Feedback
How to Contact Cantabil Retail India Limited Customer Support
If you have any queries, concerns, or need assistance regarding Cantabil Retail India Limited, this guide will help you understand the different ways to contact their customer support team. Whether you need help with products, franchise opportunities, or other inquiries, Cantabil Retail India Limited provides multiple contact options to ensure you receive the support you need efficiently.
Contact Methods
Phone
For immediate assistance, you can contact Cantabil Retail India Limited's customer support via phone.
- Phone Number: +91 11 2323743
- Availability: Monday to Saturday, 9 AM to 6 PM IST
Instructions:
- Dial the provided phone number.
- Follow the prompts to connect with a customer support representative.
- Be ready to provide your name, contact details, and the nature of your inquiry.
Email
Email is a convenient way to get in touch for detailed inquiries or to provide documentation.
- Email Address: shivendra.nigam@cantabilinternational.com
Instructions:
- Compose an email with a clear subject line summarizing your inquiry.
- Include your full name, contact information, and a detailed description of your query or issue.
- Attach any relevant documents or screenshots.
- Send the email to shivendra.nigam@cantabilinternational.com.
- Expect a response within 24-48 hours.
Website Contact Form
You can also reach out through the contact form on Cantabil Retail India Limited's website.
Instructions:
- Visit the Cantabil Retail India Limited website and navigate to the "Contact Us" page.
- Fill out the contact form with your name, email address, phone number, and message.
- Click "Submit" to send your inquiry.
- Our team will respond within 24-48 hours.
Social Media
Connect with Cantabil Retail India Limited on social media for quick responses to general inquiries or updates.
Instructions:
- Send a direct message on Facebook, Instagram, or Twitter.
- Include your query and contact details.
- The social media team will respond as soon as possible.
Tips for Contacting Cantabil Retail India Limited
- Be Clear and Concise: Provide all necessary details to help us understand and address your query efficiently.
- Have Information Ready: Prepare any relevant documents, order numbers, or account details before contacting us.
- Use Preferred Method: Choose the contact method that best suits your urgency and type of inquiry.
Troubleshooting Common Issues
- Long Wait Times: If you experience long wait times on the phone, try contacting us via email or the website contact form.
- Unanswered Emails: Ensure your email was sent to the correct address and check your spam folder for replies. If you do not receive a response within 48 hours, consider following up with a phone call.
- Website Issues: If the contact form on the website is not working, try clearing your browser cache or using a different browser.
FAQ
Q1: What are your customer support hours? A1: Our customer support is available Monday to Saturday, from 9 AM to 6 PM IST.
Q2: How long does it take to receive a response to my email? A2: We typically respond to emails within 24-48 hours.
Q3: Can I visit your head office for inquiries? A3: Yes, you can visit our head office at SB Tower, Sreemoolam Road, Mele Thampanoor, Thiruvananthapuram, Kerala, South India.
Q4: How do I apply for a franchise? A4: Please visit our website and navigate to the "Franchise" section to fill out the application form. You can also contact us via email or phone for more details.
Q5: What information should I provide when contacting customer support? A5: Please provide your full name, contact information, and a detailed description of your query or issue.
Conclusion
We hope this guide helps you contact Cantabil Retail India Limited efficiently. We are committed to providing excellent customer service and support for all your needs. Feel free to reach out through any of the methods mentioned above, and we look forward to assisting you.
0 Comments
Leave a comment