WeChat Customer Care Phone Number, Office Address, Email ID, Website

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WeChat Customer Care Phone Number, Office Address, Email ID, Website

In this article we are providing you the contact information of WeChat India Pvt. Ltd. It includes Gurgaon based office address, phone number, customer care numbers, email IDs, toll free helpline numbers etc. WeChat is one of the most leading instant messaging app. It is quite much popular in China as well as in India too. This software allows you to enjoy mobile text and voice messaging service. After installing the app, a user can join it registering through email ID and phone number or Facebook to alternatively. Tencent Holdings is the developer company of this app. Ashish Jain and Shridha Jain are the Directors of WeChat India Pv. Ltd. U72900HR2013PTC050145 is the CIN of WeChat.

WeChat Customer Care Details

WeChat customer care contact details can be used for complaints, suggestion, feedback, reviews etc. related to the services offered by them.

WeChat Customer Care Email ID - support@wechat.com

As, their isn't any specific customer care number or helpline number is provided to serve the clients. We suggest you to connect with the support team by following above mentioned email Id. All your customer service related inquiries will be entertained through this channel.

WeChat India Office Contact Details

WeChat India Registered Office Address : 4th Floor, Pearl Tower, Plot No. 51 Echelon Institute, Gurgaon - 122001, Haryana, India WeChat India Office Phone Number : n /a WeChat India Email ID's :
Email ID Queries
feedback@wechat.com Send suggestions related to WeChat
press@wechat.com Send Press related inquiries
BD@wechat.com For corporate partners
If you feel like contacting India based corporate office of the company will solve your problems. The these are the details which may help you out. WeChat Logo

WeChat Social Profiles

Facebook Fan Page : facebook.com/wechatapp Twitter Handle : twitter.com/#!/wechatapp Google Plus : plus.google.com/104362338870206071953 Instagram : instagram.com/wechatapp You can also follow the social profile of WeChat, which can help you out in getting latest updates and information related to the services provided by the company.

Important Links

Official Blogblog.wechat.com Read latest posts shared by the official blog of WeChat related to various issues. Download WeChat : www.wechat.com/en/download.html Download WeChat software for Windows, Android, iOs, Symbiam, Blackberry, Mac and Web client by following this page. Feedbackwww.wechat.com/en/feedback.html Share your feedback with the company. How are you feeling while using WeChat. You just need to fill a form to convey your message.

55 Comments

  • prabhu v

    2015-01-11 06:20:39

    Hi iam prabhu my wechat shake feature is not working... Please let me know the reason for the shake up date...

  • gaurav

    2015-01-16 18:30:56

    i want to know can we do video call on we chat internationally

  • jalal

    2015-01-24 07:18:42

    * Hi iam jalal my wechat shake feature is not working… Please let me know the reason for the shake up date…reply

  • Sankshipt

    2015-02-11 14:27:40

    Sir I am using we chat on 9958045867. My problem is when I send msg then it failed and show Chat is restricted as the other user has not accepted your friend request but I received msg from this user

  • gaurav

    2015-02-16 17:59:33

    this is the best messaging application

  • vikas baisoya.

    2015-02-17 14:13:17

    m y shake proplem faq people aarehai hai pleade requestiing my problem

  • Vivek Wadhwa

    2015-03-01 17:02:13

    I have use Samsung Galaxy S3 Mini. Last 2 months, i was try downloading We Chat to Play Store but don't be download. Please help me. Show Error Uncoding error "-24".

  • ranjeet

    2015-03-22 09:06:30

    how to do i can broadcasting with my friends plz explain it thank u

  • dhaven shah

    2015-04-01 19:02:10

    Can i get wechat india official account?

  • goutam

    2015-04-04 12:54:49

    share,video call

  • JITENDRA TIWARI

    2016-03-02 17:42:32

    It's totally bulsheet application and looted my 300 money. No customer service no No option to get paytm cash

  • rohit

    2016-03-26 06:31:31

    Wechat wereward March 16 is totally a big fraud. Initially they stated that we will get free Recharge, free paytm cash or discounts on many websites. But now when I have completed the activities and its time to redeem my Recharge, then there is no option for mobile recharge or free paytm cash. Instead I will get 25 cashback for wallet recharge for 60 wechat rewards.

  • Guanghui Liu

    2016-08-04 03:22:27

    Wechat??????????????????????????????????????????????????????????????????“?????”???????????

  • Jane

    2016-08-31 22:56:43

    Why my moment was deleted automatically between july 10to August 28

  • angel

    2016-09-25 14:37:22

    How to self unblock account? I've tried account verification but after I've received the verification code there was no place to put it.

  • Rohit sain

    2016-11-19 16:02:21

    No

  • akber

    2016-11-22 06:22:22

    I cannot open my wechat

  • xixi

    2016-11-29 20:16:08

    i have problem with my wallet on wechat. i forgot my password for the wallet

  • Aneesh Khan

    2016-12-01 12:37:49

    I am trying to many time to delete my we chat account but due to some issue it's not going to delete pls suggest me how can I delete my account.. It's show when I delete account "We Chat Pay Not Cancelled " Pls take it on this peroirty & do the needful. Thanks & Regards Aneesh khan

  • Shikha

    2016-12-05 14:15:33

    mere ko apna wechat account fer se use krna h but me ek baar delete kr cguki hu tih ab dubara us no. se sign up nhi ho rhaa

  • Anu

    2016-12-29 19:08:43

    My 1 phone was damage n i forgot my id n passwaord now how can i login with my new devise i want my previous wechat id n contacts..

  • Robert Harris

    2017-01-03 06:15:44

    On Monday morning, January 2, 2017, my old phone was lost. When I got a replacement today (Tuesday, January 3), I tried to log into my WeChat account again on the new device. On the old phone, WeChat was set to remember me rather than having me log in every time, so I had to log in for the first time in months. I used the password I have always used. I could not log in. I know for an absolute fact that this was the right password because I use it for several other apps. And yet, your app still would not let me sign in. I went to the "forgot password" option and tried to have a new password sent to my linked email address. The email was never sent. Thinking that maybe it would be easier to send to a Chinese email service (since gmail is blocked in China without a VPN), so I tried to have a new password sent to my QQ account. It never came. I tried your "request password retrieval via SMS" option and got an error code (-24) multiple times. I have tried every single one of your password retrieval options and not a single one of them has worked, except one. When I tried the "log in via SMS" option, I got a verification code, but when I typed in that verification code, WeChat directed me to set up a new account. I have no intention of setting up a new account! I have dozens upon dozens of business contacts in my old account and I want THOSE back, but as I have said, absolutely NONE of your "password retrieval" options are working at all.

  • Rahul oberoi

    2017-01-04 01:31:53

    muje 8500790898 ka last seen dekhna hai vo muje show nhi ho rha

  • Rahul oberoi

    2017-01-04 01:34:20

    how to see lastseen on wechat

  • Shilpi

    2017-01-07 11:09:27

    Sir/mam Maine wechat id ka account purane no se bnai hui hai...maine bhut baar delet kiya hai..pr bad mai jb bhi login krti hu to ho jata tha...pr ab loging ni ho rha ..

  • raju

    2017-01-22 03:30:29

    Hi daar Sir jab mai wechat me shake karta hun to shake nhi hota or not result found. Try latter ..btata hi.. pls help me nd reply me

  • Anil Kumar

    2017-01-30 16:42:59

    Myself Anil Kumar created my wechat id either on 9897360808 or 7905528650 forgot my password on the same gmail id. I lost my mobile in which both number were working, but now i am using this mobile number 9717407800 and want to access my wechat ID at this number. Please help me to restart my wechat account again on this 9717407800 number.

  • Pal dharamraj

    2017-02-02 22:06:32

    Sake problem

  • Pal dharamraj

    2017-02-02 22:07:51

    Hi daar Sir jab mai wechat me shake karta hun to shake nhi hota or not result found. Try latter ..btata hi.. pls help me nd reply me

  • Pal dharamraj

    2017-02-02 22:08:50

    Hi dear Sir jab mai wechat me shake karta hun to shake nhi hota or not result found. Try latter ..btata hi.. pls help me nd reply me

  • Mukesh

    2017-02-04 04:44:41

    Hello I know my wechat I'd and I know also my password but when I going to login all the time say error Help me soon My number is 9630155776 My wechat I'd is mukeshr67

  • amarnathkumar

    2017-02-04 12:20:09

    Sir g my lenovo mobile have some problems of hanging so I had goto lenovo service center, my old soft were has-been change by service center, and my all data has-been lose, so after my mobile repair then I again had been download wechat , but I use old wechat I'd be password, but not open, then again I add old I'd be password then open but not found any old contact person of China ,so plz help me fast ,why I have come problem create this type, so I request u plz fast solve my problem regards amarnath

  • chetan

    2017-02-12 09:46:22

    bhai ye problm thik hui ya nai

  • Kubendhra

    2017-02-23 14:23:21

    Hi , Id=Tamil212121 i want to recover this account please help me on this.

  • Shafiq Khan

    2017-03-08 17:43:57

    Dear mera bhi same problem , aap ka problem solve huya hai kya ?

  • Shafiq Khan

    2017-03-08 17:48:17

    agar aap ka problem solve huya toh bata do na, kaise solve huaya hai , please

  • Deepti

    2017-03-10 13:22:49

    I am unable to sign in from both my numbers. For the number 9654099983 error says mobile number already registered in last three month can't register repeatedly. For second number 8368502199 it says invalid number. Kindly help urgently

  • SHANKAR

    2017-03-14 11:17:24

    I am Also facing the same.. My Suggestion create a new Id with new Phone number once done the activity go to---> Account security-->Change your phone number (Give your New Number )

  • Vikas

    2017-04-03 09:56:53

    Iam vikas baisoya my wechat shake problem no working plz. My contect no 9891104369

  • lalit

    2017-04-12 09:09:59

    I have we money in my wallet so how can I withdraw money in my india currency

  • kumarravidixit

    2017-04-19 04:06:46

    hey my id is kumarravidixit and my no. is 09716091191 my wechat shake is not working, no one is searching in shake,, so many time i send you a complaint, please solve my problem fast,, its a hardly requst.

  • Marivic Meria

    2017-04-19 12:25:41

    Hi how can I get the money sent through WeChat from China? Please give me detailed instructions. I am living here in Baguio City, Philippines. Thank you very much.

  • Manish

    2017-04-20 08:24:51

    My shake function is not responding . After every shake a message that no result found .Try later . Is showing since last 7 days . Please solve the problem. Thanks

  • sohail

    2017-05-21 06:29:36

    Sir my shake Function is not responding After shake there is a result is no result found try again later so plz I request u too solve my problem sir plz

  • Jatin Rafukia

    2017-06-01 05:58:08

    Hii. I can't join any group because barcode scan not working please solve this problem Immeadiatly. My all works do in this group Thank you....

  • shilpi

    2017-06-05 07:51:52

    Not able to install wechat In my Lumia1320

  • jubhj

    2017-06-22 08:28:24

    I am studying in America. It is a trouble for us to top up WeChat or a alipay. My friend recommend a website ?http://www.vpayfast.com/?-affi-75087 for me.I think it's ok .This website support WeChat and Alipay top up .It's convenient and safe .So I recommend for you.

  • ftyhdfh

    2017-06-26 03:02:30

    It is a trouble for us to top up WeChat or a alipay. My friend recommend a website ?Vpayfast for me.I think it's ok .This website support WeChat and Alipay top up .It's convenient.

  • rthrtyhrt

    2017-06-27 08:20:37

    I am studying in America. It is a trouble for us to top up WeChat or a alipay. My friend recommend a website ?Vpayfast for me.I think it's ok .This website support WeChat and Alipay top up .It's convenient and safe .So I recommend for you.

  • gdfvgds

    2017-06-29 02:22:35

    ??????????????????????? ?????????????kavip???????????????ok?????PayPal?????????????????? ?????????????? ????????????????????????????vpayfast ?????????????????????? ?????????????

  • tdhytdhgf

    2017-07-04 02:06:56

    It is a trouble for us to top up WeChat or a alipay. My friend recommend a website ?Vpayfast for me.I think it's ok .This website support WeChat and Alipay top up .It's convenient

  • Prabhu kumar

    2017-09-29 10:40:16

    It's trouble to I make voice and video calls..it's some time aromatic cuts..kindly cure those All..that's all

  • Prabhu kumar

    2017-09-29 10:41:28

    It's trouble to make voice and video calls..

  • samir

    2017-11-10 23:53:23

    Hi I have a Nokia Lumia 1020 windows 8.1 phone ? the app is not in a store earlier it was there what is the reason.wechat is an excellent Application I need please help me out...samir 8121700905

  • samir

    2017-11-10 23:56:41

    Wechat is not available in Nokia Lumia 8.1 Version phone ? please provide it is an really Excellent im really Missing wechat Application...Samir 8121700905

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