Feedback

Addressing Griefing Incidents: Reporting Players to Mojang Support

Platform: Minecraft (Server)

Issue: Player reports a griefer attack on their friend group's server while the owner was offline, resulting in damage and vandalism.

Feedback and Solution:

Acknowledgment of Incident: Express sympathy for Roach and their friend group's experience with the griefer attack. Recognize the disruption and frustration caused by such incidents within the Minecraft community.

Prompt Reporting Process: Appreciate Roach for reaching out to Mojang Support regarding the griefer's actions. Emphasize the importance of promptly reporting such incidents to ensure swift action and resolution.

Encouraging Ticket Filing: Direct Roach to file a ticket with Mojang Support using the provided link. Reiterate the significance of providing detailed information and evidence to facilitate the investigation and appropriate action against the griefer.

Importance of Whitelisting and Anticheat Measures: Commend Roach's proactive steps in whitelisting the server and implementing anticheat measures to enhance security and prevent future incidents.

Caution Against Retaliation: Advise caution against retaliatory actions or attempts to identify the griefer's IP address independently. Emphasize the potential legal and ethical implications of such actions.

Assurance of Support: Reassure Roach that Mojang Support is committed to addressing their concerns and taking appropriate action against the griefer in accordance with the game's policies and guidelines.