock Market Inquiries

If you're an investor with inquiries about Heritage Foods' performance on the Bombay Stock Exchange (BSE) or the National Stock Exchange (NSE), you can contact the relevant authorities or Heritage’s compliance officer.

• Scrip Code (BSE): 519552
• Scrip Code (NSE): HERITGFOOD
• Compliance Officer: Umakanta Barik, Company Secretary & Compliance Officer
  • Email: hfl@heritagefoods.in

6. Online Presence and Resources

Heritage Foods maintains a strong online presence where customers and investors can access the latest news, reports, and updates:

• Website: www.heritagefoods.in – for all product-related information and services.
• Earnings Reports: Available on the Investor Relations page.
• Social Media: Heritage Foods is also present on various social media platforms where customers can connect for updates and queries.

7. Certifications and Compliance

Heritage Foods is an ISO 22000 certified company, ensuring high standards in food safety management. You can reach out for any compliance-related inquiries via the official communication channels mentioned above.