WeChat Customer Care Phone Number, Office Address, Email ID, Website

In this article we are providing you the contact information of WeChat India Pvt. Ltd. It includes Gurgaon based office address, phone number, customer care numbers, email IDs, toll free helpline numbers etc.

WeChat is one of the most leading instant messaging app. It is quite much popular in China as well as in India too. This software allows you to enjoy mobile text and voice messaging service. After installing the app, a user can join it registering through email ID and phone number or Facebook to alternatively. Tencent Holdings is the developer company of this app. Ashish Jain and Shridha Jain are the Directors of WeChat India Pv. Ltd. U72900HR2013PTC050145 is the CIN of WeChat.

WeChat Customer Care Details

WeChat customer care contact details can be used for complaints, suggestion, feedback, reviews etc. related to the services offered by them.

WeChat Customer Care Email ID – support@wechat.com

As, their isn’t any specific customer care number or helpline number is provided to serve the clients. We suggest you to connect with the support team by following above mentioned email Id. All your customer service related inquiries will be entertained through this channel.

WeChat India Office Contact Details

WeChat India Registered Office Address : 4th Floor, Pearl Tower, Plot No. 51 Echelon Institute, Gurgaon – 122001, Haryana, India

WeChat India Office Phone Number : n /a

WeChat India Email ID’s :

Email ID Queries
feedback@wechat.com Send suggestions related to WeChat
press@wechat.com Send Press related inquiries
BD@wechat.com For corporate partners

If you feel like contacting India based corporate office of the company will solve your problems. The these are the details which may help you out.

WeChat Logo

WeChat Social Profiles

Facebook Fan Page : facebook.com/wechatapp

Twitter Handle : twitter.com/#!/wechatapp

Google Plus : plus.google.com/104362338870206071953

Instagram : instagram.com/wechatapp

You can also follow the social profile of WeChat, which can help you out in getting latest updates and information related to the services provided by the company.

Important Links

Official Blogblog.wechat.com
Read latest posts shared by the official blog of WeChat related to various issues.

Download WeChat : www.wechat.com/en/download.html
Download WeChat software for Windows, Android, iOs, Symbiam, Blackberry, Mac and Web client by following this page.

Feedbackwww.wechat.com/en/feedback.html
Share your feedback with the company. How are you feeling while using WeChat. You just need to fill a form to convey your message.

{ 55 comments… add one }
  • samir November 10, 2017, 11:56 pm

    Wechat is not available in Nokia Lumia 8.1 Version phone ? please provide it is an really Excellent im really Missing wechat Application…Samir 8121700905

  • samir November 10, 2017, 11:53 pm

    Hi I have a Nokia Lumia 1020 windows 8.1 phone ? the app is not in a store earlier it was there what is the reason.wechat is an excellent Application I need please help me out…samir 8121700905

  • Prabhu kumar September 29, 2017, 10:41 am

    It’s trouble to make voice and video calls..

  • Prabhu kumar September 29, 2017, 10:40 am

    It’s trouble to I make voice and video calls..it’s some time aromatic cuts..kindly cure those All..that’s all

  • tdhytdhgf July 4, 2017, 2:06 am

    It is a trouble for us to top up WeChat or a alipay. My friend recommend a website ?Vpayfast for me.I think it’s ok .This website support WeChat and Alipay top up .It’s convenient

  • gdfvgds June 29, 2017, 2:22 am

    ??????????????????????? ?????????????kavip???????????????ok?????PayPal?????????????????? ?????????????? ????????????????????????????vpayfast ?????????????????????? ?????????????

  • rthrtyhrt June 27, 2017, 8:20 am

    I am studying in America. It is a trouble for us to top up WeChat or a alipay. My friend recommend a website ?Vpayfast for me.I think it’s ok .This website support WeChat and Alipay top up .It’s convenient and safe .So I recommend for you.

  • ftyhdfh June 26, 2017, 3:02 am

    It is a trouble for us to top up WeChat or a alipay. My friend recommend a website ?Vpayfast for me.I think it’s ok .This website support WeChat and Alipay top up .It’s convenient.

  • jubhj June 22, 2017, 8:28 am

    I am studying in America. It is a trouble for us to top up WeChat or a alipay. My friend recommend a website ?http://www.vpayfast.com/?-affi-75087 for me.I think it’s ok .This website support WeChat and Alipay top up .It’s convenient and safe .So I recommend for you.

  • shilpi June 5, 2017, 7:51 am

    Not able to install wechat In my Lumia1320

  • Jatin Rafukia June 1, 2017, 5:58 am

    Hii. I can’t join any group because barcode scan not working please solve this problem
    Immeadiatly. My all works do in this group
    Thank you….

  • Manish April 20, 2017, 8:24 am

    My shake function is not responding . After every shake a message that no result found .Try later . Is showing since last 7 days . Please solve the problem. Thanks

  • Marivic Meria April 19, 2017, 12:25 pm

    Hi how can I get the money sent through WeChat from China? Please give me detailed instructions. I am living here in Baguio City, Philippines.

    Thank you very much.

    • sohail May 21, 2017, 6:29 am

      Sir my shake Function is not responding After shake there is a result is no result found try again later so plz I request u too solve my problem sir plz

  • kumarravidixit April 19, 2017, 4:06 am

    hey my id is kumarravidixit and my no. is 09716091191 my wechat shake is not working, no one is searching in shake,, so many time i send you a complaint, please solve my problem fast,, its a hardly requst.

  • lalit April 12, 2017, 9:09 am

    I have we money in my wallet so how can I withdraw money in my india currency

  • Vikas April 3, 2017, 9:56 am

    Iam vikas baisoya my wechat shake problem no working plz. My contect no 9891104369

  • Deepti March 10, 2017, 1:22 pm

    I am unable to sign in from both my numbers. For the number 9654099983 error says mobile number already registered in last three month can’t register repeatedly. For second number 8368502199 it says invalid number. Kindly help urgently

    • SHANKAR March 14, 2017, 11:17 am

      I am Also facing the same..

      My Suggestion create a new Id with new Phone number once done the activity go to—> Account security–>Change your phone number (Give your New Number )

  • Kubendhra February 23, 2017, 2:23 pm

    Hi , Id=Tamil212121 i want to recover this account please help me on this.

  • amarnathkumar February 4, 2017, 12:20 pm

    Sir g my lenovo mobile have some problems of hanging so I had goto lenovo service center, my old soft were has-been change by service center, and my all data has-been lose, so after my mobile repair then I again had been download wechat , but I use old wechat I’d be password, but not open, then again I add old I’d be password then open but not found any old contact person of China ,so plz help me fast ,why I have come problem create this type, so I request u plz fast solve my problem regards amarnath

  • Mukesh February 4, 2017, 4:44 am

    Hello I know my wechat I’d and I know also my password but when I going to login all the time say error
    Help me soon
    My number is 9630155776
    My wechat I’d is mukeshr67

    • Shafiq Khan March 8, 2017, 5:43 pm

      Dear mera bhi same problem , aap ka problem solve huya hai kya ?

      • Shafiq Khan March 8, 2017, 5:48 pm

        agar aap ka problem solve huya toh bata do na, kaise solve huaya hai , please

  • Pal dharamraj February 2, 2017, 10:07 pm

    Hi daar Sir jab mai wechat me shake karta hun to shake nhi hota or not result found. Try latter ..btata hi.. pls help me nd reply me

  • Pal dharamraj February 2, 2017, 10:06 pm

    Sake problem

  • Anil Kumar January 30, 2017, 4:42 pm

    Myself Anil Kumar created my wechat id either on 9897360808 or 7905528650 forgot my password on the same gmail id. I lost my mobile in which both number were working, but now i am using this mobile number 9717407800 and want to access my wechat ID at this number.
    Please help me to restart my wechat account again on this 9717407800 number.

  • raju January 22, 2017, 3:30 am

    Hi daar Sir jab mai wechat me shake karta hun to shake nhi hota or not result found. Try latter ..btata hi.. pls help me nd reply me

    • Pal dharamraj February 2, 2017, 10:08 pm

      Hi dear Sir jab mai wechat me shake karta hun to shake nhi hota or not result found. Try latter ..btata hi.. pls help me nd reply me

    • chetan February 12, 2017, 9:46 am

      bhai ye problm thik hui ya nai

  • Shilpi January 7, 2017, 11:09 am

    Sir/mam
    Maine wechat id ka account purane no se bnai hui hai…maine bhut baar delet kiya hai..pr bad mai jb bhi login krti hu to ho jata tha…pr ab loging ni ho rha ..

  • Rahul oberoi January 4, 2017, 1:34 am

    how to see lastseen on wechat

  • Rahul oberoi January 4, 2017, 1:31 am

    muje 8500790898 ka last seen dekhna hai vo muje show nhi ho rha

  • Anu December 29, 2016, 7:08 pm

    My 1 phone was damage n i forgot my id n passwaord now how can i login with my new devise i want my previous wechat id n contacts..

    • Robert Harris January 3, 2017, 6:15 am

      On Monday morning, January 2, 2017, my old phone was lost. When I got a replacement today (Tuesday, January 3), I tried to log into my WeChat account again on the new device. On the old phone, WeChat was set to remember me rather than having me log in every time, so I had to log in for the first time in months. I used the password I have always used. I could not log in. I know for an absolute fact that this was the right password because I use it for several other apps. And yet, your app still would not let me sign in.
      I went to the “forgot password” option and tried to have a new password sent to my linked email address. The email was never sent. Thinking that maybe it would be easier to send to a Chinese email service (since gmail is blocked in China without a VPN), so I tried to have a new password sent to my QQ account. It never came.
      I tried your “request password retrieval via SMS” option and got an error code (-24) multiple times.
      I have tried every single one of your password retrieval options and not a single one of them has worked, except one. When I tried the “log in via SMS” option, I got a verification code, but when I typed in that verification code, WeChat directed me to set up a new account. I have no intention of setting up a new account! I have dozens upon dozens of business contacts in my old account and I want THOSE back, but as I have said, absolutely NONE of your “password retrieval” options are working at all.

  • Shikha December 5, 2016, 2:15 pm

    mere ko apna wechat account fer se use krna h but me ek baar delete kr cguki hu tih ab dubara us no. se sign up nhi ho rhaa

  • Aneesh Khan December 1, 2016, 12:37 pm

    I am trying to many time to delete my we chat account but due to some issue it’s not going to delete pls suggest me how can I delete my account..
    It’s show when I delete account “We Chat Pay Not Cancelled ”

    Pls take it on this peroirty & do the needful.
    Thanks & Regards

    Aneesh khan

  • xixi November 29, 2016, 8:16 pm

    i have problem with my wallet on wechat. i forgot my password for the wallet

  • akber November 22, 2016, 6:22 am

    I cannot open my wechat

  • Rohit sain November 19, 2016, 4:02 pm

    No

  • angel September 25, 2016, 2:37 pm

    How to self unblock account? I’ve tried account verification but after I’ve received the verification code there was no place to put it.

  • Jane August 31, 2016, 10:56 pm

    Why my moment was deleted automatically between july 10to August 28

  • Guanghui Liu August 4, 2016, 3:22 am

    Wechat??????????????????????????????????????????????????????????????????“?????”???????????

  • rohit March 26, 2016, 6:31 am

    Wechat wereward March 16 is totally a big fraud.
    Initially they stated that we will get free Recharge, free paytm cash or discounts on many websites.
    But now when I have completed the activities and its time to redeem my Recharge, then there is no option for mobile recharge or free paytm cash. Instead I will get 25 cashback for wallet recharge for 60 wechat rewards.

  • JITENDRA TIWARI March 2, 2016, 5:42 pm

    It’s totally bulsheet application and looted my 300 money. No customer service no
    No option to get paytm cash

  • goutam April 4, 2015, 12:54 pm

    share,video call

  • dhaven shah April 1, 2015, 7:02 pm

    Can i get wechat india official account?

  • ranjeet March 22, 2015, 9:06 am

    how to do i can broadcasting with my friends plz explain it thank u

  • Vivek Wadhwa March 1, 2015, 5:02 pm

    I have use Samsung Galaxy S3 Mini. Last 2 months, i was try downloading We Chat to Play Store but don’t be download. Please help me. Show Error Uncoding error “-24”.

  • vikas baisoya. February 17, 2015, 2:13 pm

    m y shake proplem faq people aarehai hai pleade requestiing my problem

  • gaurav February 16, 2015, 5:59 pm

    this is the best messaging application

  • Sankshipt February 11, 2015, 2:27 pm

    Sir
    I am using we chat on 9958045867.
    My problem is when I send msg then it failed and show
    Chat is restricted as the other user has not accepted your friend request but I received msg from this user

  • jalal January 24, 2015, 7:18 am

    *
    Hi iam jalal my wechat shake feature is not working… Please let me know the reason for the shake up date…reply

  • gaurav January 16, 2015, 6:30 pm

    i want to know can we do video call on we chat internationally

  • prabhu v January 11, 2015, 6:20 am

    Hi iam prabhu my wechat shake feature is not working… Please let me know the reason for the shake up date…

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