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How to Contact CBSE for RTI Queries: A Comprehensive Guide

The Central Board of Secondary Education (CBSE) is one of the most prominent education boards in India, offering various services and information to the public under the Right to Information (RTI) Act, 2005. This guide aims to provide detailed instructions on how to contact CBSE for RTI-related queries and other information.

Contact Information

Headquarters

Address: Central Board of Secondary Education (CBSE) Shiksha Kendra, 2 Community Center, Preet Vihar, Delhi 110092

Enquiry Numbers:

  • 011-22509256
  • 011-22509257
  • 011-22509258
  • 011-22509259

CBSE Helpline Number: 1800-11-8002

Email ID: info[dot]cbse[at]gov[dot]in

Website: CBSE Contact Us

Regional Offices

CBSE has 18 regional offices across the country and 21 Centers of Excellence. Details are available on the CBSE website.

Head/Chairperson

Name: Sh. Rahul Singh, IAS

Understanding CBSE’s Functions and Duties

Organization Details

CBSE’s organizational structure, functions, and duties are comprehensively detailed on their website. The CBSE’s mandate includes overseeing the functioning of various affiliated schools and ensuring quality education standards.

Vision, Mission, and Objectives

The CBSE Citizen Charter aims to improve services offered to the public by providing access to information about the Board’s services, procedures, and grievance redressal mechanisms. More details can be found here.

RTI Information

Public Information Officers (PIOs)

The CBSE has appointed CPIOs and Appellate Authorities for each unit, branch, and regional office. The list of CPIOs is available on the CBSE website.

List of CPIOs: CPIO List

RTI Applications and Appeals

Information regarding the receipt and disposal of RTI applications and appeals can be found on the CBSE website. This includes the details of disciplinary actions, audit reports, and consultancy committees for advice on suo-motu disclosures.

Audit Report: Audit Report 2022-23

Grievance Redressal Mechanism

e-Harkara Portal

Affiliated schools can submit their requests and grievances directly to the concerned unit or authority through the e-Harkara portal using their existing credentials.

Public Grievance Portal (PG Portal)

The PG Portal is a centralized public grievance redressal and monitoring system of the Department of Administrative Reforms and Public Grievances (DARPG), Government of India.

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