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How to Contact Cassellholme - A Comprehensive Guide

Cassellholme provides essential care services and support for residents and their families. Whether you're a resident, family member, or someone interested in learning more about their services, knowing how to contact Cassellholme efficiently is crucial. 

Contact Method	Details
Phone	705-474-4250
Email - General Inquiries	visitus@cassellholme.ca
Email - Specific Questions	questions@cassellholme.ca
Feedback Form	Visit Feedback Page
Compliments Form	Visit Compliments Page
Physical Address	400 Olive Street, North Bay, ON P1B 6J4
Facebook	Cassellholme on Facebook

This guide outlines all the ways you can reach out to Cassellholme, ensuring your questions are answered and your needs are met.

Methods to Contact Cassellholme:

Phone Contact:

• Phone Number: 705-474-4250
• Instructions: For immediate assistance, especially during office hours, calling Cassellholme directly is the quickest way to get answers.

Email Contact:

• General Inquiries: visitus@cassellholme.ca
• Specific Questions: questions@cassellholme.ca
• Instructions: Email is ideal for non-urgent inquiries or when you need to provide detailed information. Include your full name, contact details, and a clear description of your inquiry.

Feedback and Compliments:

• Feedback Form: Visit the Feedback Page to fill out a simple form.
• Compliments: Recognize the hard work of Cassellholme staff by submitting compliments through the Compliments Page.
• Instructions: Use these forms to provide feedback, share ideas, or acknowledge great service from the team.

Physical Visit:

• Address: 400 Olive Street, North Bay, ON P1B 6J4
• Instructions: If you need to visit Cassellholme in person, it’s recommended to call ahead to ensure you can meet with the appropriate person or department.

Social Media:

• Facebook: Cassellholme on Facebook
• Instructions: Follow and reach out via Facebook for updates, quick inquiries, or to stay informed about Cassellholme’s activities.

What Information to Have Ready:

• Personal Information: Include your full name, the resident’s name (if applicable), and your contact details.
• Specific Inquiry Details: Provide as much detail as possible about your question or issue to help the team address it effectively.

Troubleshooting Common Issues:

• Delayed Responses: If you don’t receive a response within a few days, consider following up with a phone call or sending another email to ensure your inquiry was received.
• Incorrect Contact Details: Double-check the contact information you provide to avoid delays.

FAQ Section:

Q1: How do I book a tour of Cassellholme?

• A1: You can book a tour by visiting the Book A Tour Page on the Cassellholme website or by calling their main line at 705-474-4250.

Q2: Who should I contact for emergency preparedness information?

• A2: Visit the Emergency Preparedness Plan Page or contact the admin team via the provided email addresses.

Q3: How can I volunteer at Cassellholme?