Titan India Company Customer Care Service Contact Details

Titan is one of the oldest companies in India that is offering quality Timepieces to its customers and holds a big chunk of the watch market in India. Their models cater the rich and the poor, making time affordable for everyone. Founded by Xerxes Desai in 1980’s, titan has created a mark in every household today. Over the time Titan has revolutionized its manufacturing techniques blending engineering with technology. Titan is now a multinational enterprise which is now available in 27 countries, like the Middle-East, Asia, Africa etc, it currently has a total of 320 stores in over 130 countries. Titan also holds the record of manufacturing a 3.5 mm slim watch. In this article customer can also find the answers of all common questions like how to contact Titan India, what is the customer care number of Titan India, what is the customer care email id of Titan India, what is the head office address of Titan India, where is the office of Titan India located, Titan India branches, Titan India regional offices, Titan India corporate offices etc.

Some of Titan’s most popular series are:

Titan Raga: First launched in 1992, this series was for the modern women, which mixes style and modernity.

Titan Nebula: Love gold? If yes, then this is the one for you, the nebula is a blend of craftsmanship and technology.

Titan Zoop: If Funk is what you like, then this range will not disappoint you, bright colors, funky design, and unique appeal are what makes this series stand out.

Titan Edge: This series brings class with technology together and makes look watches on a diet.

There are much more watches in titan’s catalog which are equally successful like Titan Obaku, Automatic, Octane and Orion. Besides Titan watches you can also find another kind of accessories too, such as Titan Belts, Titan Wallets etc.

Titan India Customer Care Support Service Contact Details

Titan also is actively involved in the corporate sector and also lays great emphasis on after sales services. Which is the reason why we are giving you the following information to get in contact with them?

Titan India Toll-Free Helpline Number – 1800-266-0123

The above mentioned Titan India customer care number is totally free for the Indian callers. They will not be charged for calling the helpline number of Titan company. This number is accessible for Titan Watches, Titan Belts, Titan Wallets as well as other Titan Accessories too.

Titan India Customer Care Email ID – helpdesk@titan.co.in

It is also an economic alternative through which you can contact easily with Titan India customer care support services. You can mail your queries, suggestions, feedback, reviews etc. Even for Titan product and technical related support to you can mail on the email ID.

Titan India Head Office Contact Details

For more information and details related to the company. You can go through with the Bangalore-based head / corporate office of Titan India. We are sharing the necessary contact information i.e. office address, phone numbers, fax numbers and email ID with reference of an official website.

Office Address: Titan Company Limited, 132/133 Divyasree Technopolis, Off HAL Airport road Yamalur post, Yamalur Bangalore – 560037 Karnataka, India

Phone Numbers: +91-80-66609000 / 66609027 / +91-(0)80-6660 9028

Fax Numbers : +91-80-25269923 / 25263001

Email ID: corpcomm@titan.co.in

Titan Regional Branch Offices Contact Details

You can also get in touch with them personally by visiting their corporate and regional offices. Below in the table, you can find location wise contact details i.e. address and phone number of Titan India branch offices.

Location Branch Office Address Contact Numbers
Northern Region 213 A, Okhla Industrial Estate, Phase – 3,
New Delhi 110020
+91-11- 66628680
+91-11- 66136000
Eastern Region Titan Company Limited, Block B, 4th Floor, 22, Camac Street, Kolkata – 700 016 +91 – (0)33 – 40603600/1/2
Western Region Titan Company Limited The Metropolitan 9th Floor, Plot No. C-26/27 Bandra-Kurla Complex, Bandra East Mumbai – 400051 Maharashtra, India +91 – (0)22 – 67083901 +91 – (0)22 – 67083902
Southern Region Titan Company Limited 1st floor, Apex Chambers, 20 Thyagaraya Road, Pondy Bazaar T Nagar, Chennai – 600017 Tamil Nadu, India +91 – (0)44 – 43507373 +91 – (0)44 – 43507374

Official Website: www.titan.co.in

This is the official website URL of the company, by following this link user can reach their official website where you can place your order online.

Social Profiles

Facebook Fan Page: facebook.com/Titancompanyestore

Twitter Handle: twitter.com/TitanEstore

Google+ Profile: N/A

Instagram Handle: instagram.com/titanwatchesindia

LinkedIn Profile: linkedin.com/company/titan-industries

YouTube Channel: youtube.com/user/titanwatchesindia

Follow these above given social profile account links to stay connected with the company.

Important Links

Careers: www.titan.co.in/hot-careers
This is the official career page link of the company, by following this link you can visit their site and check the current openings in the company.

FAQs: www.titan.co.in/control/FAQ
Follow this FQ page link to read all general related queries answers written by their officials.

Summary

What is the Customer Care Number of Titan India?

Titan India Customer Support Phone Numbers
Customer Care Number 1800-266-0123

 

How to contact Titan India Customer Care (Other Ways)?

Titan India Customer Support Email IDs / Important Links
Customer Care Email ID helpdesk@titan.co.in

 

What is the Office Phone Number of Titan India?

Titan India Office Contact Details Phone Numbers
Head Office +91-80-66609000 / 66609027 / +91-(0)80-6660 9028

 

How to contact Titan India Office (Other Ways)?

Titan India Office Contact Details Address and Email IDs
Head Office Address Titan Company Limited, 132/133 Divyasree Technopolis, Off HAL Airport road Yamalur post, Yamalur Bangalore – 560037 Karnataka, India
Head Office Email ID corpcomm@titan.co.in
Head Office Fax Number +91-80-25269923 / 25263001
{ 22 comments… add one }
  • K CHANDRASEKHAR January 4, 2018, 2:10 pm

    Sir
    Bought skinn FW04PFC dt 22 3 17. For this bottle steel joint nt main cap was came out and leaking .no response from ur outlet where I bought.Trying to reach by customer toll-free.no use.tried several hrs. Pl try to respond.Resevd several msg abt ur product satisfaction.try to solve as early as posble.try to manufacture bottle in single unit as lady’s model or miniature model.
    Tq
    K chandrasekhar architect
    Hyderabad
    9848226844.

  • Prashantha April 25, 2017, 11:25 am

    Hi,

    I am Prashantha S, purchased Xylys watch on 22/10/2016
    Variant: NE9101SL01

    1.
    Next day of purchase it stopped working. I went to the showroom again and they told it is battery problem and got it replaced

    2.
    After using it for 3 months, it started running slow. i had to adjust the time again.

    3.
    Now belt got cut so badly that i cant use it

    4.
    Back cover of the watch is not fixed properly, i am worried to use it in watter

    After buying such a costly watch, i had to visit the showroom for repair multiple times, it is meaningless. Please let me know why so poor quality product is being sold and frustrate the user.

    I am looking for replacement

    Regards
    Prashantha S

  • pmani December 10, 2016, 4:37 pm

    Please note that the titan show room at dindigul, tamil nadu MP watch show room sales un authorised local made watches and even does lot of manipulation in titan watches.kindly ensure that only titan,sonata and other authorised company watches so as to maintain the quality

  • Elizabeth Kitao December 10, 2016, 9:19 am

    need company branded watches

  • Rajat Vishwakarma October 17, 2016, 1:35 pm

    I purchased a watch no1636 SEB on 6/7/2016 from from Suraj watch co. Sitabuldi Nagpur Pin 440012 shop mobile no 9423133823 In three month Watch belt cut in to four to five peaces and my watch felt on road when i contact to watch shop he flatly refused to replace belt such reputed company giving such a low quality belt with watch it is no good
    I think you have to replace belt
    Your favorable reply solicited Being An Advocate I will file a case in consumer court If my problem will not sort out my my mobile no
    9822704227

  • Arvind Chavan October 8, 2016, 8:21 am

    Dear Sir/Madam,
    My self Arvind Chavan Bill no 10003678 Date:-12.08.2014 compliant no 1298176 date-7.09.2016 my Watch is submitted for repairs /Replacement in the world of titan showroom address shop no.29,30& 31 Dev’s arcade , samarth Nagar, Nashik receipt no.1608 Date 1.09.2016 Let me know what are the action on the same
    Regards
    Arvind Chavan
    14th Mayuresh Apt
    Ganesh ngr,
    Kathe Lane,
    Dwarka
    Nashik-422011
    State- Maharashtra
    cell no-09987573809/07588305071

  • Anil Panchal July 14, 2016, 5:36 am

    Dear Sir / Mam,

    Complain number – 1209463.

    My complain booked on 19th june 2016 and still not resolved.

    I am continuously contact on help desk number – 1800 266 0123 and as per help desk number they asking me & inform me contact to Ms. Sonam Madam (022 – 61062108) but when i call these number Sonam Mam not available and only fone ringing, I also contact 022 – 61062000 but same answer received from reception Mam is not available.

    I also attached here my receipt for your perusal.

    So i humbly request to all of you resolved the matter & do the needful.

    Regards,
    Anil T Panchal.
    # + 99980 09141.
    # + 90999 30324.

  • thiru April 29, 2016, 3:05 am

    I’m thirugnanamanigandan reciding at salem, tamilnadu, India. (160km from hosur titan plant)
    As i remember
    I remember buying only titan brand watches from my childhood..
    I bought fast track watch(DEGSIN NO: 38005PP03J) for my brother and presented him one year ago.
    Recently watch rubber strap got teared off. so my Brother and my mom went to nearby titan care and asked for replacememt THEY SAID NO STOCK SIR.
    As EXAMS WERE GOING ON , watch was necessary. So he went to another titan watch care (CHAMUNDI – 4roads, salem) on 05April2016 to get it replaced.
    They TOOK the watch and gave the recipt ( ID NO: 416AS01017B117 ) and thought stock is available pola.
    But they said after billing YOUR WATCH WILL BE WITH US and it WILL BE READY ONE WEEK to TWO WEEKS due to NO STOCK…
    And said they themself will call my brother number once strap is replaced if earlier. MY MOM GOT SHOCKED AND ASKED WHY 15DAYS as fact tack is fast moving one.. they cooly repllied Sorry madam NO STOCK NOW….. what can we do.

    Days passed on.. 2 WEEKS OVER , my bro went to care and asked. They cooly replied stil SORRY SIR NO STOCK IN THE COMPANY. we ll cal u sir once its arrived.. but no calls.. 20 days got over.. no calls.. MY bro said me the issue
    so I called watchcare on 25thapril16 they replied sir please wait and I’ll cal u by tomorrw.. but NO CALS SO I called on 27th they said they ll callme by 11 am today (28TH).. but there wasn’t any calls today. Today 28april16 SO I MYSELF called them evening, they AGAIN said sorry sir PLS wait I’ll enquire and call u in 10 mins.. I GOT ANGRY .. and finally they called me and said still one more week as There is NO STOCK in the COMPANY!!!!!

    What is this……….?????
    Titan brand FAST TRACK watches are fast moving in the market so only we bought it. But no responce from service center and AND FROM THE COMPANY ..if we as them they say no stock in the company.

    What Is this….. no production in company or what?????????….

    Taking one month for replacement of watch STRAP.

    (I can accept this one month waiting period if it is a imported watch and it should be sent to concerned country to get replaced)
    Why do u guys sell a product which has no spares and create spares issue???? That to its made in India. . That to near my place.
    I feel why I bought fasttrack. and wi I recommend or promote fast track brand from titan…

    I read the reviews in titan website while searching for titan customer mail id.. the same issue many have posted…

    TATA BRAND IS WORST … IN SERVICE CARS AND NOW IN WATCHED TOO. FEELING ASHAMED AS NO REPLIES from an Indian company..

    Truly Proving Typical TATA PRODUCT.

    I need a reply mail for this… from customer relationship team and solve this issue for me and for others tooo.
    And to take care of service and devolope it

    Or else I NO MORE need Ur BRAND watches from now on.. I’ll go for some other top brands. I’m in a Good profession so people ask me suggestion what brand to buy. I feel I don’t need Ur watchs and I won’t recommend to any one anymore in future as I’m feedup of service.

    Thankyou.

  • thiru April 28, 2016, 1:55 pm

    I’m thirugnanamanigandan reciding at salem, tamilnadu, India. (160km from hosur titan plant)
    As i remember
    I remember buying only titan brand watches from my childhood..
    I bought fast track watch(DEGSIN NO: 38005PP03J) for my brother and presented him one year ago.
    Recently watch rubber strap got teared off. so my Brother and my mom went to nearby titan care and asked for replacememt THEY SAID NO STOCK SIR.
    As EXAMS WERE GOING ON , watch was necessary. So he went to another titan watch care (CHAMUNDI – 4roads, salem) on 05April2016 to get it replaced.
    They TOOK the watch and gave the recipt ( ID NO: 416AS01017B117 ) and thought stock is available pola.
    But they said after billing YOUR WATCH WILL BE WITH US and it WILL BE READY ONE WEEK to TWO WEEKS due to NO STOCK…
    And said they themself will call my brother number once strap is replaced if earlier. MY MOM GOT SHOCKED AND ASKED WHY 15DAYS as fact tack is fast moving one.. they cooly repllied Sorry madam NO STOCK NOW….. what can we do.

    Days passed on.. 2 WEEKS OVER , my bro went to care and asked. They cooly replied stil SORRY SIR NO STOCK IN THE COMPANY. we ll cal u sir once its arrived.. but no calls.. 20 days got over.. no calls.. MY bro said me the issue
    so I called watchcare on 25thapril16 they replied sir please wait and I’ll cal u by tomorrw.. but NO CALS SO I called on 27th they said they ll callme by 11 am today (28TH)..  but there wasn’t any calls today. Today 28april16 SO I MYSELF called them evening, they AGAIN said sorry sir PLS wait I’ll enquire and call u in 10 mins.. I GOT ANGRY .. and finally they called me and said still one more week AS There is NO STOCK in the COMPANY!!!!!

    What is this……….?????
    Titan brand FAST TRACK  watches are fast moving in the market so only we bought it. But no responce from service center and AND FROM THE COMPANY ..if we as them they say no stock in the company.

    What Is this….. no production in company or what?????????….

    Taking one month for replacement of watch STRAP.

    (I can accept this one month waiting period if it is a imported watch and it should be sent to concerned country to get replaced)
    Why do u guys sell a product which has no spares and create spares issue???? That to its made in India. . That to near my place.
    I feel why I bought fasttrack. and wi I recommend or promote fast track brand from titan…

    I read the reviews in titan website while searching for titan customer mail id.. the same issue many have posted…

    TATA BRAND IS WORST … IN SERVICE CARS AND NOW IN WATCHED TOO. FEELING ASHAMED AS NO REPLIES from an Indian company..

    Truly Proving Typical TATA PRODUCT.

    I need a reply mail for this… from customer relationship team and solve this issue for me and for others to. .
    And to take care of service and devolope it

    Or else I NO MORE need Ur BRAND watches from now on.. I’ll go for some other top brands. I’m a in a Good profession so people ask me suggestion what brand to buy. I feel I don’t need Ur watchs and I won’t recommend  to any one anymore in future as I’m feedup.

    Thankyou.

  • gandhi April 19, 2016, 5:53 am

    i need to replaced my watch straps, leather strap for titan watch chronograph model 1634SJA, pls guide how to get the same model strap

  • Alabhya BHardwaj February 25, 2016, 8:46 am

    Order No. EC00082924
    I am chasing Titan watches for long time, as even after 20 days are over but still I have not got refund.
    There is no communication on mails and vague reply like we are looking into matter are provided. EC00082924.

    Below are list of troubles faced by me:
    1) Received faulty watch (19 jan), went to showroom 30km away, got repaired, didn’t worked next day.

    2) After numerous mails, tweets Titan associate came to collect watch (5th feb).

    3) Still chasing Titan for my money refund, Its already 20 days overs since watch was collected and over a month sonce I revived faulty watch

    Website says 7 day return policy which seems to be a big joke in my case.

    This is one of the worst online shopping experience till date for me.

    There is no proper escalation matrix available on website

  • Manoj Kumar Tiwari February 6, 2016, 4:44 pm

    To
    M/s Titan Company Limited
    213 A, Okhla Industrial Estate Phase – 3,
    New Delhi-110 020, India.

    Sub. Permanent rectification of fault
    Ref. (i) (i)Wrist Watch, Variant Number 8943SM01J, Description – SC918, Cluster – TRNDZ
    (ii) (ii)Product DOC No.- 100000281, Dt. 11/05/2015.

    Dear Sir,

    I am very much regret to inform you that defective watch has been sold to me. I have purchased above mentioned wrist watch for Rs. 999/-( MRP) on 11.05.2016 from “WORLD of TITAN, Shop No. 1, 113/121-A, Swaroop Nagar (Opp. Moti Jheel Shivaji Gate), Kanpur”. Since the date of purchasing, it has stopped working two times. First time reason for stopping the watch was given that some carbon has been deposited on the battery terminal. Second time they have given reason that battery has become defective so the battery has been replaced with new one.
    Now my watch has again stopped working on 04.02.2016. I am very much depressed and thinking about my wrong decision to purchase above mentioned wrist watch.
    In view of the above, it is requested that permanent rectification of the fault may kindly be arranged or otherwise replace my defective watch with new one.
    Quick response to resolve the issue to get rid of problem, faced by me, will be highly appreciated.

    Yours sincerely
    Srishti Tiwari
    120/559 Shivaji Nagar,
    Kanpur-208005.
    Contact No. 9451748901

  • Manoj Kumar Tiwari February 6, 2016, 4:43 pm

    To
    M/s Titan Company Limited
    213 A, Okhla Industrial Estate Phase – 3,
    New Delhi-110 020, India.

    Sub. Permanent rectification of fault
    Ref. (i) (i)Wrist Watch, Variant Number 8943SM01J, Description – SC918, Cluster – TRNDZ
    (ii) (ii)Product DOC No.- 100000281, Dt. 11/05/2015.

    Dear Sir,

    I am very much regret to inform you that defective watch has been sold to me. I have purchased above mentioned wrist watch for Rs. 999/-( MRP) on 11.05.2016 from “WORLD of TITAN, Shop No. 1, 113/121-A, Swaroop Nagar (Opp. Moti Jheel Shivaji Gate), Kanpur”. Since the date of purchasing, it has stopped working two times. First time reason for stopping the watch was given that some carbon has been deposited on the battery terminal. Second time they have given reason that battery has become defective so the battery has been replaced with new one.
    Now my watch has again stopped working on 04.02.2016. I am very much depressed and thinking about my wrong decision to purchase above mentioned wrist watch.
    In view of the above, it is requested that permanent rectification of the fault may kindly be arranged or otherwise replace my defective watch with new one.
    Quick response to resolve the issue to get rid of problem, faced by me, will be highly appreciated.

    Yours sincerely
    Srishti Tiwari
    120/559 Shivaji Nagar,
    Kanpur-208005.
    Contact No. 9451748901

  • Buddhadev Dutta February 4, 2016, 5:00 pm

    I was extremely passionate about the brand TITAN & always choose your watch whenever it came to purchase one for my family. Just few months ago , in your last season for TITAN Sale I purchased 2 watches from your showroom at Gariahat in Kolkata. About 5k worth watch started being slow for ladt few weeks. My father has been visiting the outlet for laSt 3 days but in vein. No one is interested to give service. Also there were almost 10 ppl in the store who has recently purchased watches but not working however harley anyone was there purchasing a watch. I have taken the worst decision to buy a TITAN watch.Design no. 9327KM01

  • Jitender Singh December 24, 2015, 8:08 am

    Service on titan watches are very very poor. I visited 3 times to titan service center at RT Nagar Bangalore looking for straps on titan watch model no 9171SAA. All the time they say it is not available. A watch without straps is just useless. In future I will never buy Titan watch.

    Jitender Singh
    9880551177

  • AVSUBBARAO December 6, 2015, 5:56 am

    RESPECTED SIR,
    I HAVE TO STATE THAT SEVERAL INCIDENTS HAPPENED IN THE RECENT PAST WHERE SOME OF THE MULTINATIONAL COMPANIES WHO ARE SELLING BRANDED ITEMS LIKE WATCHES DID NOT GIVE IMPORTANCE AND PRIORITY TO ATTEND SERVICING AFTER SELLING THE PRODUCTS AS A RESULT THE COMMON CUSTOMER MAINTAINED DISTANCE IN PURCHASING SUCH ITEMS.IN THIS CONNECTION I WOULD LIKE TO EXPRESS MY HAPPYNESS AND APPRCIATION FOR USING TITAN WATCHES AS MY SELF AND ALL MY FAMILY NUMBERS ARE USING THE SEVERAL TITAN PRODUCTS . BUT IT IS VERY PAINFUL TO NOTE THAT THE SAID PRODUCTS ATTACHED BELOW ARE FREQUENTLY GIVING TROUBLE AS THE SAME ARE NOT WORKING PROPERLY.
    IN THIS CONNECTION I REQUEST YOU TO FURNISH THE CORRECT LOCATION OF TITAN SERVICING CENTER KAKINADA FOR SERVICING FOLLOWING WATCHES .FURTHER REQUESTED TO FURNISH THE AVAILABILITY OF ACCESSORIES AS I WANTED TO CHANGE THE BELT AND CHAIN OF THE WATCHES

    Inline image 1
    with best wishes
    VSRAO ADAPA

  • Bhupesh Aneja November 18, 2015, 3:41 am

    I have TITAN Nebula “Sapphire Crystal 18K Solid Gold Case, Steel Back, 30M WR” No 575DAA/ 9909B6226 (thats what I could make out with small letters)..

    For the last two years I am struggling as the watch stops, I give it for servicing at Colaba Service Centre Mumbai, they make it Okay, after 2-3 days it again stops, then I again give it whenever I get time as for 18 months I was in LOnavla and it is difficult to keep sending it back.

    It seems to be endless. Also, now the service centre does not give any receipt which I can quote. They just say that after one week to 10 days we will let you know when it is ready for collection.

    I am not able to wear the watch. What is the use? What do I do?

    Regards.

  • devraj October 3, 2015, 9:59 am

    hi i want to exchange a my titan watch and buy a new model so wher i can go and o it plx let m,e no my no is 9739368843

  • pramila February 28, 2015, 10:35 am

    dear sir,iam pramila from pressmach infrastructure private limited, i have sent the eradymade toilet quote to Mr.Anantha Rao, but still i did’nt get any reply from him. so please help with me

  • karmveer singh January 4, 2015, 6:31 am

    Hi,

    I was big fan of titan watches and being an Indian , i always gave preference titan while buying watches for my family members,friends and myself. But now i understand that selling a watch to customer and giving a satisfactory service to your customer is completely different.

    You sell good products but worst service support to your customer. And i am very much disappointed now . I saw titan care website with 3 R descriptions but it means just opposite as you mentioned.

    Rubbish , Ragging of customer, Racket of frauds .

    I tried many times at you service center to get straps for my watch model no 9243SDB, but its like demanding something that never existed in the world before.

    Could you please advice, what can i do with this strapless watch . I believe as a customer i have a right to know this at least.

    You advice is really valuable for me.

    Reagrds,
    karmveer Singh
    9650118600

  • Titan Social Care September 20, 2014, 7:02 am

    Dear Ram Patkare,

    Steve here from the Customer Relations team. Always here to help!

    Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number to make sure we resolve your complaint completely.

    We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on 1800-266-0123.

    Sincerely,
    Steve

  • Ram Patkare September 16, 2014, 6:33 pm

    Fast track watch was given for repairing on 8.8.14 to Titan Co.ltd., Napuada Thane..Ref.Id 814BTHS17B11342 . Still its lying with service centre. Every time they call me at 8 pm. But whenever i reach there , they close the shop and ask me to cum next day.I m fed up with it.pl.look into the matter and resolve this issue
    Regards
    Ram Patkare
    9594974571