At AOKZOE, they strive to provide exceptional customer service to ensure your satisfaction with our products. Whether you have inquiries about our handheld devices, need assistance with your order, or require support after purchase, we're here to help. Here's how you can easily get in touch with our customer care team:
Email Support: For any questions regarding our products or assistance with your order, you can reach out to us via email at support@aokzoestore.com. We aim to respond to all inquiries within 2 business days. Please ensure to include your order number or the email address used at checkout in your message for faster assistance.
Live Chat: If you prefer real-time assistance, you can access our live chat tool located at the bottom right corner of our website. Click on it to communicate directly with our customer service team, and we'll respond as promptly as possible to address your queries or concerns.
Wholesale Inquiries: AOKZOE offers special prices and significant discounts for bulk orders or wholesale purchases. If you're interested in bulk orders or wholesale opportunities, please contact us at jason@one-netbook.com.
Contact Form: Alternatively, you can fill out the contact form available on our website. Simply provide your name, email address, phone number, and comment detailing your inquiry or concern, and we'll get back to you shortly.
Social Media: You can also connect with us on various social media platforms to stay updated on our latest products and announcements:
Warranty, Return, and Refund Policy: If you encounter any issues with your AOKZOE product, our warranty, return, and refund policy ensure that you receive the necessary support:
Lost Package Assistance: In case your package is lost or stolen, refer to our policy for guidance on how to proceed. We'll work with you to resolve the issue promptly and ensure your satisfaction.
Device Disassembly and Repair: Please refrain from disassembling or repairing your device without AOKZOE authorization, as it may void the warranty. If you encounter any problems, contact us directly via support@aokzoe.com for assistance.
Leave a comment