Platform: Minecraft Bedrock Edition (Xbox One, Nintendo Switch)
Issue: Users experiencing significant lag and frequent disconnects when attempting to play cross-platform between Xbox One and Nintendo Switch consoles, even when both devices are connected to the same network.
How to Solve:
Host Consideration: Note that the hosting device can impact connection stability. Test whether switching the hosting device (between Xbox One and Nintendo Switch) improves stability. In this case, the Xbox One hosting may provide better performance.
Network Evaluation: Assess your network setup for any potential issues. Ensure both consoles are connected to a stable and reliable network, preferably via Ethernet cable for optimal performance. Check for any network congestion, interference, or router settings that may affect connectivity.
Update Software: Ensure that both Minecraft Bedrock editions on Xbox One and Nintendo Switch are updated to the latest versions. Updates often include bug fixes and performance improvements that could address connectivity issues.
Reach Out for Assistance: If issues persist, contact Minecraft Support's Tech team for further assistance. Fill out the request form provided to ensure a quick and secure response. Provide detailed information about your setup, including network configuration and any troubleshooting steps you've already taken.
Monitor for Updates: Keep an eye out for any official announcements or updates from Mojang regarding crossplay connectivity issues. They may release patches or provide guidance on optimizing network settings for better performance.
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