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Volkswagen India Customer Care
Volkswagen cars in India are manufactured by Volkswagen India Private Limited. It is a subsidiary of Volkswagen Group Sales India Private Limited. It was established in 2007. They assembles, manufactures and distributes Volkswagen vehicles in India. It operates a manufacturing plant in Chakan, Maharashtra which is capable of producing 110,000 vehicles per annum. Volkswagen vehicles are Polo, Vento, Jetta, Passat, Phaeton, New Touareg and New Beetle.
Now if you want to know more about the company or want to contact the Volkswagen then for the purpose we are sharing the contact details of the company.
Volkswagen Customer Care Number
If you have any complaint or suggestion or you need any kind of support then you can directly call on these numbers .You can anytime call on these numbers as they are the toll free numbers available for Indian customers 24 X 7 in all 365 days.
Toll Free Helpline Numbers : 1800-102-0909 / 1800-209-0909
In case you want to contact the company via mail then you can also mail them anytime on the mail address below:
Volkswagen Customer Care Email: customer.care@volkswagen.co.in
Volkswagen Registered Office Contact Details
In case you are willing to contact the registered office of Volkswagen, we are sharing the full address , telephone numbers and fax number of the FIAT. Now you can check it out below:
Volkswagen Registered Office Address: Volkswagen Group Sales India Private Limited, 3, North Avenue, Level 4, Maker Maxity, Bandra Kurla Complex, Bandra (East), Mumbai- 400 051. India.
Volkswagen Official Website : www. volkswagen.co.in
Volkswagen Office Phone Number: 022-40547000
Volkswagen Office Fax Number: 0-22-40547100
Now if you want to see the products of the company or you want to know more about Volkswagen then you can also visit the official website of the Volkswagen.
JEET SINGH
Dear sir/madam, Refer to my vehicle No HR-26BT 0027 Polo petrol; I have given my vehicle for 4th service (in Broadway Automobile Faridabad) date 24.03.14 I would like to bring in your kind notice that I have come in your company for second service20.04.13 of my car within warranty period of service. During that time my car engine light blinking and not working properly. The concerned service person removes the problem on that time. And the defective part is not available. But after few days the car light again blinking, I am informed to your company about this problem through email. I am again visit of your company for my last car 4th service after 10 days I am facing same problem again and I re visited at your service work shop dated 03.04.14 to rectify the same problem; the concerned person repaired the car as per the requirement. After some time, I am once more suffering of the same problem. I have contact to the concerned person of your company about sort out the problem. He told me you will change the total body/parts of your car and paid the money for all the work and parts. Now, I understand your company rectified the problem on temporary basis to expend the time of service period of my car. This type of activities damage the image of your company and also will be lost the permanent customer who has refer so many customer to your company for taking the service of your company. This is injustice for the permanent customer. Therefore, I request and hope to you kindly take the matter diligently and sort out the problem of my car under the warranty period of service without any charges. In addition I am request the service adviser to replace the part as per company policy given in service book at 60000 km but all non warranty/payable part has been change and warranty part no body check and replace for your reference bill has been attached This reflects that nobody concern regard satisfaction of the costumer. We don’t expect such a service from a very reputed company; company should take care of customer satisfaction. Kindly short out the matter immediately ASAP
Subhash chandra
Dear Sir/Madam, I would like to share a painful experience by VW. 1. I got an accident of my on 20.07.2014 about 7:30 PM and called to your ROAD SIDE ASSISTANT and registered an request at 7:55 PM with request No. 2514121934 but they have send the help on 21.07.2010 at 8:55 AM (after 13 hours) I was waited for their help but they have not responded but as per rules Road side assistant help must be arrived within 45 min. I have also registered a complaint on VW customer care with complaint no. RSR339 on 20.07.2014 but till date I have not received a single call from VW team. 2. I have send an email to customer.care@volkswagen.co.in and also Mr. Arvind Saxena on 20.07.2014 but no reply received from VW till date. 3. My car arrived in workshop at 21.07.2014 at Globus Cars Pvt. Ltd., 34 SSI Industrial Area, Near Jahangir Puri Metro Station, New Delhi – 110033, New Delhi & NCR. When I visited in the workshop for documentation they have harassed me about 2 hours, there are no AC, no body responded properly no place for sitting. I have complained with manager of the workshop but they have done anything. 4. My insurance company has approved the damage on 22.07.2014. There are two parts will be replaced 1 is front bumper and another is front right headlight and a small dent will be repaired. The workshop is not giving me proper date of delivering the car. Today is 3rd day. 5. I wanted to contact the service head of the said workshop but he was not in workshop and I contacted him on his number mentioned on your website +91 8860609061. He has not picked my call. 6. Today again called to VW customer care for knowing the status of my complaint they told me that they are again forwarding my complaint to the concern department they will assist me and I have to wait till 3 working days. 7. I have been harassed in your workshop and also by your Road Side Assistant Team and your customer care also. 8. Now, I am going to file legal case against VW Roadside Assistant. 9. Please do the needful and reply my emails otherwise I will file a legal complaint against VW India. 10. And also reply where I have to approach if I don’t receive any reply of my complaint. 11. Also tell me why lots of difference in Showrooms (Best) and Workshops (Poor)? This is my painful experience. Now, I am going to publish this feedback to all social networking websites stating that “DON’T BUY VW CARS” My details are Name: Subhash Chandra CAR Reg No. WB 26 S 3720 Model VW POLO Petrol Highline Mobile: 9953215276 Thanking you Dr. Subhash Chandra
Mahinder singh
Mahinder Singh, has written 1 review1 Mahinder Singh Reminder 3 Dear Sir I had given my Car reg no DL 3C BW 0516 at M/s Volkswagen Delhi East (Arica Automobile Pvt Ltd D-197 Sector 63 Noida ) for repair work on 12/07.2014 I had received call from service centre to collect repaired car, on reaching there I was told to wait for some time, I waited for 2 hrs and asked service advisor for reason of delay and took him with me to the workshop where car was being serviced and found car battery was removed and it was kept for charging. I told him the battery was ok and there was no sign of battery week when car was given for repair, why it is required charging and he could nor replied satisfactorily.as result From last week my car is out of service It was brought to notice of service center but regret to inform you that, instead of appalling for work doing they just washed there hand off, also it was brought to notice of service they had also broken AC Grill of center of car , instead of replacing the same they had fixed it with Elfy It my bad experience this type of attending customer. pl take properly action. Regards, Mahinder singh 9711116163
Subhash chandra
Dear Sir/Madam, I would like to share a painful experience by VW. 1. I got an accident of my on 20.07.2014 about 7:30 PM and called to your ROAD SIDE ASSISTANT and registered an request at 7:55 PM with request No. 2514121934 but they have send the help on 21.07.2010 at 8:55 AM (after 13 hours) I was waited for their help but they have not responded but as per rules Road side assistant help must be arrived within 45 min. I have also registered a complaint on VW customer care with complaint no. RSR339 on 20.07.2014 but till date I have not received a single call from VW team. 2. I have send an email to customer.care@volkswagen.co.in and also Mr. Arvind Saxena on 20.07.2014 but no reply received from VW till date. 3. My car arrived in workshop at 21.07.2014 at Globus Cars Pvt. Ltd., 34 SSI Industrial Area, Near Jahangir Puri Metro Station, New Delhi – 110033, New Delhi & NCR. When I visited in the workshop for documentation they have harassed me about 2 hours, there are no AC, no body responded properly no place for sitting. I have complained with manager of the workshop but they have done anything. 4. My insurance company has approved the damage on 22.07.2014. There are two parts will be replaced 1 is front bumper and another is front right headlight and a small dent will be repaired. The workshop is not giving me proper date of delivering the car. Today is 3rd day. 5. I wanted to contact the service head of the said workshop but he was not in workshop and I contacted him on his number mentioned on your website +91 8860609061. He has not picked my call. 6. Today again called to VW customer care for knowing the status of my complaint they told me that they are again forwarding my complaint to the concern department they will assist me and I have to wait till 3 working days. 7. I have been harassed in your workshop and also by your Road Side Assistant Team and your customer care also. 8. Now, I am going to file legal case against VW Roadside Assistant. 9. Please do the needful and reply my emails otherwise I will file a legal complaint against VW India. 10. And also reply where I have to approach if I don’t receive any reply of my complaint. 11. Also tell me why lots of difference in Showrooms (Best) and Workshops (Poor)? This is my painful experience. Now, I am going to publish this feedback to all social networking websites stating that “DON’T BUY VW CARS” My details are Name: Subhash Chandra CAR Reg No. WB 26 S 3720 Model VW POLO Petrol Highline Mobile: 9953215276 Thanking you Dr. Subhash Chandra
Mahinder singh
Mahinder Singh, has written 1 review1 Mahinder Singh Reminder 3 Dear Sir I had given my Car reg no DL 3C BW 0516 at M/s Volkswagen Delhi East (Arica Automobile Pvt Ltd D-197 Sector 63 Noida ) for repair work on 12/07.2014 I had received call from service centre to collect repaired car, on reaching there I was told to wait for some time, I waited for 2 hrs and asked service advisor for reason of delay and took him with me to the workshop where car was being serviced and found car battery was removed and it was kept for charging. I told him the battery was ok and there was no sign of battery week when car was given for repair, why it is required charging and he could nor replied satisfactorily.as result From last week my car is out of service It was brought to notice of service center but regret to inform you that, instead of appalling for work doing they just washed there hand off, also it was brought to notice of service they had also broken AC Grill of center of car , instead of replacing the same they had fixed it with Elfy It my bad experience this type of attending customer. pl take properly action. Regards, Mahinder singh 9711116163