Whirlpool Corporate Office Address, Phone Number, Email, Website

Whirlpool is one of the World known brands in the field of Home Appliances. They are the manufacturer and marketer of home appliances at the multinational level. It’s an American based Company. The company is named as “Whirlpool Corporation” and was founded in 1911 in the United States only. In this post customer will also find the answers of all general searchings of customers such as how to contact Whirlpool Corporate, what is the head office address of Whirlpool Corporate, what is the head office phone number of Whirlpool Corporate, what is the head office email id of Whirlpool Corporate, Whirlpool Corporate contact details, Whirlpool Corporate head office contact details etc.

Whirlpool entered India in the 1980s and later on started the company “Whirlpool of India Limited” which is headquartered in Gurgaon. They manufacture different products like Washing Machines, Refrigerator, Microwave Ovens, Air Conditioners, Water Purifiers, Built in, Home Power, Induction Cooktop, and Accessories. They have different products in each of the categories which are available with different features. They are having a huge market in India and it is also one of the popular Home Appliances brands in India.  Here in this article, we will be sharing the contact details of the offices of Whirlpool India. The customers can use contact details for contact details to contact or to write to Whirlpool India for sharing their views or issues with Whirlpool India.

Whirlpool Offices Contact Details

There are many offices of Whirlpool India available in India and the people searching for some contact details to contact Whirlpool India can also check out the office’s contact details we are sharing below. The contact details we are sharing below include full office address, telephone number and fax number of the corporate office and registered office of Whirlpool India.

Whirlpool AC Customer Care Details

Whirlpool Corporate Office Contact Details

The Corporate Office of Whirlpool India is located in Gurgaon. All contact details are shared below.

Whirlpool Corporate Office Address: M/s Whirlpool of India Ltd., Whirlpool House, Plot No. 40, Sector 44, Gurgaon – 122002, Haryana.

Whirlpool Corporate Office Phone Number: +91-124-4591300

Whirlpool Corporate Office Fax Number: +91-124-4591301

Whirlpool Corporate Office Email ID: helpdeskindia@whirlpool.com

Whirlpool Registered Office Contact Details

The customers searching for the registered office of Whirlpool India can have a look below as it is shared with its full contact information.

Whirlpool Registered Office Address: Whirlpool India Limited, Plot No. A-4 MIDC, Ranjangaon, Taluka Shirur, Dist. Pune, Maharashtra 412220.

Whirlpool Registered Office Phone Number: 02138-660100

Whirlpool Registered Office Fax Number: 02138-232376 / 02138-232229

Whirlpool India Official Website: www.whirlpoolindia.com

For more and any other information related to Whirlpool India and its products, consumers may visit the website mentioned above.

Whirlpool India Social Profiles

To check out the latest updates, reviews, etc of the different products of Whirlpool India, consumers can follow its social profiles available on the Internet World and they can also share their views over their on these profiles.

Official Facebook Page: facebook.com/WhirlpoolIndiaOfficial

Youtube Channel: youtube.com/user/WhirlpoolinIndia

Pinterest Profile: pinterest.com/whirlpoolindia

Google+ Profile: plus.google.com/+whirlpoolindia

Important Links

Whirlpool India Blog: www.whirlpoolindia.com/blog
Here above is the link of the official blog of Whirlpool India where the consumers can get the official updates related to Whirlpool India Company and its products.

Career: www.whirlpoolindia.com/discover-whirlpool-career-lp
For the job-related queries and information, willing people can go through the above link and can have any of the information related to jobs and recruitments in Whirlpool India.

Whirlpool India Online Store: www.whirlpoolindiawstore.com
To buy and to have a look at the different products of Whirlpool India, consumers can visit the online store of Whirlpool India mentioned above.

Whirlpool India Feedback / Complaints: www.whirlpoolindia.com/contactus
For sharing the feedback and complaints with Whirlpool India, consumers can use the contact us page mentioned above.

Summary

What is the Office Phone Number of Whirlpool?

Whirlpool Office Contact Details Phone Numbers
Head Office +91-124-4591300
Registered Office 02138-660100

 

How to contact Whirlpool Office (Other Ways)?

Whirlpool Office Contact Details Address and Email IDs
Head Office Address M/s Whirlpool of India Ltd., Whirlpool House, Plot No. 40, Sector 44, Gurgaon – 122002, Haryana.
Head Office Email ID helpdeskindia@whirlpool.com
Head Office Fax Number +91-124-4591301
Registered Office Address Whirlpool India Limited, Plot No. A-4 MIDC, Ranjangaon, Taluka Shirur, Dist. Pune, Maharashtra 412220.
Registered Office Fax Number 02138-232376 / 02138-232229
{ 190 comments… add one }
  • R.c. soni January 3, 2018, 1:18 pm

    Please give me list of contact numbers of your AHMEDABAD ZONAL OFFICE. THANKS.

  • Neeraj Kesarwani December 28, 2017, 12:40 pm

    Mai ne apne washing machine Varanasi Warpool service centre pahariya me De thi 20 days Tak machine repair na hone k karan machine repair hone se mai ne machine repair hone se mana kar Diya machine k kuch Parts tor kar kho la gya Mai broken Parts k sath machine lene se mana kar Diya is metter k liye Mai ne mail bhi Kiya chanchal Mam se bat bhi hue
    Mai ne service centre pahariya ko 1000 rupees advance bhi Diya tha kafi bat hone k bad ye  bo la gya ki ap Ka 1000 rupees Aur machine return kar Diya jaye ga lekin service centre pahariya 1000 rupees dene  se mana kar raha hai chanchal Ji ne bola ap ko 1000 rupees refund ho jaye ga

    Kya koi Aur yesa persons hai jo  meri is problem ko solve kar sake ya fir Mai consumers court ko complain karo  
    Please help me 
    Thanking you 
    Neeraj Kesarwani 
    9839521810

  • Manoj Shah December 27, 2017, 11:19 am

    Please shutdown your so called CUSTOMER CARE, HELP DESK, & CUSTOMER COMPLAINTS BOX etc… etc.. You & Your company don’t know the meaning of that Words, From last four months we are complaining your defective product and service too… But you all r most worst people then Government Employee…. I Will tell to everyone know to unknowns, consumers forum to Social Media PLEASE DON’T BUY ANY PRODUCT OF WHIRLPOOL

    • Neeraj Kesarwani December 28, 2017, 12:41 pm

      U r right Warpool is very bad

    • Manoj Shah December 29, 2017, 6:57 am

      Dear Manoj,

      We regret the inconvenience you have faced. Please share your mobile/complaint no. so that we can look into this concern.

      Regards,
      Whirlpool Support.

  • kiran kumar chebrolu November 10, 2017, 9:22 am

    Service request no HD1017011479 and HD1017016978 are two request raised for the demo of the product. but till today i no one has visited the house for the demo.

    Looks like you don’t have any person who can explain the microwave oven, in that case can you please take back the microwave oven and return the money back as i cant keep the machine idle without using it for a long time.

    dont you care for the customers after the sale.

    worst response from the customer care over phone i have been calling them every day.

    please take back the product and return the money

  • Harpreet singh November 4, 2017, 12:10 pm

    I want purchase a double door refrigerator 340 ltr ELT ALFHA STEEL 355
    . But since last two month this is not available in your authorised agency PATHAK AGENCY, SHAHJHANPUR (UTTAR Pradesh).
    Plz provide me this refrigerator as soon as possible.

  • Giridhar October 30, 2017, 9:06 am

    Iam not satisfied your service because your service is very very worst

  • Giridhar October 30, 2017, 9:05 am

    Ian not satisfied your service because your service is very very worst

  • ravi October 28, 2017, 2:14 pm

    service & product,behavior of sevice centre employ of bhilai is worst

    • Whirlpool Support October 30, 2017, 8:08 am

      Dear Ravi,

      Please help us understand your concern along with the complaint/contact number and we’ll certainly look into it for you.

      Regards,
      Whirlpool Support.

  • Riyaz Ali Nizami September 13, 2017, 12:36 pm

    1st complaint no: DL0817007324, was registered on 11th Aug-17
    2nd complaint no: DL0817013537, was registered on 18th Aug-17
    3rd complaint no: DL0917009979, was registered on 13th Sep.-17
    For Microwave, In my first complaint Pinaacle Services Replace magnetron in the microwave and I have faced a new problem after from next day of replacement to till date, Door Locked (Key Symbol Display)!!. Sometimes the microwave’s door gets locked and it gets better even by itself, but when the technician came to repair, the problem did not come in front of him, So he gave us his Mobile number, but in the meantime the problem came quite a lot. Then when the technician came to repair it again, he said that the door switch of its door was faulty. And for that you have to pay the cost. But on the first service customer service centre and service person was told me that if any problem arises within 1 month then I will not have to pay the charge and that all will be free.
    I already follow on this no. 1166294933 (Ms. Geetanjali Rathore) but no response.
    I have lots of electronics appliances of whirlpool, this time it makes me totally disinterested from whirlpool service, Irresponsible Behavior and wrong commitments. Needs to talk to Sr.executive of whirlpool, otherwise putting matter in public forum.
    Product Details: whirlpool microwave Model 25DC, Sr. No. CNG152800990, Purchase date 11/11/15,
    This is the gifted product, it is hardly used 7-8 Months only.
    Repair Details: Megnatorn replace, Prob. Low Heating, Service Bill Date 13/8/2017, Bill No. 26972
    Service Center: Pinaacle Services.

  • Riyaz Ali Nizami September 13, 2017, 12:25 pm

    1st complaint no: DL0817007324, was registered on 11th Aug-17
    2nd complaint no: DL0817013537, was registered on 18th Aug-17
    3rd complaint no: DL0917009979, was registered on 13th Sep.-17
    For Microwave, In my first complaint Pinaacle Services Replace magnetron in the microwave and I have faced a new problem after from next day of replacement to till date, Door Locked (Key Symbol Display)!!. Sometimes the microwave’s door gets locked and it gets better even by itself, but when the technician came to repair, the problem did not come in front of him, So he gave us his Mobile number, but in the meantime the problem came quite a lot. Then when the technician came to repair it again, he said that the door switch of its door was faulty. And for that you have to pay the cost. But on the first service customer service centre and service person was told me that if any problem arises within 1 month then I will not have to pay the charge and that all will be free.
    I already follow on this no. 1166294933 (Ms. Geetanjali Rathore) but no response.
    I have lots of electronics appliances of whirlpool, this time it makes me totally disinterested from whirlpool service, Irresponsible Behavior and wrong commitments. Needs to talk to Sr.executive of whirlpool, otherwise putting matter in public forum.

  • Riyaz Ali Nizami September 13, 2017, 12:24 pm

    1st complaint no: DL0817007324, was registered on 11th Aug-17
    2nd complaint no: DL0817013537, was registered on 18th JULY-17
    3rd complaint no: DL0917009979, was registered on 13th Sep.-17
    For Microwave, In my first complaint Pinaacle Services Replace magnetron in the microwave and I have faced a new problem after from next day of replacement to till date, Door Locked (Key Symbol Display)!!. Sometimes the microwave’s door gets locked and it gets better even by itself, but when the technician came to repair, the problem did not come in front of him, So he gave us his Mobile number, but in the meantime the problem came quite a lot. Then when the technician came to repair it again, he said that the door switch of its door was faulty. And for that you have to pay the cost. But on the first service customer service centre and service person was told me that if any problem arises within 1 month then I will not have to pay the charge and that all will be free.
    I already follow on this no. 1166294933 (Ms. Geetanjali Rathore) but no response.
    I have lots of electronics appliances of whirlpool, this time it makes me totally disinterested from whirlpool service, Irresponsible Behavior and wrong commitments. Needs to talk to Sr.executive of whirlpool, otherwise putting matter in public forum.

  • Hemant sharma September 12, 2017, 1:59 pm

    Dear Team,

    Myself Hemant sharma i had brought a inverter Split Ac in may 2015. My Ac is stop cooling by last 3rd september 2017. I had complaint for this and as per your service provider there is issue with part availability. I need to know from you that BRAND like WHIRLPOOL need how much time to solve any technical issue. During the purchasing time we get assurance for the best services than others. In real we didn`t get that level of service which is promised.

    Someone from customer care name Mr. Biswajit Mondal is one of un responsible person which i had ever seen.

    Please find the complaint no detail for your reference:- KL0917001908.

    Waiting for problem to be solved.

    Thanks
    Hemant

  • Nandini gandhi August 23, 2017, 9:54 am

    My complaint no: PN0717006181, WAS REGISTERED ON 14TH JULY-17, for RO water purifier, after regular followups still my complaint is pending , looks no one (call centre,service centre,coordinator(pune) ) everyone is hiding matter, As i am owing all electronics appliances of whirlpool,but after 15 yrs of experience ,this time it makes me totally disinterested from whirlpool service.needs to talk to Sr.executive of whirlpool ,otherwise putting matter in public forum .

    • whirlpool Support August 24, 2017, 11:09 am

      Dear Concern,

      We’re sorry for the experience you had. This concern has been raised with our service team. Our service team will get in touch shortly with an update on this concern.

      Regards,
      Whirlpool Support.

  • whirlpool Support August 10, 2017, 8:29 am

    Dear Amir,

    Apologies for the inconvenience. We’re forwarding your concern for further processing & will respond with an update soon.

    Regards,
    Whirlpool Support.

  • Amir ali molla. August 2, 2017, 6:26 am

    Hi. I am not satisfied your service because your service is very poor.1/06/2017 is my complain is kl0717000094 this is chargeable but one month after no any responses your service center I called your service center 9 to 10 times there’s not interested my complain. Next time not any buy your product.

  • SANDEEP SINGH July 29, 2017, 12:26 pm

    DEAR WHIRLPOOL,

    Warm Greetings of day !!!!!

    I PURCHASED WHIRLPOOL MAGICOOL AC AT THE DATE OF 2-APRIL-2017 BY THE NAME OF MR. SANDEEP SINGH AND THE CONSER IS THAT ITS ONE IS NOT COMPLETED TO PURCHASED THIS WHIRLPOOL MAGICOOL AC AND THE AC IS NOT WORKING PROPERLY(DEAD). I WAS COMPLAINT REGARDING THIS ON 27JULY2017 AND THE SERVICE REQUEST NO IS-GB0717014010. I WAS COMPLAINT LOTS OF TIME FOR REPAIR MY AC OR REPLACE THE AC BUT I GET SAME ANSWER FROM CALL CENTER SIDE IS (I AM SENDING THE REMINDER FROM MY SIDE AND THEY GIVE THE CONTACT NUMBER OF AREA SUPERVISOR)

    MR. RAHUL- 9643805860 IS THE NAME OF AREA SUPERVISOR NAME AND CONTACT NUMBER AND WHEN I CALL THE SUPERVISOR SO THEY TOLD YOUR CONTROLLER IS PENDING AND IT WILL TAKE 2 DAY AND WHEN I AGAIN CALL TO SUPERVISOR SO AFTER THAT THEY AGAIN TOLD THE SAME.
    IS THIS KIND OF SERVICE YOU PROVIDE THE CUSTOMER

    I WANT REPAIR MY AC WITH IN SAME DAYS OR OTHER WISE REPLACE THE AC.

    REGARDS,
    SANDEEP SINGH
    9811375770

    • SANDEEP SINGH July 29, 2017, 12:28 pm

      Repair or change my ac urgent basis.

      • SANDEEP SINGH July 29, 2017, 12:30 pm

        I am not satisfied Whirlpool service.

    • SANDEEP SINGH July 29, 2017, 12:33 pm

      Thanks for registering with Whirlpool. Your Satisfaction Code is : 010 for SR number : GB0717014010 to speak to us call on 1800 208 1800 (Toll Free).

    • SANDEEP SINGH July 29, 2017, 7:36 pm

      Very poor service

  • AKASH MAGGU July 12, 2017, 6:38 am

    I PURCHASED WHIRLPOOL MAGICOOL AC AT THE DATE OF 6-JUNE 2017 BY THE NAME OF MR.S POONAM RAJENDER MAGGU AND THE CONSER IS THAT ITS ONE IS NOT COMPLETED TO PURCHASED THIS WHIRLPOOL MAGICOOL AC AND THE AC COLLING OF IS LOW AND THEY DON,T PROVIDE COOLING IN 16DIGREE TEMPERATURE AND THE DISPLAY OF THE AC IS NOT WORKING PROPERLY AND IN THE DISPLAY MODE LIGHT IS BLINK CONTINUE .I WAS COMPLAINT REGARDING THIS ON 6JULY2017 AND THE SERVICE REQUEST NO IS-5006 AND WX171800017 AND 899. I WAS COMPLAINT LOTS OF TIME FOR REPAIR MY AC OR REPLACE THE AC BUT I GET SAME ANSWER FROM CALL CENTER SIDE IS ( AM SENDING THE REMINDER FROM MY SIDE AND THEY GAVE THE CONTACT NUMBER OF AREA SUPERVISOR )

    ARVIND-9818052079 IS THE NAME OF AREA SUPERVISOR NAME AND CONTACT NUMBER AND WHEN I CALL THE SUPERVISOR SO THEY TOLD YOUR DISPLAY AND PCB IS PENDING AND IT WILL TAKE 2 DAY AND WHEN I AGAIN CALL TO SUPERVISOR SO AFTER THAT THEY AGAIN TOLD THE SAME.
    IS THIS KIND OF SERVICE YOU PROVIDE THE CUSTOMER

    I WANT REPAIR MY AC WITH IN 2 DAYS OR OTHER WISE REPLACE THE AC

    • whirlpool Support July 13, 2017, 6:39 am

      Dear Concern,

      Please share your complaint number or mobile number. We will ensure all possible help.

  • PRADIP DAS ADHIKARY June 30, 2017, 1:39 pm

    DEAR SIR,

    TILL DATE FAULTY REFRIGERATORS WAS REPLACED. HOWEVER YOUR LOCAL DISPATCH CENTER IS ASKING TO ARRANGE THE LABOUR FOR LOADING-UNLOADING AND PAYMENT TO DONE BY CUSTOMER.

    AS I KNOW THAT WHIRLPOOL IS REPUTED COMPANY. BUT ITS WRONG PERCEPTION!!!

    I HAVE PURCHASED THE PRODUCT ON DATED 14TH MAY AND YOUR DELIVERED THE PRODUCT AFTER 15 DAYS. AFTERWARD I HAVE RECEIVED A DAMAGED MATERIAL. AFTER COMPLAINING THE DAMAGE TILL DATE I HAVE NOT RECEIVED THE MATERIAL. I HAVE TALK WITH YOUR REPRESENTATIVE IN CUSTOMER CARE, ALTHOUGH THEY GIVEN THE WRONG DIRECTION AND GIVEN THE SERVICE CENTER NO, MR. SUVOJIT- 9007009209. AFTERWARD I HAVE TRYING TO CALL MR. AMIT GHOSH (CONTACT NO-9038658561) AND MR. SAUMALYA DAS (PH NO-9650400054). BUT THE ABOVE PERSON IS NOT PICKING UP PHONE OR GIVEN ANY CALL BACK. THIS IS YOUR GOOD SERVICE WHICH WE CUSTERS ARE FACING.

    HOPELESS!

    ITS TO INFORM YOU THAT I HAVE PURCHASED DF MODEL, BUT WE ARE UNABLE TO REPLACE THE SAME MODEL. THIS IS NOT ACCEPTABLE.

    ONE AGAIN IT’S REQUESTED TO DELIVERED THE MATERIAL BY TOMORROW WITHOUT ANY FURTHER DELAY.

    PLEASE KEEP IN MIND THAT ALL THE FAULT MATERIAL TO BE REPLACED BY YOUR OWN COST AND RISK.

    I AM WAITING YOUR CONFIRMATION MAIL.

    REGARDS,
    PRADIP

    • whirlpool Support July 1, 2017, 8:35 am

      Dear PRADIP,

      We regret the inconvenience you have faced. Please share your mobile/complaint no. so that we can look into this concern.

      Regards,
      Whirlpool Support.

  • Brijesh June 27, 2017, 1:37 pm

    Some Date issue on my previous post.
    Hi Support,

    Greetings !

    I am a very satisfied customer of Whirlpool products using whirlpool Refrigerator, Water Purifier, Washing Machine e.t.c . On Saturday 24th JUN 2017 I purchased new split AC from Tata Chrome Indirapuram. At the time of purchase I had put my concern & it was being committed to me that AC will be installed on 26/06/17 before 6:00 PM.

    Attached is the Invoice snip.

    Till now no one had visited my premises for the installation and when we try to inquire 10 different times, every time we are given a false assurance that the Technician is going to visit today. When ? no answer.

    This is a very weird experience with Whirlpool, can you guys please jump in and get it resolved ASAP

    Regards
    Brijesh Karnatak
    +919999476377/+919818574892

    • whirlpool Support June 28, 2017, 6:59 am

      Dear Brijesh,

      We’re sorry for the experience you had. This concern has been raised with our service team. Our service team will get in touch shortly with an update on this concern.

  • Brijesh June 27, 2017, 1:34 pm

    Hi Support,

    Greetings !

    I am a very satisfied customer of Whirlpool products using whirlpool Refrigerator, Water Purifier, Washing Machine e.t.c . On Saturday 24th JUN 2016 I purchased new split AC from Tata Chrome Indirapuram. At the time of purchase I had put my concern & it was being committed to me that AC will be installed on 26/04/17 before 6:00 PM.

    Attached is the Invoice snip.

    Till now no one had visited my premises for the installation and when we try to inquire 10 different times, every time we are given a false assurance that the Technician is going to visit today. When ? no answer.

    This is a very weird experience with Whirlpool, can you guys please jump in and get it resolved ASAP

    Regards
    Brijesh Karnatak
    +919999476377/+919818574892

  • ANKIT June 23, 2017, 6:06 am

    Dear San,
    poor service whirphool ac. technician not work in properly and purchase ac date 20/4/2017.ten time complaint in ac but not satisfy work technician. technician charge two times one time 1500/- and 2nd time 600/-.my ac problem not solve please request good techinician visit in my home. previous complaint in ac 19/6/2017 but not response in service centre. today issuue a new complaint 23/6/2017.my altenate phone no 9034015913 ,9050070484

    • whirlpool Support June 26, 2017, 6:42 am

      Dear Ankit,

      We’re sorry for the experience you had. This concern has been raised with our service team. Our service team will get in touch shortly with an update on this concern.

      Regards,
      Whirlpool Support.

  • Rakesh Kumar Sharma June 22, 2017, 2:21 pm

    Hi I have one automatic washing machine and now there is lot of problem last 2 or 3 month and yur CE is not resolve issue and now I have purchased care pack after two or three month getting problem and yur CE visit and get control panal out side and repaired it and back to fix it . After some time issue is back and in this time another CE is is come and told me that its not warranty its chargable call and now I have paid 3200 rs accordingly to him after four days problem is come back .
    So kindly resolve this issue on priority basis

    Thank

    • whirlpool Support June 26, 2017, 6:43 am

      Dear Rakesh,
      We’re really sorry for the experience you had. Please share your mobile number & complaint number with us. We’ll surely look into it.

      Regards,
      Whirlpool Support.

  • sarjit singh June 10, 2017, 7:53 am

    Dear Sir/Madam,

    I would like to inform you that in the month of April 17 my Double Door Fridge went defective and through your customer care number requested was lodge and for repair of the same on 21 st of April 17 your company representative visited from Jai Durge Refrigeration, Greater Noida for attending the defect while replacing the Core Board PCB of Fridge door he has damaged the PCB cover.

    He was not aware how to open the PCB cover, he has just put the screw driver inside the cover and damaged the locking pins, after that he was asking me for the Fevi quick for fixing the damaged PCB cover. When I asked him to replace the cover he told me that within next two days he will be replacing the same till date I have not received any positive revert from your team.

    I am dissatisfied with your service team I have tried to get the problem resolved through Jai Durge, I have failed to get the problem resolved, after that I tried to get it resolved through your customer care again I failed.

    After my frequent failure I have lodged complain on 20/5/17 and my complain number is GB0517013430 which is still pending.On other hand when I asked your Customer care to connect me to some senior responsible person of Whirpool or give me some alternate number as 0120-6641101 is not working, he told me he is helpless.

    I am hereby requesting to get the problem resolved at the earliest, as same is pending since long.

    Warm regards,

    Sarjit Singh
    9718395002

    • whirlpool Support June 12, 2017, 7:05 am

      Dear Sarjit,

      We’re sorry for the experience you had. This concern has been raised with our service team. Our service team will get in touch shortly with an update on this concern.

      Regards,
      Whirlpool Support.

  • ajay pal June 2, 2017, 5:18 pm

    dear sir.pleas help me my ac not a cooling

    • Whirlpool support June 3, 2017, 6:38 am

      Dear Ajay,

      Please share your complaint number or mobile number. We will ensure all possible help.

      Regards,
      Whirlpool Support.

  • Dharminder Singh May 26, 2017, 6:06 pm

    Dear Concern

    Greetings !!

    I hereby want to take into light that I have purchased new Micro Wave Oven Convection and today morning it gave electric shock to my mother while she was cooking some meal.. and she is now hospitalize.. i want to log a complaint… and want deep investigation why such poor and lose disconnection with quality occurred from a world class brand.. very poor and disappointing experience with Whirlpool….. it could have been dangerous to my mother’s life.. Now I want only replacement of the product with the new one.. I shall not accept the faulty and defective product as well as the compensation of my mother’s life.

    Request you to kindly align your qulified engineer and arrange to check the matter and take action accordingly.. I want only service and replacement. I don’t want to be in litigation.

    WHIRLPOOL MICRO WAVE OVEN – S/N – CNG161600054

    • Whirlpool support May 29, 2017, 3:48 am

      Dear Dharminder,

      Please share your complaint number or mobile number. We will ensure all possible help.

  • S.K.Bansal May 2, 2017, 10:03 am

    I purchased a fridge week back but not working satisfactorily . Service engineer attended the problem thrice but unable to set right. While leaving he advised that the fridge is to be replaced but later no solution is in sight. Can you intervene and get the fridge replaced immediately. My contact no is 9872244112 and I am a resident of Chandigarh

    • Whirlpool support May 3, 2017, 11:27 am

      Dear Bansal,

      We’ve notified your concern to our concerned team. Our service team will get in touch shortly with an update on this concern.

      Regards,
      Whirlpool Support.

      • S.K.Bansal May 8, 2017, 10:26 am

        Thanks for your response. But I am still awaiting replacement of the defective fridge. One Rajesh, Care Manager Whirlpool talked to me on phone and asked me either to change the model or take refund as Whirlpool does not have the same model, as bought by me, in stock. Is this not a funny response from the manager. Can anyone believe this argument ?
        I asked him for the contact no of your MD so that I could speak to him which was also negated. So this platform is the only platform to air such grievances and redressal. He never returned back to me later. I request you to suggest what is the alternative left with me for an amicable solution.
        Is this the right way to deal with your esteemed and well placed customer who has spent nearly Rs 50,000 on the purchase of your product.
        I expect you to prevail on the persons having such a narrow thinking and replace the defective fridge immediately without any further delays.

        Regards

        S.K.Bansal

        • S.K.Bansal May 11, 2017, 10:24 am

          I am still awaiting response from Whirlpool management on my grievance posted on your site.

          S.K.Bansal

  • Aditya Joshi April 28, 2017, 2:51 pm

    please suggest if any job vacancy available in ahmedabad Gujarat

    I am interested to work …

    Contact number -9537808141

  • MANMOHAN K PATHAK March 25, 2017, 7:20 am

    My ro water purifier in warranty an is non functional and my latest customer care request no is GB0317010011 .my purifier is still non functional while customer care issues new request number everytime.the whirlpool product and services are pathetic.very disaappointed.

    • whirlpool Support March 27, 2017, 4:17 am

      Dear Manmohan,

      Apologies for the inconvenience. We’re forwarding your concern for further processing & will respond with an update soon.

      Regards,
      Whirlpool Support.

    • whirlpool Support March 27, 2017, 9:12 am

      Dear Manmohan,

      We wish to convey that this concern has been resolved. Please feel free to contact us again in case you face any issues.

      Regards,
      Whirlpool Support.

  • chaudhary a c March 20, 2017, 12:12 pm

    one single door refrigerator purchased on 19032017 from malegaon dist nashik.
    prashant elcetronics. till time 1800 hrs of 20032017 no service engineer came.for installtion or demo.
    address.mhb colony no 120
    malegaon,dist(nashik)

  • Ashok March 17, 2017, 9:49 am

    WHIRLPOOL COMPANY NO PROPER RESPONSIBLE FOR CUSTOMER:
    What kind of service are u people giving.
    Since one month, I am calling whirlpool service man to repair our washing machine,
    Once he visited and taken money and WENT saying no stock.
    Till now called him not at all responding.
    WHIRLPOOL IS POOR IN SERVICE.

    • Whirlpool Support March 20, 2017, 5:13 am

      Dear Ashok,

      We’re really sorry for the experience you had. Please share your mobile number & complaint number with us. We’ll surely look into it.

      Regards,
      Whirlpool Support.

  • Ajeesh kumar March 10, 2017, 2:25 am

    Hi
    I am intersted to start a service centre of whirlpool products in Thiruvalla, Kerala
    Since there is no service centre at present
    Phone No. 9048621317

    • Whirlpool Support March 10, 2017, 7:38 am

      Dear Ajeesh kumar,

      We’ve notified your interest in dealership to our concerned team. Rest assured, they’ll get in touch with you soon and will do the needful.

      Regards,
      Whirlpool Support.

  • Mukesh m patel March 8, 2017, 10:03 am

    I am intrested stokist/ distrubuter in gujarat ahmedabad dist, or north gujarat , just i am force tractor gujarat super stokist & suzuki 2 w delear in kalol north gujarat thank u

  • Whirlpool February 15, 2017, 6:49 am

    Dear Venkatesan,

    Our senior service engineer visited your place and shared the relevant information with you. We hope your concern has been resolved. Please let us know if there is anything else you need help with.

    Regards,
    Whirlpool Support

  • Whirlpool February 14, 2017, 11:57 am

    Dear Venkatesan,

    The alternative technician visited your place from the different service center and did the adjustment in the appliance. We tried to call you several times to confirm the same, but we couldn’t get through.

    Regards,
    Whirlpool Support

  • Vinayaka February 14, 2017, 6:08 am

    Dear sir / Madam

    Sub : complete against still not visit your service operator .

    We purchased whirlpool fully automatic washing machine topload on 9th Feb -2017 but still not visit your company services operation for
    installing and guidance to our home people , already inform distbutor but
    they taking careless our complete so we informing direct to you , so take against action .

    We hope you .

    Regards
    Vinayaka
    Karnataka

    • Whirlpool February 23, 2017, 11:06 am

      Dear Vinayaka,

      We wish to convey that this concern has been resolved. Please feel free to contact us again in case you face any issues.

      Regards,
      Whirlpool Support

  • Whirlpool February 10, 2017, 4:42 am

    Dear Venkatesan,

    We are providing you the appliance replacement as a special case due to the repeat cooling issue. However, we request you to submit the appliance bill copy for required approvals from the quality team for final confirmation.

    Regards,
    Whirlpool Support

  • venkatesan February 8, 2017, 12:06 pm

    Very poor service from your technicians. They can’t identify the problem for the past one year . They changed all spare. Same technicians are sent by the company again and again though I informed the company that they do not identify the fault. They visited at least for 30 times. They can’t make it ready
    I contacted many higher officials. But they also do the same thing
    It is a terrible door fridge.
    I think it should be a failure model pleas inform me what should be done .my number is 9894234972

    • Whirlpool February 9, 2017, 5:11 am

      Dear Venkatesan,

      We’re sorry for the experience you had. This concern has been raised with our team. Please allow us some time to get back to you.

      Regards,
      Whirlpool Support

    • Whirlpool February 13, 2017, 12:29 pm

      Dear Venkatesan,

      We hope that our team got in touch with you and shared all the requisite information. Rest assured, we’ll soon arrange a technician visit at your place to resolve the issue at the earliest.

      Regards,
      Whirlpool Support

  • shajahan January 17, 2017, 5:38 am

    I bought a Whirlpool washing machine 3 days ago. when i unboxed it i found a screw. I don’t know what to do with that screw. so i called toll free no. they told me within 24hrs the technician will solve the problem. Its about 48hrs no response. I called 4 times their reply is the same. I don’t have any idea. who is going to solve this problem. I am unsatisfied with whirlpool service. The head office should take action against this. Otherwise we will recommend our friends and relatives not to buy this product. I already had whirlpool fridge and washing machine. I replaced it with same product i was planning to buy a AC also. And i have changed my decision. It’s the worst service i have seen in my life.

    • Whirlpool January 17, 2017, 10:35 am

      Dear shajahan,

      We sincerely regret the inconvenience you have faced. Please share your complaint number and contact details at ORMSupport@whirlpool.com so that we can escalate this issue to our team.

      Regards,
      Whirlpool Support

    • sanjib Kumar ghosh January 19, 2017, 12:26 pm

      I hv the same kind of experience. Very worse customer service.

    • Whirlpool January 25, 2017, 9:22 am

      Dear shajahan,

      We wish to convey that this concern has been resolved. Please feel free to contact us again in case you face any issues.

      Regards,
      Whirlpool Support

  • sanjib Kumar ghosh January 13, 2017, 5:27 pm

    I have registered a complain for non cooling of my double door neo fresh whirlpool refrigetor and the tecnician visited my home told that this is a rare problem and this refrigetor requuire to be replaced and in this regard I had made a complain on 9th November 16 and insted of repeated follow up I have not received any positive result. My experience with whirlpool is very bad.

    • Whirlpool January 17, 2017, 10:34 am

      Dear sanjib Kumar ghosh ,

      We sincerely regret the inconvenience you have faced. Please share your complaint number and contact details at ORMSupport@whirlpool.com so that we can escalate this issue to our team.

      Regards,
      Whirlpool Support

    • Whirlpool January 25, 2017, 9:18 am

      Dear Sanjib Kumar Ghosh,

      We wish to convey that this concern has been resolved. Please feel free to contact us again in case you face any issues.

      Regards,
      Whirlpool Support

  • namdeo ghanvat January 3, 2017, 11:17 am

    Dear sir,
    we are into rental business of computer -desktop,laptop server,storage netwok devices router switch firwal of cisco ,d,link etc.if yourequire on rent
    please cal me on 9821735767,7038915767-022-40360500
    regards,
    namdeo ghanvat
    manager-business development
    mangal compusolution pvt.ltd

    • Whirlpool January 4, 2017, 11:30 am

      Dear namdeo ghanvat,

      We’re sorry for the experience you had. This concern has been raised with our team. Please allow us some time to get back to you.

      Regards,
      Whirlpool Support

  • sivakumar December 20, 2016, 6:29 pm

    SIR

    I registered my double door refrigerator complaint on 29th November 2016 through toll free number 1800 208 1800 for not forming ice in the freezer. The SR number MR1116022655.
    One person came from sree sainatha engineering, srirangam. His name is M.PERIYASAMY. He inspected the refrigerator and told that relay is the problem and asked me permission to replace that. And he replaced new one and charged for relay and olb(matt) Rs 950/-(market price Rs 350)+Rs 350 service charges. Periyasamy left immediately from my home and asked me update the status of the refrigerator ice forming issues. I informed next day morning to periyasamy the problem not resolved yet. He told me that will send another engineer.
    I called many time to SREE SAINATHA ENGINEERING. They sent one more person SAMINATHAN on 10th December 2016 to my home. Saminathan inspected the refrigerator again told should recharge the gas and install the new condenser coil backside.
    The service charges for that Rs 4300(gas recharging 2800+new condenser coil Rs 1500)(market price for this Rs 2500-).
    And I discussed with R makesh sriram (sree sainatha engineering) he told me that less the relay cost Rs 1000(because they replace working relay and olb(matt)) and ask me to pay Rs 3300-. They are asking too much cost.
    They cheated me for this issue. They replaced the working relay and olb(matt) and charged for that. I registered a complaint again through online on 10th dec 2016 regarding this issue and didn’t get any response from your side.
    So I registered a complaint again on 18th dec 2016. I received a response from +911149308500. The madam assured me to solve this issue. And she told forward this issue to Chennai office , They will contact me soon. I didn’t receive any calls from Chennai. So I write this issue here. Please help me.
    Thanks and regards sivakumar

    • Whirlpool December 21, 2016, 11:57 am

      Dear Siva Kumar,

      We’re sorry for the experience you had. This concern has been raised with our team. Please allow us some time to get back to you.

      Regards,
      Whirlpool Support

      • Whirlpool December 21, 2016, 12:22 pm

        Dear Siva Kumar,

        We have arranged our service technician’s visit at your place tomorrow to check the appliance for further assistance.

        Regards,
        Whirlpool Support

        • Whirlpool December 23, 2016, 10:09 am

          Dear Siva Kumar,

          The issue in your appliance has been rectified. We hope your concern has been resolved. Please let us know if there is anything else you need help with.

          Regards,
          Whirlpool Support

  • R.swaminathan December 14, 2016, 12:59 am

    Refrigerator complaint CN1216004940/05.12.16 regarding syp power board not yet resolved.we are in without refrigerator.

    • Whirlpool December 14, 2016, 9:13 am

      Dear R.swaminathan,

      We’re sorry for the experience you had. This concern has been raised with our team. Please allow us some time to get back to you.

      Regards,
      Whirlpool Support

      • Whirlpool December 15, 2016, 4:03 am

        Dear R.swaminathan,

        As per our service provider, the required part (Power Board) which needs to be replaced in the appliance is not available right now. Furthermore, we are unable to confirm the exact status of the part availability due to power cut and internet issue in the area because of the Cyclone Issue. We request your time and patience until the situation gets normal in Chennai.

        Regards,
        Whirlpool Support

    • Whirlpool December 17, 2016, 10:32 am

      Dear R.swaminathan,

      The required part has been replaced in your appliance. Hope this concern has been resolved to your satisfaction. Please feel free to contact us in case you need any further assistance.

      Regards,
      Whirlpool Support

  • rajni nagar December 9, 2016, 11:59 am

    Air I want to know the process of taking service franchises

    • Whirlpool December 10, 2016, 8:36 am

      Dear Rajni Nagar,

      Thanks for reaching out to us. Kindly share your contact details so that we can escalate your query to the concerned team.

      Regards,
      Whirlpool Support

    • Whirlpool December 19, 2016, 11:53 am

      Dear Rajni Nagar,

      We wish to convey that this concern has been resolved. Please feel free to contact us again in case you face any issues.

      Regards,
      Whirlpool Support

  • Md.Sahnawaz ansari December 4, 2016, 7:30 pm

    mobile no-8334806998

  • Md.Sahnawaz ansari December 4, 2016, 7:29 pm

    M/s.Sarwar Electronics,Islampur Station Road,p.o+p.s+Islampur ,Dist-Uttar Dinajpur ,West Bengal ,pin code-733202,my mob. no-8334806998

  • Md.Sahnawaz ansari December 1, 2016, 6:39 pm

    Hy ,This is Md.Sahnawaz Ansari from M/s.Sarwar Electronics..we deals in home appliances and electronics devices for last 20+years,kindly guide me whirlpool franchise possibility or bussiness 2 bussiness process..

    • Whirlpool December 2, 2016, 12:48 pm

      Dear Md.Sahnawaz ansari,

      Thanks for reaching out to us. Kindly share your contact details so that we can escalate your query to the concerned team.

      Regards,
      Whirlpool Support

    • Whirlpool December 6, 2016, 12:43 pm

      Dear Md.Sahnawaz ansari,

      We’ve notified your issue to our concerned team. Please allow us some time to get back to you.

      Regards,
      Whirlpool Support

    • Whirlpool December 7, 2016, 10:29 am

      Hi Md.Sahnawaz ansari,

      We have shared the contact details of our branch coordinator with dealer for further assistance and will update you on the same shortly.

      Regards,
      Whirlpool Support

    • Whirlpool December 8, 2016, 8:37 am

      Dear Md.Sahnawaz Ansari,

      We have already shared the contact details of our branch coordinator with you. So, we request you to please contact our branch coordinator for any further assistance in this regard.

      Regards,
      Whirlpool Support

  • Jayasarman November 28, 2016, 9:17 am

    I want to explore the possibility of starting a new service franchise of whilpool.Kindly guide me

    • Whirlpool November 29, 2016, 12:21 pm

      Dear Jayasarman,

      Thanks for reaching out to us. Kindly share your contact details so that we can escalate your query to the concerned team.

      Regards,
      Whirlpool Support

    • Whirlpool December 8, 2016, 7:49 am

      Dear Jayasarman,

      We wish to convey that this concern has been resolved. Please feel free to contact us again in case you face any issues.

      Regards,
      Whirlpool Support

  • shehroz November 11, 2016, 2:11 pm

    sir i purchese a frege in2015 mu compreser burned it is in warrenty but your service provider ask me for his payment sir do some thing

    • Whirlpool November 16, 2016, 9:36 am

      Dear shehroz ,

      We sincerely regret the inconvenience you have faced. Please share your complaint number and contact details at ORMSupport@whirlpool.com so that we can escalate this issue to our team.

      Regards,
      Whirlpool Support

    • Whirlpool November 24, 2016, 11:25 am

      Dear shehroz,

      We wish to convey that this concern has been resolved. Please feel free to contact us again in case you face any issues.

      Regards,
      Whirlpool Support

  • SADHNA SHARMA November 11, 2016, 11:36 am

    1. I’ve bought Whirlpool refrigerator from M/s Tarang, Bhopal (M.P.)
    on 12-Feb-2013. They have commit to us for 5 years warranty of
    compressor.

    2. We are suffering from starting because refrigerator compressor not
    working. this refrigerator is faulty. I did many time complaint to
    whirlpool customer care, but I did not get proper response till now.

    3. three times repaired & also Rs.2200.00 charged did by your company.
    (1850 gas charge+350 visit charge.)

    4. Again observed on 26/08/2016, that refrigerator not working. I
    reported to whirlpool customer care then Whirlpool Technician visited
    at my residence and he told me compressor is not working, so we have
    to replace compressor and charge will be Rs. 2200.00 (1850 gas
    charge+350 visit charge.) I told him , please replace failure parts, I
    will give you Rs. 2200.00. I paid 2000 rupees to technician.

    5. Now Again found repeated problem after two month. again I reported
    to whirlpool customer care, then Whirlpool Technician visited at my
    residence and he told me compressor is not working, so we have to
    replace compressor and charge will be Rs. 2200.00 (1850 gas charge+350
    visit charge.)

    So, Please Tell me, Why shall I pay this amount, when your product and
    parts are faulty because this compressor is under warranty. This gas
    is vesting due to of faulty refrigerator compressor.

    I did call to wiher pool customer care many time from my personal
    no(09981990329), but not received proper response till now. When I did
    call to customer care , they always commit to me that we are giving
    reminder to service center. Today again I did call to customer care,
    they told me your previous complaint closed. But I’ve not received any
    call from your service center.

    your company is losing faith of consumers. I’m totally unsatisfied to
    this type service.

    Refrigerator Sr No: INA123700780

    Register mobile No :08989945711

    I’m waiting for your response.

    • Whirlpool November 16, 2016, 9:41 am

      Dear SADHNA SHARMA,

      We’re sorry for the experience you had. This concern has been raised with our team. Please allow us some time to get back to you.

      Regards,
      Whirlpool Support

    • Whirlpool November 17, 2016, 4:45 am

      Dear SADHNA SHARMA,

      We hope our technician visit has already been done at your place and he replaced the compressor in your appliance.

      Regards,
      Whirlpool Support

  • sabita Singh November 10, 2016, 3:14 am

    I have purchased a washing machine on 28.10.2016 from Great Eastern Trading , Kamarhatti Branch Stores, But sorry to say that till 10.11.2016 , I am not receiving any support from the Stores & Whirlpool India . being a customer I have been convinced by your Sales Ex. I purchased it, but I never expect this type of service. so I need the head of the marketing / Service head , so I can returns the goods and taken Samsung or LG company’s Washing machine, I believe and know what a wonderful service provided by them. So I request you what are the procedure to return the units.
    I hope you consider my request & help me to opt other company’s washing machine as early as possible. Waiting for earliest response on priorities basis.
    thanking you

    Pramod Kumar Singh
    9831292174

    • Whirlpool November 10, 2016, 1:10 pm

      Dear sabita Singh,

      We’re sorry for the experience you had. This concern has been raised with our team. Please allow us some time to get back to you.

      Regards,
      Whirlpool Support

    • Whirlpool November 11, 2016, 1:03 pm

      Dear sabita Singh,

      We hope our team got in touch with you. Further, we would like to inform you that the technician has already been appointed for your concern and the same will be taken care at the earliest.

      Regards,
      Whirlpool Support

    • Whirlpool November 15, 2016, 10:08 am

      Dear Sabita Singh,

      We wish to convey that this concern has been resolved. Please feel free to contact us again in case you face any issues.

      Regards,
      Whirlpool Support

  • sabita Singh November 10, 2016, 3:13 am

    I have purchased a washing machine on 28.10.2016 from Great Eastern Trading , Kamarhatti Branch Stores, But sorry to say that till 10.11.2016 , I am not receiving any support from the Stores & Whirlpool India . being a customer I have been convinced by your Sales Exe. I purchased it, but I never expect this type of service. so I need the head of the marketing / Service head , so I can returns the goods and taken Samsung or LG company’s Washing machine, I believe and know what a wonderful service provided by them. So I request you what are the procedure to return the units.
    I hope you consider my request & help me to opt other company’s washing machine as early as possible. Waiting for earliest response on priorities basis.
    thanking you

    Pramod Kumar Singh
    9831292174

  • Umarpal November 9, 2016, 11:07 am

    I am presently suffering a lot, due to
    non function of my washing machine top load white magic 6.5 kg, which is not working since long ( jul 2016) resulted great difficulty faced due to non seviceability of equipment and the same has been deposited to your service station at Kapurthala to Mr gurpreet (m)-9876735999. Your technician Mr gurpreet come to my house in first week of jul 2016, he checked the machine and said that your machine gear box will be replaced with rs 4000/. I agreed and send the washing machine at your Kapurthala service station, After 15 days I called him , then he told that your wheel drum broken , which will be replaced with Rs2000/ , then I told him my complete machine with Rs6000/ will be complete and hand over to me next 15 days , He agreed, but after lapse of 130 days my washing machine has not been repaired till date, always your technicians said that machine will be repaired in next 15 days and return to you. At last on 07 Nov 2016 I goes to your service centre at Kapurthala, Mr gurpreet talk me on phone to your Chandigarh area manager Mr rameshwar (m)- 9888084797, He told me that your wheel drum has been demanded and will be send shortly, I asked from him about my indent no, But he given me Mr deepak mobile no(m)- 9878953105, I contact him through mobile and ask about demand against my washing machine, He replied me that there is No demand against Service Centre Kapurthala, then I contact no. 1244591300, corporate office at Gurgoan, He said to me for reregistration of complaint at toll free No. I again registered complaint, my complaint No. CH 1116003765 lodged by operator Sonia. One more thing , I want to suggest you, pl don’t employees such person, who has not serious about customer’s, I fed all of the above named persons, however the amazing person have no time to pickup the phone single time in spite of en numbers of call made by the resulted embarrassing to the customers like me, which is waiting for service after lapse of 131 dayscappx. In view of the above, May I request you to kind look the matter personnel and try to resolves my problem at the earliest.

  • Umarpal November 9, 2016, 11:04 am

    I am presently suffering a lot, due to non function of my washing machine top load white magic 6.5 kg, which is not working since long ( jul 2016) resulted great difficulty faced due to non seviceability of equipment and the same has been deposited to your service station at Kapurthala to Mr gurpreet (m)-9876735999. Your technician Mr gurpreet come to my house in first week of jul 2016, he checked the machine and said that your machine gear box will be replaced with rs 4000/. I agreed and send the washing machine at your Kapurthala service station, After 15 days I called him , then he told that your wheel drum broken , which will be replaced with Rs2000/ , then I told him my complete machine with Rs6000/ will be complete and hand over to me next 15 days , He agreed, but after lapse of 130 days my washing machine has not been repaired till date, always your technicians said that machine will be repaired in next 15 days and return to you. At last on 07 Nov 2016 I goes to your service centre at Kapurthala, Mr gurpreet talk me on phone to your Chandigarh area manager Mr rameshwar (m)- 9888084797, He told me that your wheel drum has been demanded and will be send shortly, I asked from him about my indent no, But he given me Mr deepak mobile no(m)- 9878953105, I contact him through mobile and ask about demand against my washing machine, He replied me that there is No demand against Service Centre Kapurthala, then I contact no. 1244591300, corporate office at Gurgoan, He said to me for reregistration of complaint at toll free No. I again registered complaint, my complaint No. CH 1116003765 lodged by operator Sonia. One more thing , I want to suggest you, pl don’t employees such person, who has not serious about customer’s, I fed all of the above named persons, however the amazing person have no time to pickup the phone single time in spite of en numbers of call made by the resulted embarrassing to the customers like me, which is waiting for service after lapse of 131 dayscappx. In view of the above, May I request you to kind look the matter personnel and try to resolves my problem at the earliest.

    • Whirlpool November 10, 2016, 1:07 pm

      Dear Umarpal,

      We’re sorry for the experience you had. This concern has been raised with our team. Please allow us some time to get back to you.

      Regards,
      Whirlpool Support

    • Whirlpool November 11, 2016, 1:05 pm

      Dear Umarpal,

      As per our area manager (Mr.Ramesh), the required part is not available in our branch. So we are arranging this part(Drum) from the other branch. Hence, we requesting you to allow us some time for the better assistance.

      Regards,
      Whirlpool Support

    • Whirlpool November 15, 2016, 10:31 am

      Dear Umarpal,

      We hope your issue has been resolved now, as concern product has already been delivered to your place after the TSP Assy and Tub replacement.

      Regards,
      Whirlpool Support

  • Surabhi Sharma November 8, 2016, 6:13 pm

    I had registered a complaint on 26.9.16 no JP091600 regarding replacement of my whirlpool fridge I had submitted Axis bank DD of rs thirty thousand ( rs 30,000 ) on 26.10.16 dd no is 132136 /25.10.16. Your officer said fridge will be delivered on 4.11.16 but I don’t get fridge till 8.11.16
    I love in Jaipur your Jaipur service center & it’s official didn’t pickup the phone When will i get my fridge pl help me

    • Whirlpool November 9, 2016, 12:23 pm

      Dear Surabhi Sharma,

      We sincerely regret the inconvenience you have faced. Please share your complaint number and contact details at ORMSupport@whirlpool.com so that we can escalate this issue to our team.

      Regards,
      Whirlpool Support

    • Whirlpool November 17, 2016, 12:48 pm

      Dear Surabhi Sharma,

      We wish to convey that this concern has been resolved. Please feel free to contact us again in case you face any issues.

      Regards,
      Whirlpool Support

  • ANGEL LUIS LIND November 7, 2016, 4:05 pm

    I’VE BOUGHT A WASH MACHINE FROM WALMAT,GUAYAMA ,PLAZA,PUERTO RICO…BROKE DOWN 4 MONTHS LATER…THEY REFFEROR ME TO YOU GUYS….ALMOST TO MONTHS…NO REPAIR…BAD DEAL…WILL CONTACT DACO,IF NO ONE DO SOMETHING ABOUT IT…SERVICE ORDER # 301217690…MODER #NTW4655EWO….SERIAL # C61220195…MY CELL# 787-325-0313….

    • Whirlpool November 9, 2016, 4:55 am

      Dear ANGEL LUIS LIND,

      We’re sorry for the experience you had. This concern has been raised with our team. Please allow us some time to get back to you.

      Regards,
      Whirlpool Support

  • Lokesh Kashyap November 6, 2016, 10:06 am

    Hi SIr,
    i Lokesh Kashyap purchased a washing machine on 29-10-2016 from Croma would like to share a bad experience below:-

    The behavior of the person who came for demo was very rude initially he forced me to purchase cleaning pouches worth Rs 1900 then he refused to give demo as per him we need to purchase a trolley worth Rs 1400 then only he will give demo.

    i have purchased a machine on 29-10-16 he came for demo today and did all this goof up

    my wife was alone at home he told her to remove the trolley which was kept under machine and then only he will give the demo, she was only available at home with my child of 6 years and daughter of 9 month and he was expecting her to remove machine.

    these kind of people spoiling brand name of yours i am feeling very bad and cursing myself why i have purchased this machine

    if this kind of service you are giving today at the time of installation then what can i expect from you in future

    i will ensure that i will not buy any of your product in future and not refer it to anyone just because of behaviour

    the name of the person was Girish i had a word with him over the phone and he was rude to me as well

    his only intention was to sell pouches worth rs 1900 and to sell trolley worth Rs 1400

    the demo is still not given want someone to take strict action against it and revert me as soon as possible

    My Address is G-9/71 3rd floor
    Sector -15
    Rohini
    New Delhi-110085

    Regards
    Lokesh Kashyap
    9711112385

    • Whirlpool November 7, 2016, 1:14 pm

      Dear Lokesh Kashyap,

      We’re sorry for the experience you had. This concern has been raised with our team. Please allow us some time to get back to you.

      Regards,
      Whirlpool Support

    • Whirlpool November 8, 2016, 11:59 am

      Dear Lokesh Kashyap,

      We wish to convey that this concern has been resolved. Please feel free to contact us again in case you face any issues.

      Regards,
      Whirlpool Support

  • G Rakesh November 3, 2016, 10:42 am

    Mine registered mobile number in your company is 9912182477/9701514567… i bought washing machine sounds so irritating that my neighbour gets disturbed.. and i have complained several times to your customer care and its not being resolved till date, and also dat is in warranty period your customer service people also not responding I have login complaints a lot of times. please solve the issue thanking you..

    • Whirlpool November 3, 2016, 12:43 pm

      Dear G Rakesh,

      We’re sorry for the experience you had. This concern has been raised with our team. Please allow us some time to get back to you.

      Regards,
      Whirlpool Support

    • Whirlpool November 4, 2016, 11:15 am

      Dear G Rakesh,A

      As per telephonic conversation between our service provider and you, we would like to inform you that one of our services engineer visiting at your place and fixed the issue as per your convenient.

      Regards,
      Whirlpool Support

  • Deep doshi November 2, 2016, 3:47 pm

    Please mail me address of whirlpool refrigerator unit address in india , i need this for our product PET STRAPS, We are leading manufacture in India. We shall be start our business with this reputed company.
    .

    Please give detail/address of the whirlpool refrigerator , a.c. , washing machine, etc warehouse or unit

    • Whirlpool November 3, 2016, 12:35 pm

      Dear Deep doshi ,

      We sincerely regret the inconvenience you have faced. Please share your complaint number and contact details at ORMSupport@whirlpool.com so that we can escalate this issue to our team.

      Regards,
      Whirlpool Support

    • Whirlpool November 15, 2016, 12:41 pm

      Dear Deep doshi,

      We wish to convey that this concern has been resolved. Please feel free to contact us again in case you face any issues.

      Regards,
      Whirlpool Support

  • avish October 27, 2016, 9:15 pm

    Dear Concerned,

    My Name is Avish Sharma, i am sending email on behalf of my mother .
    I am residing in UAE and she is in India, in 2012 we purchased split ac whirlpool brand, sliding panel whirlpool. The product is registered with the mobile number :09888370020.

    From last year my parents re facing problem in ac many a time they paid 400-400 for visit of your technician staff. The problem with the ac is continuous sound and sometime it stops working.

    Facing 365 days problem there was no solution, but finally on 8th or 9th october i contacted customer support on complaint number. Then Mr Parveen with mobile 09781235777 contacted us and said the indoor unit is to be replaced, this thing he was saying repeatedly as many a times he came for the inspection. so i said please change it the rough price he quoted was around 9000 Inr. but from till date there is no response from customer support side or Mr.Parveen side.

    Kindly tell me what should i do there is no help or solution from last one year the Ac has not worked. I am ready to change the indoor unit please coordinate with the technicians it seems like they are too much busy always late response and no help.please send the technician and change the indoor unit/ repair whatever is suitable if you don’t have the indoor unit please give in writing the the product you manufacture for that product you are helpless to provide post sale support and you don’t have enough qualified & helpful technicians in this big enterprise.

    Regards,

    Avish Sharma
    Parents contact :
    Anjani Sharma : 09780988399 / 09780854330

    • Whirlpool October 28, 2016, 2:10 pm

      Dear avish,

      We’re sorry for the experience you had. This concern has been raised with our team. Please allow us some time to get back to you.

      Regards,
      Whirlpool Support

    • Whirlpool October 29, 2016, 12:46 pm

      Dear Avish,
      Our team got in touch with you and informed you about the indoor unit replacement which is currently not available in our stock. Moreover, we are coordinating with our concerned department for the same and will update you once we get any update.
      Regards,
      Whirlpool Support

  • Rajendra Kumar Thakur October 21, 2016, 8:29 am

    Mine registered mobile number in your company is 9431949695… i bought one 1.5 ton ac 3d cool from your retailer bhagwati tyres, deoghar, jharkhand, 814112…. and outdoor sounds so irritating that my neibhour gets disturbed.. and i have complained several times to your customer care and its not being resolved till date, and also dat is in warranty period .so now , i m going to consumer court to file a case against your company… thanking you..

    • Whirlpool October 21, 2016, 10:23 am

      Dear Rajendra Kumar Thakur,

      We’re sorry for the experience you had. This concern has been raised with our team. Please allow us some time to get back to you.

      Regards,
      Whirlpool Support

    • Whirlpool October 21, 2016, 12:59 pm

      Dear Rajendra Kumar Thakur,

      Our team got in touch with you and informed you that our service engineer will again visit at your place tomorrow to diagnose the issue as he was unable to find any fault today.

      Regards,
      Whirlpool Support

    • Whirlpool October 25, 2016, 1:01 pm

      Dear Rajendra Kumar Thakur,
      Our technician has visited at your place to connect with you on Saturday but were unable to since you were not present. And today also we have tried to co-ordinate with you but calls went unanswered.
      Regards,
      Whirlpool Support

  • Shekhar Sharma October 20, 2016, 6:26 am

    I have Professional Sport PUD 701. One of its shockers bracket broke. I made a complaint to customer Care Centre Chandigarh. The engineer came, looked into the fault, charged Rs. 510 vide receipt no. 2598, dated 12/10/2016. But on 19/10/2016 a call came to me that since this machine is now obsolete, hence we can not do any repair. When I asked them to refund my money back, they refused. Firstly, a customer spends 25000/ not for five six years, but for more. Secondly, when company says it is obsolete then either it should buy back as it does not have it parts or should say to the customer at the first instance that they can not repair these models because they are obsolete.
    Now my request is to return my amount as visiting fee. When you people can not repair \, then you do not have the right to charge visiting charges.
    Otherwise I am thinking of proceeding to consumer court.
    Regards.
    9501592440

    • Whirlpool October 20, 2016, 10:44 am

      Dear Shekhar Sharma,

      We’re sorry for the experience you had. This concern has been raised with our team. Please allow us some time to get back to you.

      Regards,
      Whirlpool Support

    • Whirlpool October 20, 2016, 12:30 pm

      Hi Shekhar Sharma,

      Our team got in touch with you and informed you that your appliance has been obsolete now and since you are demanding refund of technician visit so we will update you tomorrow regarding the same.

      Regards,
      Whirlpool Support

    • Whirlpool October 21, 2016, 11:39 am

      Hi Shekhar Sharma,

      Our team got in touch with you and requested you to share the documents with us for further process as we are unable to refund the visiting charges.

      Regards,
      Whirlpool Support

  • Tapabrata maitra October 18, 2016, 3:36 pm

    I had made a complain that my fridge cooling stopped on04/10/16 but light was on condition on that day technician attended told me that olt and relay was faulty rest all OK next day he came and told me the cost of parts rs 1000and replacethe same but when power supply put on a flash occurred and then he told that your compressor burnt out and demanding rs4500 to replace it and left away keeping fridge in dark condition(no light) after then I contacted customer care several times but no response in this situation I request you to take necessary action for which I will be grateful to you

    • Whirlpool October 19, 2016, 12:38 pm

      Dear Tapabrata maitra,

      We sincerely regret the inconvenience you have faced. Please share your complaint number and contact details at ORMSupport@whirlpool.com so that we can escalate this issue to our team.

      Regards,
      Whirlpool Support

    • Whirlpool October 29, 2016, 8:11 am

      Dear Tapabrata maitra,

      We wish to convey that this concern has been resolved. Please feel free to contact us again in case you face any issues.

      Regards,
      Whirlpool Support

  • Bhavin Talati October 12, 2016, 5:28 pm

    I had purchased washing machine in march-2015. It got problem in july-2015. Service center executive came and concluded its a gear box problem and machine will be replaced. Now it took me 1 month followup for getting a replacement, which was not my fault at all. Again in 1.10.2016 it got the same problem. Same story repeated and executive told this time he will repair it but when the part will be available as it is not available with service center. Generally we purchase something online it come within 6 days. They are still not answering me when i call back. Is whirlpool people are thinking all customer’s time is a wastage which they spent on following up with service center guy? On the time of replacement executive suggested to buy whirlpool bottom stand and cover which was expensive then other similar one in the market. Bu then also I purchased which was suggested. Now again I am facing trouble and wasting my time. Is this the service you provide to customers? On site I had complained when I got message of part is not available. But surprisingly no response yet as the previous case was done. My complain no is MB1016000158. Bhavin Talati. Complain is regarding washing machine model whirlpool white magic. Which kind of service you are providing by harassing customer in this way? My machine is having warranty up to march-2017. I am suffering in warranty period & afraid of what will happen after warranty period over? You guys will not even listen. I am feeling very shameful that whirlpool product gets problem in every 6 months and I choose whirlpool to satisfy my daily need. I think this is approach regarding reducing customers rather than increasing. Please resolve the query if possible or I will pay for what wrong decision I have taken in my past!

    Regards

    Bhavin Talati
    09967018870

    • Whirlpool Support October 14, 2016, 11:26 am

      Dear Bhavin Talati,

      We’re sorry for the experience you had. This concern has been raised with our team. Please allow us some time to get back to you.

      Regards,
      Whirlpool Support

    • Whirlpool October 15, 2016, 7:55 am

      Dear Bhavin Talati,

      We wish to convey that this concern has been resolved. Please feel free to contact us again in case you face any issues.

      Regards,
      Whirlpool Support

  • harersh detharia October 12, 2016, 12:13 pm

    Date: 12.10.2016

    The CEO of whirlpool of India Ltd.
    Sub: complain of Washing Machine W. WM A ROY 6512SD WINE CHROM. Rate of product Rs.17400/-
    Ref: Retail In voice of ADEN Electronics Rajkot –Gujarat No. AE14/2934 dt of purchased 25.12.214
    Sir,
    I had purchase the Machine W. WM A ROY 6512SD WINE CHROM. Rate of product Rs.17400 on date 25.12.2014 which is in guaranty period.
    The same problem occur second time in the guaranty period the complain is logged and my complain No. AH10160005379.And earlier this product given problem on June 2015 at that time your service engineer visit my residence and repaired at my house, the problem as like in barring which was replaced in my present, that was recorded in your company also.
    I who’d like to your knowledge that I have purchase my machine after working satisfactory of my brother Machine name Shri T.L. Detharia. At Rajkot Gujrat. Also after to seen my machine my elder brother name P.L. detharia M.No. 09228174101had also purchase same model within one year as my machine working in very good condition.
    Also I who’d like to your knowledge that I have purchase Sami automatic Washing machine before Nine year of your company which I had given to my relative which is till working satisfactory so to look after of my Sámi automatic with my two brothers (working ok.) it is very difficulty in my product in compare to my old machine and my brothers machine. You will be conforming of purchase of above all products by my family members.
    Sir I humble request that please do needful and necessary action regarding my complain & problem occur in my machine, because on date 11.10.2016 your service Engineer visited at my residence address and that was not satisfactory visit with me.
    Thanking you sir.
    Your faithfully
    (H.L. Detharia )
    Mo.No. 09724094826

    • Whirlpool Support October 14, 2016, 11:30 am

      Dear harersh detharia,

      We’re sorry for the experience you had. This concern has been raised with our team. Please allow us some time to get back to you.

      Regards,
      Whirlpool Support

    • Whirlpool October 15, 2016, 7:51 am

      Dear harersh detharia,

      Our team got in touch and informed you that your appliance has been repaired and delivered back to your place from workshop and we are awaiting for your recent update after using it.

      Regards,

      Whirlpool Support

    • Whirlpool October 18, 2016, 12:35 pm

      Hi harersh detharia,
      Our team got in touch with you and as per your request we have rescheduled the appointment for today after 6:30 in the evening.
      Regards,
      Whirlpool Support

    • Whirlpool October 20, 2016, 12:39 pm

      Hi harersh detharia,

      Our team got in touch with you and informed you regarding technician visit but you refused so we are awaiting your response on the same. Please feel free to contact us again in case you face any issues.

      Regards,
      Whirlpool Support

  • Amiruddin Shaikh October 8, 2016, 4:03 pm

    I had raised complain Complain SR Number DH0916007986. on 26th Sept. 2016. Service executive visited and found the problem in Water pressure switch. Containing Service center after 4 days they informed that a request for new part is been sent to company and it seems difficult to get new part from company. Service executive ask me to keep handy its purchase bill. Which I had purchased in Oct. 2010. So that he can give valuation on my machine and I can purchase New machine by paying remaining amount of valuation.

    On this complain Service center says that they are unable to get Water pressure switch from the company. Is the part really not available with the company? A company which is the top most in home appliance didn’t have this common part available? And till now I didn’t found any problem with the service of the company.

    This part is readily available online on Amazon “58mm Diameter 3 Pin Water Level Switch for Whirlpool Washing Machine”
    http://www.amazon.in/Diameter-Switch-Whirlpool-Washing-Machine/dp/B00NR69DI4?tag=googinhydr18418-21&tag=googinkenshoo-21&ascsubtag=334393a0-771d-4eb1-bca8-86bf066d49f5
    and also in local market. Service center is asking to replace the washing machine with new. Saying Company has confirm for replacement by taking old and selling new machine. I have maintain my machine in good condition till now. Only for this small common part which cost 1500+500 service charge I need to spend 10K++ amount.

    I want to hear from you that this part we don’t provide and you have to purchase new in replacement offer. Can you please confirm on this. Or is there a way to fix the issue of my washing machine.

    The pathetic thing is I tried to give the same complain on Whirlpool website under contact us. The site say Fields marked with “*” are Mandatory. When I select Complain under Request for it ask for Problem type which did have “*” marked and without selecting any value its not submitting my complain and there is no value showing under Problem Type label. It seems deliberately this issue is been kept so that no complain should be sent.

    • Whirlpool October 10, 2016, 12:41 pm

      Dear Amiruddin Shaikh,

      We’re sorry for the experience you had. This concern has been raised with our team. Please allow us some time to get back to you.

      Regards,
      Whirlpool Support

    • Whirlpool October 12, 2016, 11:03 am

      Dear Amiruddin Shaikh,

      Kindly share correct complaint number or contact details with us at ORMSupport@whirlpool.com in order to assist you in best possible manner.

      Regards,
      Whirlpool Support

      • Amiruddin Shaikh October 17, 2016, 3:01 am

        Dear,

        I had given correct complain number. Machine is on my wife name. I stay in Santosh Nagar, Edi Bazar Hyderabad. Also I had send the mail to above mention Email address. It will be good if I can get the call for the status of my complain on my Alternate number provided in the email.

        Thanks for your kind help.

        Amir.

        • Whirlpool November 1, 2016, 10:33 am

          Dear Amiruddin,
          We would like to request you to share the invoice copy with us for the further assistance.
          Regards,
          Whirlpool Support

  • Mr. J. M. Shetty October 8, 2016, 5:13 am

    I had purchased a whirlpool refrigerator in May, 2016, in Udupi, Karnataka.
    While cleaning the refrigerator after purchase for the first time, somewhere
    in July, I noticed that the chiller tray is having a crack, which I did not check while taking delivery, taking into account the reputation of your company as well as in anxiety of having a new refrigerator. Thereafter there was a series of email exchanged with your service center in Bangalore, but I could not succeed in getting replacement of the cracked part, my fault being non-checking of entire unit at the time of delivery, which generally nobody does when a product is of reliable and reputed company like whirlpool.

  • Renchen September 27, 2016, 2:24 am

    Sir,
    . I am instead became new distribution in Ladakh,J&K.
    Plz give me suggestions to document processor in your coy. Thk sir

  • Sanjay Kumar September 26, 2016, 8:25 am

    I am interested to take distributorship of whirlpool appliances in Bihar.Please contact me on 9431677013

    • Whirlpool September 27, 2016, 8:58 am

      Dear Sanjay,

      We’re sorry for the experience you had. This concern has been raised with our team. Please allow us some time to get back to you.

      Regards,
      Whirlpool Support

    • Whirlpool September 27, 2016, 11:43 am

      Dear Sanjay,

      We have notified our concerned team about this and will get in touch with you.

      Regards,
      Whirlpool Support

  • Gaurav chauhan September 20, 2016, 7:04 am

    Hi i am Gaurav chauhan my mobile no is 9990302388, I had purchased Semi washing machine Ace 7.0 dated on March 2016. but i felt bad when they using that product after one month it’s created problem regarding washing automatically stop and then running. I gave complaint mechanic two times came, but went back without repairing, unfortunately same problem has happened now I never expected such services.

    • Whirlpool September 23, 2016, 10:05 am

      Hi Gaurav,

      Our service engineer visited at your place and confirmed that appliance is working fine. Thus our service engineer asked you to contact him directly if you face any kind of appliance issue in future.

      Regards,
      Whirlpool Support

  • R Olaganathan September 13, 2016, 4:43 am

    I have washing which having problem I gave complaint Mechanic came but went back with out repairing I never expected such services

    • Whirlpool September 17, 2016, 8:31 am

      Dear R Olaganathan,

      We sincerely regret the inconvenience you have faced. Please share your complaint number and contact details at ORMSupport@whirlpool.com so that we can escalate this issue to our team.

      Regards,
      Whirlpool Support

    • Whirlpool September 26, 2016, 8:11 am

      Dear R Olaganathan,

      We wish to convey that this concern has been resolved. Please feel free to contact us again in case you face any issues.

      Regards,
      Whirlpool Support

  • Mrs Lipi Bhattacharyya September 11, 2016, 4:33 pm

    Dear Sir

    I have neither received a response to my appended email dated 15th August 2016 nor the refund claimed. You are hereby advised to look into the matter and arrange for refund of the amount of Rs.37000.00 (Rupees thirty seven thousand) by 19th September 2016 as otherwise I will be compelled to take appropriate action as I will deem fit

    15th August 2016

    Mr Vipul Sabharwal
    Vice President – Marketing and Sales
    Whirlpool of India Limited
    Plot No.A-4, M.I.D.C. Ranjangaon, Taluka Shirur
    Dist. Pune
    Maharashtra 419204

    Dear Sir

    This is to address you as under :

    – that on 20th October 2014 I purchased a Double Door ” WHIRLPOOL NEO IC375 ROY-4S/360 LTR – GERMAN STEEL “ Refrigerator from Great Eastern Appliances Pvt. Ltd., 20 Old Court House Street, Kolkata 700 001 Branch at a cost of Rs.37000.00 (Rupees thirty seven thousand only)

    – that upon opening up the container , the following damages were observed

    1. There was a dent on the left side of the refrigerator just below the connecting part of the lower and the upper door
    2. The second rack from the top marked “Easy Rack 2” has been found to be broken
    3. In the deep freezer, the storage area marked “MAX ICE STORE” and “ICE CREAM Zone” found to be attached with a cello tape and as such “MAX ICE STORE” was in a hanging position.

    – That upon taking up the Issue with your office, you had replaced the defective Refrigerator on 05.11.2014 vide your issue doc no.4922631381 dated 05.11.2014 (ARA Doc. No.4100034762 dated 31.10.2014)

    – That the abovementioned replaced refrigerator started giving trouble due to some manufacturing defects as I was told by your representative and you had to replace the refrigerator on 06.10.2015 vide your issue doc no.4925113437 dated 06.10.2015 (ARA Doc. No.4100040867 dated 28.09.2015)

    – That the above mentioned replaced refrigerator again started giving trouble as there has been water leakage from Deep Freezer Door and there has been sweating of the Freezer as well. Your representative inspected the refrigerator vide his Call Memo dated 11.07.16 and remarked thereon “WATER LEAKAGE FROM F.C DOOR” and suggested replacement.

    I have had enough bad experience about your Product since you have failed to deliver a refrigerator free from defects despite your repeated replacements as mentioned above and each of your items so replaced had borne manufacturing defects.

    Your Kolkata Office’s suggestions of replacement of the defective refrigerator vide their letter dated 27.07.2016 is not acceptable and you are advised to refund the amount of Rs.37000.00 (Rupees thirty seven thousand) representing the cost of the refrigerator within 21 (twenty one ) days from the date of this letter failing which I will have to take up the Issue with appropriate authorities.
    Thanks

    Copy to :
    Whirlpool of India Limited
    Kolkata Branch
    8 Camac Street
    11th floor, Room No.1A
    Kolkata 700 017

    • Whirlpool September 17, 2016, 8:35 am

      Dear Mrs Lipi Bhattacharyya,

      We sincerely regret the inconvenience you have faced. Please share your complaint number and contact details at ORMSupport@whirlpool.com so that we can escalate this issue to our team.

      Regards,
      Whirlpool Support

    • Whirlpool September 26, 2016, 8:12 am

      Dear Mrs Lipi Bhattacharyya,

      We wish to convey that this concern has been resolved. Please feel free to contact us again in case you face any issues.

      Regards,
      Whirlpool Support

  • Ankur September 10, 2016, 5:06 am

    I have a Whirlpool double door refrigerator yesterday I made a complaint for no cooling and I was promised by customer care executive to resolve the issue within 24 hrs. Then an engineer visited and checked the refrigerator and found gas leakage and promised that another team would visit and charge the gas in the evening but still after 24 hrs have passed no one arrived to charge the gas when I talked again at customer care the executive replied me that he would give me the no of service center sir if customer has to call the service center then what is the need of customer care services plz do the needful to close the complaint earliest as I have to go on tour today

    • Whirlpool Support September 24, 2016, 6:54 am

      Dear Ankur,

      We sincerely regret the inconvenience you have faced. Please share your complaint number and contact details at ORMSupport@whirlpool.com so that we can escalate this issue to our team.

      Regards,
      Whirlpool Support

    • Whirlpool October 1, 2016, 7:50 am

      Dear Ankur,

      We wish to convey that this concern has been resolved. Please feel free to contact us again in case you face any issues.

      Regards,
      Whirlpool Support

  • Whirlpool September 7, 2016, 5:26 am

    Dear Anil pinto,

    We hope our team got in touch with you and shared the requisite information.

    Regards,

    Whirlpool support

  • Dr. Anil K Dwivedi September 3, 2016, 2:39 am

    There are 2 service providers in Varanasi. One under Mr. Pawan and other under Mr. Haider. It is mischief of your Complaint Manager that they forward my complains to both of them alternately, so that the consumer is forced to pay the service charges, even if the problem appears within the same month. According to Mr. Haider we are independent frenchise and beyond the control of Whirlpool; Whirlpool is obliged to us, we are not.

    Mr. Haider, is a rude and careless person of your company. Actually, he is a Damager, instead of Manager for your company. After keeping my machine for 5 days in his workshop, he delivered machine with error, so that the customer may be irritated by the service of Whirl pool. Even after so many complains, nobody turned up. I have been forced to waste more than 200 Rs. just on phone to request for the service.

    Please consider the matter with top priority, or ask me to contact senior officials.

    Regards,

    • Whirlpool Support September 24, 2016, 7:05 am

      Dear Dr. Anil K Dwivedi ,

      We sincerely regret the inconvenience you have faced. Please share your complaint number and contact details at ORMSupport@whirlpool.com so that we can escalate this issue to our team.

      Regards,
      Whirlpool Support

    • Whirlpool October 1, 2016, 7:49 am

      Dear Anil,

      We wish to convey that this concern has been resolved. Please feel free to contact us again in case you face any issues.

      Regards,
      Whirlpool Support

  • Anil pinto September 1, 2016, 6:10 pm

    Hi,
    This is the communication with Whirlpool india about refrigerator problem and how they cheated.
    service request number is BG0616018294.?
    Sir/madam
    I have purchased whirlpool refrigerator frost free 410 DD PRO 425 ELT 3S ON 11 Nov 2015, for the last few months I am observing water droplets (like swetting) bottom of the deep freezer door. Which is looks like manufacturering defect. Please look into the matter and resolve the problem at the earliest.
    With reference to above matter I would like to inform you that on 2/7/2016 your service person visited and checked the refrigerator. As per him its common in whirlpool refrigerator of bigger size. So I don’t want to keep two smaller refrigerator for fulfillment of my requirements. This is not first time I am having whirlpool. Within 8 months this is the condition what about durability and about your service. Requesting you resolve the problem at the earliest.
    Hoping for quick and positive response. your same technician visited on 7/7/2016 for inspection of the refrigerator taken photos of the refrigerator. Till now no information about the same. Waiting for course of action from end. Awaiting for the response from your end at the earliest to resolve the problem.
    Whirlpool reply:
    This is to inform you that we have forwarded your appliance concern to our concerned department for further suggestion.

    We will update you the status as soon as possible.

    We sincerely regret the inconvenience caused to you and assuring you best of our services and attention at all times.

    If you have any concern/query, please feel free to write back to us.
    As per our telephonic discussion, we would like to inform you that we will dispatch the new appliance from our Warehouse on Saturday i.e. 16th July 2016. Once the new appliance will reach at your place, you need to handover the defective appliance to our transport person at the same time.
    I am very sad to inform you that today I received new refrigerator which brought by a tempo driver alone after shifting to my house at first floor found it is 215 liters. I never thought that you will never cheat like this. From the day my conversation with you I never experienced a single matter was not right like dispatch date replacement etc. Moreover today I became coolie for shifting the refrigerator. Really memorable experience. Today when I spoke with BENGALURU office she is not ready to listen or accept the mistake from your end. This experience made me loose all the trust on whirlpool. Any how my kind request you to send me a receipt for old refrigerator which is in good condition {physically} to avoid any obligation or blame on me for damage in transportation. Kindly do the needful
    MY Reply:
    With great difficulties my defective refrigerator replaced on 27-07-2016, but as I requested,no acknowledgement letter brought from your side while taking old machine.Next old machine with 3 star rating replaced with two star rating machine with different model number.When I checked in website 410 liters refrigerator comes with three glass shelves, (even old refrigerator with 3 shelves) replacement refrigerator provided with 2 glass shelves.All the products of 2 star ,3 star & 5 star rating appliances sold in the market with the difference of atleast 3000 to 5000 rupees.So I paid for 3 star rating refrigerator & replaced refrigerator with 2 star rating which is not acceptable to me.
    Regarding the above matter when discussed on 27-07-2016 with Delhi,Bengaluru & Mangalore over phone by conference call Ms Kamlesh from Bengaluru agreed to refund the amount , also agreed to give third shelf from Mangalore service centre.On 28-07-2016 she informed me about paying only Rs. 39500 which I rejected as cost of the refrigerator was Rs.48950,with my old refrigerator exchange I paid Rs. 40500 (Refer copy of bill sent in the first mail). Moreover discount/exchange bonus was given to me should be refunded.
    With this it shows your poor service to the customer. Till date I never asked for replacement, its your decission & failure to attend the faulty refrigerator.So if you would like to resolve this issue amicably please come up with some solution at the earliest (if possible by mail only).
    THIS IS TO INFORM YOU THAT THE REPLACED REFRIGERATOR SO CALLED GOOD MACHINE IS HAVING SAME PROBLEM (SWETTING BOTTOM SIDE OF FREEZER DOOR) WHICH WAS THERE IN THE OLD REFRIGERATOR. SO KINDLY ARRANGE FOR RECTIFYING THE SAME AT THE EARLIEST.

    • Whirlpool September 6, 2016, 10:15 am

      Dear Anil pinto,
      We’re sorry for the experience you had. This concern has been raised with our team. Please allow us some time to get back to you.
      Regards,
      Whirlpool Support

  • praveen mule August 30, 2016, 5:43 am

    I am praveen mule from dharwad karnataka working as a service engineer in whirlpool from 8years ..i am not happy with this company there is no value for the service engineer no one is supporting to us…..contact number 9916438044

    • Whirlpool September 9, 2016, 7:36 am

      Dear Praveen,

      We’re sorry for the experience you had. This concern has been raised with our team. Please allow us some time to get back to you.

      Regards,

      Whirlpool Support

  • Kulwinder August 28, 2016, 5:14 pm

    I purchased ac window this year but the same was defected despite repeated request complaints the company not bothered. Now I am tired do request and will file case in consumer court against this cheater company

    • Whirlpool September 9, 2016, 7:33 am

      Dear Kulwinder,

      We sincerely regret the inconvenience you have faced. Please share your complaint number and contact details at ORMSupport@whirlpool.com so that we can escalate this issue to our team.

      Regards,

      Whirlpool Support

    • Whirlpool September 16, 2016, 7:42 am

      Dear Kulwinder,

      We wish to convey that this concern has been resolved. Please feel free to contact us again in case you face any issues.

      Regards,
      Whirlpool Support

  • Srinivasan August 23, 2016, 5:44 am

    Complaint No CN0816015941
    Hi,
    With regards to above call number. As of now 3technicians have visited my house. 1st Technician replied 1200/- will be the charge and collected Rs.350/- in advance(Service charge). Next 2nd one called and informed that your refrigerator is under warranty and please arrange the bill for replacement. As the refrigerator was gifted to me I dont have any bills. Now 3rd Technician is claiming 2700/- for repairing. I have never experienced this kind of service from Whirlpool. Earlier I have been using a Washing machine. I use to refer all my friends about ur best service. But now this time your service is really parhetic.
    Hope refrigerators are having 5years compressor warranty and Im sure it has not crossed 5years.
    Please help to replace the compressor under warranty terms.
    Thanks & Regards,

    • Whirlpool September 9, 2016, 7:30 am

      Dear Srinivasan,

      We’re sorry for the experience you had. This concern has been raised with our team. Please allow us some time to get back to you.

      Regards,

      Whirlpool Support

    • Whirlpool September 9, 2016, 8:19 am

      Dear Srinivasan,

      We would like to inform you that the service request number has been generated.The technician’s visit has been lined up for today.

      Regards,

      Whirlpool support

    • Whirlpool September 19, 2016, 10:57 am

      Hi Srinivasan,

      Our team got in touch with you and confirmed that the product is working fine .

      Regards,
      Whirlpool Support

  • mohit singla August 2, 2016, 12:40 pm

    PURCHASE OF WHIRLPOOL REFRIGERATOR IS THE BIGGEST MISTAKE I DONE IN MY ENTIRE LIFE.
    tHEY JUST FU**ING THEIR CUSTOMERS.

    SO KINDLY BEWARE FROM THEM.

  • CHETAN PANCHAL August 1, 2016, 6:12 pm

    Dear Mr. Uppal,
    Hope my mail finds you in good health.
    I am an old consumer for your company using all my appliance fro Whirlpool ( Refrigerator, Washing machine , Microwave Oven..).
    I did so because of my faith in your company and brand / quality.
    But unfortunately my experience with your company is not good.
    Please refer to the trailing mail , wherein I purchased a washing machine and Microwave oven from your company outlet in Gujarat on 03/12/2012( just 3 years back)

    The Model Number of the Microwave oven ,is MW-25BC, Sr. No: CNG123400585.
    Now within years only the oven has got trouble ( with my very low utilization of this machine), the Key pad of the machine has stopped responding.

    Now since i have moved to Bhopal (MP) , i approached your help line, who after so many efforts responded to me and gave me the address of local service station , I called the persons who asked me to walk in with the machine.

    So I have given the Oven to your local “magic care”(!!!) service station in Bhopal.
    The service station person has said that the machine has got obsoleted by the company , and hence the part is not available .HENCE THE MACHINE IS NOT REPAIRABLE ( IN JUST 3 YEARS?!!!).

    Now when i escalated to your senior persons in MP, they came with the response “WHEREIN I HAVE TO PAY 6 TIMES THE MONEY THAT WOULD COST ME FOR REPAIRING” Just because your company do not have stock of this spare, there is a very high( some person said 6 month long..??!!!!) lead time for getting this part from factory, I have to purchase a new machine ( from same Whirlpool…?!!!) because of your policy which i ( customer ) will should obey to…..

    Now please help me understand why should i end up paying 6 times more money for the fault that is not mine ?

    Therefore sir, i humbly request you to kindly interfere in to the matter and get me the machine repaired ASAP, without paying any undue amount before my faith in your brand shakes up further and have to escalate further.

    Hoping your earliest response on this one.

  • SRINARAYAN PANDIT July 9, 2016, 11:03 am

    RESPECTED SIR,
    I SRINARAYAN PANDIT VILL- PARSAUNI BAIJ POST- KAMRAULI P.S. PIPRAHI DIST. SHEOHAR PINCODE 843329
    BIHAR. PURCHASE ONE REFRIGRATOR FROM RADIO HOSPITAL MAIN ROAD SITAMARHI. BIHAR ON 3.06.2015 BUT FROM 06.06.2016 NOT WORKING PROPERLY IN THIS PERIOD I COMPLAIN TO COSTOMER CARE ON 23.06.2016 BUT NOT RESPONSE. AND DAILY CONTACT CUSTOMER TOLL FREE NO. 18002081800 THE SPEAKING FORWARD YOUR REQUEST. IMMIDIATELY TAKEN ACTION. DATE 29.06.2016 MACHANIC MD. SHAMSER ALAM VISITING MY HOME BUT NOT REPAIR MY REFRIGRATOR. ON BEHALF 500 RUPESS VISITNG CHARGES TAKEN.
    SO I REQUEST TO YOU THAT PLS. FORWARD THIS MESSAGE TO MANAGING DIRECTOR WHIRPOLL INDIA PRIVATED LIMITED. THANKS.

  • Mohan Nair December 4, 2015, 10:06 am

    Dear Sir,
    We, ELCOM INTERNATIONAL PVT. LTD. are a 30 years old organization and are into the manufacturing and marketing of electromechanical products. We have a state of the art ISO9000 certified manufacturing facilities in Kolhapur which is strategically located in the Mumbai Bangalore national highway corridor. Most of our products are UL, VDE, CE approved and our process is approved for UL/cUL ZPFW2 for Wiring Harness.
    Products are also approved by various Certifying agencies for Defence, Space, Telecom industries. Many products are developed and standardized for Original Equipment Manufacturers. Also the manufacturing facility is recognized and approved by DGQA (Electronics), Ministry of Defence, Govt. of India.
    We are catering too many of the national and multinational OEM Customers like IFB,(RMI / EMI filter) Schneider, Videocon, Symphony, Emerson,Onida, Panasonic, Honda, Servertech Inc., Luminous, Exide, Sukam , Amarraja etc for the last many years. We believe in delivering quality to evoke trust of our customers.
    We have our own in-house design and engineering team, Tool room, Regulatory Compliance lab, Injection molding shop, press shop and can develop customized products and solutions for your esteemed organization.
    For more information you can visit our website: http://www.elcom-in.com
    We are looking forward to serve your esteemed organization as a value added supplier. I hope you forward this mail your purchase / R&D authority.
    Warm Regards,
    Regards,
    Mohan Nair
    Asst. Manager – Sales & Marketing
    Elcom International Pvt. Ltd.
    http://www.elcom-in.com
    M: +91-9321610777 | O: +91-22-66114444 | E:ms.nair@elcom-in.com|Skype:nairoo12
    HQ:20, Prabhadevi Industrial Estate, 408, Veer Savarkar Marg, Prabhadevi, Mumbai,MH – 400025, India
    Factory: Elcom House, 413/1/1A, M.B.Lohia Marge, Gandhinagar, Kolhapur, MH – 416119,

  • chinmay November 24, 2015, 5:24 am

    hi
    i am using whirlpool refrigerator from last 3 yrs , now i think this was biggest mistake i done due last 4 month my refrigerator creating compressor prob but still i am completing .

    i think WHIRLPOOL DON’T trained HAVE STAFF FOR SERVICE

    CONTINUOUSLY i am specking to Mr Kadam 9423866265 owner of raj service 8421468384 satara , service Engineer Mr Rakesh 9130571331 And Suresh 8657763429 And Most importantly i am specking with Company Person Mr Pande 9225600868 who is handling customer technical issues for satara Karad in maharashtra but these all persons are not responding.

    as well i am doing complaint & these all peoples are closing my complaint without rectify it

    even i done my 5th complaint ( no: PN 1015005612) on 20-10-2015 and i am waiting for reply & to day i call for pending i got reply from Prachi Call center person at 09:30 hrs that complaint of 20th och is already closed
    but thats not close from my end

    i an continuous in touch with his people but i believe they are not proper persons appointed by whirlpool unbearable staff , even i do have all recordings of conversation with this people

    so conclude WHIRLPOOL IS GIVING PATHETIC SERVICE TO CUSTOMER

    even my case already discus with Reshma Kadam Mumbai coordinator (022- 67774513) By whirlpool as well Sarika Pune (020 66403781)coordinator By whirlpool

    sins morning i am trying both no of coordinator but its not working

    Any one of whirlpool person having dignity as well loyalty about their job and company they can reach me

    I dont think but still i hope

    Thanks for worst and pathetic service BY WHIRLPOOL

    Chinmay Doiphode
    For Prakash Industries
    Satara Maharashtra Satara
    Contact : 9158998584 / 9765692555

  • Ankur Chaudhari October 7, 2015, 3:36 pm

    dear sir….
    dear sir….
    i am one of the customer of whirlpool washing machine.I am living in modasa (dist -Arvalli…state-Gujrat)

    My washing machine is 2year old but at start i face many problem.first my mcb of machine are damaged.then motor are burn and also another motor are burn in 2 days.i am complaints many time in your company and to your dealer. But my problem are not solve.

    your dealer and your person who come at my home to solve problem is not to solve it correctly .they are talk with me and my family very badly.they given us different- different solution which are not working.plz change your those person who coming at my home is name is Jigar.and your dealer name is Rakesh.

    plz u take some strictly action against them…i complaints on your toll free number but same problem..dealer and repairing person are really bad behaviour with me and my family.

    if u also not take any action then i am contact to police station also give all detail about your bad behaviour of your company with your customer to news channels and newspapers .

    I buying machine and Problem are coming in my machine start in one week . i request to dealer plz replace this machine but he using bad word and too rudely behave with me.

    But before i take any action your other customer suggest me to E-mail u and inform u about my problem.if u also failure to help me then i am taking strictly action.

    plz contact me 9727661853. This is my number and try to understand my problem.and plz help me sir.

    your costumer,

  • Rinky September 22, 2015, 6:51 am

    Sir mujhe Haryana ka office addres provide krwa dijiye

  • Prabhas Mukherjee July 13, 2015, 5:15 am

    From, Dated:13.07.2015

    P,K,Mukherhee,
    5 No. Ichlabad,Nabarun nagar,
    P.O. Sripally,
    BURDWAN-713103(W.B.)

    To,
    The Marketing Manager,
    Whirlpool of India Limited,
    Plot No.40,Sector-44,
    Gurgaon-122002.
    e-mail:-www.whirlpoolindia.com

    Dear Sir,

    Sub:- Assorted and defective Delivery of Icemagic Fusion Refrigerator.

    Ref:- 230IMAGIC ROY 5S MIDNIGHT BLOOM, INC142433667,

    Invoice No. JE/N/03436/14-15 dtd. 20-Aug-2014
    by m/s Exult Agency Private Limited,Burdwan an Unit of Joy Electronics,
    Burdwan.e-mail: joyelectronics@gmail.com

    Thro’ Gobind Refrigeration-the authorised Whirlpool Service Centre, Burdwan.

    With above cited referance,I wish to inform you that when I visited U.S.A it was my privilage to use Whirlpool Refregerator.It was so nice and user-friendly that it tempted
    me to possess the prestigious WHILPOOL refrigerator. Now the product obsession made me prey to your unscrupulous dealer and service centre at Burdwan.

    The above fridge was delivered to me vide above reference at night without service engineer for commissioning. Next day at evening a boy named KUNAL came for collecting the
    Service Centre copy and given non-technical comments without proper checks and installation. The problem of the fridge developed from the next day itself.Till today few complaint were given to your Kolkata office and about 14 complaints were intimated to your service centre regarding faults developed by my newly purchased fridge. The faults of the fridge occured are a) front door not closing,b)front door gasket gap, c) water dipping from chiller to bottom of vegetable basket after defosting everyday, d) much ice formation in chiller even at setting of 1-2 in summer everyday and is difficult to open chiller-door, e) flap-door of medicine pocket is loose.Some of these were attended and some are still persisting.Recently again door-gasket got loose by itself and air was ingressing. Again this has been attended but visibly the gasket is having sag at the centre.

    This is the fate of my Whirlpool Refrigerator which is in warranty and your Service Centre
    is trying hard to overrun the one-year warranty.This is against the bussiness concept you follow in Delhi, Mumbai,Bengalore and other customer-caring city.
    To your good office I wish to mention that from the day two when the problem started developing and after attended by your staff at different phases, I told your Service Centre many times to REPLACE it with good New one.But your service centre did not heed to it and put your company name in bad position by manipulations.

    At last,Iam compelled to write to you how the good name of your company is getting destroyed and I, with no fault, am a subject of possessing defective refrigerator.

    Thanking you,

    yours sincerely,

    (P.k.Mukherjee)