How to Change Your Password Using Ahpra Online Services

Maintaining the security of your online accounts is essential. For users of Ahpra online services, changing your password is a straightforward process that ensures your account remains secure. This guide will help you through each step of updating your password, whether you’ve forgotten it or simply want to change it.

Step-by-Step Guide:

Step 1: Access the Ahpra Website

1. Visit the Ahpra Website:
   • Go to www.ahpra.gov.au.
   • Scroll down on the right to find a log-in box with the heading "Access online services."
   • Alternatively, go directly to www.ahpra.gov.au/login.
   • Click on "Forgot your password?"

Step 2: Enter User Information

1. Reset Your Password:
   • Enter your User ID, which can be found in the letter sent to you by Ahpra.
   • Enter your date of birth.
   • Click "Submit."

Step 3: Validate Your Email

1. Check Your Email:
   • Ahpra will send you a validation code to the email address they have on file.
   • Copy the validation code from your email.
   • Return to the Ahpra online portal and enter the validation code in the designated box.
   • Click "Validate."

Step 4: Set a New Password

1. Reset Your Password:
   • Type in your new password. Ensure it is between 8-20 characters long, contains at least one uppercase letter and one lowercase letter, and includes a number or special character.
   • Retype your new password to confirm.
   • Click "Reset password." This action will take you back to the log-in screen.

Step 5: Log in with Your New Password

1. Login:
   • Enter your User ID.
   • Enter your date of birth and your new password.
   • Click on "I’m not a robot" to complete the CAPTCHA verification.
   • Click "Login."

Purpose: The purpose of this guide is to assist users in securely updating their passwords for Ahpra online services. By following these steps, you can ensure that your account remains protected and that you can continue to receive important notifications regarding your registration.