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How to Contact Community Bank Mankato: Your Guide to Customer Support

Whether you have questions about your account, need assistance with a transaction, or want to learn more about Community Bank’s services, there are several ways to get in touch. This guide will walk you through the different methods to contact Community Bank Mankato, ensuring that you can reach the right department quickly and efficiently.

Branch Name	Address	Phone Number	Fax Number	ATM Available
Mankato - St. Andrews Drive	300 St. Andrews Drive, Mankato, MN 56001	(507) 385-4444	(507) 385-4450	Yes
Mankato - Madison Avenue	951 Madison Ave, Mankato, MN 56001	(507) 625-1551	(507) 625-1269	Yes
Amboy	203 East Maine, PO Box 368, Amboy, MN 56010	(507) 674-3300	(507) 674-3221	Yes
Eagle Lake	405 Parkway Avenue, PO Box 431, Eagle Lake, MN 56024	(507) 257-5120	(507) 257-5121	Not mentioned
Vernon Center	201 East Main, PO Box 307, Vernon Center, MN 56090	(507) 549-3679	(507) 549-3138	Not mentioned

Contact Methods

Phone

• Mankato - St. Andrews Drive Branch:
  • Phone Number: (507) 385-4444
  • Fax: (507) 385-4450
• Mankato - Madison Avenue Branch:
  • Phone Number: (507) 625-1551
  • Fax: (507) 625-1269
• Amboy Branch:
  • Phone Number: (507) 674-3300
  • Fax: (507) 674-3221
• Eagle Lake Branch:
  • Phone Number: (507) 257-5120
  • Fax: (507) 257-5121
• Vernon Center Branch:
  • Phone Number: (507) 549-3679
  • Fax: (507) 549-3138

In-Person Visits

• You can visit any of the branches during lobby hours. Here are the details:
  • St. Andrews Drive Branch:
    • Lobby Hours: Monday - Friday: 8:30 am - 4:30 pm, Saturday: Closed
    • Drive-Up Hours: Monday - Friday: 7:30 am - 5:30 pm, Saturday: 8:00 am - Noon
  • Madison Avenue Branch:
    • Lobby Hours: Monday - Friday: 8:30 am - 4:30 pm, Saturday: 9:00 am - Noon
    • Drive-Up Hours: Monday - Friday: 7:30 am - 5:30 pm, Saturday: 8:00 am - Noon
  • Amboy Branch:
    • Lobby Hours: Monday - Friday: 8:30 am - 4:00 pm, Saturday: Closed
    • Drive-Up Hours: Monday - Thursday: 8:30 am - 4:00 pm, Friday: 8:30 am - 5:00 pm, Saturday: 9:00 am - Noon
  • Eagle Lake Branch:
    • Lobby Hours: Monday - Friday: 8:30 am - 4:00 pm, Saturday: Closed
    • Drive-Up Hours: Monday - Friday: 8:00 am - 5:00 pm, Saturday: 9:00 am - Noon
  • Vernon Center Branch:
    • Lobby Hours: Monday - Friday: 8:30 am - 4:00 pm, Saturday: Closed
    • Drive-Up Hours: Temporarily Closed

Email

• If you prefer to contact Community Bank via email, you can do so by filling out the contact form on their website.
• Important: Do not include sensitive information like your social security number or account number in your email, as it is not encrypted.

Social Media

• You can also reach out to Community Bank through their social media platforms:
  • Facebook: Community Bank Mankato
  • Twitter/X: Community Bank Mankato

Tips for Contacting Community Bank

• Have Your Information Ready: When contacting Community Bank, especially by phone or email, make sure to have your account number, identification details, and the nature of your inquiry ready to streamline the process.
• Best Time to Call: To avoid long wait times, consider calling early in the morning or during off-peak hours.
• Follow-Up: If you do not receive a response within 24-48 hours (depending on when you contact them), follow up with a phone call or another email.

Troubleshooting Common Issues

• Long Wait Times: If you experience long wait times, consider using the online contact form or visiting the branch in person during lobby hours.
• Unanswered Emails: Double-check that your email was sent to the correct address and does not contain any sensitive information that might have triggered a security filter.

FAQ

Q: Can I reset my password over the phone?
A: For security reasons, password resets are typically done through the online platform. You can contact customer support for guidance.

Q: What should I do if I lose my card?
A: If you lose your card, immediately contact the bank using the phone numbers provided. They will assist you in blocking the card and issuing a replacement.

Q: How can I order checks?
A: You can order checks directly from the Community Bank website under the “Order Checks” section or by contacting customer support.