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How to Contact Bikaji Foods International Limited Customer Support

Introduction

Bikaji Foods International Limited, a renowned name in the food industry, is committed to providing excellent customer service. Whether you have questions about their products, need assistance with an order, or want to provide feedback, reaching out to Bikaji Foods is simple and efficient. This article will guide you through the various methods to contact Bikaji Foods International Limited's customer support team.

Contact Methods

1. Phone

For immediate assistance, contacting Bikaji Foods via phone is the fastest method. Their customer support team is available at:

  • General Inquiries: +91-151-2250350
  • Corporate Office: +91-151-2259914

2. Email

Email is a convenient option for non-urgent inquiries or when you need to provide detailed information. You can reach Bikaji Foods at:

  • Customer Support: cs@bikaji.com

3. Website Contact Form

Bikaji Foods' official website features a contact form that you can fill out with your details and inquiries. This method ensures your message reaches the appropriate department. Visit the contact page to access the form.

4. Social Media

Bikaji Foods is active on various social media platforms. These channels are useful for staying updated on news and announcements and for reaching out for support:

5. Physical Address

For in-person visits or postal correspondence, you can use the following addresses:

  • Registered Office: F 196-199, F 178 & E 188, Bichhwal Industrial Area, Bikaner, Rajasthan, India – 334006
  • Corporate Office: Plot No. E - 558 - 561, C - 569 - 572, E - 573 - 577, F - 585 - 592, Karni Extension, RIICO Industrial Area, Bikaner, Rajasthan - India - 334004

Tips for Contacting Bikaji Foods

  • Have Your Information Ready: Before contacting Bikaji Foods, ensure you have all relevant information on hand, such as your order number, product details, and any previous correspondence.
  • Be Clear and Concise: Clearly state the purpose of your inquiry or issue to help the support team assist you more efficiently.
  • Use Official Channels: Always use the contact methods provided by Bikaji Foods to ensure your query reaches the appropriate department.

Troubleshooting Common Issues

Long Wait Times

If you experience long wait times on the phone, consider using email or the contact form on the Bikaji Foods website. For urgent matters, try calling during non-peak hours.

Unanswered Emails

If you do not receive a response to your email within a reasonable timeframe, double-check the email address for any errors and resend your query. Additionally, follow up with a phone call if necessary.

FAQ

1. How can I check the status of my query?

You can follow up on your query by referencing the ticket number provided during your initial contact. For phone inquiries, ask for a reference number and the name of the representative handling your case.

2. What are the working hours for Bikaji Foods customer support?

Bikaji Foods customer support is typically available during business hours, Monday to Friday. Specific hours may vary, so it’s best to check their website for the most current information.

3. Can I visit the Bikaji Foods office for support?

Yes, you can visit the registered or corporate office for support. However, it’s advisable to schedule an appointment in advance to ensure availability.

Conclusion

Reaching out to Bikaji Foods International Limited for support is straightforward with the multiple contact methods available. Whether you prefer phone, email, social media, or in-person visits, Bikaji Foods offers several channels to assist you with your queries and concerns. Always ensure you have the necessary information ready and follow the tips provided to receive prompt and efficient service.

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