Concept Kart is a one-stop destination for a wide range of gadgets, audio accessories, smart home devices, and more. Whether you're facing issues with a product, need assistance with an order, or have general inquiries, Concept Kart offers multiple ways to reach their customer support team.
Office Address: Concept Kart Pvt Ltd 2nd Floor, A36, Block B, Naraina Industrial Area Phase 2, Naraina, New Delhi, Delhi, 110028
Business Hours: 10:00 AM - 06:00 PM, Monday to Friday
Order Tracking:
Track Your Order: You can track your order status by visiting the Track Order page and entering your order details.
Tips for Contacting Concept Kart:
Include Order Details: Always include your order number when contacting customer support for quicker assistance.
Check Policies First: Before reaching out, review the Shipping & Cancellation Policy, Warranty & Replacement Policy, and Replacement & Return Policy to see if your question is already answered.
Troubleshooting Common Issues:
Order Not Delivered: If your order hasn't arrived by the expected delivery date, check the Track Order page for updates or contact customer support.
Product Returns: For returns or exchanges, refer to the Replacement & Return Policy and follow the instructions provided.
Long Response Times: During peak hours, there may be delays in responses. If you don't get an immediate reply via email, try reaching out through WhatsApp or social media channels.
FAQ Section:
How do I track my Concept Kart order?
Track your order by visiting the Track Order page and entering your order number.
What is the return policy at Concept Kart?
Concept Kart offers a flexible return policy. Refer to the Replacement & Return Policy for detailed instructions on how to return or exchange a product.
How can I cancel my order?
You can cancel your order before it is shipped by contacting customer support at customercare@conceptkart.com or via WhatsApp.
Leave a comment