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Costco Customer Service: Your Guide to Contacting Support

Whether you’re a long-time Costco member or new to their services, knowing how to reach Costco customer service can save you time and effort when you need assistance. From managing your membership to inquiring about product availability, this guide provides all the essential contact details you need.

Primary Focus: Phone Numbers and Online Support

If you need immediate assistance, Costco provides several contact options:

Customer Service Phone Number:
You can reach Costco's Member Services by calling 1-800-774-2678. The phone support hours are Monday to Friday, from 5 am to 8 pm PT.

Costco.com Online Orders:
For inquiries about your online orders, call 1-800-955-2292. This includes orders delivered by Costco Logistics.

Costco Technical & Warranty Services:
For technical support and warranty services, call 1-866-861-0450. Support is available Monday to Sunday from 5 am to 8 pm PT.

Secondary Focus: Online Self-Service Options

Costco’s customer service also offers a range of online self-service options, allowing you to handle many tasks independently:

Order Status:
Track your orders by visiting the Order Status page.

Membership Management:
Manage your membership, auto-renewal, and other account settings through the Membership Info page.

Returns and Exchanges:
Initiate returns or replacements by visiting the Returns & Exchanges page.

General Inquiries and FAQs

Costco’s Customer Service Home Page provides a comprehensive list of frequently asked questions (FAQs) and helpful articles on topics such as:

Digital Membership Card FAQs
Learn how to manage your digital membership card, including adding temporary credit cards and transferring the card to a new phone.

Product Availability
Find out if a product sold on Costco.com is available at your local warehouse.

Payment Information
Get details on payment methods, taxes, and fees associated with Costco purchases.

Additional Resources and Information

For more specific inquiries, Costco provides direct links and contact options:

Preventing Fraud:
Learn how to protect yourself from fraud by visiting the Preventing Fraud page.

Rebates and Recalls:
Check out the latest rebates and product recalls by visiting the Rebates and Recalls & Product Notices pages.

Social Media and Corporate Contacts

Stay connected with Costco and get updates through their social media channels: