Are you facing issues with your boAt products or need assistance with an order? This article provides a comprehensive guide on how to get in touch with boAt Lifestyle's support team. From their 24/7 helpline to authorized service centers, all the information you need is right here.
boAt Lifestyle offers reliable customer support to ensure your concerns are addressed promptly. You can reach out to their customer care team during their working hours for any inquiries or assistance.
Additional Information:
If you prefer digital communication, boAt Lifestyle provides several options:
WhatsApp Support: Start a Chat
Engage with boAt's support team directly through WhatsApp for quick responses to your queries.
Email Support:
For general inquiries or specific issues, you can email boAt at info@imaginemarketingindia.com.
For support-related questions, use support@imaginemarketingindia.com.
To find a service center near you, visit boAt's Service Center Locator. This tool will help you locate authorized centers for repairs or replacements across India.
Track Your Order: Easily check the status of your orders by visiting Track Your Order. Just enter your order details to get updates.
Track Warranty Ticket: Keep tabs on your warranty claims through the Warranty Tracking System.
boAt provides extensive resources to help you troubleshoot common issues with their products. Here are some useful links:
For more in-depth understanding of boAt products, visit the Knowledge Corner. Learn about boAt's cutting-edge technologies like ASAP Charge, Insta Wake N’ Pair (IWP), Active Noise Cancellation (ANC), and Beast Mode.
Stay updated with the latest news, product launches, and offers by following boAt on their social media platforms:
You can also download the boAt Lifestyle app for a seamless shopping and support experience:
To register a complaint for a warranty claim, visit the boAt Warranty Service Center page. Select your product group, enter your product details, and follow the instructions to submit your claim.
The following product categories are covered under boAt's warranty service:
When submitting a warranty claim, ensure that the product name, model, and color match the details on the product box or invoice. Any mismatch may result in the rejection of your claim. Also, provide the product's pincode to ensure proper identification.
If your product is no longer available due to production challenges, boAt may offer you an alternative product as a gift. Please note that the gift item will not be covered under warranty.
You can contact boAt customer care for further assistance by calling their new customer service number at 022-6918-1920.
If there is a name mismatch between the product details provided during the claim and those on your product box or invoice, the warranty claim is liable for rejection. Double-check the product name, model, and color before submitting your claim.
No, warranty claims for the gift item offered as a replacement for an unavailable product will not be entertained.
You can find boAt’s Privacy Policy on their official website here.
If you have any additional questions or need further assistance, please feel free to contact boAt’s customer care service.
You can track your order by visiting the Track Your Order page. An email and SMS with the tracking number will also be sent to you once your order has been dispatched from the warehouse.
If your payment was deducted but you did not receive an order confirmation, the order details may not have been captured. The amount will be refunded to your account within 5-7 business days. If the issue persists, please contact boAt customer service at info@imaginemarketingindia.com.
boAt Lifestyle accepts the following payment methods:
You can cancel your order before it is dispatched from the warehouse. To cancel:
You can change your delivery address before the order is dispatched by canceling the order and placing a new one with the correct address. If you need assistance, contact customer care at info@imaginemarketingindia.com or call +912249461882. Please note that once the product is dispatched, the delivery address cannot be changed.
Yes, you can change the product color by canceling the order before it is dispatched and placing a new order with the desired color. Once dispatched, product color cannot be changed.
Once boAt receives your return shipment at their warehouse, you will receive an email confirming the receipt of the package. The refund for your returned items will be processed within 30 days of receiving the return.
If your product has not been picked up for replacement, contact boAt customer service at info@imaginemarketingindia.com or call their customer support team for further assistance.
To connect your boAt Airdopes with Google Assistant or Siri, simply double-tap on the earbuds. This will activate the voice assistant feature. Please refer to the instruction manual for more detailed steps.
Yes, boAt products, including Airdopes, Rockerz, and smartwatches, are fully compatible with both iPhones and Android devices.
Yes, boAt devices such as Airdopes, Rockerz headphones, and Stone speakers can be charged using any mobile charger.
To reset your boAt Airdopes or Rockerz device, refer to the reset instructions provided in the user manual. Generally, holding down the multifunction button or following specific reset instructions will help restore the device to its default settings.
Many boAt products, such as Airdopes, Rockerz, and Stone speakers, come with IPX Dust and Water Resistance technology, making them suitable for workouts, outdoor activities, and long trips. Always check the specific model's specifications for detailed information.
Yes, you can use boAt Stone speakers while they are charging, allowing for uninterrupted playback.
You can contact boAt customer support through the following methods:
boAt provides detailed video tutorials to help you troubleshoot common issues with Airdopes, such as:
To find an authorized service center near you, visit the Service Center Locator on boAt’s website.
You can troubleshoot connectivity issues with your boAt Watch Storm by following the steps provided in the video tutorials available here.
To claim your warranty, visit the Warranty Claim page on boAt's website. Follow the instructions to submit your claim.
boAt products are equipped with advanced technologies to enhance user experience, such as:
You can subscribe to boAt’s YouTube channel by clicking here. This channel offers various tutorials, product launches, and troubleshooting videos.
For exchanges and returns, visit the Popular Help Topics page and follow the instructions provided. Ensure you meet the eligibility criteria for returns or exchanges.
For product-specific FAQs, visit the FAQs section on the boAt Lifestyle website. You can find answers related to various products like Airdopes, Rockerz, Wearables, and more.
Explore boAt’s About Us page to learn more about the company, and review the Terms of Service, Privacy Policy, and Warranty Policy for detailed information.
For more assistance or to explore additional resources, visit the Support page on the boAt Lifestyle website.
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