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How to Contact Atlas Cycles (Haryana) Limited Customer Support

Atlas Cycles (Haryana) Limited, a leading producer and exporter of quality bicycles, is dedicated to providing exceptional customer service. Whether you have inquiries about their products, need assistance with an order, or want to give feedback, contacting Atlas Cycles is easy and efficient. This article provides a comprehensive guide on the various methods to reach Atlas Cycles (Haryana) Limited's customer support team.

Contact Methods

1. Phone

For immediate assistance, contacting Atlas Cycles via phone is the quickest method. Their customer support team is available at:

• Sonipat Office: +91-130-2200001 to 220006, Fax: +91-130-2200018

2. Email

Email is a convenient option for non-urgent inquiries or when you need to provide detailed information. You can reach Atlas Cycles at:

• Customer Support: companysecretary@atlascycles.co.in

3. Website Contact Form

Atlas Cycles' official website features a contact form that you can fill out with your details and inquiries. This method ensures your message reaches the appropriate department. Visit the contact page to access the form.

4. Social Media

Atlas Cycles is active on various social media platforms. These channels are useful for staying updated on news and announcements and for reaching out for support:

• Facebook: Atlas Cycles
• Twitter: @AtlasCycles
• Instagram: Atlas Cycles

5. Physical Address

For in-person visits or postal correspondence, you can use the following address:

• Registered Office: Industrial Area, Atlas Road, Sonepat-131 001, (Haryana) India

Tips for Contacting Atlas Cycles

• Have Your Information Ready: Before contacting Atlas Cycles, ensure you have all relevant information on hand, such as your order number, product details, and any previous correspondence.
• Be Clear and Concise: Clearly state the purpose of your inquiry or issue to help the support team assist you more efficiently.
• Use Official Channels: Always use the contact methods provided by Atlas Cycles to ensure your query reaches the appropriate department.

Troubleshooting Common Issues

Long Wait Times

If you experience long wait times on the phone, consider using email or the contact form on the Atlas Cycles website. For urgent matters, try calling during non-peak hours.

Unanswered Emails

If you do not receive a response to your email within a reasonable timeframe, double-check the email address for any errors and resend your query. Additionally, follow up with a phone call if necessary.

FAQ

1. How can I check the status of my query?

You can follow up on your query by referencing the ticket number provided during your initial contact. For phone inquiries, ask for a reference number and the name of the representative handling your case.

2. What are the working hours for Atlas Cycles customer support?

Atlas Cycles customer support is typically available during business hours, Monday to Friday. Specific hours may vary, so it’s best to check their website for the most current information.

3. Can I visit the Atlas Cycles office for support?

Yes, you can visit the registered office for support. However, it’s advisable to schedule an appointment in advance to ensure availability.

Conclusion

Reaching out to Atlas Cycles (Haryana) Limited for support is straightforward with the multiple contact methods available. Whether you prefer phone, email, social media, or in-person visits, Atlas Cycles offers several channels to assist you with your queries and concerns. Always ensure you have the necessary information ready and follow the tips provided to receive prompt and efficient service.