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How Effective Market Surveillance Ensures Compliance in the Jewellery Industry

Market surveillance is a critical function in the jewellery industry, ensuring that jewellers comply with hallmarking standards set by the Bureau of Indian Standards (BIS). Through periodic monitoring, BIS helps maintain the integrity and quality of hallmarked jewellery available to consumers.

BIS Market Surveillance Process

BIS conducts market surveillance activities to monitor compliance among registered jewellers. These activities include periodic visits to sales outlets, random sample collection, and verification of hallmarking details. The role of BO officers is crucial in this process as they ensure that jewellers adhere to BIS guidelines.

Random Visits by BIS Officers

BIS officers from the Branch Offices (BO) conduct periodic random visits to registered jewellers. These visits are unannounced to ensure genuine monitoring. During these visits, officers check for compliance with hallmarking regulations, verify the authenticity of hallmarked jewellery, and collect samples for testing.

Submission of Surveillance Reports

After conducting random visits, BIS officers submit detailed surveillance reports to the Head BO. These reports include observations on compliance, any discrepancies noted, and actions taken during the visit. Accurate and timely submission of these reports is essential for effective monitoring and follow-up actions.

Ensuring Compliance and Quality

Market surveillance activities help in maintaining high standards in the jewellery industry. They ensure that only hallmarked jewellery that meets BIS standards is sold. In case of non-compliance, BIS can take corrective actions, including warnings, fines, or cancellation of registration.

Common Questions and Answers

What is the role of BIS in market surveillance? BIS monitors compliance among registered jewellers through periodic market surveillance activities, ensuring that hallmarking standards are met.

How often do BIS officers conduct random visits? BIS officers conduct random visits periodically, with at least one market surveillance activity every year.

What happens if a jeweller fails to comply during a surveillance visit? Non-compliance during a surveillance visit can lead to warnings, corrective actions, and in severe cases, cancellation of the jeweller's registration.

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