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How to Contact Asian Granito India Limited Customer Support

Introduction

Asian Granito India Limited, a leading name in the tiles and ceramic industry, is committed to providing exceptional customer service. Whether you have inquiries about their products, need support with orders, or have other concerns, this guide will help you reach out to their customer support team efficiently.

Contact Methods

Phone Support

Phone Number: +91 79 6612 2222

Hours of Operation: Monday to Saturday, 10:00 AM to 6:00 PM IST

Steps to Contact via Phone:

1. Dial the provided phone number during operational hours.
2. Listen to the automated menu and choose the option that best fits your query.
3. Be ready to provide your name, contact details, and a brief description of your issue.
4. Have any relevant documents or details, such as order numbers or previous correspondence, available for reference.

Email Support

Email Address: info@aglasiangranito.com

Steps to Contact via Email:

1. Open your email client and create a new email.
2. In the subject line, briefly describe your reason for contacting (e.g., "Order Inquiry" or "Product Support").
3. In the body of the email, provide detailed information about your query or issue.
4. Attach any relevant documents or screenshots.
5. Send the email and wait for a response, typically within 24-48 hours.

Website Contact Form

Website: Asian Granito Contact Page

Steps to Use the Website Contact Form:

1. Visit the Asian Granito contact page.
2. Fill out the form with your name, email address, and message.
3. Provide detailed information about your query or concern.
4. Submit the form and wait for a response via email.

Social Media

LinkedIn: Asian Granito LinkedIn
Twitter: Asian Granito Twitter

Steps to Contact via Social Media:

1. Visit the company's LinkedIn or Twitter page.
2. Use the messaging feature to send a direct message outlining your query or issue.
3. Follow the company for updates and additional contact options.

Tips for Effective Communication

• Be Clear and Concise: Provide all necessary details in your initial contact to avoid back-and-forth communication.
• Have Information Ready: Keep order numbers, product details, and any previous correspondence handy.
• Be Patient: Allow some time for the company to respond, especially during peak hours.

Troubleshooting Common Issues

• Long Wait Times: If phone lines are busy, try contacting via email or the website contact form.
• Unanswered Emails: Ensure your email is correctly addressed and check your spam folder for responses. If you don't receive a reply within 48 hours, follow up.
• Technical Issues: If you experience problems with the contact form, ensure your internet connection is stable and try again. Alternatively, use another contact method.

FAQ

Q1: What is the best time to contact Asian Granito India Limited?
A1: The best time to contact is during their operational hours, Monday to Saturday, 10:00 AM to 6:00 PM IST.

Q2: How long does it take to receive a response via email?
A2: Typically, responses are received within 24-48 hours.

Q3: What information should I include in my query?
A3: Include your name, contact details, order number (if applicable), and a detailed description of your query or issue.

Q4: Can I contact Asian Granito India Limited through social media?
A4: Yes, you can reach out through their LinkedIn or Twitter pages for queries and updates.