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How to Contact ABB India Limited Customer Support

If you need to reach out to ABB India Limited for any inquiries, support, or investor relations, this guide will provide you with all the necessary contact details. Whether you are an investor seeking information, a customer requiring support, or have other inquiries, ABB India offers various methods to connect with them. This article will guide you on how to use these contact methods effectively.

Contact Methods

1. Phone Support

ABB India offers phone support for general inquiries and investor relations.

Phone Number: +91 80 22949150 – 54
Availability: Monday to Friday, 9:00 AM to 5:00 PM

Steps to Contact:

1. Dial the provided number.
2. Follow the voice prompts to reach the appropriate department.
3. Be prepared to provide your details, such as your name, contact information, and the nature of your inquiry.

2. Email Support

For more detailed inquiries or to send documents, you can contact ABB India via email.

Email ID: investor.helpdesk@in.abb.com

Steps to Contact:

1. Compose an email with a clear subject line that outlines your query.
2. Include all relevant information in the email body, such as your full name, contact number, and any specific details related to your inquiry.
3. Attach any necessary documents.
4. Send the email and expect a response within 2-3 business days.

3. Postal Mail

You can also contact ABB India by sending a letter to their registered office.

Address: ABB India Limited
Registered and Corporate Office
Disha – 3rd Floor, Plot No. 5 & 6, 2nd Stage
Peenya Industrial Area IV
Peenya, Bengaluru – 560 058
Karnataka, India

Steps to Contact:

1. Write a formal letter outlining your inquiry or request.
2. Ensure that your contact details are clearly mentioned.
3. Send the letter via registered mail for tracking purposes.

4. Fax

For sending documents, ABB India also provides a fax number.

Fax Number: +91 80 2294 9148

Steps to Contact:

1. Prepare the document you wish to fax.
2. Include a cover sheet with your contact details and the purpose of the fax.
3. Send the fax and retain the confirmation receipt for your records.

5. Online Contact

ABB India also maintains an online presence where you can find more information or use contact forms.

Website: www.abb.com/in

Steps to Contact:

1. Visit the official website.
2. Navigate to the ‘Contact Us’ section.
3. Use the contact form to send your inquiry.

Tips for Contacting ABB India Limited

• Prepare Information: Before contacting, gather all relevant information, such as your account number, previous correspondence, and specific details about your inquiry.
• Be Clear and Concise: Clearly state your issue or inquiry to help the support team assist you better.
• Follow Up: If you do not receive a response within the expected time, follow up with a call or another email.

Troubleshooting Common Issues

• Long Wait Times: If phone lines are busy, consider calling during non-peak hours or use email instead.
• Unanswered Emails: If your email is not answered within 3 business days, follow up or consider using another contact method.
• Difficulty Reaching the Right Department: When using the phone, ensure you listen carefully to the prompts. For emails, clearly state the department you wish to reach.

FAQs

Q1: What is the best way to contact ABB India for investor relations?
A: The best method is to send an email to investor.helpdesk@in.abb.com with your inquiry.

Q2: How long does it take to receive a response to my email?
A: You should expect a response within 2-3 business days.

Q3: Can I visit ABB India's office in person?
A: Yes, you can visit their registered office in Bengaluru during business hours.

Q4: What should I do if I receive no response?
A: If you do not receive a response, follow up via phone or send a letter via postal mail.