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How to Contact Automotive Axles Limited Customer Support

For inquiries related to products, services, or specific issues like the loss of share certificates at Automotive Axles Limited, reaching out to their customer support can be essential. This guide outlines the various ways you can contact Automotive Axles Limited, ensuring your communication is effective and your concerns are addressed promptly.

Contact Methods for Automotive Axles Limited

Phone Support:

• Number: +91-821-719 7500
• Instructions: When calling, have your customer ID or relevant product details ready. Describe your issue clearly to the customer service representative for efficient resolution.

Email Support:

• Email: sec@autoaxle.com
• Instructions: Email is best for non-urgent queries or when detailed documentation is needed. Provide a clear subject line and include all relevant details and your contact information in the body.

Fax Communication:

• Fax: +91-821-2402451
• Instructions: For official and formal communications, you can send a fax. Include a cover sheet with your contact information and a brief description of the documents enclosed.

Website:

• URL: www.autoaxle.com
• Instructions: Use the contact form available on their website for general inquiries. This method is useful for detailed queries requiring thorough responses.

Physical Mail:

• Address: Automotive Axles Limited, Hootagalli Industrial Area, Off Hunsur Road, Mysuru – 570 018, Karnataka, India
• Instructions: For legal or detailed queries that require formal documentation, mailing a letter is advisable. Ensure that your documents are well-organized and clearly labeled.

Preparing to Contact

Before contacting Automotive Axles Limited, make sure to gather:

• Your full name and contact details.
• Any relevant account or product numbers.
• Specific details about your query or issue.
• Previous correspondence or reference numbers, if applicable.

Troubleshooting Common Issues

• Long Wait Times on Calls: Try calling during off-peak hours, usually early morning or late afternoon.
• Unanswered Emails: Follow up with a second email if you do not receive a response within 48 hours. Alternatively, try another communication method like a phone call.

Frequently Asked Questions

Q: How can I request a duplicate share certificate from Automotive Axles Limited? A: To request a duplicate share certificate, contact the registrar and share transfer agent as directed, or use the contact details provided to communicate directly with Automotive Axles Limited.

Q: What should I do if I need technical support for an Automotive Axles product? A: For technical support, it is best to call their main line or send a detailed email specifying the product details and the nature of the technical issue.

Q: Where can I find more information about Automotive Axles Limited’s products? A: Visit their official website or contact customer support directly to receive comprehensive product information and brochures.