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Essential Guide for BlackBerry UEM Self-Service: Helping You Manage Your Devices with Ease

Managing your work devices can be challenging, especially when dealing with multiple platforms. BlackBerry UEM Self-Service is designed to make this process straightforward and efficient. Whether you need to activate a new device, reset your password, or send remote commands, this guide will walk you through everything you need to know to get the most out of BlackBerry UEM Self-Service.

What is BlackBerry UEM Self-Service?

BlackBerry UEM Self-Service is a web-based tool that allows you to manage your devices without needing to install any additional software. It offers a variety of features, including device activation, password management, and the ability to send remote commands to your devices.

Logging in to BlackBerry UEM Self-Service

To start using BlackBerry UEM Self-Service, you need to log in using the credentials provided by your administrator. If you forget your password, you can easily reset it through the platform.

Activating Your Device

Activating your device on BlackBerry UEM is crucial for accessing work-related data and emails. Depending on your device type (iOS, Android, Windows, macOS, or Apple TV), the activation process may vary. The guide includes detailed steps for each device type, ensuring a smooth activation process.

Managing Passwords

BlackBerry UEM Self-Service allows you to change your login password if you are using direct authentication. For those using organization-based login credentials, password management is handled externally.

Sending Remote Commands

If your device is lost or stolen, BlackBerry UEM Self-Service enables you to send various remote commands, such as locking your device, deleting all data, or locating the device on a map. This feature helps you protect sensitive information quickly and efficiently.

Managing BlackBerry Dynamics Apps

If your organization uses BlackBerry Dynamics apps, you can manage these apps directly through BlackBerry UEM Self-Service. This includes generating access keys and locking or unlocking apps as needed.

Installing Certificates

For devices that use certificate-based authentication, BlackBerry UEM Self-Service allows you to upload and manage certificates, ensuring secure connections to your organization's network.

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