Videocon Office Address, Phone Number, Email ID, Website

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Videocon Office Address, Phone Number, Email ID, Website

Videocon Industries Limited is one of the famous and big Companies in India and it was founded in the year 1979. The brand name of Videocon Industries is “Videocon”. They do business in different fields and those are Consumer Electronics & Home Appliances, Mobile Handset, Telecom, DTH Services, Oil and Gas, Real Estate, UAE E-commerce, International Business units, etc.  Some of their famous products available in Indian Markets are Air Conditioners, Televisions, Washing Machines and Mobile & Tablets. Videocon company logoThey have offices and manufacturing plants in India and abroad. Here in this article, we will be sharing the contact details of the offices of Videocon Industries in India which will help out the customers to contact them. In this article, the customer can get the answer of all general searchings such as how to contact Videocon, what is the office address of Videocon, what is the office phone number of Videocon, how to contact Videocon, Videocon head office contact details, Videocon head office phone number etc.

Videocon Offices Contact Details

The customers want to contact the Videocon Industries for any information or for some queries, can also contact the offices of Videocon Industries. So for the purpose, we are sharing their available contact details of the offices. The contact information includes the address, telephone numbers and fax numbers of the head office, corporate office and registered office of Videocon Industries.

Videocon Registered Office Contact Details

The registered office of Videocon Industries is located in Aurangabad, Maharashtra. And we are sharing its complete contact details below. Videocon Registered Office Address: Videocon Industries Limited, 14 KM Stone, Aurangabad- Paithan Road, Village Chittegaon, Taluka Paithan, Aurangabad – 431105, Maharashtra. Videocon Registered Office Phone Number: +91-2431-251501, +91-2431-251505 Videocon Registered Office Fax Number: +91-2431-251551 Videocon AC Customer Care Details

Videocon Corporate Office / Head Office Contact Details

The head office and corporate office of Videocon Industries is in Mumbai. So the customer in need of contacting this office can have a look below where are sharing its full contact information. Videocon Corporate Office / Head Office Address: Fort House, 2nd Floor, 221, Dr. DN Road, Fort, Mumbai- 400001(India). Videocon Corporate Office / Head Office Phone Number: +91-22-66113500 Videocon Corporate Office / Head Office Fax Number: +91-22-66551985

Videocon Corporate Office (Marketing, Service & Support) Contact Details

Videocon Industries has a corporate office in Gurgaon which is basically for marketing and service & support. Below are sharing its contact details. Office Address: 296, Udyog Vihar Phase-II, Gurgaon, Haryana. Phone Number: 0124-3273091

Videocon Official Website: www.videocon.comwww.videoconworld.com

For any of the information related to Videocon Industries and its products & services, the official website of Videocon can be visited anytime.

Social Profiles

The social profiles of Videocon Industries are mentioned below and consumers can get the latest update on Videocon Industries and its products & services. And even they can share their feedback, views, reviews, etc. YouTube Channel: youtube.com/user/videoconCEHA Google+ Profile: plus.google.com/+videoconindia Twitter Handle: twitter.com/Videocon_Group Facebook Page: facebook.com/VIDEOCON

Important Links

Career: videoconworld.com/contact/careers Above link is for the willing people searching for the job and recruitment related information in Videocon Industries. Videocon Blog: videoconworld.com/blog For the latest updates about Videocon Industries, consumers and customers can visit the official blog of Videocon Industries and they can reach out the blog using the link mentioned above. Videocon Stores: videoconworld.com/store-locator For getting the contact details of any of the Videocon Store, consumers can use the store locator of Videocon and for that, they can use the above link. Summary

What is the Office Phone Number of Videocon?

Videocon Office Contact Details Phone Numbers
Registered Office +91-2431-251501, +91-2431-251505
Corporate Office +91-22-66113500
Office (Marketing & Support) 0124-3273091
 

How to contact Videocon Office (Other Ways)?

Videocon Office Contact Details Address and Email IDs
Registered Office Address Videocon Industries Limited, 14 KM Stone, Aurangabad- Paithan Road, Village Chittegaon, Taluka Paithan, Aurangabad – 431105, Maharashtra.
Registered Office Fax Number +91-2431-251551
Corporate Office Address Fort House, 2nd Floor, 221, Dr. DN Road, Fort, Mumbai- 400001(India).
Corporate Office Fax Number +91-22-66551985
Corporate Office (Marketing) Address 296, Udyog Vihar Phase-II, Gurgaon, Haryana.

220 Comments

  • Manoj

    2015-08-16 07:21:14

    Hi I am manoj from UAE few days back I have booked 32" vediocon LCDTV from e max sharjah on the condition of free home delivery to india. But they called my parents to collect the tv from there end and at last they went there and collected the tv and when they open the cover they found fully broken tv, I have caompained also in e max and vediocon with picture but they r not doing anything. So sad

  • Syed Salim

    2016-04-11 15:16:53

    Hi I need videocon 170 lt fridge and semi automatic washing machine of 6 kg, please give me a quotation and do the needful, forward estimate quotation to my email id. Regards Syed

  • Ranjit Kumar Mukherjee

    2016-05-23 15:36:08

    I am yet to get a reply to my mail sent to 'marketing@sansuimail.in' on 16.05.2016 with regard to a query on 'blue fin evaporator' of Sansui 1.5 Ton Split AC Model No.SSZ55.WS1-MDA which I purchased on 04.05.2016 through Flipcart and installed on 06.05.2016. Further, mail sent to 'customercare@vgmail.in' got returned many times. Kindly redress it.

  • janak patel

    2016-07-14 10:02:53

    i have complaint for my 39'' DDb tv on 1/7/2016 till today no have bother to solve the problem. on contact by phone all the responsible OFFICER replies " TODAY it will be repaired . but theresult is"O"

  • rahul kumar

    2016-08-03 08:40:44

    Hi complaint not resolve last 5 days this is a very pathetic service for videocon brand Regarding about above complain, Your person was come to the site for solving problem, But they had misbehave to us because we have no bill at this time but bill is available at my office & they have no solved our problem. Kindly do needful otherwise we will go for consumer court.

  • Tanuj chatterjee

    2016-08-06 05:30:44

    ??????? ?? ???? ???? ?? ?? ?? ?? ????? product ?? ????? ?? ????? ?????? ????? ?? ????????? ?????? ??? ?????.???? ?? ??? ??.???? ?????? ?? ???? ???? ??,?????? ????? ???. ??? ?? ???????? ??? ?? ????.???? ???? ????? ?? ??? ??? ??.??? ?? ??????.?? ???? product ???? ?????? ?? ???.please ??? ??? ???? ?? ???????? ???.

  • Dakshesh Yadav

    2016-08-09 05:01:22

    Hi Team, The complaint for my fridge was registered on 22nd July and today is 9th August.. 19 days have passed by and till now no solution has been provided. In total 7 visits have been done at my place by your technicians and every technician is telling a different story.. every time they have visited they have told different solutions or they don't know how to rectify the problem and they assign someone else for it.. in return they ask more time. But now I don't want anyone to repair it as a 3 months old fridge has already been opened 4-5 times.. The day i purchased the fridge and when i opened it..it's plug was broken. From first day the problem is going on and i think this is a defected piece. So, i demand a complete replacement of the product ASAP as i have been borrowing ice/cold water from my neighbors despite having a new fridge with me.. If you can't replace it then refund my money. I am awaiting your prompt response on this.. else i need to go to consumer court.

  • Mohammed Firos Khan

    2016-08-11 09:11:50

    Service not provided even after collecting the amount Complaint# THA0207160258 & THA1407160781 Product: Videoncon Side By Side Refrigerator VPP60ZPS – FSC Amount Paid for the Service: Rs.4800 Service Center: Arshi Services, Shop No A/3, Plot# 6, Sector 15, Sanpada East, Navi Mumbai, Phone# 022 60601756 / 7715991002 The Product was purchased from Vijay Sales, Vashi, Navi Mumbai on 31/01/2015 On 28/Jun/ 2016 t my refrigerator stopped working (No Cooling). Called the Videocon Customer care on 022 39404040 Complaint # THA0207160258. Waited days but didn’t get any service call. Hence called the customer care on 5/Jul/16. They asked to contact the Thane service center(022 60601756) with the complaint number. On 6th Jul 2016 technician arrived at my home. After 30 minutes investigation he said the gas should be refilled for which he quoted Rs.3100 + 600 SC, total of Rs. 3700. Receipt# 000315. He collected Rs.1500 advance and left the place. But didn’t turn up for a week, called the service center on 022 60601756/ 7715991002 but they said the technician not available. On 17/Jul/16 the technicians arrived at night 7:30pm and worked till 10:30pm, said the work is done. He collected remaining amountRs.2200. Next morning when I checked the refrigerator issue not fixed. Called and informed the service center on the same day but no action taken immediately. On 20/Jul/16 they sent another technician, he opened the refrigerator while it was connected to power. Few minutes later heard a blast noise from the refrigerator and the entire house power went off. The PCB was off. The technician left place in 5 minutes stating the fan has to be replaced. On 21/07/16 i called Customer care to update about the situation but they told me to call Prashanth Salunkhe-Area Manager 0n 7039041103. Informed him about the issue but he took Rahim Shaikh from the service center in conference call and was not ready to accept the mistake the technician did. He said the technician did not create the fan issue but it was not working at all. When I asked why this was not informed in the quotation he said its a machine and he can not estimate the problem. I didn’t had any option other than fix the issue. Prashanth promised once the fan is replaced the refrigerator issue will be solved. Cost I should pay Rs.1100. On 23/Jul/16 they sent a technician to replace the fan. Service call# THA1407160781, Receipt# 000338, amount Rs.1100. But issue not fixed. Called the service center on 24/Jul/16 and informed them about the situation. They said they will send the technician, but did not happen, even called Prashanth but looks like he is not responsible to attend the call. I call every day to send the technician but my call is been ignored till date. On 5/Jul/16 i Called Atul Ponkshe-PSM on 7738366544. Even after speaking to him till today the issue not fixed. Every day I have to call and followup on the issue wherein I have paid the amount and they treat like I am begging for the service. Now they are least bothered to pick the calls. The service center never called or didn’t take any responsibility, even the senior people whome I thought would help never helped. I would never make a mistake to by any Videocon product as the quality of service is pathetic and unacceptable. I am not sure whether this writing will help or not but to express my frustration towards the Videocon Service.

  • Munish babu

    2016-08-11 14:21:31

    Hi Team Complaints till 45 days not resolved..3 times visit already done ...Very Bad Experience with Videcon.

  • Videocon

    2016-08-12 10:00:48

    Dear Dakshesh Yadav , We are sorry for the experience you had. Please write to us about your problem with your complaint ID at write2us@vgmail.in and we will put all our efforts in trying to help you out. In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi. Regards, Videocon Online Team

  • Videocon

    2016-08-12 10:03:08

    Dear Tanuj chatterjee, We are sorry for the experience you had. Please write to us about your problem with your complaint ID at write2us@vgmail.in and we will put all our efforts in trying to help you out. In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi. Regards, Videocon Online Team

  • Videocon

    2016-08-16 11:05:25

    Dear Mohammed Firos Khan, Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at write2us@vgmail.in and kindly mention your complaint no. in your subject line. Thank You for your cooperation. Regards, Videocon Online Team

  • Videocon

    2016-08-16 11:08:49

    Dear Munish babu, We are sorry for the experience you had. Please write to us about your problem with your complaint ID at write2us@vgmail.in and we will put all our efforts in trying to help you out. In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi. Regards, Videocon Online Team

  • Videocon

    2016-08-16 12:07:27

    Dear janak patel We are still awaiting information about your complaint number. You can contact us on write2us@vgmail.in. Please let us know if we can be of any further assistance. Regards, Videocon Online Team

  • Videocon

    2016-08-16 12:08:13

    Dear Rahul kumar We are still awaiting information about your complaint number. You can contact us on write2us@vgmail.in. Please let us know if we can be of any further assistance. Regards, Videocon Online Team

  • Videocon

    2016-08-20 05:35:22

    Dear Tanuj chatterjee, We are still awaiting information about your complaint number. You can contact us on write2us@vgmail.in. Please let us know if we can be of any further assistance. Regards, Videocon Online Team

  • Videocon

    2016-08-20 05:36:02

    Dear Dakshesh Yadav , We are still awaiting information about your complaint number. You can contact us on write2us@vgmail.in. Please let us know if we can be of any further assistance. Regards, Videocon Online Team

  • Vijay gupta

    2016-08-21 16:52:55

    I purchased led tv .it was under warrenty.in the month of july some problem arose in my led.on23 of july i Filed a complaint in customer care. Service workshop guys took my led to delhi ganesh nagar centre.firstly they told me to rectify the problem soon.but afterward the assured me to replace the set.but now they donot respond my phonecalls.no action has been taken still It has been more than a month..I have got fed up.lastly i have to go for legal action. Please do need ful as earliest.

  • Videocon

    2016-08-23 10:10:18

    Dear Vijay gupta, We are sorry for the experience you had. Please write to us about your problem with your complaint ID at write2us@vgmail.in and we will put all our efforts in trying to help you out. In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi. Regards, Videocon Online Team

  • Videocon

    2016-08-23 10:57:53

    Dear Munish babu, We are still awaiting information about your complaint number. You can contact us on write2us@vgmail.in. Please let us know if we can be of any further assistance. Regards, Videocon Online Team

  • mallayya

    2016-08-25 07:47:54

    09900934790 videocon z51 quad hardware version lock

  • Shamshad Ali

    2016-08-25 08:50:15

    Hi Team Complaints till 5 month not resolved..3 times visit already done …Very Bad Experience with Videcon. Complain No- DEL0408160385

  • kkamlesh thakur

    2016-08-26 07:47:50

    plz call my cargo serviec and best louck 9205662170

  • Videocon

    2016-08-30 10:08:22

    Dear Vijay gupta We are still awaiting information about your complaint number. You can contact us on write2us@vgmail.in. Please let us know if we can be of any further assistance. Regards, Videocon Online Team

  • Videocon

    2016-09-02 09:45:59

    Dear Shamshad Ali , We are sorry for the experience you had. Please write to us about your problem with your complaint ID at write2us@vgmail.in and we will put all our efforts in trying to help you out. In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi. Regards, Videocon Online Team

  • akshay

    2016-09-05 07:38:41

    12th pass plz call sir

  • Ahilan

    2016-09-06 07:03:00

    The Manager Customer Care, Videocon Limited. Dear Team, I Had Purchased Videocon TV Model VKV40FH11CAH (SDDSO - 2060001248) and Eancode No - 100000280566.On 16 January 2016 from Emax Dealer Sharjah, United Arab Emirates. The TV has display problem and sometime stopped working on its 6 months (On 10 April 2016). I was complaint lot time in your customer service in Chennai. They were booking complaint no action. Your customer service and technical service waste my warranty time 6 months still I have 4 month warranty period. Please do usefully to me. I had never expected such Poor Service from A product manufactured by a Trusted Brand like Videocon. Please have the Product Replaced at the earliest possible and save me from further Mental Harassment. Please initiate immediate action on my COMPLAINT ASAP and replace the faulty TV (KV40FH11CAH) immediately. Please Find attached videocon TV Purchased bill for your kindly consideration...

  • Videocon

    2016-09-09 09:52:34

    Dear Ahilan We are sorry for the experience you had. Please write to us about your problem with your complaint ID at write2us@vgmail.in and we will put all our efforts in trying to help you out. In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi. Regards, Videocon Online Team

  • Videocon

    2016-09-09 10:05:30

    Dear Shamshad Ali We are still awaiting information about your complaint number. You can contact us on write2us@vgmail.in. Please let us know if we can be of any further assistance. Regards, Videocon Online Team

  • Yogidas

    2016-09-10 08:02:50

    The Manager Customer Care, Videocon Limited. Dear General Manager Reference: THA0208160581 (Complaint no.) On 17 October 2014 I bought a Videocon 40” LED TV (VKC40FH-ZMAI) from Friends Electronics (Thane-w) with 5 years warranty. After one and a half year I have discovered that the item has the following problems: - Audio & video not in sync. - Half black screen The TV had display problem and I had complaint a lot of time in your customer service in Thane. They were booking the complaints without any action. Your customer service and technical service had wasted my warranty period. I had never expected such poor service from a product manufactured by a trusted brand like Videocon. The consumer rights act makes it an implied term of the contract that goods be as described of satisfactory quality and fit for purpose. As you are in breach of contract I am entitled to have the item replaced as per said by the Videocon technician after thorough survey and I would request that you confirm that you will do this within the next seven days. If failed to do so then you will have to reimburse the full payment for the cost of returning it and waiting for a response from the customer service people since 2 August 2016. I look forward to receiving your satisfactory proposals for settlement of my claim within SEVEN DAYS OF THE DATE OF THIS LETTER at the earliest possible and save me from further mental harassment. Yours faithfully Yogidas Bhaskaran.

  • A.R.Raju

    2016-09-11 07:37:59

    I would like to bring to your kind attention the horrible the so called “ after sales service” being provided by Videocon. We bought a Videocon washing machine (Model No. VT60H12-DMA ) vide invoice no.1816507627 dated 24.12.15. On 21st Aug 2016, I registered the complaint on handyhome.in for (1) Water leakage and (2) emergence of loud noise on washing. (Complaint No: GHA2108160111 As it was a Sunday, I was promised that someone would show up by Monday 22nd August morning by 10 am but no one turned up for 2 days. So, I called up the local Service Center ( Servotax Services, B-53 Sector-60, Noida 201301 tel No. 9643325869 ) who were assigned my case to check with them. They promised to send someone the next day. Finally on the 24th Aug, a service technician came and after iterating the issue to him, he inspected the machine and said a part has to be replaced. (He did not mention which part it is) Before leaving, he said someone would come to pick up the washing machine the next day but no one showed up for two days. Friday 26th Aug, I called the local Service Center and the person in-charge promised me that they would pick it up on Saturday by 12 pm but no one showed up. So I called them up at 2 p.m to check up the status and they said they can’t come on that day as their pick up vehicle broke down. Then they promised to pick up the machine on Sunday but again no one showed up. They picked up the machine on Monday 29th Aug. While picking up the machine, they promised to bring it back by next day. When I called them on 30th August to inquire they said the required part is not in stock and they will fix the machine and get it delivered by Thursday. Finally I got the machine delivered on Thursday evening 1st September. Before leaving, the boys who brought the machine said that everything has been fixed and that a technician would come and install it on next day, 2 September On 2nd Sept morning, I got a call from the local service center and they said as the machine has been fixed and delivered back to me, I should provide them the S-Code. I told them that I would provide the S-Code only after the machine has been installed to which they replied that “it is a washing machine, all you have to do is attach a pipe to it and that you can do it yourself” It is asking the customer to do the job that they were assigned to do. I responded by saying that I will only provide the S-Code after the machine has been installed. They hang up on me and sent someone over within the next one hour. I was actually shocked to see that they actually sent someone so quickly. The technician installed the machine and said everything is working as it should be but when I asked the technician to demonstrate the working of the machine, he switched on the machine. But the machine was still making the same sound it was making earlier and water was still leaking from the rear end. It was also found that the rat mesh was missing. When I questioned the technician, he said there was no rat mesh when the machine was at the Service Center. He said the water is leaking because the water pipe got ripped somehow and that it needs to be changed but as it is not covered under warranty and I will have to pay for it. Then he said that the noise you are hearing is normal. He promised to get the pipe fixed by the next day and like always, he did not turn up Now the status is as follows: 1. The defects for which we have complained remain as such 2. The rat mesh is missing. This shows that the problem was of an inner water pipe which was ripped. This they had not replaced. The Service Centre says that they have replaced some parts. We do not know which part has been replaced, since the defects remain as it is. From the scratches on the machine, it seems like they pried open the top control panel to steal/replace original videocon parts with local parts. We request to kindly direct the Service Centre to immediately replace the water pipe and also connect the rat mesh to the machine and ask them to demonstrate us that the machine as fully functional. I would like to emphasise that this type of irresponsible behaviour of the Service centre personnel and their poor and substandard service will only demolish the good brand image of a prominent Indian company like Videocon, and it will only help the foreign competitors to reign the market. A.R.Raju 9810126443

  • Videocon

    2016-09-16 09:56:54

    Dear A.R.Raju, We have noted your feedback and our concern team working on it .Please let us know if we can be of any further assistance. Regards, Videocon Online Team

  • KAUSHIKI PADA CHAKRABARTI

    2016-09-20 17:16:02

    SUB : A REQUEST TO ISSUE SHARES OF YOUR REPUTED CO. AT MINIMUM PRICES AT BSE/NSE. DEAR SIR/MADAM, I DO HEREBY REQUEST YOU TO ISSUE SHARES OF YOUR ESTEEMED CO. AT LOWER PRICES SO THAT THE ORDINARY PEOPLE CAN BE BENEFITED FROM IT. ACCORDING TO ME, INVESTMENT IN IPO IS ONE OF THE BEST WAY TO ERADICATE INCOME INEQUALITY IN OUR SOCIETY AND IT SUPPORTS THE TRICKLE DOWN THEORY OF ECONOMICS. SO PL. DO THE NEEDFUL. I AM LOOKING FOR YOUR EARLY & POSITIVE ACTIONS. THANKS & REGARDS, K P CHAKRABARTI

  • Vinod G bataw

    2016-09-21 13:00:26

    My LED TV videocon make model VJE42PH-XXA-3D-DDB PURCHASE from NEXT.Bhusawal ,TV in warranty period , my tv speakers are not working from last 3 months but service provider is told this model is absolute no spearparts are available IS IT TRUE PLEASE GIVE THE REPLY. IF SO than why we are purchasing indian make product. Please do needful to solve my problem.

  • Videocon

    2016-09-23 09:04:28

    Dear KAUSHIKI PADA CHAKRABARTI , We are sorry for the experience you had. Please write to us about your problem with your complaint ID at write2us@vgmail.in and we will put all our efforts in trying to help you out. In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi. Regards, Videocon Online Team

  • Vikas dubey

    2016-09-23 12:43:05

    Vikas dubey , Baroda Subject : Misguiding costumer regarding service Dear sir / madam, I have bought videocon 40 in. LED TV 2 years back from vadodara city and my product carries warranty period of 5 years. 3 days back the tv stopped working and we called up for service center. According to technician a part is damaged and it needs to be ordered which will be delivered within 2 days from Gandhi nagar. Yesterday I received a service message to contact area manager Mr. Pravin patel ( 7046005226) who never answered my any calls! !! From customer care I found contact no of zonal service manager Mr.Sunil zaware (9662513639) who fortunately answered. He informed us that part will take another 7 days to delivery. Contradicting to this the person from service centre vadodara states that it will be delivered in 2 days. !! I am extremely disappointed with this experience. I am seeing a clear example of dishonesty? ?!!

  • K.Jayakumar

    2016-09-25 18:55:09

    Sir I have purchased two vediocon Ac from Nanthilath G Mart and soon after installation one Ac got some problem, it is water coming from the air window and it had been informed vediocon service center in trivandrum through by purchased shop. After three days they rported and checked then they told gas is less and it has to top up. After two days again I called them and they told sent letter to Head office for approval but more than 45 days finished now, no action from the company and I cannot switch on my Ac. Really I shocked because it is happened on guarantee period otherwise I can arrange other gays they will repair with in an hour.We are favourig and respecting indian company but not getting proper response from the company staffs.I want know why so delay and please check and take action for this matter.I hope you wiil do needfull for me and I am waiting for reply. Kind Regards K. Jayakumar

  • surajchouhan

    2016-09-26 16:16:19

    To videocon tv company ltd my suraj chouhan S/o pappu chouhan chhatrachhaya coloni pithampur dist dhar (m.p) post no454775 sub:-application for agency Mr videocon tv compani say agency chahta hu suraj chouhan

  • surajchouhan

    2016-09-26 16:46:23

    To videocon companyLTD my surajchouhan S/o pappu chouhan Adss:-B89/A chhatra chhaya coloni pithampur dist dhar post 454775 (m.p) mo:-9685011860 sub:-videocon tv company LDT Agency apply

  • Videocon

    2016-09-29 09:50:56

    Dear KAUSHIKI PADA CHAKRABARTI We are still awaiting information about your complaint number. You can contact us on write2us@vgmail.in. Please let us know if we can be of any further assistance. Regards, Videocon Online Team

  • RD THAPPA

    2016-10-05 11:37:11

    I have purchased many products of videocon. so last year I have purchased 1nos of spilit ac june 2015. soon after period of warranty Ac got some problem, he is working properly so i registered a complain for customer care. U engineer come and checked then they told fan is break he changed new fan. so after change of fan problem was same. So i have send send oin your service center After two days he said me problem in condensar he changed condensar we have paid 6000 and received ac from ur service center in jammu. But after installation of ac in our home ac is not working no colling problem was same. So again I called them and they told sent enginner tommorrow. Engineer checked he fill gas again ac is cookling for only 2 hours so next day I call again service center and engineer come 3-4 time within 15 days but any problem solve. I have suffer more than 45 days finished now, In this connection service center person is very cheated he cheated us for fault of condensar but main problem is compressor. In this time my Ac in service center and ask me we have changed compressor. If problem in compreesor why he change condensar and receive payment. I call ur head ASm, Zsm, and many more person but no action from ur side . I requested to you get action otherwise I can registed a omplaint for sonsumer forum.We are respected indian company but not getting proper response from the company staffs. Main person service center incharge jammu is very cheated person so please donot delay and please check and take action for this matter.I hope you wiil do needfull for me. and I am waiting for reply.

  • ketan shah

    2016-10-15 17:50:10

    respected sir, we purchased Videocon 40-inch Smart TV 7November 2015 from Vijay Sales the Helmet circle, videocond2h account no.158868380 last six days The TV is turned off. last two days we have complained to your customercare but there is no responce to us. your company advertisement was five year warranty

  • arbaaz khan

    2016-10-18 10:00:03

    Can I'll be get the Videocon service center in jaipur, because I'll be try to join Videocon Pvt. Lmt com. So I'm trying to get the service center in jaipur Dear, Sir & Madam then I requested to you plzzzzz don't be ignore me & I have firm belief in Videocon staff Thanks

  • Kaushik Roy

    2016-10-26 03:57:47

    Several Time I Complaint About The Matter That The Machine Is Not Working Not Showing Any Connection No Light. 2 Months Back Once A Service Person Came And Opened The Machine He Said The Key Switched Board Damaged And Will Replace The Same With Charges But After That No One Came Not Even Changed Or Repaired The Same. I Am Suffering The Situation More Than 2 Months Now I Think I Have To Lodge A Complaint In Consumer Forum As U Have Assured And Promised To Provide Service To Your Customers. I Am Not Getting Any Service From Your End. Videocon washing machine automatic. Model no. VT 55 H 12. Serial no. 600085. Dealer Bidisha Electronics. Now within 7 days if you unable to replace or Repair the same damaged product I will have to knock the door of consumer court. Please see the attachments for your information what the service boy did after my complaint. He came to see the machine and open not for repairing. Thanks & Regards. Kaushik Roy. M- 7001230422. My address- NTS more, near ICICI ATM counter. DBC Road, Deshbandhu Para, siliguri town, Dist -Darjeeling, West Bengal, Pin- 734004. Phone- 8346867291.

  • kiran thakkar

    2016-10-30 04:58:52

    service center in anand

  • Shakuntala verma

    2016-11-03 18:15:44

    Worst Indian multinational.. I got my complaint registered on 29 October 2016 regarding fault in my Led tv against Ref no. RIA291060044 from my registered mobile no 7804851988 the service engineer visited and assured to get it corrected after two days but he didn't visited even after 4 days so i called your area incharge whose number is 7247001183 i called him twice but he didn't picked the call even he didn't bother to call back then i called your customer care to complaint about your bad service support and he assured me to get is resolved in 2 days but still my complaint is pending and no resolution and no courtesy call back from your customer support team. Please train your service engineers about basic etiquettes of ideal customer relationship management practices and please provide your HR heads contact details to make them aware about your team deeds. They ruined all my festive season. Strongly protest the Indian brand Videocon in future. Please learn from foreign multinationals like Samsung, Sony and LG in realation to best customer support.

  • MANOHAR TAMTA

    2016-11-04 05:44:31

    I didn't get any responce regarding to my complain which I have mailed on dated 30/10/2016 and 01/11/2016. It seems that your company is irresponsible for your customers. I am not satisfied by your product. Dealer Name- GRD Electronics, Haldwani Uttarakhand. Model no. LED V VMP 40FH 11 CKH. Serial no.- 211016110166000937 Kindly take quick action. Thanks & Regards. Manohar Tamta Mob.no.- 9411107708

  • Videocon Online Team

    2016-11-18 11:06:20

    Dear Shakuntala Verma, Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at write2us@vgmail.in and kindly mention your complaint no. in your subject line. Thank You for your cooperation. Regards, Videocon Online Team

  • Videocon Online Team

    2016-11-18 11:09:37

    Dear MANOHAR TAMTA, Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at write2us@vgmail.in and kindly mention your complaint no. in your subject line. Thank You for your cooperation. Regards, Videocon Online Team

  • Kapil miglani

    2016-11-22 01:07:46

    I purchased a uhd led TV one month back (Faridabad) and despite registering 4-5 complaints and having a word with Mr. Pankaj. My problem doesn't get resolved. Now they are closing the requests without even visiting mY place as they clearly said "technical issue hai Hume nahi pata kaise theek hoga". I wasted my money on this pathetic product with 0 customer support. I want to escalate this yo regional head or some one senior hope they are not like Mr. Pankaj or rest of the staff. Kapil miglani 9999892224

  • Videocon

    2016-11-24 08:25:42

    Dear Kapil Miglani, Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at write2us@vgmail.in and kindly mention your complaint no. in your subject line. Thank You for your cooperation. Regards, Videocon Online Team

  • Videocon

    2016-11-30 11:38:34

    Dear MANOHAR TAMTA , We request you kindly contact to your dealer for further help.For any further clarifications, please write to us at write2us@vgmail.in and kindly mention your complaint no. in your subject line. Thank You for your cooperation. Regards, Videocon Online Team

  • Videocon

    2016-11-30 11:40:18

    Dear Shakuntala verma, Kindly share your alternate no. so that our team get in touch you and may assist your concern. Regards, Videocon Online Team

  • Prabir Mitra

    2016-12-02 14:43:57

    Respected Sir I prabir Mitra from Bandel(wb).I purchased a lcd tv on 29th nov 2015,but unfortunately my television was totally dead on 7th september.I noticed it at the shop from where i purchased it.They send a call on 9th sept.(call no Kol 0909160256).Service engineer came on 10th sept and He said that the set is totally dead and He take photo of the TV and said that he informed it to the service Center.There was no response from the company so I again came to the shop and again they send a call on 15th sept.(Call no Kol1509160108).But the resuly was same no body came to my house so again I send a call from the shop on 19th sept.(call no Kol 1919160152).I telephoning them a huge time but they said that just "hoga".Lekin kab hoga. Then they said that sir please if you send your set we will service it just in two hours.I pleased and in a very problematic way i sent my set on 25th of Oct.Then after a gap of two or three days i telephoning them for my TV.They just said that we are trying. On 3rd nov a massage was come from service centre for calling Area Incharge.I called Area Incharge said that the pannel of TV is not working so we replace you a new set by adjusting some money but from this last one month they harrased us they also misbehave not only with me also with my wife at the time of telephoning.Sir I am a customer just after 10 month my tv is totaly stoped.And you know that TV is one of our main Entertainment device .We are totaly fade up from this last three month.So if it is not possible for changing please say us we will purchase a new TV set.But we Purchased this set by knowing your brand.but by return we get a very painfull experience.

  • Prabir Mitra

    2016-12-05 11:48:08

    You do not say any response that means here also be the same scenario.

  • Videocon

    2016-12-06 09:25:36

    Dear Prabir Mitra, Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at write2us@vgmail.in and kindly mention your complaint no. in your subject line. Thank You for your cooperation. Regards, Videocon Online Team

  • Videocon

    2016-12-07 11:46:47

    Dear Kapil miglani, We hope your concern is resolved. Please write to us at write2us@vgmail.in in case you need any assistance. Regards, Videocon Online Team

  • ravish

    2016-12-10 08:32:52

    Dear sir ..I bought a new Videocon mobile 4 month ago but now it's have a problem with front camera and loudspeaker ..so I give it to meerut service center .as they tell me after 25 day my phone will come back from company but now it's time is over and when I ask about my phone they say that don't know when my phone will return from company ..how can I wait for unlimited time ..did I do any mistake to buy Videocon mobile ..and the no of company is not available.. service center person not giving me any satisfied answer and there behave is not well many time they don't pick my phone and they cut my phone when I ask about my phone ..plz sir give me back my phone I am so tensed ...plzzzzzzzz ..phone emei no is 911459901005922

  • Pushpinder Singh Grewal

    2016-12-14 09:20:19

    I want job for sales manger in videocon. My qualification is B. A. My experience is 5 years in soap

  • maran

    2016-12-17 13:11:04

    postal addres

  • Videocon

    2016-12-21 11:33:34

    Dear Prabir Mitra, You needs to pay DD for the difference amount for a new model under replacement,Our team is waiting for the same. For any further clarifications, please write to us at write2us@vgmail.in and kindly mention your complaint no. in your subject line. Thank You for your cooperation. Regards, Videocon Online Team

  • mohd shakeel

    2016-12-30 21:52:51

    i am looking for a job in customer service and having 13 years experience in home appliance and consumer electronics field.

  • Dilip Thakkere

    2017-01-02 09:29:05

    I have purchased videocon Krypton 3 v50jg smart phone from Snapdeal online on 25-11-2016. I found that its front camara has weak picture clarity. while whatsapp calling, images are not clear and thete is dark background. Now Snapdeal is not ready to accept return & refund. They ask me to visit service centre. The service centre opined that inferior/low quality of front camara lens usedf. Snapdeal says it is brand issue. videocon has to address it. I was left in the lurch. Videocon, please clarify this issue.

  • Dilip Thakkere

    2017-01-02 09:35:22

    I have purchasedd videocon KLrypton3 v50jg smartphone on 25-11-2016. It front camara has weak video recceiption. your service centre opined that front camara len used, was inferior/low quality. Snapdeal says it is brand issue hence directly deal with co. Dilip Thakker, Mumbai

  • Arun Kumar

    2017-01-20 12:00:33

    I Arun Kumar from trinadhapuram, Visakhapatnam is writing to u because I bought a TV from Videocon of 28inch LED TV n after one year n two months it's not working n I have been given the warranty for 3 years but now the incharge is saying it's only one hear warranty...... And the person who came to repair the TV said he can't do anything about it n we have to take it to the service center and there r saying the warranty don't apply do something soon abt it..... We bought the TV from Indian navy canteen circar visag..... At 02/11/15 We bought the tv My number is 9491833540 Please do something fast or I will contact someone superior for this or else to this matter take acting soon

  • Manish Mittal

    2017-01-20 13:21:35

    I have purchase led model ddb in jan 2014 , inspite of to many complaints no one is responding today I get vg complaint no and I done complaint and from there one excutive mr sarfraz come to my office and he is asking to give him first survice charge then only the spare part will be changed otherwise complaint will be refused And when I refuse to give him service earlier before repair he mark on his compait book customer refused Then I have given call again to vg They said you to give service charge first I asked him why then he me reply who will trust you that after a repair u will give money or not That means he is directly blaming me that I m fraud Manish Mittal Ishwar and sons timber traders 9899199955 im4umanish@gmail.com Purchase from Balaji enterprises Durga puri chowk Loni road shahdara Bill no R24050 Date 20 jan 2014 V/con-led-vje42fhdob Pls do the needful asap

  • suman

    2017-01-20 16:13:27

    i want job in vediocon my qualifications diploma three years in electronics engg. , i am fresher

  • Videocon

    2017-01-24 11:34:51

    Dear Arun Kumar, Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at write2us@vgmail.in and kindly mention your complaint no. in your subject line. Thank You for your cooperation. Regards Videocon Online Team

  • vandna

    2017-01-25 06:41:12

    hi i want job so how to apply

  • avanish kuar

    2017-01-25 09:09:10

    i bought a videocon android mobile from kanpur but it can't work properly. so i gave it videocon service centre but they are not back my mobile after 2 months. if anybody may help me then help . my mobile no 99354913527 & 8354982706

  • rustam

    2017-01-30 18:31:45

    Videocon service center Lana have up khushi nagar pin cood no 274305 a /c and ref and wm

  • rustam

    2017-01-30 18:42:03

    Service centre lana ha khushi nagar up ma pin cood 274305 please coll me rustam mobile no 09224532899 /07208735917

  • Dr. Haresh Dharma

    2017-02-01 04:04:23

    09422483635 My side by side refrigerator of videocon has a problem since Sunday . Book the complain with service center nothing happens , then phone up the dealer at Ulhasnagar The Usha show room the man says it is Monday show room is closed called again on tuesday they say will take two three days to send the servicing staff. The freezer compound I stock so many items mostly imported all gone spoiled. this is the company Called Videocon who is responsible for the loss of worth Rs.10000.00 surely the Company and show I will sue them for the loss.

  • Mansingh chauhan

    2017-02-04 02:22:54

    Sir, I want buy vidiocon product in bulk. Please contact me . Mansing hchauhan 09407275516 Thank u

  • SUSANTA KUMAR DASH

    2017-02-08 06:30:06

    MY LCD TV IS OUT OF ORDER IN WITHIN WARRANTY PERIOD ,ALREADY I DEPOSIT MY TV IN SHREE SERVICE CENTRE BHUBANESWAR ,ODISHA 1 YEAR ,BUT I DO NOT GET IN ANY INFORMATION FROM YOUR SIDE ,CAN U TELL ME THIS IS U R SERVICE SYSTEM

  • Videocon

    2017-02-09 11:13:18

    Dear Rustam , We are still awaiting information about your complaint number. You can contact us on write2us@vgmail.in. Please let us know if we can be of any further assistance. Regards, Videocon Online Team

  • Videocon

    2017-02-09 11:20:50

    Dear Susanta Kumar Dash, We are sorry for the experience you had. Please write to us about your problem with your complaint ID at write2us@vgmail.in and we will put all our efforts in trying to help you out. In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi. Regards, Videocon Online Team

  • Videocon

    2017-02-09 11:23:04

    Dear Mansingh chauhan, Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at write2us@vgmail.in and kindly mention your complaint no. in your subject line. Thank You for your cooperation. Regards, Videocon Online Team

  • Videocon

    2017-02-10 11:22:00

    Dear Dr. Haresh Dharma , We hope your concern is resolved. Please write to us at write2us@vgmail.in in case you need any assistance. Regards, Videocon Online Team

  • Kulwinder singh

    2017-02-12 13:07:28

    I want PUKcode of my no 9653491562

  • Videocon

    2017-02-13 11:01:29

    Dear Mansingh chauhan , We hope your concern is resolved. Please write to us at write2us@vgmail.in in case you need any assistance. Regards, Videocon Online Team

  • Videocon

    2017-02-16 11:00:24

    Dear Arun Kumar, We hope your concern is resolved. Please write to us at write2us@vgmail.in in case you need any assistance. Regards, Videocon Online Team

  • Videocon

    2017-02-16 11:15:36

    Dear Susanta Kumar Dash, We are still awaiting information about your complaint number. You can contact us on write2us@vgmail.in. Please let us know if we can be of any further assistance. Regards, Videocon Online Team

  • Rajaram Suryawanshi

    2017-02-19 09:32:04

    I have gas leaking problem with my split AC(videocon) and I do not know about condensing coil price

  • Videocon

    2017-02-20 09:46:13

    Dear Rajaram Suryawanshi, We are sorry for the experience you had. Please write to us about your problem with your complaint ID at write2us@vgmail.in and we will put all our efforts in trying to help you out. In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi. Regards, Videocon Online Team

  • Ravindra Kumar

    2017-02-23 05:57:56

    Dear Sir/Madam, We purchased a 32' slim colour tv on 1st december 2015, from fine electronics, main bazar ambedkar chowk, ballabgarh, faridabad. It started giving trouble in december 2015, (less than 10 days). the remote is not working properly and led buttons also not working. after lot of phone calls, they come and demand 1500 hundred rupees. and they refused to repair my led without money, my led is under warranty period, videocon executive why demand money? we did lot of call regarding problem but they didn't any positive response. our problem is remain. please help to overcome... Regards, Ravindra kumar 88022-85285

  • Ravindra Kumar

    2017-02-23 06:00:02

    Dear Sir/Madam, We purchased a 32? slim colour tv on 1st december 2015, from fine electronics, main bazar ambedkar chowk, ballabgarh, faridabad. It started giving trouble in december 2015, (less than 10 days). the remote is not working properly and led buttons also not working. after lot of phone calls, they come and demand 1500 hundred rupees. and they refused to repair my led without money, my led is under warranty period, videocon executive why demand money? we did lot of call regarding problem but they didn’t any positive response. our problem is remain. please help to overcome… Regards, Ravindra kumar 88022-85285

  • sonu kumar

    2017-02-25 21:00:19

    Mere ek mobile Videocon care ke pass gayi thi display banne ke liye lekin oha to or bhi biger gaya to oha company bheja to bola gya baad me ki company apko naya mobile degi

  • Videocon

    2017-02-27 11:19:48

    Dear Rajaram Suryawanshi , We are still awaiting information about your complaint number. You can contact us on write2us@vgmail.in. Please let us know if we can be of any further assistance. Regards, Videocon Online Team

  • Videocon

    2017-02-28 11:29:41

    Dear Ravindra Kumar, Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at write2us@vgmail.in and kindly mention your complaint no. in your subject line. Thank You for your cooperation. Regards, Videocon Online Team

  • rajesh.rawat@jakson.com

    2017-03-02 13:30:38

    Videocon service is very bad experience cw received at time of our led problem.#not proper response at time of complain logng.# after complain living maximum no divert to another no for problem..and demanding the mony.....¿

  • Videocon

    2017-03-07 10:04:32

    Dear rajesh.rawat@jakson.com, We are sorry for the experience you had. Please write to us about your problem with your complaint ID at write2us@vgmail.in and we will put all our efforts in trying to help you out. In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi. Regards, Videocon Online Team

  • Videocon

    2017-03-14 09:19:52

    Dear rajesh.rawat@jakson.com, We are still awaiting information about your complaint number. You can contact us on write2us@vgmail.in. Please let us know if we can be of any further assistance. Regards, Videocon Online Team

  • Rajib Kumar Roy

    2017-03-14 23:26:12

    I am seeking a manufacturer of my innovative-idea ( Hybrid Refrigerator cum Vacuum Chamber ) which I have published in the website ( ideas4all.com/users/51714-rajib69 ). Although I did not build a prototype, I envisage that it will store food for a longer time than a conventional-refrigerator while consuming less power.

  • Dharmender

    2017-03-22 15:29:11

    Respected sir                      My d2h customer Id is- 37697720 nd regn.no is 41453485983 I registered my complain to  customercare on 27 feb that I m facing some problem in d2h box.executive came nd replace d2h box nd demand 200 visiting charge nd 200 d2h box replacement charge total(400).after that i paid 400rs.I asked for receipt but executive denied that egency did not provide any receipt. After 4 days again I find same problem in d2h box.executive came nd replace box.on the date 22 March again I m facing same problem how I can getrid  from this problem Plz short out this issue as soon as possible Thanks regards 9555534776

  • Videocon

    2017-03-24 11:56:17

    Dear Rajib Kumar Roy, We are still awaiting information about your complaint number. You can contact us on write2us@vgmail.in. Please let us know if we can be of any further assistance. Regards, Videocon Online Team

  • Mitesh Suthar

    2017-03-30 14:13:21

    Videocon servce is very bad experience Like a bakvas at Vijay sales Chandkheda in ahmedabad,Gujarat . Not proper response also answer.....I think Videocon is bakvas company in this world really...

  • Videocon

    2017-03-31 10:20:06

    Dear Mitesh Suthar, We are sorry for the experience you had. Please write to us about your problem with your complaint ID at write2us@vgmail.in and we will put all our efforts in trying to help you out. In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi. Regards, Videocon Online Team

  • Videocon

    2017-04-07 11:23:55

    Dear Mitesh Suthar We are still awaiting information about your complaint number. You can contact us on write2us@vgmail.in. Please let us know if we can be of any further assistance. Regards, Videocon Online Team

  • Rajesh munjal

    2017-04-18 06:31:25

    Mene ek ac bharat redio corporation se kharda tha jo ki khrab ho gya service center wale indoor wala utar kr le gye h or kafi chhakar lagane k baad bhi vapis nahi laga rahe aapke sabhi adhikariyon se baat kr k bhi koi fayda nahi h jisse bhi baat kro wohi jwab de deta h k intjaar kro kya bkvas compny h baatein to badi badi krte ho or custmer ko santust nahi krte mera ac kb tk thik ho kr lagega mujhe bataye mob...9660305402 hanumangarh town

  • shiv Shankar Sharma

    2017-04-23 10:15:50

    Respected sir. More than 15 bar complent inyour office and shop vijay Sales Pretam Pura Delhi I sand mail complent.2 head office but no any response in my febur. My led more problems thak tHak. No salution in your company providing please contact us emedetly

  • Videocon

    2017-05-11 11:18:38

    Dear Shiv Shankar Sharma, We are sorry for the experience you had. Please write to us about your problem with your complaint ID at write2us@vgmail.in and we will put all our efforts in trying to help you out. In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi. Regards, Videocon Customer Support Team

  • Shanthi sankaran

    2017-05-13 07:39:16

    Very worst in providing after sales service.I bought awashing machine from a local dealer Sathya agencies.with an extended warranty of two years.It got some fault and I lodged a complaint for many times but every time the response from their side was complaint was cancelled by the technician.Afterthat one technician came and he said that spare parts are needed he'll bring. But so many days have passed till now nobody has come to rectify the mistake.Is this a good Company? When you can not provide after sales service why you are giving warranty tothe products

  • Videocon

    2017-05-15 10:35:59

    Dear Shanthi sankaran , We are sorry for the experience you had. Please write to us about your problem with your complaint ID at write2us@vgmail.in and we will put all our efforts in trying to help you out. In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi. Regards, Videocon Customer Support Team

  • Videocon

    2017-05-18 11:24:52

    Dear Shiv Shankar Sharma We are still awaiting information about your complaint number. You can contact us on write2us@vgmail.in. Please let us know if we can be of any further assistance. Regards, Videocon Customer Support Team

  • bichitra Kumar rout

    2017-05-27 08:21:10

    service not saticefay

  • bichitra Kumar rout

    2017-05-27 08:32:28

    Nice

  • Videocon

    2017-05-29 10:29:35

    Dear Bichitra Kumar Rout, We are sorry for the experience you had. Please write to us about your problem with your complaint ID at write2us@vgmail.in and we will put all our efforts in trying to help you out. In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi. Regards, Videocon Customer Support Team

  • SIDDHARTHA SRIVASTAVA

    2017-06-02 05:25:33

    I purchased a 330 litre double door refrigerator from Value Plus retailer at Mahanagar Lucknow on 28th May, 2017. At the time of purchase adhesive tapes were affixed on the utility boxes in the Freezer & at the door. So I could'nt check the same. However when the Refrigerator arrrived at my home and I removed the adhesive tapes it was found that the cover of the said boxes were broken. I informed the same to the dealer who in turn told that the Engineer who would visit home will rectify the problem. When the Engineer arrived he agreed that the cover were broken and he also took some snaps of the same and assured that they will be replaced within a week. However today when I followed up with the Engineer i.e. Mr. Mohsin (Mob. No. 7055704656) he informed that he has raised a requirement and on asking when it would be replace then he gave a very unsatisfactory answer that he does'nt know and cannot confirm any timeline regarding that. Kindly understand the plight of the customer who after overlooking other prestigious brands decides to put faith on your brand after on the very next day feels cheated and is given false promises.

  • pitambar

    2017-06-02 05:44:25

    dear sar mara refrigerator singel door ka hai jiska compresar sort hai sarvies senter na kaha 3 days me wark ho jayga lakin ajj 35 days ho gaya abhi tak repair nahi hua plese repair for my frege thanks

  • Videocon

    2017-06-05 08:43:51

    Dear Bichitra Kumar Rout, We are still awaiting information about your complaint number. You can contact us on write2us@vgmail.in. Please let us know if we can be of any further assistance. Regards, Videocon Customer Support Team

  • Videocon

    2017-06-05 09:16:30

    Dear Pitambar, We are sorry for the experience you had. Please write to us about your problem with your complaint ID at write2us@vgmail.in and we will put all our efforts in trying to help you out. In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi. Regards, Videocon Customer Support Team

  • Videocon

    2017-06-05 09:18:29

    Dear SIDDHARTHA SRIVASTAVA , We are sorry for the experience you had. Please write to us about your problem with your complaint ID at write2us@vgmail.in and we will put all our efforts in trying to help you out. In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi. Regards, Videocon Customer Support Team

  • Videocon

    2017-06-12 07:31:23

    Dear SIDDHARTHA SRIVASTAVA , We are still awaiting information about your complaint number. You can contact us on write2us@vgmail.in. Please let us know if we can be of any further assistance. Regards, Videocon Customer Support Team

  • Videocon

    2017-06-12 07:32:46

    Dear Pitambar, We are still awaiting information about your complaint number. You can contact us on write2us@vgmail.in. Please let us know if we can be of any further assistance. Regards, Videocon Customer Support Team

  • Ajit Kumar gupta

    2017-06-13 06:23:28

    Mane Videocon ka Ac liya hua hai mere yha ka servise. Center wala servise. Nhi de pa rha hai mera 8tarik ka complen hai aaj tak mere yha koi nhi aaya hai mene apne Area manejer Mr Yadav say bhi bt kiya to wo bhi mera sapot nhi kar rhe hai

  • Ajit Kumar gupta

    2017-06-13 06:25:14

    Mrea mobile no 8542053000 hai

  • Ajit Kumar gupta

    2017-06-13 07:02:42

    Videocon ki servise. Sabsay gatiya kowalti ka hai

  • Ajit Kumar gupta

    2017-06-13 07:04:31

    Videocon ke area manager kisi ki bt nhi sunta hai

  • tanmay bansal

    2017-06-22 14:40:20

    I do not like the service of Videocon, neither does the customer call the phone and the people who call the phone they do not come to serve, call the company.

  • sam

    2017-06-30 07:52:47

    will videocon company ask for security amount of 2550 rs in offer letter please conform anyone am in confusion and i got mail from hrhiring.videocon12@gmail.com. Is this mailid true or fake

  • bhaskaran sekharath

    2017-06-30 16:59:25

    The worst service I have ever seen. My TV under warranty developed problems since March 2017. Repeated complaints with customercare did not resolve the issue till today i.e. 30.6.17.. They are tossing the problem between d2h and Service centre, leaving the customer to suffer. This is violation of warranty clause as also deficiency in service.

  • Sapna,d/o K.Ganapathirao

    2017-07-02 05:09:54

    No reply since our letter ft.29/4/2017 regarding redemption of money back certificate of Videocon paisa vasool offer.

  • Videocon

    2017-07-07 10:16:26

    Dear Sapna,d/o K.Ganapathirao Greetings from Customer Support Team! Congratulations on maturity of the “Paisa Vasool Offer” bond! We request you to send the original physical copy of the bond along with a self-attested ID proof copy of the bondholder to the below address: BMO Dept., Videocon Industries Ltd, 14 Km Stone, Aurangabad-Paithan Road, Village Chitegaon To: Paithan Dist: Aurangabad We will be able to start working on your claim, only after receiving the above requested documents. Do keep a copy of the original document for future reference. For any further assistance, please feel free to get in touch with us. Contact No - 02431-251887 Email - BMO@videoconmail.com Thank you for your cooperation. Warm Regards, Videocon Customer Support Team

  • Videocon

    2017-07-07 10:19:00

    Dear Bhaskaran Sekharath, We are sorry for the experience you had. Please write to us about your problem with your complaint ID at write2us@vgmail.in and we will put all our efforts in trying to help you out. In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi. Regards, Videocon Customer Support Team

  • Videocon

    2017-07-07 10:23:32

    Dear Sam, We are sorry for the experience you had. Please write to us about your problem with your complaint ID at write2us@vgmail.in and we will put all our efforts in trying to help you out. In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi. Regards, Videocon Customer Support Team

  • Videocon

    2017-07-07 10:25:31

    Dear Tanmay Bansal, We are sorry for the experience you had. Please write to us about your problem with your complaint ID at write2us@vgmail.in and we will put all our efforts in trying to help you out. In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi. Regards, Videocon Customer Support Team

  • Videocon

    2017-07-07 10:28:14

    Dear Ajit Kumar gupta , We are sorry for the experience you had. Please write to us about your problem with your complaint ID at write2us@vgmail.in and we will put all our efforts in trying to help you out. In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi. Regards, Videocon Customer Support Team

  • Videocon

    2017-07-07 10:32:11

    Dear Ajit Kumar gupta , Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at write2us@vgmail.in and kindly mention your complaint no. in your subject line. Thank You for your cooperation. Regards, Videocon Customer Support Team

  • Videocon

    2017-07-14 09:38:57

    Dear Tanmay Bansal, We are still awaiting information about your complaint number. You can contact us on write2us@vgmail.in. Please let us know if we can be of any further assistance. Regards, Videocon Customer Support Team

  • Videocon

    2017-07-14 09:39:43

    Dear Sam, We are still awaiting information about your complaint number. You can contact us on write2us@vgmail.in. Please let us know if we can be of any further assistance. Regards, Videocon Customer Support Team

  • Videocon

    2017-07-14 09:40:32

    Dear Bhaskaran Sekharath, We are still awaiting information about your complaint number. You can contact us on write2us@vgmail.in. Please let us know if we can be of any further assistance. Regards, Videocon Customer Support Team

  • Videocon

    2017-07-14 09:41:32

    Dear Sapna,d/o K.Ganapathirao, We are still awaiting information about your complaint number. You can contact us on write2us@vgmail.in. Please let us know if we can be of any further assistance. Regards, Videocon Customer Support Team

  • bhaskaran sekharath

    2017-07-14 12:39:39

    I have already put a comment on 30.6.17. This complaint of 23.6.17 still pending. No one ever visited for an on the site evaluation of the problem from 23 Jun till today i.e. 14 July. The product under warranty. Spoke to Area Manager, General Manager Maharashtra Circle and sent several messages. No action by any one. No response from them.

  • Videocon

    2017-07-15 09:34:41

    Dear Bhaskaran Sekharath, We are sorry for the experience you had. Please write to us about your problem with your complaint ID at write2us@vgmail.in and we will put all our efforts in trying to help you out. In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi. Regards, Videocon Customer Support Team

  • Videocon

    2017-07-22 08:43:32

    Dear Bhaskaran Sekharath, We are still awaiting information about your complaint number. You can contact us on write2us@vgmail.in. Please let us know if we can be of any further assistance. Regards, Videocon Customer Support Team

  • ruchi

    2017-07-31 08:13:56

    Bhut bakar company ha ...bhut he bakbas company ha...I request u call never to purchase any product of this company. ..n branch manager of akhnoor bhut he batmiz ha ...he don't knw how to talk ....humna na videocone refigeneter liya tha 2 year b nhi chala .....please don't buy any thing ....5 year ki warranty ha but branch manager bolta ha ma'am kya karu ...

  • Videocon

    2017-08-03 09:44:01

    Dear Ruchi We are sorry for the experience you had. Please write to us about your problem with your complaint ID at write2us@vgmail.in and we will put all our efforts in trying to help you out. In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi. Regards, Videocon Customer Support Team

  • KASHI PRASAD

    2017-08-05 11:24:10

    AFTER SALES SERVICES OF VIDEOCON IS WORST. I MADE A COMPLAIN OF MY WASHING MACHINE ON 30.07.2017 VIDE GHA3007170341, BUT AS ON 05.08.2017 IT IS STILL UNATTENDED. TALKED TO AREA MANAGER BUT NO SOLUTION.

  • Satheeshan

    2017-08-07 18:32:46

    I draw your kind and attention that, i have always purchase your product only, but unfortunately I have purchase one LED TV" MIRAAGE PLUS" one year before. and just one month back the display was dameged and i was unsatisfactor with your this product. please think over it.

  • Navin

    2017-08-07 18:35:23

    I draw your kind and attention that, i have always purchase your product only, but unfortunately I have purchase one LED TV” MIRAAGE PLUS” one year before. and just one month back the display was dameged and i was unsatisfactor with your this product. please think over it.

  • Videocon

    2017-08-08 07:24:31

    Dear Navin, We are sorry for the experience you had. Please write to us about your problem with your complaint ID at write2us@vgmail.in and we will put all our efforts in trying to help you out. In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi. Regards, Videocon Customer Support Team

  • Videocon

    2017-08-08 07:27:18

    Dear Satheeshan, We are sorry for the experience you had. Please write to us about your problem with your complaint ID at write2us@vgmail.in and we will put all our efforts in trying to help you out. In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi. Regards, Videocon Customer Support Team

  • Videocon

    2017-08-08 07:29:40

    Dear Kashi Prasad, Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at write2us@vgmail.in and kindly mention your complaint no. in your subject line. Thank You for your cooperation. Regards, Videocon Customer Support Team

  • Videocon

    2017-08-10 09:29:41

    Dear Ruchi We are still awaiting information about your complaint number. You can contact us on write2us@vgmail.in. Please let us know if we can be of any further assistance. Regards, Videocon Customer Support Team

  • Videocon

    2017-08-11 07:12:03

    Dear Kashi Prasad, Our team has shared a quotation for the work to be carried out on chargeable basis. We are eagerly awaiting your confirmation/approval on the quotation. Please reply for the same. For any further clarifications, please write to us at write2us@vgmail.in and kindly mention your complaint no. in your subject line. Thank You for your cooperation. Regards, Videocon Customer Support Team

  • Jitendra Chug

    2017-08-14 05:44:06

    I have made complaint of refrigerator on 20.07.2017. No initiative taken by the service team. Very poor and disappointed after sale service.

  • Videocon Customer Support Team

    2017-08-16 10:26:17

    Dear Jitendra Chug, We are sorry for the experience you had. Please write to us about your problem with your complaint ID at write2us@vgmail.in and we will put all our efforts in trying to help you out. In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi. Regards, Videocon Customer Support Team

  • Videocon

    2017-08-16 11:56:03

    Dear Navin, We are still awaiting information about your complaint number. You can contact us on write2us@vgmail.in. Please let us know if we can be of any further assistance. Regards, Videocon Customer Support Team

  • Videocon

    2017-08-16 11:57:52

    Dear Satheeshan, We are still awaiting information about your complaint number. You can contact us on write2us@vgmail.in. Please let us know if we can be of any further assistance. Regards, Videocon Customer Support Team

  • Videocon

    2017-08-17 07:44:32

    Dear Ruchi We are still awaiting information about your complaint number. You can contact us on write2us@vgmail.in. Please let us know if we can be of any further assistance. Regards, Videocon Customer Support Team

  • JAI YADAV

    2017-08-23 07:12:25

    Hi, I m Jai Yadav & live at Dharuhera, dist - Rewari. On 30/06/17, my washing machine (Videocon Digi dolphin) got some operational problem in gear box and unfortunately relying on VIDEOCON ethics & promises, I did a mistake in a hope to get best services from videocon customer services, I called them, they visited, inspected machine & said, it has issue with gear box which need to be fix. I asked them to go ahead as it is priority one job for us. Two days later they came to my apartment & tried to fix gearbox but they were totally failed to do so. They asked me to dump this machine at Rewari service centre for early resolution. We did the same & delivered machine at Rewari service station at our own. Till that day, it is not repaired and whenever I asked about the status, they have a simple reply that the spare parts are not available in India. Service centre has closed previous complaints at their own & re-register new complain no. Gur2207170178 on 22/07/2017 which is to be considered as wrong practice & unethical practice. I purchased videocon washing machine on the face value of company & its services partners all over world. How it possible that parts of machine are not available and if there is such a long delay, then it should be dealt with serious concern where customer should not be faced such issues due to inefficiency of service centre. The behavior of service centre is not up to the mark, even don't have basis ethics to deal with clients. Is there any hope for me for repair of my washing machine ???? If yest, pls do oblise and if not then let me know so that I can purchase new one and existing VIDEOCON machine could be dump.I request you to pls consider it on priority basis to investigate the liability of your service partners to make your clients happy. Best Regards

  • Videocon

    2017-08-23 09:47:59

    Dear Jitendra Chug, We are still awaiting information about your complaint number. You can contact us on write2us@vgmail.in. Please let us know if we can be of any further assistance. Regards, Videocon Customer Support Team

  • Videocon

    2017-08-23 11:41:09

    Dear Jai Yadav, Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at write2us@vgmail.in and kindly mention your complaint no. in your subject line. Thank You for your cooperation. Regards, Videocon Customer Support Team

  • Raj soni

    2017-09-05 15:19:43

    Dear sir I've bought the refrigerator from ur dealer M/s electronic who has give me the 1+1 year gurantee of my refrigerator Now its is not working well and now your customer care executive refused to repair it in sarvis.. I haven't received such kind of bad sarivs. Videocon has great name in market don't spoil company name Kindly help me my name is raj Mobile no is 9711737930 Address 1/1897-A moti ram road east ram nagar Shahdara delhi I've attached the copy of my invoice

  • Videocon

    2017-09-06 08:18:19

    Dear Raj Soni, Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at write2us@vgmail.in and kindly mention your complaint no. in your subject line. Thank You for your cooperation. Regards, Videocon Customer Support Team

  • Afsar ahmad

    2017-09-08 19:08:46

    Videocon ke har aitam 1993 se men khareed kar use kar raha hun leken 29 01 2014 aur 10 072014 ko 325 lettar ke refrejetar khareedey tab pata chala ke videocon ek beiman aur daku kampany hey jab sey ferej leya he kaam nahe kar rahey ek firej ka campreshar kharab he 01139404040 par campland ke 1800 rs mangtey hen ab es daku videocon sey koi puchey warante kes baat ke 5 sall me 5 baar firej kharab ho geys to tumney grahak sey new firej ke paisey prapt kar leye frood campani he g m campani malik ka name pata net par nahe hey campani par court case karunga shahr me filakse lagwanga choor daku campani he afsar ahmad khan gulaothi disstt bulandshahr u p mob no 09837309395 aap sabhe sey prarthna he kabhe bhe videocon ke chakkar me na aaye

  • Videocon

    2017-09-09 06:43:20

    Dear Afsar Ahmad, Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at write2us@vgmail.in and kindly mention your complaint no. in your subject line. Thank You for your cooperation. Regards, Videocon Customer Support Team

  • mukund more

    2017-09-14 07:28:09

    my cell no is 9969817729. you can verify my complaint your area service incharge Mr Vikas Pande has been appointed to harass customers. please take disciplinary action against him my LED Tv is not displaying picture.

  • mukund more

    2017-09-14 07:30:24

    mr Venugopla Dhut please look in to matter personally see ground reality. your customer care dept is horrible

  • ashish gohel

    2017-09-14 18:32:23

    mr CEO please look in to matter personally see ground reality. your customer care dept and Service team is horrible

  • Ashish David

    2017-09-15 05:55:01

    Iam having Videocon 4k 3D smart LED TV which is of 1.11 Yrs old, facing problem with main board and customer care said the cost will be around Rs 5000 and it will be replaced under paid basis. This is my 1st TV got repair within 1.11 Yrs of period, I have Samsung LCD TV which is 10 Yrs old and still working fine. Highly disappointed by the failure of part in the TV and its cost. Requesting you to consider the replacement of the said board under Goodwill warranty.

  • Videocon

    2017-09-15 10:31:27

    Dear Afsar Ahmad, Our team has shared a quotation for the work to be carried out on chargeable basis. We are eagerly awaiting your confirmation/approval on the quotation. Please reply for the same. For any further clarifications, please write to us at write2us@vgmail.in and kindly mention your complaint no. in your subject line. Thank You for your cooperation. Regards, Videocon Customer Support Team

  • Videocon

    2017-09-16 07:15:19

    Dear Ashish David, We are sorry for the experience you had. Please write to us about your problem with your complaint ID at write2us@vgmail.in and we will put all our efforts in trying to help you out. In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi. Regards, Videocon Customer Support Team

  • Videocon

    2017-09-16 07:17:17

    Dear Ashish Gohel, We are sorry for the experience you had. Please write to us about your problem with your complaint ID at write2us@vgmail.in and we will put all our efforts in trying to help you out. In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi. Regards, Videocon Customer Support Team

  • Videocon

    2017-09-16 07:19:40

    Dear Mukund More, Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at write2us@vgmail.in and kindly mention your complaint no. in your subject line. Thank You for your cooperation. Regards, Videocon Customer Support Team

  • Videocon

    2017-09-16 07:20:48

    Dear Mukund More, Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at write2us@vgmail.in and kindly mention your complaint no. in your subject line. Thank You for your cooperation. Regards, Videocon Customer Support Team

  • ashok kataria

    2017-09-17 08:06:31

    dear sir, kindly look in my matter. right from first day i am facing problem in my washing m/c. today i have made several phones to your company professionals, but do not help me to resolve my problem. this makes me to think about the videocon that: 1. EITHER company is giving jobs to the personnels , who doesn't care about company's reputation. 2. EITHER Chair Person, Managing Directors and HR professionals are not interested to depute perfect persons for right place. 3. EITHER company is thinking that it has got satisfactory position in bussiness. at last i am making a request again that if you are not keen interested to solve my problem, then kindly inform by return mail. so i may inform publically . the correct nature of company . thanking you. yours truly, ASHOK KATARIA Mobile : 9425075857 INDORE (M.P.) COMPLAINT No. IND1109170105 DATED 11/09/2017 WASHING MACHINE 7.2 KG. DATE OF PURCHASE :11/09/2017

  • ashok kataria

    2017-09-17 08:08:52

    dear sir, i have to regiter a complaint of my washing machine which i have purchased on date 11-09-2017 and got problem in timer switch (15 min) as it is not proper , so kindly change the timer button or arrange to change my washing m/c. if a person is getting trouble from very first day , then its company's liability to resolve the problem as early as possible. kindly help me to overcome from this issue on priority. thanks mahendra kataria 9425937700 INDORE (M.P.)

  • Videocon

    2017-09-18 10:27:52

    Dear Ashok Kataria, Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at write2us@vgmail.in and kindly mention your complaint no. in your subject line. Thank You for your cooperation. Regards, Videocon Customer Support Team

  • Videocon

    2017-09-18 10:28:14

    Dear Ashok Kataria, Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at write2us@vgmail.in and kindly mention your complaint no. in your subject line. Thank You for your cooperation. Regards, Videocon Customer Support Team

  • Videocon

    2017-09-20 07:57:46

    Dear Mukund More, We hope your concern is resolved. Please write to us at write2us@vgmail.in in case you need any assistance. Regards, Videocon Customer Support Team

  • Videocon

    2017-09-22 08:59:56

    Dear Ashok Kataria, We hope your concern is resolved. Please write to us at write2us@vgmail.in in case you need any assistance. Regards, Videocon Customer Support Team

  • kamal Anand

    2017-09-23 08:35:45

    Very pathetic service of Videocon. My LED is not working which is under warranty. It's 2 months over but still not repaired. One day technician came and taken Rs.800 as visit charge and said mother board will be replaced in 3-4 days. Still no proper response and you chase Videocon authority like dog. Very worst service. Pls donot purchase product of Videocon. Now, need to take help of consumer forum. Kamal Anand 9930945386

  • Videocon

    2017-09-23 09:24:06

    Dear Ashish Gohel, We are still awaiting information about your complaint number. You can contact us on write2us@vgmail.in. Please let us know if we can be of any further assistance. Regards, Videocon Customer Support Team

  • Videocon

    2017-09-23 09:25:30

    Dear Ashish David, We are still awaiting information about your complaint number. You can contact us on write2us@vgmail.in. Please let us know if we can be of any further assistance. Regards, Videocon Customer Support Team

  • Videocon

    2017-09-23 09:38:56

    Dear Kamal Anand, Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at write2us@vgmail.in and kindly mention your complaint no. in your subject line. Thank You for your cooperation. Regards, Videocon Customer Support Team

  • Videocon

    2017-09-26 09:16:40

    Dear Jai Yadav, We hope your concern is resolved. Please write to us at write2us@vgmail.in in case you need any assistance. Regards, Videocon Customer Support Team

  • Videocon

    2017-09-28 09:12:49

    Dear Kamal Anand, We hope your concern is resolved. Please write to us at write2us@vgmail.in in case you need any assistance. Regards, Videocon Customer Support Team

  • Dhirendra Kumar Dwivedi

    2017-10-10 17:07:56

    I have purchased Videocon LED TV 42 inch. I have lodged complaint before a month of lines appearing on screen. some times TV gets off for few seconds. But problem is still in continue. Only receiving mail that they will find the solution. regards Dhirendra Kumar Dwivedi

  • Videocon

    2017-10-11 08:37:13

    Dear Dhirendra Kumar Dwivedi, We are sorry for the experience you had. Please write to us about your problem along with your complaint ID or contact number at write2us@vgmail.in and we will put all our efforts in trying to help you out. In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi. Regards, Videocon Customer Support Team

  • Videocon

    2017-10-16 11:18:15

    Dear Raj Soni, We hope your concern is resolved. Please write to us at write2us@vgmail.in in case you need any assistance. Regards, Videocon Customer Support Team

  • Kavendra chauhan

    2017-10-17 07:20:00

    I have purchased the Videocon Refrigerator model No - VZ254 PTCRP 01 and Sr No 110517860142200626 from Vishal distributors Ghaziabad on dated 08.07.2017. After purchase we are facing the problem in the products. We already complain two times. At first time your customer care executive told us to clean the products properly with lemon. We are very surprised that what he is saying but we do this. after all the product not working and complain again, after seven days an engineer visit and change the part after 10 days. After this we are facing the same problem in the products. Refrigerator is not working properly still now. as per my best knowledge the videocon product is best in the world but service is so poor. We are waiting your further action otherwise we have to take further action as a consumer. Regards,

  • videocon

    2017-10-17 10:17:07

    Dear Kavendra Chauhan, We are sorry for the experience you had. Please write to us about your problem along with your complaint ID or contact number at write2us@vgmail.in and we will put all our efforts in trying to help you out. In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi. Regards, Videocon Customer Support Team

  • Videocon

    2017-10-18 10:25:59

    Dear Dhirendra Kumar Dwivedi, We are still awaiting information about your complaint number. You can contact us on write2us@vgmail.in. Please let us know if we can be of any further assistance. Regards, Videocon Customer Support Team

  • Ravindra kumar shukul

    2017-10-22 18:42:18

    Videocon products are very best in quality and its service is very good .

  • Videocon

    2017-10-24 09:54:16

    Dear Ravindra Kumar Shukul, We are sorry for the experience you had. Please write to us about your problem along with your complaint ID or contact number at write2us@vgmail.in and we will put all our efforts in trying to help you out. In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi. Regards, Videocon Customer Support Team

  • Videocon

    2017-10-24 10:10:08

    Dear Kavendra Chauhan, We are still awaiting information about your complaint number. You can contact us on write2us@vgmail.in. Please let us know if we can be of any further assistance. Regards, Videocon Customer Support Team

  • Jitendra Sharma

    2017-10-25 03:25:28

    Sir Kindly Offering premises of 1448.7sq feets on lease to your company, at prime location, on main road, Gujarat Housing Board, Pandesara, Surat, Gujarat. Mobile 919879827258 Thanking you sir, Awaiting for your kind reply.

  • Shweta

    2017-10-26 11:33:47

    Hi I am shweta maheshwari, bought smart tv - DDB 40 inch from Lotus annapurna show room , indore m.p. on 20th oct 2017. they have not properly explained about the complete features about product & also,provided installation services yesterday , on 24th oct 2017 post so many follow ups . No demo service has been provided by you. you need call for every activity . you must provide initially demo without any call .. Please provide demo by today or take your tv back and refund money to us Regards Shweta 7509062802

  • Videocon

    2017-10-27 08:57:28

    Dear Shweta, Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at write2us@vgmail.in and kindly mention your complaint no. in your subject line. Thank You for your cooperation. Regards, Videocon Customer Support Team

  • pradeep dixit

    2017-10-30 07:39:27

    I have complained 13 days before for my refrigerator but there is no response till now and I am badly suffering for this now.seriously your service is so bad and valueless. now my refrigerator has the warranty period I think when my warranty period will expiry then your company will give service.I complained again again but there is no response then you think how bad and rough your service.

  • Videocon

    2017-10-31 09:37:51

    Dear Pradeep Dixit, We are sorry for the experience you had. Please write to us about your problem along with your complaint ID or contact number at write2us@vgmail.in and we will put all our efforts in trying to help you out. In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi. Regards, Videocon Customer Support Team

  • Videocon

    2017-10-31 09:45:11

    Dear Shweta, We hope your concern is resolved. Please write to us at write2us@vgmail.in in case you need any assistance. Regards, Videocon Customer Support Team

  • Videocon

    2017-10-31 09:54:12

    Dear Ravindra Kumar Shukul, We are still awaiting information about your complaint number. You can contact us on write2us@vgmail.in. Please let us know if we can be of any further assistance. Regards, Videocon Customer Support Team

  • Videocon

    2017-11-07 10:19:52

    Dear Pradeep Dixit, We are still awaiting information about your complaint number. You can contact us on write2us@vgmail.in. Please let us know if we can be of any further assistance. Regards, Videocon Customer Support Team

  • Simran

    2017-11-19 14:21:35

    Really very bad service of your company kindly contact me asap from last 1month I'm waiting for for LED replacement your management is not replying my any call or sms or email.

  • shruti

    2017-11-21 07:26:45

    Dear Videocon company manager, Such a pathetic service!! First step: I baught "Videocon Graphite 1" smart phone from amazon of rupees 4949/-. The day I recieved I thought I should start using it so I inserted sim but unfortunately the sim was not working then I thought these is some problem with my sim only So i ranhere and there to change my sim so after 3-4 day it got changes and out of excitemet I again tried to use this futile videocon phone again sim was not working then I used my mother's sim it was not working. Irushed to the service center they said its not our problme, and this company is going to shut down. This much incident happened in Bharatpur (rajasthan). Second Step: So I specially came Delhi to submit my phone and get it repair I googled (as a usual person) I got address of Noida service center and I went there, Then I learnt that service center is already closed Third Step: So before I go this time I called them (Where they were not picking the calls) So after lot of efforts finally they picked my phone and told me address which is (C-1153, Tigri Colony, Khanpur Extension, Khanpur, New Delhi, Delhi 110062) I specially came to Khanpur, New Delhi to submit this phone. Where the office was closed from inside and I knocked after 5-10 minute they opened that. That guy was sleeping inside and without pardon he spit in the room where all phones were kept. I asked him to help me, the behave of the guy was really rude, and brutal in languages. And he was already barking and abused some other customer on phone. So I din say anything and submitted my phone there, where he clearly mentioned he will call me within 15 days. and The date was 8 Nov. 2017. Fourth Step: Today 21-11-2017 I called this buy and he used same language and said "Bahan ki lodi, teri gand mar dunga phone kia to, nahi hua phone sahi" I said May I know your name please " He replied kya ukhad legi, videocon to khud band hone wali hai" I said " Bhaiya please dhang se bat kariye" He replied " tu aa sali teri taange tod dunga, or nahi dera phone ja biagd le jo bigadna hai" Fifth step: I got afraid so I called the customer care immediately and told her all incidence, She helped my nicely and provided me number of one guy, Abhishek (8696940450), The customer care girl was really helpful and provided me complaint number "hh63753" Sixth Step: I called this Abhishek guy, I think he was in hurry and so he said I cant help you ask customer care to help you. What should I do if they are using such languages. I cant help it. I am really feeling helpless. Please help me and I want my phone. I am afraid of going there to collect my phone. And I expect strict action towards the Khanpur service center. because its not about me its about the all people who are trusting Videocon. and I expect the reply to the earlierst. I request you to elevate this at the earliest. My Number is 9711694911 The phone is submitted to the Khanpur Service Center with name Shreya Sharma (My sister)

  • shruti

    2017-11-21 07:27:01

    Dear Videocon company manager, Such a pathetic service!! Please please help First step: I baught "Videocon Graphite 1" smart phone from amazon of rupees 4949/-. The day I recieved I thought I should start using it so I inserted sim but unfortunately the sim was not working then I thought these is some problem with my sim only So i ranhere and there to change my sim so after 3-4 day it got changes and out of excitemet I again tried to use this futile videocon phone again sim was not working then I used my mother's sim it was not working. Irushed to the service center they said its not our problme, and this company is going to shut down. This much incident happened in Bharatpur (rajasthan). Second Step: So I specially came Delhi to submit my phone and get it repair I googled (as a usual person) I got address of Noida service center and I went there, Then I learnt that service center is already closed Third Step: So before I go this time I called them (Where they were not picking the calls) So after lot of efforts finally they picked my phone and told me address which is (C-1153, Tigri Colony, Khanpur Extension, Khanpur, New Delhi, Delhi 110062) I specially came to Khanpur, New Delhi to submit this phone. Where the office was closed from inside and I knocked after 5-10 minute they opened that. That guy was sleeping inside and without pardon he spit in the room where all phones were kept. I asked him to help me, the behave of the guy was really rude, and brutal in languages. And he was already barking and abused some other customer on phone. So I din say anything and submitted my phone there, where he clearly mentioned he will call me within 15 days. and The date was 8 Nov. 2017. Fourth Step: Today 21-11-2017 I called this buy and he used same language and said "Bahan ki lodi, teri gand mar dunga phone kia to, nahi hua phone sahi" I said May I know your name please " He replied kya ukhad legi, videocon to khud band hone wali hai" I said " Bhaiya please dhang se bat kariye" He replied " tu aa sali teri taange tod dunga, or nahi dera phone ja biagd le jo bigadna hai" Fifth step: I got afraid so I called the customer care immediately and told her all incidence, She helped my nicely and provided me number of one guy, Abhishek (8696940450), The customer care girl was really helpful and provided me complaint number "hh63753" Sixth Step: I called this Abhishek guy, I think he was in hurry and so he said I cant help you ask customer care to help you. What should I do if they are using such languages. I cant help it. I am really feeling helpless. Please help me and I want my phone. I am afraid of going there to collect my phone. And I expect strict action towards the Khanpur service center. because its not about me its about the all people who are trusting Videocon. and I expect the reply to the earlierst. I request you to elevate this at the earliest. My Number is 9711694911 The phone is submitted to the Khanpur Service Center with name Shreya Sharma (My sister)

  • videocon

    2017-11-21 10:00:34

    Dear Simran, We are sorry for the experience you had. Please write to us about your problem along with your complaint ID or contact number at write2us@vgmail.in and we will put all our efforts in trying to help you out. In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi. Regards, Videocon Customer Support Team

  • videocon

    2017-11-21 10:03:17

    Dear Shruti, Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at write2us@vgmail.in and kindly mention your complaint no. in your subject line. Thank You for your cooperation. Regards, Videocon Customer Support Team

  • Videocon

    2017-11-28 10:48:41

    Dear Simran, We are still awaiting information about your complaint number. You can contact us on write2us@vgmail.in. Please let us know if we can be of any further assistance. Regards, Videocon Customer Support Team

  • Bhagyashree

    2017-12-01 17:41:26

    I have raised a complaint in the month of September 16th regarding the refrigerator till now they did not rectifying the problem even I have called the manager many times the number was 7090151007 from Bangalore division, even no response from him he saying that I will send Friday this word he said on 23rd October but till now I did not get any justification from the videocon. So what is the use of buying ur products! When ur unfit for giving service and rectifying the problem for almost 3 1/2 months

  • Videocon

    2017-12-02 10:08:25

    Dear Bhagyashree, We are sorry for the experience you had. Please write to us about your problem along with your complaint ID or contact number at write2us@vgmail.in and we will put all our efforts in trying to help you out. In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi. Regards, Videocon Customer Support Team

  • grace

    2017-12-05 13:25:52

    uyhhhhhhhh huh????

  • abhinav tripathi

    2017-12-11 07:58:50

    I purchased a Videocon Washing Machine (WM VT75C45-LGY) from M/s Gulati Electronics, Rajajipuram, Lucknow on 29 January 2017. As my machine stopped functioning, I registered a complaint (NO. LUC1810170505) on 18 October 2017. Despite repeated e-mails, calls at Customer Care/Service Centre, my complaint has not been attended till date. I am extremely disappointed with such unresponsive customer service team of your company.

  • Videocon

    2017-12-11 09:21:00

    Dear Bhagyashree, We are still awaiting information about your complaint number. You can contact us on write2us@vgmail.in. Please let us know if we can be of any further assistance. Regards, Videocon Customer Support Team

  • Videocon

    2017-12-11 09:54:08

    Dear Grace, We are sorry for the experience you had. Please write to us about your problem along with your complaint ID or contact number at write2us@vgmail.in and we will put all our efforts in trying to help you out. In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi. Regards, Videocon Customer Support Team

  • Videocon

    2017-12-11 09:56:32

    Dear Abhinav Tripathi, Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at write2us@vgmail.in and kindly mention your complaint no. in your subject line. Thank You for your cooperation. Regards, Videocon Customer Support Team

  • Videocon

    2017-12-18 09:48:05

    Dear Grace, We are still awaiting information about your complaint number. You can contact us on write2us@vgmail.in. Please let us know if we can be of any further assistance. Regards, Videocon Customer Support Team

  • H. Gopalakrishnan

    2017-12-22 09:11:53

    SUBJECT:: FIRE PROOF PAINT INTRO Dear Sir, Greetings for day!!!!! We wish to inform you that we are the Authorized distributors for Fire Proof Paint and other related products for South India, Sri Lanka,Delhi& UP. This is another block buster.A unique product with lot of certifications and proven results. We are hereby sending you the Power Point Presentation on the High temperature Corrosion resistant Paint (G-1000) & Fire-Proof Paint (Fire-1). For any technical queries, feel free to check with us. Looking forward to hear from you. Thanks and regards, H. Gopala Krishnan

  • Manoj Kumar

    2017-12-29 10:59:27

    Hi Videocon Team, Unfortunately we have purchased a videocon LED on 14th Nov 2015, which has been repaired four times in last 2 years till date. Whenever this LED goes for repairing it comes after 2 months almost, i never seen such kind of worst service of LED repair, whenever we ask for fixed LED always get only single response "it will take time because we don't have part and it is coming from head office" and it goes for almost 2 months continuously. I have heard every time that if we shall change your LED if it again goes out of order, every time get same LED with temporary solution, I am here to complain last time next time I am going to take an action against Videocon. I gave my LED on 27th of November 2017 and its been more a month but it not repaired yet.

  • Videocon

    2018-01-03 11:06:23

    Dear Manoj Kumar, We are sorry for the experience you had. Please write to us about your problem along with your complaint ID or contact number at write2us@vgmail.in and we will put all our efforts in trying to help you out. In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi. Regards, Videocon Customer Support Team

  • Arshad

    2018-01-04 07:56:09

    Hello, I had given a complaint for my washing machine not working 20 days ago.. Mechanic came and took service board and after two days he fixed it and once he left my home it was having same problem. Tried calling that mechanic many time he is not responding to my any call.. They took 350/- visiting charge and 3200/- some circuit board fixing charge.. but still I am facing the same issue.. they gave me bill and told 2yrs warranty. I had used the same toll free number : 1800 419 40 40 We- My friends are planning to circulate to all IT companies in Bangalore regarding the fake calls from your Videocon Customer care and fooling people . Couple of my friends also have the same issue. With fake link : https://helplinenumber.net/videocon-service-centers-bangalore-videocon-customer-care-number-ac-fridge-ldc-led-washing-machine/ Seems to be Few employees from Videocon support internally transferring the tickets to local technicians and cheating people in the name of Videocon. Kindly do the needful ASAP. ph: 9844065293

  • Videocon

    2018-01-04 10:17:07

    Dear Arshad, Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at write2us@vgmail.in and kindly mention your complaint no. in your subject line. Thank You for your cooperation. Regards, Videocon Customer Support Team

  • Raj Kumar

    2019-12-09 12:20:47

    Dear sir, I purchased a Vediocon led tv Model No-V/CON-LED-IVE-40F21K of 40 inches in Oct 2016., Suddenly there has been faults regarding the display of the tv. A shadow appears along the one- third part of the screen causing a huge inconvenience . After having a conversation with one of your help centers I was told that the display problems & later your executive visit of my house see the issue he advised damage display, he collect visit fees also Rs.600/- Rupees & advised after some days i replace your display but many of many followup not coming house / visit solve the problems. I have been a fond consumer of vediocon products until now when I have been cheated and misguided by your company regarding the quality of the product and also the service provided by your help centers. And after purchasing an expensive your services for repair are also expensive which in any way does not go with the needs and services to the common man. Now buying Veproducts seems like a very big mistake. And I am not the only one who has a complaint regarding the faulty display in your television. I am highly dissappointed with your services. Please see to it that you are actually taking measureout s to fix our problems and not just make false claims. It would be highly kind of you to do something about this problem regarding my television and for once prove yourself to be giving worthy services at moderate costs. & also complaint National Consumer helpline complaint No-1763269 Thank You Yours sincerely Raj Kumar A-99, Pradhan wali Gali, Johripur, Delhi-110094 Mob: 8285554922

  • Vinod mishra

    2019-12-29 17:00:58

    Hello sir I have purchased an LED TV of 32 in from Videocon on 1 Oct, 2016. Which has three year warranty. Recently my TV stopped working, it didn't show any pictures on screen. There was no issue with sound. So I put an complaint on Videocon service center on 28 sept, 2019. So my complaint was under warranty. On 7 Nov 2019, technical team visited my house charge me amount of RS 300(visit charge) RS 300(service charge) RS 600(transportation charge) =TOTAL RS 1200. Which I paid hey told that have to replace display planel. After 15 days when I called them they told me, My TV is not repairable so they have to replace it by some extra charge. I willing accepted they told to contact they after 15 days. On 9 Dec, 2019 my complaint was closed down they sent me satisfactory code, then I again called at service center where they regenerated my complay and assured me to respond quickly. Then again on 20 Dec, 2019 my complaint was again closed down. Which I have to again regenerate and they shifted my service center. They told that new service center will pick my LED TV from old service centre. They told that engineer will contact me shortly ,but till now I don't have any information regarding my TV , Complaint. I even don't know the contract no of new service center. Please help me . I have registered my complaint on my phone no 9167343250. I request you to help and Please provide the necessary information

  • Ravi ranjan Kumar

    2020-02-18 16:52:35

    Sir my complaint mobial no-9631134392.i complaint 40inches led tv.6 month old but not any solution yet.and not giving any time.why I believe videocon products.and how many time taken for this solution.plz tell me.

  • SACHIN KUMAR SONI

    2020-02-19 06:26:10

    This is sachin kumar soni informing you that I booked tv service complaint dt 17 oct 2019 booking id was LP-5809991910161. That time bhilai service center charged 500/- & repaired .after two days same problem occurred and I again contact to bhilai service center & they again checked it and repaired .after 2-3 days same problem repeated ,then again I booked complain on 30 th oct 2019 this time booking id is LP-5809991910302.This time bhilai service center informed me ,some parts has to be replaced regarding this he has intimated to company . from 5 nov 2019 I continuously contact your call center no to know status of my complain ,every time they said “ your tv spares has approved and sent to ware house soonly your tv shall be repaired. Till today noting is sent to service center . Its my very bed experience. Sir just you feel without television how u stay comfort in home .this is my humble request either repair my tv set immediately or arrange another tv set . I hope after read this mail your response will be highly appreciable Regards Sachin kumar soni Mob 9424107070

  • Anand katabali

    2020-03-11 01:57:23

    Hi,i have purchased a videocon LED of 40inch in june 2017,and i was been given 1+2 yrs extended warranty,but now 15days ago it got sudden smoke and off,i registered a complaint to your customer service and technician said motherboard has burnt so need to send for approval,but till today approval hasnt come and so of i call and ask, now they says we don't have warranty for burn damages,this and that damages etc,and i have gone through the manual and warranty card thoroughly but nowhere its been mentioned saying we dont hold warranty for burnt parts etc,my question to you is after buying such expensive product from you this is rediculus,i tried so many times to your customer service, technician etc but no response at all, the response is like use throw

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