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How to Contact Brown Burger Co. Customer Support

Welcome to Brown Burger Co., the first Indian multigrain burger food chain in the country. Whether you need assistance with our menu, franchise opportunities, or have any other inquiries, we are here to help. This guide provides detailed instructions on how to contact Brown Burger Co. through various channels, ensuring you receive the support you need promptly and efficiently.

Contact Methods

Phone

For immediate assistance, you can reach Brown Burger Co. customer support via phone.

• Phone Number: +91 9755016498 / +91 8770297781
• Availability: Monday to Saturday, 9 AM to 6 PM IST

Instructions:

1. Dial the provided phone number.
2. Follow the prompts to connect with a customer support representative.
3. Be ready to provide your name, contact details, and the nature of your inquiry.

Email

Email is a convenient way to get in touch with us for detailed inquiries or to provide documentation.

• Email Address: info@brownburger.co

Instructions:

1. Compose an email with a clear subject line that summarizes your inquiry.
2. Include your full name, contact information, and detailed description of your query or issue.
3. Attach any relevant documents or screenshots.
4. Send the email to info@brownburger.co.
5. Expect a response within 24-48 hours.

Website Contact Form

You can also contact us through the contact form on our website.

• Website: www.brownburger.co

Instructions:

1. Visit the Brown Burger Co. website and navigate to the "Contact Us" page.
2. Fill out the contact form with your name, email address, phone number, and message.
3. Click "Submit" to send your inquiry.
4. Our team will get back to you within 24-48 hours.

Social Media

Reach out to us on social media for quick responses to general inquiries or updates.

• Facebook: Brown Burger Co. Facebook
• Instagram: @brownburger_co
• Twitter: @brownburgerco

Instructions:

1. Send us a direct message on Facebook, Instagram, or Twitter.
2. Include your query and contact details.
3. Our social media team will respond as soon as possible.

Tips for Contacting Brown Burger Co.

1. Be Clear and Concise: Provide all necessary details to help us understand and address your query efficiently.
2. Have Information Ready: Prepare any relevant documents, order numbers, or account details before contacting us.
3. Use Preferred Method: Choose the contact method that best suits your urgency and type of inquiry.

Troubleshooting Common Issues

• Long Wait Times: If you experience long wait times on the phone, try contacting us via email or the website contact form.
• Unanswered Emails: Ensure your email was sent to the correct address and check your spam folder for replies. If you do not receive a response within 48 hours, consider following up with a phone call.
• Website Issues: If the contact form on the website is not working, try clearing your browser cache or using a different browser.

FAQ

Q1: What are your customer support hours? A1: Our customer support is available Monday to Saturday, from 9 AM to 6 PM IST.

Q2: How long does it take to receive a response to my email? A2: We typically respond to emails within 24-48 hours.

Q3: Can I visit your head office for inquiries? A3: Yes, you can visit our head office at 451, Gulab Bag Colony Near Dewas Naka, Indore.

Q4: How do I apply for a franchise? A4: Please visit our website and navigate to the "Franchise" section to fill out the application form. You can also contact us via email or phone for more details.

Q5: What information should I provide when contacting customer support? A5: Please provide your full name, contact information, and a detailed description of your query or issue.

Conclusion

We hope this guide helps you contact Brown Burger Co. efficiently. We are committed to providing excellent customer service and support for all your needs. Feel free to reach out through any of the methods mentioned above, and we look forward to assisting you.