How to Contact ADF Foods Limited Customer Support

Whether you have inquiries about products, need assistance with services, or have issues regarding share certificates, knowing how to contact ADF Foods Limited’s customer support is essential. This guide provides detailed instructions on how to contact ADF Foods Limited through various methods to ensure your queries are addressed efficiently.

Contact Methods for ADF Foods Limited

1. Phone

• Customer Support Numbers:
  • Regd Office: +91 268 2551381 / 82
  • Corporate Office: +91 22 6141 5555
• Availability: Monday to Friday, 9:00 AM to 6:00 PM IST
• Instructions: Dial the customer support number and follow the automated instructions to connect with the relevant department. Be prepared with any specific details about your query for quicker assistance.

2. Fax

• Fax Numbers:
  • Regd Office: +91 268 2565068
  • Corporate Office: +91 22 6141 5577
• Instructions: Send your documents via fax, including a cover sheet with your contact details and a brief description of your query.

3. Email

• Support Emails:
  • Regd Office: nadiadfactory@adf-foods.com
  • Corporate Office: info@adf-foods.com
• Instructions: Compose an email with a clear subject line indicating your issue. Provide your full name, contact details, and a detailed description of your query or problem. Attach any relevant documents or photos.
• Response Time: Typically within 24-48 hours.

4. Registrar & Share Transfer Agent (RTA)

• RTA Contact: Link Intime India Private Limited
• Instructions: For issues related to share certificates, send an email to the RTA with your full name, folio number, old certificate number, new certificate number, and a description of the issue.
• Response Time: Typically within 24-48 hours.

5. Corporate Office Contact

• Address:
  • Marathon Innova, B2, G01, Ground Floor, G. K. Road, Lower Parel, Mumbai - 400 013, India
• Instructions: For any official correspondence or document submission, use the corporate office address. Ensure your mail includes all necessary details and contact information for follow-up.

6. Social Media

• LinkedIn: ADF Foods Limited
• Instructions: Send a direct message with your query. Ensure to include your contact information for a follow-up.

Tips for Effective Communication

• Prepare Your Information: Have your folio number, certificate details, and any relevant documents ready before contacting support.
• Be Clear and Concise: Clearly explain your issue or question to avoid any misunderstandings.
• Follow-Up: If you do not receive a response within the expected time frame, consider following up via another contact method.

Troubleshooting Common Issues

• Long Wait Times: To avoid long wait times on the phone, try calling during off-peak hours such as early morning or late afternoon.
• Unanswered Emails: Ensure your email was sent to the correct address and check your spam/junk folder for responses. If no reply is received within 48 hours, send a follow-up email.
• Fax Transmission Issues: If your fax does not go through, verify the fax number and try again. If the issue persists, contact their phone support for assistance.

Frequently Asked Questions

Q1: What information should I provide when contacting customer support?

• Provide your folio number, full name, certificate details, and a detailed description of your issue.

Q2: What are the working hours of customer support?

• Customer support is available from Monday to Friday, 9:00 AM to 6:00 PM IST.

Q3: How long does it take to get a response via email?