Customer Care Number Toll Free, Office Address

Here in this post we are sharing customer care number or toll free helpline number with proper contact address of head office of the company. (Tradus) is one of the competitors in online marketplaces of India. It is published and maintained by ibibo Web Private Limited. It is a kind of online marketplace where buyers and sellers come together. The buyer buys and seller sells the products online through the medium It provides a huge variety of products with huge list of brands. It is providing around 50 categories of products which include Cameras & Photography, Clothing & Accessories, Mobile & Accessories, Computers & IT, Footwear, Home Decor & Kitchen, Appliances, Beauty & Healthcare, Jewellery & Watches, Baby & Kids, Sports & Fitness, Cars & Bikes, Books & Movies & Music, Toys & Games, Gifts & Stationary and More. claims 100% safe shopping for consumers. They provide payment methods like credit card, net banking and cash-on-delivery (COD). And if after the delivery of product buyer is not satisfied with the product and refuse to take that and his money will be refunded as the buyer’s payment is transferred to the sellers account if the product is being collected by the buyer. Logo Logo Customer Care Contact Details

Here we will provide the customer care contact details of If you want to contact them for any purpose related to products like queries or you need any support then have the information from below: Toll Free Helpline Number : 18002006262

This is the toll free number provided by available for the customers. You can call on this number for any query and question you having in mind. Customer Care Number : +91-124-6777005

This is the customer care helpline number for the customers of Anytime if support is needed, you can all on the above number. Customer Care Email Ids :,

The customers want to contact the want to contact them via mail can use the above email ids, you can mail them anytime. The phone numbers as well as the email ID can be used complaints, suggestions, product related queries, online shopping solutions, reviews, product replacement and discussion of service related problems etc. India Head Office Contact Details

Office Address: (6th Floor), ibibo Web Pvt. Ltd., Pearl Building, Plot # 51, Sector – 32, Institutional Area, Gurgaon – 122001, Haryana.

Official Website :

Important Links

FAQs :
This link will give you answer of your various questions regarding shopping in

Affiliate Program :
This link will give you information related to’s affiliate program.

Partnership Program :
This link will give you information about the partnership program of

This link is for the people who want to have career or job in

And for more please visit the official website mentioned above.

{ 58 comments… add one }
  • Mohit Gupta April 9, 2015, 12:07 pm

    We want to sell our product on your panel, if you are comfortable to sell our product, please revert as soon as possible.


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    Please Contact Us On-97699155779 (Wahib Ansari)

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  • bindu September 8, 2014, 2:30 pm

    This is very disappointing and pissing… the toll free number does not work, i returned a helmet and these people are neither reverting nor are they providing any facility to help their customer. This purely signifies that this is a fraudulent website and these people do not care about us. This all is bull shit and is really getting on my nerves. I feel exploited and fooled out.

  • Gautam kumar September 2, 2014, 6:32 am

    I have ordered a otg cable from tradus on 1august 2014 sub order id: 13580897_01 and received it on 3august, but the cable was not working so I have immediately called the seller and he told me that he will arrange pickup courier. But haven’t done anything and on same day I have escalated complaint to tradus, then tradus mailed me that refund initiated, then I have checked the status on tradus, it was showing refund in process and now after 1month status is same “Refund in process” I have contacted tradus many times through mail but haven’t got any resolution.
    Seller: Your e Bazzar
    Add: Ashok vihar, delhi No:

    991077 one nine three six

  • pradeep satti August 2, 2014, 7:30 am

    Dear Sir,
    Sub Order ID- 13578157_01 is defective piece
    I Pradeep Satti had booked an Q-Tel Cell Phone through Tradus online site on 31-07-14 at 11:00 PM. The consignment had received on 31-07-14 at 05:00 PM. I had encounter a problem that while I am calling I can hear the voice of the person to whom I am talking but the other person cannot hear my voice. Hence, to resolve the problem Kindly arrange to replace the defective piece with the fresh piece.

    Pradeep Satti
    (mobile No. – 9811790055

  • Anurag July 28, 2014, 2:18 pm

    I buy a trimmer to but dealivering Info is not send

  • Rajeev Mishra July 27, 2014, 6:49 am

    I have received damage battery , Order #1353402_01. Please look into this.

  • Deepak July 16, 2014, 5:37 pm

    Really bad service

  • Amit July 11, 2014, 11:50 am

    i purchased a key chain but what shown in pic on site is differ from actual product and toll free and customer care number not working fake site bull shit it is. I will never order from this site

  • gaurav chaudhary July 11, 2014, 3:44 am

    hello i got watch yesterday nd its not working.
    kya kru ab

  • gaurav chaudhary July 11, 2014, 3:27 am

    hello i got watch yesterday nd its not working.

  • mahima dawar July 10, 2014, 2:03 am

    Customer care numbers r not working, I want to cancel order 13493836-01

  • umed July 9, 2014, 6:10 am

    Wear is costemer care nomber

  • shivam June 28, 2014, 9:51 am

    cancle my order my order id 13431673_01

  • shivam June 28, 2014, 9:51 am

    please cancle my order my order id 13431673_01

  • sameer June 24, 2014, 7:13 am

    Hey i received a trimmer today but it is not working.can any one help

    • Puneet Chibber June 27, 2014, 8:03 am

      Everything about this Tradus website is fake. They dont have working toll free numbers, no customer care number, no support to help customers.

      Also the most important they don’t verify sellers on their website. They simply mention that we do not gaurantee seller who is sending you product from our website. So in simple words a thief can also sell his stolen goods on this website.

      Please everyone beware of this Website Tradus and their very bad seller name HS distributors.


      – See more at:

    • dr adnan habib July 3, 2014, 6:40 am

      toll free no 18002006262 is not working, and the help line no 01246777005 is also not working.I have purchase a wrist watch and i found, but i think wrist watch is duplicate.because problems is start within ONE week.and quality is very poor.

  • Vandan BHadani June 21, 2014, 9:40 am

    They are fooling us…

  • Amit Bhaskar June 12, 2014, 6:34 am

    I have bought a nokia bluetooth headphone.. The product is duplicate and not working properly.

  • sheelendra June 4, 2014, 11:22 am

    Poor in this word online shooping on tradus

    i will never visit tradus site.

  • Prabal Sarkar June 4, 2014, 4:16 am

    I recieved a fake rayban sun glasses the order number is 13256990_01. there are two different shades in two different eyes

  • saiadithya May 30, 2014, 2:10 pm

    I got my 2watches..but one watch is damaged…

  • Balachandran S May 24, 2014, 9:32 am

    Dear Public,

    from this Tradus very worst customer service, i waiting for more than week , but still no reply and no replacement, sucker …. not replying my mail, they sucked my money…
    worst ,dont waste ur money from this site,

  • kashyap May 19, 2014, 11:15 am

    guys this tradus is the worst kind of online retailer. i orderd a product which had 3 products in it. but when i received the order, out of 3 i got only 2 items. when i tried to contact the seller S D enterprise new delhi contact no 7838568588 (no was given in the invoice) but no body is picking the phone. there is no call center from tradus where you can contact. this is really bull shit site. never ever buy from this site.

  • shrinil May 19, 2014, 6:21 am

    13167363 product kab aayegi nai to me kes karunga …

  • shrinil May 19, 2014, 6:18 am

    13167363 product kab aayegi

  • Sudeep Malik May 18, 2014, 7:18 am

    Worst service among all the online retailers. They promise same day delivery but takes a week to deliver products. Never order from this site. Even if ordered, always go for cash on delivery

  • nihal saxena May 15, 2014, 3:39 pm

    seller has not my adrress detail , wat d hell yr,, kaisi service h even not given proper adress to seller….

  • DEVRAJ ROY May 15, 2014, 8:04 am

    sir. i am booking callmate 31in 1toolkit. today’s15.05.2014.but no sms come to me .please conform me who i received my product.

  • nayan patel April 16, 2014, 3:45 pm

    He is gote difectiv product
    After hi is not respond
    This comany

  • Manisha Gupta April 16, 2014, 7:07 am

    I want cancel my order as i applied discount coupan for 100 rs but it is not showing in my total amount. Please cancel it and i will relace a new order post confirmation.

    Order number is 12891755

    • Puneet Chibber April 17, 2014, 9:24 am

      Everything about this Tradus website is fake. They dont have working toll free numbers, no customer care number, no support to help customers.

      Also the most important they don’t verify sellers on their website. They simply mention that we do not gaurantee seller who is sending you product from our website. So in simple words a thief can also sell his stolen goods on this website.

      Please everyone beware of this Website Tradus and their very bad seller name HS distributors.


  • Puneet Chibber April 15, 2014, 10:10 am

    Hi I brought a Sony Xperia C from this seller name “Reblast (Proprietorship)
    Ajmerroad, Jaipur, Rajasthan ” and now my phone is damaged which is under accidental warranty of 6 months and comes under the warranty period but service center of Sony Xperia is telling me that this is an unauthorized seller and i am trying to reach Tradus customer care but there is no direct number to call these guys.

    Toll free number is not working and landline number is speaking to register complain on Website. Website doesn’t have any option to file such complains.

    Need Tradus support team to contact me soon.

    Puneet Chibber

  • Aman April 10, 2014, 6:52 am

    Hey I brought a power bank of’s not working and your toll free no too.
    Help me otherwise I wil file a case against you.

  • Nanjundappa April 9, 2014, 6:32 am

    i have not rcvd any call or reply from trauds Booking no : 12771093_01

  • mahesh babu April 7, 2014, 5:43 pm

    Sir iam mahesh iam booking 01 /04/ 2014 samsung star pro 2 mobiles sub order id 12764218 i have not recieve my items plz trachk check and urgently delivered k and iam already pay the money

  • Suresh April 7, 2014, 3:07 pm

    I purchased LG Google Nexus 4 through tradus before 8 months. But the IME no is not been mentioned in the bill. Without that the service centre is not accepting the invoice . I contacted the buyer of the product they asked me to dial *#06# to generate the IME no . The Service centre needs a bill with the IME no been printed on it. So I request you to send me bill copy wit the IME no.

  • roman April 5, 2014, 10:37 am

    abey kya majak hai ye..koi bhi number kaam nahi kar raha hai.

  • dharmesh April 4, 2014, 8:28 am

    Sub order id-12738340_01 power bank charger….I got it today ..its not working can’t charge ….what I have to do for replacement
    ….reply fast .

  • Jaya Rohira April 4, 2014, 8:14 am


    I have recently ordered a fa sense viscose night suit, which doesn’t fits in and i wanna return it and your numbers doesnt have an option of talking to a customer care executive.
    Guys wat shud i do, plz tell me asap..


  • Jaya Rohira April 4, 2014, 8:10 am


    Please help recently i have ordered a fa sense viscose night suit and it doesn’t fits in, so how do i return it. Your number doesnt have the option of talking to a customer care executive wat i do, lemme know plz…………either email or call my number which s present in your records……help asap, i wana return it…….



    • Abhinesh June 10, 2014, 12:31 pm

      Reduce some weight instead calling them again & again 😛

  • Abhinav April 3, 2014, 6:47 am

    I returned my orders bt dnt get my money back,this site is not good,

  • SANJAY March 30, 2014, 6:52 am

    Really ,bad service
    i had done a order but did’t get any response and have’t gotten my order yet………..

  • nikhil upadhyay March 28, 2014, 11:53 am

    I want to cancel my order

    • Chanchal Jha April 4, 2014, 12:09 pm

      I just received orders…my order id is 12782766_01……im totally dissatisfied. …pls help me

  • divya March 27, 2014, 7:18 pm

    bad service
    trying to contact you since morning
    but you only take orders but dont help your customers..

  • Rizwan Ali March 26, 2014, 6:31 am

    I have found two  duplicate and one defective filip covers against my order no 12629822-01, 12629916-01 and 12630119-01 dated 16/3/14. Although  the meterial was bubble wrapped but the majour thing is that out of three I have received tow dulicate and one is in bed condition .where as at the time of my order you promised me samsung brand filip cover with more then 90 persent is also surprising I can’t find my order history on ur site enabling me to impose complants which is also showing your suspicious are advised to  take immediate action and arrange to send me samsung brand filip covers of note one (as per promise of your seller)  and replace karbonn s5 with new one. Plz black list such type of frod sellers also ,how is destroying your (tradus) image.
    Plze expidite

  • naveen March 24, 2014, 4:18 pm

    Hey I got combo shirts pack of 4 @ two shirts r damage shirt toll free number not working anybody help me

  • suresh ragul March 23, 2014, 3:44 pm

    I’m booking for one v-neck t-shirts date from 223\2014 saturday eve time so now I don’t have tht t-shirt so please give me I want tht v-neck t-shirt ok U got it thank you… Bye

  • preetam March 20, 2014, 6:04 pm

    I have problem with the power bank and it’s damaged no one held responsible and toll free number does not work and the buyer does not pick the call this is all Bull shit never to buy product from here once again all cheaters.

  • rajeev gupta March 15, 2014, 6:07 pm

    I have purchage a powerbank for mobile…thats not working

  • Dr.Tejas March 15, 2014, 7:23 am

    toll free number 18002006262 is not working.

  • anmol premwani March 13, 2014, 2:32 pm

    hey I got trimmer today and its not working

    • abhinav March 30, 2014, 2:16 pm

      same here
      i received trimmer nd it’s not working
      what to do now

  • Arjun PR March 12, 2014, 4:16 pm

    this was site we looking for. which will avoid unwanted searches thanxxx!!

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