Samsung TV Customer Care Number, Toll Free Helpline, Email

What is Samsung TV Customer Care Number or Toll-Free Helpline Number of Samsung Television? Are you searching it out for getting the customer service support from the company, Samsung? In this post, our team will try to provide you answer of all general searchings of customer about the company like how to contact Samsung TV, what is the customer care number of Samsung TV, what is the customer care email id of Samsung TV, what is the official email id of Samsung TV, Samsung TV toll-free number, Samsung TV helpline number, Samsung TV email id etc.

Samsung Televisions are the product of Samsung Electronics. The company deals in various kind of LCD, LED, Plasma TV, Curved TV etc. The size of the television sets starts from 18″ and ends up at 43″. You can also find bigger screens than it into the products collection. Samsung claims to be the first company who launched – World’s First Digital TV(1998), World’s First DVD Combo (2000), World’s First Blu-ray Player (2006), World’s First LED TV (2009), World’s First Full 3D LED TV (2010) and World’s First Full 3D Smart TV (2011).

Samsung India Offices Contact Details

Samsung India Customer Care

Samsung TV Customer Care Details

Check, the customer care numbers of Samsung Televisions India. You can use this number for complaints, suggestions, support, queries, functions, guarantee, warranty etc. related inquiries. After dialing these number, you will be able to communicate with the customer care representative of Samsung Television customer service department.

Samsung TV Toll-Free Helpline Number: 1800 40 7267864

In a case of any kind of queries and information customer can contact their customer care team on above-given the contact number, this number is toll-free and available 24X7.

Samsung TV Toll-Free Helpline Number: 1800-3000-8282, 1800-2668-282

These numbers are toll-free from the callers of all the network service provider. These numbers are available with 24 X 7 support on all 7 days a week. Caller with not be charged for calling on these numbers.

Samsung TV Customer Care Number: (std code) 30308282

This is a normal customer care number of Samsung TV customer service department. The caller need to put the std code before dialing the number. For example, if you live in Delhi then you can dial this number as 011-30308282. You will be charged with normal calling tariffs for calling on it.

Samsung TV Toll Free Number (For MTNL & BSNL only) : 1800-110-011

This toll-free helpline number is toll-free MTNL and BSNL customers only. If you are calling from any other network services provider. Then the normal call rates will be charged from you.

Official Website:

This link is the official website of Samsung TV India. Further information can be gathered from here only.

Social Profiles

Samsung TV Facebook Fan Page:

Samsung TV YouTube Channel:

Samsung TV Twitter Handle:

Joining these social profiles will help you in getting latest updates, products launch, demo, events etc. related information gathering of Samsung TV.

Important Links

Official Support
This is the official customer support page of Samsung TV India website. You can get information, live chat with the customer executive online, phone support, email support, warranty information, troubleshooting, downloading essential files i.e. manuals, software, P-sync etc.


What is the Customer Care Number of Samsung TV?

Samsung TV Customer Support Phone Numbers
Customer Care Number 1800 40 7267864
Toll-Free Helpline Numbers 1800-3000-8282, 1800-2668-282
Customer Care Number (std code) 30308282
Toll-Free Number (BSNL/MTNL) 1800-110-011


How to contact Samsung TV Customer Care (Other Ways)?

Samsung TV Customer Support Email IDs / Important Links
Customer Care Email ID N/A
{ 359 comments… add one }
  • Ayush December 11, 2017, 10:51 am

    my LED screen got damaged. I want one of your representative visit my home to check the LED.

  • Shamoli kundu December 9, 2017, 6:39 pm

    Service request No 4250830806 attended after delay of 3 days on 8 Dec 17at 4 PM in most unprofessional manner at Eastern Delhi, India resulted in TV turning non functional after 10 minutes of service engineer leaving our house. Repeat service request placed with Samsung cc at 7:30 PM on 8 Dec 17. Regrettably repeat service request No 4251072951 not attended till now despite making assured promises by Samsung CC for attending by 4 PM revised to 8 PM. This speaks poor of the Samsung Company of its repute.

  • VALSA.M.G December 6, 2017, 7:21 pm

    I purchased a Led tv SAMSUNGUA32F4100ARLXLON 15-05-2013 from KAM
    AL AGENCIES KODUNGALLUR,KERALA for RS 32900/+Interest. Now my tv make complaint. There is no picture. I meregistered a complaint with No 4249409362.Tech tell me that , for repairing I will spend Rs 19000/- What is this! Ipurchase TV from Samsung…Not from Chineese company.I request the company to repaire my TV.Iam a Pensioner so that Icannot spend such a huge amount. Otherwise you may declare that your TV “s LIFE is only four and half years.So consumer can select Chineise TV for lower price …..To maintain your TRUST please do needful

  • Gargi Shardul Chavan December 2, 2017, 2:31 pm

    Before 2month purchase samsung LED
    After 1month his one side get scratches and disply was cracked . I request to reapaire thise product . Product is in warranty. please help us. becouse i request more time where purchase this product but not response to the complaint . Now finished 2 month to gives the complaint so I hope so this way is good to help me.

  • Gibi Varkey November 28, 2017, 3:03 pm

    Recently (15-08-2017) i bought Samsung LED 4K TV (UA43KU6470). Now display issue started and their service engineers changed led panel & parts multiple times. Now TV is not working at all. Really upset with Samsung product.

  • mithlesh kumar November 26, 2017, 12:31 pm

    Smoker problems

  • SANJAY DWIVEDI October 30, 2017, 11:24 am

    Worst customer service by Samsung India, I purchased Samsung TV on May 2016, After call one tech. came to install my TV, since he don’t have a drilling machine he went my home without installation and entered in Job card as installed, Then nobody turned up to install. finally after coming from vacation I installed the TV in Sep 2016 with the health of my friend and one carpenter. In June 2017 one small vertical line starts coming in TV and it’s starts broadening.
    I make complaint to SAMSUNG INDIA, while service order no. 4246232363, First they assure me to change of panel under warranty later they starts demanding Rs. 30000 for change of panel. I tried to contact Mr. Ghosh service head of RAIPUR SAMSUNG INDIA, but Tech. of the company never provided his no. and told me he never talk to customer in service matter. I contacted each and every person in Samsung, but my issue didn’t resolved, finally I lodge online complaint to consumer forum. It’s annoyed them and closed my complaint. one tech. in evening informed me that they are going to close my complaint, If you desire lodge complaint again. He also told me that there is no gain in lodging complaint and writing email, Since Samsung is very big company and they are capable to manage everything and everybody including consumer forum.
    The behaviour and attitude of Samsung is pathetic, and they are behaving in a manner how 150 yrs. back East India company was doing. How TV turns faulty after 14 months of purchasing and 11months of installing.
    I am demanding Job card where date of installation is mention but till today they didn’t provided me.
    3 days back Hon’ble PM told the nation for stronger consumer protection law but till that time SAMSUNG INDIA torture the customer.
    Sanjay Dwivedi

  • Arikaran.s October 28, 2017, 12:24 am

    We are purchase samsung 32 inch tv , for tv fitting to my home, i call to customer service always 24 hrs busy, what is this? How will you fit tv? Your customer service is worst….

  • Prema October 24, 2017, 5:50 am

    8147414538 phone TV repair

  • ROHIT VERMA October 18, 2017, 5:34 pm

    Sar samsung led tv me ek side se 2 line aa rahi hai screen par kya kare abhi varanti par hai mera mob number hai 09219100895

  • Rashmikant Desai September 12, 2017, 12:35 pm

    I have made live complaint for my TV MODEL LEDUA32C4000PMXL for malfunction of Speaker. The speakers have failed several times.Bombay agent Astvinayak Enterprises attended. You have promised to send Sr Engineer to investigate. Regret the engineer who visited does not seems to be responsible. He refused to listen and help.Dinesh Yadav,may be from same agency.Not satisfied Sr no of tv 18153ZNZB00401Y

  • Sanjay Kumar nayak August 21, 2017, 6:02 pm

    Very bad service

  • Satish Varshney August 19, 2017, 12:39 pm

    TV purchased under reg. Of mob no. 9359502212
    I was cheated by Agra service centre- Simran Electronics- of Samsung TV.
    As I reached on 17Aug17 to Simran Electronic (Samsung authorised service centre) at there place-4 Nehru Nagar,Shah market , Agra-2
    to purchase a new remote for my led TV part no.AA59-00802A Remcom- They told me cost 830/ RS as deposited in advance by reciept no 521 dt 17 aug17.
    While when they called me to receive remote at there placebat 19 aug17 they charged 566/ as service charges & 263/ was the cost of remote, wide Bill no 1353
    dt.19 aug17
    While they charged me rs829/.
    It will send a negative impression on customers.
    I request you to ask Simran Electronics- to return RS 566/ charged as service charges, while there technician even didn’t see my TV not visited to my place.
    My service request was already cancelled on 17 aug17.

    To save the image of your company please do needful.

    • pydinaidu September 9, 2017, 10:35 am

      very very service

  • Sanjay Kumar nayak August 16, 2017, 5:50 am

    I had purchased a Samsung led TV model no is ua32fh4003rmxl/2017.but there is problem of display after playing some minutes the picture is not shown

    • Sanjay Kumar nayak August 16, 2017, 5:52 am

      Pls tell me how to complain in online

  • Shridhar Shivgan July 29, 2017, 3:36 pm

    not satisfied service mb no 8087585796

  • Shridhar Shivgan July 29, 2017, 3:34 pm

    care center ka problem hai unke billing ke problem se part available nahi karke bata rahe aaj 17days pahale check karke techtion gaya tha…bakwas service mil rahi hai outof wartanty tv led keliye mbno. 7083046655

  • Basu July 27, 2017, 4:00 pm

    I had purchased 3 Nos of Samsung Monitor Model No ED32D , But No one come for installations ,for busy schedule I can’t install the same Now I want to install it but local customer want to money for mounting arrangments.
    It’s service is not good.

  • Mukesh shah July 27, 2017, 5:40 am

    Dear sir 
                  My Samsung smart led tv 40inch purchase from muscat Oman Lulu hypermarket  using now india gujrat now warranty is valid so plz help me.
           My smart led tv sound is not proper
    Spiker problem so help me
        My city near not a samsung service centre 
     So plz help me & Reply me 
                                       Your customer 

  • rajitha July 25, 2017, 9:24 am

    ya thus company is bad we buyied smsng32led smarttv on9/11/2011 nd nw some prblm has come but frm one week iam cmplaintng repeatdly but they r not cmng nd slvng the prblm

  • k.a.somasekharan July 24, 2017, 6:00 am

    i have purchased your 32inch led tv on 6-8-2011. now the sound card is not working. your technician came and told that loudspeaker is damaged and it has notworking. further the above part is not coming and production of above part has stopped. how we will repair above. we have spent nearly 35000 when we purchase the tv. how a common man believe your products? kindly advice. my mob no.9847446700

  • r m kabra July 19, 2017, 3:22 pm

    our tv is not working
    model no la3230630k1rlsl
    serial no mplk3pbz500602v
    virsion aau1
    R M kabra
    mob 09328284256

  • rohidas pawar July 12, 2017, 2:45 am

    My Samsung led TV ua23h4003ar. Screen roteat up dwun

  • Mukul Rahaman Sarkar July 11, 2017, 3:53 pm

    My samsung t v Plano is not connected with clectric. So Power is not on . It remans unused.

  • Jagan Singh July 11, 2017, 4:16 am

    My Tv Samsung is not working,when we open it. Its picture not coming but voice is coming normally as per we change channels.
    Mobile number – 9811303721

  • SURYA PRAKASH SINGH July 10, 2017, 5:19 am

    My TV samsung plano is not working properly . It makes noise when we open and picture not see.

  • SURYA PRAKASH SINGH July 10, 2017, 5:18 am

    My TV samsung plano is not working. It makes noise when we open and picture not see.

    Mobile : 9997565354

  • Dencilla Tauro July 4, 2017, 6:01 am

    My LED TV is not working proper cant see picture properly

  • ramesh pati tripathi July 2, 2017, 4:23 am

    My TV samsung plano is not working properly . It makes noise when we open and picture so much late.
    mobile no 9415852363

  • ramesh pati tripathi July 2, 2017, 4:18 am

    My TV samsung plano is not working properly . It makes noise when we open

  • Ramnaresh June 30, 2017, 1:03 pm

    Sir-my led display problem,I already 2 chance complain customercare number but no solve problem plz help me,my request number is 4239446159,

    • Ramnaresh June 30, 2017, 1:04 pm

      9868570212 my mobile number

  • satish kumar June 30, 2017, 7:55 am

    i have purchase a LED TV and its to be installed at my house . kindly assist
    Address- A2Z COLONY

  • manju sharma June 27, 2017, 11:28 am

    my samsung tv k4300 smart tv order no 4239443560 not services provide your end kindly soonly service provide at your end

  • balakrishna June 20, 2017, 8:32 am

    I have purchase SAMSUNG LED TV 2013.know the tv automatically switch off and then Register Mobile No.8008008461

  • balakrishna June 20, 2017, 8:28 am


  • MALLAPPA Y TALLUR June 11, 2017, 3:57 am

    Sir my Samsung TV 21inchs Dnjr old model TV screen not working properly TV I’d No after submitted, please help me my mNo 08217782768, 8986833694

  • M. K. Singh June 8, 2017, 7:09 am

    I have purchase SAMSUNG LED TV, Model No.UA40H6400ARMXL, Type No:UA40H6400, Serial No.Serial No.HO1L3ZEF400248, from Relicence Digital Store in May-2017, TV is not working from 04.06.2017,
    My complain No.4238206413. Register Mobile No.9415519833.
    If this is the quality of Samsung smart TV then we should not band this brand.

  • Seema Paleja June 2, 2017, 11:57 am

    This reference to the Samsung smart TV model no UA40HU7000RMXL
    Serial no OA003ZEFB001617 had purchased in year 2015 amounting to Rs 70000/- .
    In a year had to replace the mother board which cost to us Rs 10000/- now again this mother board is not working. If this is the quality of Samsung smart TV then we should not band this brand.
    Kindly change the mother board or replace this TV within 7 days or will lodge the compliant with customer consumer court.

  • Kannan May 30, 2017, 9:20 pm

    My samsung led tv problem

  • Amar deep Sharma May 30, 2017, 12:08 pm

    Helo sir my led damag plz can reply for a led screen mobile number 9888223227

  • Manoj G. Kshirsagar May 26, 2017, 4:38 pm


  • Bajrang singh May 23, 2017, 2:56 pm

    my led sound defacted

  • SAVITA SHARMA May 23, 2017, 11:24 am

    tv is not wkg
    mob no is 9013131976

  • SAVITA SHARMA May 23, 2017, 11:23 am

    my smart tv is not wkg complaint book on dt 20-5-17 ref no is 4236923550
    no body come here till dt kindly see the matter

  • Chirag Patel May 23, 2017, 10:59 am

    I have samsung led tv.model no UA46ES5600RMXL.i attached digital audio out put cable with my philips home theater sorround system but i can not get audio from tv to sround system. What can i do?

  • akbar s May 7, 2017, 3:21 am

    VERY bad service

  • Bhanwar lal April 25, 2017, 5:16 pm

    I am new tv purchased ,but Wall stand no received

  • Birendra kumar April 14, 2017, 5:35 am

    Dear Team
    I have need of 100 to 200 led TV per months for business purpose so please provided lowerest price.
    Name Birendra kumar
    State bihar
    Dist samstipur
    No. 9771474674

  • Sai Patel April 13, 2017, 1:14 pm

    Dear Sir/Madam,
    I byed 32 inches FULL HD tv when i tried to call to customer care they said our team will touch with you they come and they install you tv as said..
    but still since 5 days i cant i requesting that please make sure when u install tv..

  • promila April 11, 2017, 9:35 am

    i used samsung products

  • k.venkateshwar April 3, 2017, 6:21 pm

    I have purchased a Samsung TV HD 32 inches and model no UA32p51Q in the year 2014, before crossing 1 year the panel board ( Screen ) problem started then i gave complaint to your company, he came and changed the panel of it, and in the year 2015 also 2nd time he came and resolved it, for your kind information i made AMC for 3 years paid a sum of rupees.3683/- valid till 13-12-2017 now again problem started, your company person came and went away saying that he will get back, now the time is coming near for completion of 3 years AMC. As my friends and relations are telling 5 Series is failed go for new series, i request u to change my TV for any good series..
    this is my request, pl get back to me on my cell no.9848245462 as soon as possible.

    K. Venkatesh

  • k.venkateshwar April 3, 2017, 6:15 pm

    I have purchased a samsung TV HD 32 inches and model no UA32p51Q in the year 2014, before crossing 1 year the panel board ( Screen ) problem started then i gave complaint to ur company, he came and changed the panel of it, and in the year 2015 also 2nd time he came and resolved it, for ur kind information i made AMC for 3 years paid a sum of rupees.3683/- valid till 13-12-2017 now again problem started, ur company person came and went away saying that he will get back, now the time is coming near for completion of 3 years AMC. As my friends and relations are telling 5 Series is failed go for new series, i request u to change my TV for any good series..
    this is my request, pl get back to me on my cell no.9848245462 as soon as possible.


  • Lokesh April 1, 2017, 9:47 am

    Dear Samsung company owner’s why can’t u people can do prostitution business with own family woman’s instead cheating people with brand name of Samsung tv LED I bought 1 curved tv 15 mounts ago but tv screen gone means Samsung life only 15 mounts. no1 fake brand in world Samsung only. I lost 80 thousand money bcz of Samsung tv so pls I request you don’t cheat people with name Samsung is best. this is my 2 mail I’m sending u r company let me see how ur company people can care customers otherwise I will update this mail next in public social media network this my no 9886115047

  • Abhijeet Roy chowdhury March 30, 2017, 6:01 pm

    I AM from Aurangabad Maharashtra. MY LED has picture problem. Middle of the screen has white Bar..

  • Abhijeet Roy chowdhury March 30, 2017, 5:57 pm

    My LED Tv has picture problem.In center of display area has a white bar. I AM from Aurangabad Maharashtra..

  • Nagula sairaj March 30, 2017, 12:25 pm

    My new LED tv is been giving issue. Video is not getting displayed. Please do the needful

  • Nagula sairaj March 30, 2017, 12:23 pm

    My new

  • C.R.Rangavittal March 29, 2017, 7:02 am

    My LED T V having Sound problem I have reported to Salem service centre service selvem is not answering properly I thing no customer care available in Salem for those using Samsung product.please. do the need full

  • Muniraja March 29, 2017, 6:16 am

    I have taken svmsung k 5100 TV at Rm Nagar on 27 th still no one has came to my house to fit and connection for TV plz send as earlier

  • Rajaraman March 26, 2017, 4:59 pm

    Having problem in brightness
    Model: UA39EH5003

  • Atul Govande March 25, 2017, 10:15 am

    Bought a new 43″ Smart TV on 11 Feb 2017, but the smart features didn’t work so after complaints and visits by various technicians got a replacement. But even the new TV delivered in March 2017 has the same problems and their technicians came and could not solve the problems and they said will come again but till date no one has shown up. Very bad service and customer care by Samsung.

  • Anjana Sooraj March 24, 2017, 6:25 am

    very very poor service..Our TV got complaint 3 weeks back..Samsung guys came and took the board..until now there is no response from service centre..very poor,very bad service..Samsung led TV is not good

  • M V C V V BHASKARA RAO March 13, 2017, 5:14 pm

    M/S Samsung
    Sub: Repeated Irregularities in tv repair service.

    Ref: service order 4231944360 regarding spare part supply and replacement.

    Wrong speakers were supplied twice by Samsung service centre , the same were about to replace at our home by your service engineer.
    First time wrong tv speaker spares were supplied and attempted to replace. It was objected and brought to the notice of Samsung service centre. Surprisingly this spare was passed many checks. It indicates that samsung was encouraging and knowingly making this type of business.
    Second time it was very serious and shame on M/s samsung repair service. The old and used speakers were brought, sealed in new package to give a new spares sealed package look. My TV speakers diafirm are got brittled and lost it property due to ageing. If old ones supplied in place of new, withing months diafirms would damage and require one more replacement with Rs.5000/- . Is it fair on M/S Samsung, the MNC company. The credibility of M/S Samsung is definitely questionable.

    I demand last ten services of Samsung repair services of that servicing centre are to verified and checked. This is to proove the repair credibility of the great MNC company Samsung. All The customers will not be so vigilent to catch these type of wrong activities and practices, this may be the reason that M/S Samsung deliberately indulging in unfair practices neglecting customers property and money.
    I demand M/S Samsung to intervene and investigate the irregularities in repair issues and practices.

    PH : 9441141069

  • syed sarmad March 10, 2017, 2:36 pm

    complained about our T.V. There is no response .We putour compaint on line.

  • syed sarmad March 10, 2017, 2:25 pm

    concerned people seem to be in deep slumber

  • PANKAJ March 4, 2017, 4:51 am


  • Mohan kumar March 2, 2017, 8:37 am

    Contact to Number plice

  • Amod kumar singh February 25, 2017, 5:59 pm

    Sabse ghatiya service centre mai apne led ka complain 7 mahine we kar raha hu Lenin ……………………………..
    Is company ko apni safalta ka gumaan ho gya hai

  • Vikas Saroha February 23, 2017, 12:00 pm

    Very worst service.
    Four times I have complained regarding my TV but nobody has come.

  • Bangaraswamy February 20, 2017, 7:34 am

    Very worst

  • poonam February 20, 2017, 1:36 am

    Hello sir. I want to buy samsung 28″ led tv. I want smart tv features with wi fi connect full hd etc. Please send me the best product in 28″ size range.

    • Bangaraswamy February 20, 2017, 7:32 am

      Very poor services.
      Service center all very less. So I have to advise don’t select samsung

  • Vijay arora February 16, 2017, 6:05 pm

    Samsung wale chor risvat khor

  • Vijay arora February 16, 2017, 5:57 pm

    Samsung chor company

  • Vijay arora February 16, 2017, 5:55 pm

    Ab to gurentee ki chej ke bhi service man 5000 rs risvat mangte hai kehte hai 14000 ka saman hai 5000 to dene pade ge tabhi thik hoga

  • Harendra Patel February 16, 2017, 10:51 am

    My lcd tv not start
    Power issue

  • Ankit Sharma February 16, 2017, 6:57 am

    Sir meri LED22 inch ki hai aur uska panel broken ho gaya hai plz mere ko ye btao ki care koin koin su jgah hai me g.noida ka rhene wala hu my nu 9917849232 plz cntc me sir

  • joyanto February 10, 2017, 4:49 am


  • Shailemdra kumar February 8, 2017, 1:17 pm

    Mera LED TV kharab ho gaya hai mai 25 Dec ko complain kiya hu lekin av tak mera problem solve nahi huya hai mai kafi paresan hu kayi bar maine customer cair me call kiya lekin av tak kavi v posatibe answar nahi mila
    Atah aapse nibedan hai ki mera problem jald jald solve karne ki kripa ki kaye

    Aapka samsung customer.
    Mera mobile no 99436821961

  • Shailemdra kumar February 8, 2017, 1:16 pm

    Mera LED TV kharab ho gaya hai mai 25 Dec ko complain kiya hu lekin av tak mera problem solve nahi huya hai mai kafi paresan hu kayi bar maine customer cair me call kiya lekin av tak kavi v posatibe answar nahi mila
    Atah aapse nibedan hai ki mera problem jald jald solve karne ki kripa ki kaye

    Aapka samsung customer.

  • Umesh Kedar February 8, 2017, 12:41 pm


  • rakesh gandhi February 8, 2017, 8:56 am

    mr robin my mobile 09825455679 rakesh gandhi thanks for complete my led iwill give toatal payment of pannel. mr robin after seven month samsung give me satisfaction its long time period for your type multinational company and also one thing is that iam not satisfied from your helpline service because every time igot new person and every person give promise and every time result zero . when complication create you have arrnge one person handling ,one party till the last stageand that is comfortabe for your veluable customer. again mr robin thanks

  • Prashanth January 28, 2017, 2:12 pm

    I need to connect my Samsung plasma to optical digital audio

  • Prashanth January 28, 2017, 8:15 am


  • Hitesh patel January 27, 2017, 9:25 am

    Dear sie

    Last year i had brought 55 inch samsung smart tv (model code:UA55JU6400KXZN ) now my problem is tv LED screen is broken . Is this possible to replace LED screen? If yes than how much cost for replac it’s LED screen? I will wait for your need full contect number is:00919904739759

  • kalyan January 22, 2017, 12:45 pm

    Led not canecat to my pc HDMI vga

  • kalyan January 22, 2017, 12:44 pm

    Led not canect to PC HDMI vga

  • Gaurav Dhumal January 21, 2017, 1:47 pm

    TV Screen is ON OFF just 5 Mint.

  • Dinesh January 20, 2017, 4:07 pm

    Tv is problem

  • RAJAGOPALAN January 18, 2017, 5:44 am

    what is the new changed toll free number for getting information regarding
    for installation cum demo for newly purchased LED 32 INCH FULL HD

  • shem January 17, 2017, 8:33 pm

    My sumsang 32 inch LED TV broke the screen and can’t see the images clearly. can it be replaced?. Am in Kenya-Nairobi

  • Ambigapathi January 15, 2017, 11:17 am

    New Samsung LED TV from darling digital at Kallakurichi,but no technician to install it.please help us to solve the problem.

  • Md.Mujeeb Gori January 10, 2017, 6:26 am

    Hai sir..
    I humbly request iam take to samsung led tv new received iam in house 5days….ur samsung technician not support tv setting… In my house kollapur Nagarkurnool(dist) pin 509102 …plZ tecnition not responce plz kind note..

  • Sajid Shaikh January 9, 2017, 10:15 am

    I could not find exact service centre for samsung tv in Mumbai. All the service centre repairs other appliances except samsung tv. Contacted with all the numbers which were provided by Samsung Chat online..Very Bad..

  • Sajid Shaikh January 9, 2017, 10:08 am

    Hii..I feel it’s a joke, I am trying to get a samsung tv service centres address in mumbai from chatting with samsung online chatting since three days, They gave me three address with numbers & none of them repair samsung tv. So I feel that even samsung customer care don’t know where is the service centre for samsung tv in Mumbai…So I think it would be better to purchase another brands instead of Samsung. I will never recommend any one to purchase samsung products. It will be better to purchase local products which are half time cheaper than samsung brands.

  • vikas January 6, 2017, 2:23 pm

    My TV show “check signal cable”.I have checked all cables & replaced too.but the problem is still there.

    Now please suggest what can I do?

  • S Chakraborty January 3, 2017, 12:27 pm

    I had purchased one 55″ Plasma TV. Its got off . Service center was informed. They came and told that the Part No: BN96-25693A part has got damaged and to be replaced. But after few weeks they informed that the part is not available and the TV is not repairable. I want the same in writting but they are refusing. I need in writting from Samsung that the above part is not available and the TV is not repairable. Can you help me?
    When I can expect reply from yourend?

    S. Chakraborty.
    TV Model No: PS51F5500ARLXL.
    Sr. No: MR3XPDD700018W.

  • Indirajith January 1, 2017, 6:52 am

    We have purchase Samsung smart LED 46″TV from Al Aman furniture,Adirampattinam road,Pattukottai.Model no.VA46H7000ARLYL,

    Our complaint is the 3D effects has not been activated since we purchase the TV.

    We have complained many times but no reply from the dealer or your customer care side via mobile phone.

    Your customer care people has been telling Tv servicer is coming from Madurai but nothing happened so far.

    Immediately sort out our problem as soon as possible.

  • mukesh kumar. bharti December 29, 2016, 2:26 am

    If some one facing me I want to say that please don,t believe Samsung customer care why I am am saying that because I have naught a led TV of sumsung then retailer has told me if you want set of your TV at your wall you have to called cc no is 18002668282 and I have called and he gives me request no is 4227445025 but not done I have called them then he replied me sir my system showing your request is allredy done it,s a very painful joke.I said TV is at my home I am not showing that is not setting at my home wall,but why you showing that is allredy set at my wall he said,then he said sir my system is showing and is not done til yet so don’t, believe in Samsung there are all fake guy,s.thank,s

  • Uttam December 28, 2016, 2:17 pm

    My LED TV not working

  • Uttam December 28, 2016, 2:15 pm

    My 40in LED TV is not working . Please imidet solf my problem

  • sandeep kumar December 22, 2016, 5:07 pm

    I have purchase Samsung LED because your brand is good. But right now i did not satisfied your brand due to reason you give the offer airtel dth setup box free and 3 month did not pay any charge but now setup box is not working. I have complate airtel dth customer care my setup box is not working and airtel customer care is telling me you have pay charges……… For ……… Months then your setup box will be working. So i want retrun your LED. I hope best resoulation give me your side. Otherwise i will go to nexr level.


    Thanks & Best Regards,
    Sandeep Kumar
    Contact No : +919815294501,+917696094501 Please find the attachment sacreen short

  • Apares Chaudhuri December 22, 2016, 4:49 pm

    I am a distressed buyer of Samsung LED TV model no. UA32F5100AMXL, SL. no.23473ZED801342L, which was purchased on 05/10/2013, Before purchasing this TV I was almost a Brand loyal of Your product, but my experience with this TV has changed my opinion. Within the very 1st year the TV went out of order twice, & the panel was changed on both the occasion , but immediately after the guarantee period was over, the same problem occurred again, & I had to spend around 14,000/- to change the Panel, now again the TV went out of order on 14/11/16, your service mechanic came & said the Panel has to be changed again, so within 3 years of purchase it is 4 times that the panel has gone wrong. Your authorised Service center has quoted a mindblogging price to carryout the repair job, which is few thousand more than the last repair price & not only that you can buy a new good brand 32″ LED TV with that amount instead of the repair, & if I add up the earlier cost of repair with the present quote then the total will exceed the cost of the buying price of the TV, I doubt whether your Authorised Service center is quoting the right price, I live in a District Town,which is 45 KM away from your Service Center, the quotation includes, cost of panel, service charge , freight & VAT & Service Tax, So, pls. give immediate reply to my query, & also explain why I have to suffer & incur repeated expenses for a very bad product sold by you ? I am not only dissolutioned about your Brand quality but will also take efforts to tell others not to put faith in your products. So far I was used to go only for your products & a number of my household products are from your Brand including my earlier TVs, that believe has been shattered , So try to give answer to my questions & oblige.

  • raju December 22, 2016, 5:44 am

    Just bought a 50inch directly from Samsung. How do I return it?

  • Paritosh sen gupta December 20, 2016, 2:53 pm

    Samsung 32? led tv some black shadows shows in screen please solve problem

  • Prakash December 20, 2016, 6:02 am

    I have 32 inch samsung smart tv , the model is UA32j5300, i want to connect with my bluetooth headset but no one option is here, i tried the secret menu also i could not able to see the bluetooth connectivity , i am not sure whether the bluetooth device is inbuilded.

  • NAGARAJ.S December 18, 2016, 12:01 pm

    You tube not working in our 50 Samsung smart Tv we are in Bangalore VIJAYANAGAR

  • R. Shanmugakkani December 16, 2016, 3:21 pm

    I bought 40″ curved Samsung on 13.12.16 from saravana Store. The TV has come on 15.12.16 to my house. Yet, nobody come to fit the TV from Samsung company. Please send a tecnchian to fit the TV immediately.

    Bill no. F9cise/12054,
    No. 1/6, lakshmana mudali first St, venkataraman Nagar, korattur, ch-80.

  • Ravindran December 16, 2016, 7:37 am

    Name: E.Ravindran
    Reference: 214786488 at 180040-SAMSUNG (7267864)
    I have bought Samsung LED 43″ last week. and I made a complaint already for the refixing of Wall moubnted LED TV. Technician from Samsung wrongly installed withput accessing the Pen Drive and other plugs. This is installed infront of my family members. They may suggested that location. But Your Technician should taking care of all technicial related matter, which he only knows. At present for removing and plugging the cables& Pen drive, we have to remove our TV set and replacing everytime.

    During the installation, your technician informed our family memeber for re fixing the TV he require 600/-Rs. But he never expalined the inaccessibility of Cable plugs and USB plugs. Hence I requested your technician to re install our LED without any additional cost.

    I have bought your brand by the reference of other people instead going for other brands by beleiveing your swervice. Samsung’s good brand name will spoil because of the Technician mistakes.
    Thank you,

  • paritosh sen gupta December 14, 2016, 12:49 pm

    Samsung 32″ led tv some black shadows shows in screen please solve problem

  • Manjunath Annigeri December 14, 2016, 11:00 am

    Samsung TV West

  • Manjunath Annigeri December 14, 2016, 10:59 am

    32 inch led TV Samsung display not working West Samsung TV

  • george ndungu December 11, 2016, 9:43 am

    hi i bought a Samsung uhd tv 65 inch tv using a rf cable it shows black and white please advice .

  • george ndungu December 11, 2016, 9:36 am

    hi i bought a samsung uhd tv 65 inch tv using a rv cable it shows black and white please advice .

  • chandan Kumar December 10, 2016, 8:21 am

    Samsung engineer is chatter no solve problem

  • prem prakash December 8, 2016, 8:34 am

    Sumsung engineer is chitter

  • prem prakash December 8, 2016, 8:33 am

    I m a purchase led 42″
    But usb and net not connecting
    Vikas 9599999015

  • Salome December 4, 2016, 6:37 am

    I bought tv Samsung but its not showing decoder

  • niranjan saoji November 30, 2016, 2:38 am

    09372394999 thats my no please install my tv .I live near nagpur

  • pramod kumar sahoo November 30, 2016, 1:55 am

    Please try to install my TV todayAnd your service engineer ansarrefused.
    my address : hyderabad TCS adibatla Rangareddy pin-501510 mobile no-8790306148

  • yuvraj November 29, 2016, 12:36 pm

    Plz install my samsung lED TV

  • divya November 25, 2016, 5:09 am

    Bought samsung UHD smart tv 32 inch on dec 2013 for 34,000…Not even 2 years its display has gone…called customer care…A man came told u have to change the display panel and it will cost 18,195… REALLY UPSET WITH SAMSUNG PRODUCT…Don know wat to do now… I guess its better to go for local tv itself…REALLY BAD SAMSUNG….I personally suggest NOT TO BUY SAMSUNG PRODUCTS…

  • Shrawan Kumar November 22, 2016, 2:38 pm

    Banda/Fatehpur service centre’s Service is very bad

  • Vijay Korade November 20, 2016, 11:09 am

    Really Not a good service

  • Sunil Kumar tyagi November 20, 2016, 9:23 am

    Please try to install my TV today And your service engineer ansar refused

  • gaurab.majhi November 18, 2016, 1:59 pm

    after one manth…

  • Sushil kumar gupta November 13, 2016, 4:05 pm

    Maine ak samsung lcd 32 inches ka kharida jiska 22553ZNCA05334x care me call karne ke baad wo uska repair charges naya tv se bhi jyada mangta hai.matlab samsung ka tv sirf Chinese ki tarah use karo aur fek do…..mai samsung ke engineer se ek baat puchana chahunga ki wo padhai kar ke engineer bane hai ki unki naukari kismat se lag gai.aur sare grah ki se bhi apeel karunga ki wo kabhi bhi samsung ka product lete samay ak baar jaroor soche.kyoki samsung service center ka ye haal hai to tv ka kya haal mera tv 1st baar samsung ke engineer ke dwara hi khola gaya hai.aur hamne galatfahmi me use 690 rupees bhi de diya hai.aur tv bhi samsung ke anusaar nahi banega.kyoki kaun banda chahega ki naya se bhi jyada purane ka daam ho.

  • prema singh November 10, 2016, 8:25 am

    i bought led tv32inch
    its display gone after two month.

    nobody in samsung responding properly

  • visakh R November 8, 2016, 2:41 am

    iam visakh from amrita school of Ayurveda kollam 2014 year end 40 inch led tv purchasing tv power compliant not working pls problem .my cont no 9048729627

  • Bidyut Bhattacharya November 7, 2016, 2:06 pm

    I was purches a 24″LED TV on 02/11/2016 and the model number is UA24H4003. I received a sms from you that installetion service request number is 4224758268 and engineer Name is Mithun and his mobile number is 9903082820..from that day I am trying to call 100 times but engineer not pickup the phone.. I am called toll free number and they also commitment to me that with in 8hours engineer will come and install the TV. But unfortunetly yet to install my TV.. What I will do?? Please give me some solution other wise I will go to legal action..

    • prema singh November 10, 2016, 8:26 am

      same tv i purchased .
      display gone after 2months.
      samsung person avoiding to take up case properly

  • DC Milliman November 3, 2016, 1:38 pm

    What kinda crap is this ?? A help line with too many and 1 with too few numbers ??? 1-800-30008282 ?? Or. 1800-110-011 ?? The other number says it is unavailable from my calling area .. So do I have to pay to call India for help..?

  • Anil Kumar Pandit November 3, 2016, 11:52 am

    I have purchased a samsung RM 40D101.6cm full HD smart LED TV from snapdeal on 14 Oct 16. my order no. 15947818704, invoice no SD23CB/16-17/243 dated 14 Oct 2016. What about three year warranty. please clarify.

  • Basil November 1, 2016, 7:53 am

    Dear sir ,
    I would like to purchase one television from U.AE . I am planning to buy 40J5200 40 inches television . If i will take television from U.A.E to kerala can i get service warranty from kerala

  • D k maurya October 29, 2016, 2:44 pm

    A.c. on pawr on add.piro.survice centar

  • Shashidhar October 28, 2016, 12:38 pm

    Service for ultra sim tv

  • Seema Pravin Jagdale October 28, 2016, 10:50 am

    I have purchased samsung 43 inch basic model from M/S Pravin electronics, Gondhalenagar, Hadapsar,Pune on 20the October 2016. But still after lot of follow-up from last 8 day my TV is not installed yet.
    How poor service.

  • Piyush October 25, 2016, 10:00 am

    I had bought Samsung UA-40J5570 LED on 14 Nov 2015 and was satisfied with the product initially. However on 16 Oct 2016 the LED TV displayed comments – scrambled channel due to which I asked airtel service for non receipt of signal. After his visit airtel technician informed that the problem needs to be resolved by TV manufacturer i.e samsung. I called up Samsung and was told that representative will report next day as 16 Oct was a sunday. The technician came on 17 Oct 16 at 1730 h and checked the TV but could not access the problem and asked representative of airtel to be called again. I called up airtel again and asked for there technician who came on 19 Oct 16 but the samsung representative did not turn up. After checking and replacing the card and connecting with a seperate set up box(external), airtel technicians informed that the actual problem if with Samsung LED TV and not of DTH signals.I again called up samsung customer care and was informed that the technician will be send next day. After checking the TV samsung representative could not again find the problem and went back informing that TV needs some parts to be replaced and same is not available at that time. Today, it is 25 Oct 2016 and still my problem is unresolved. I called up samsung customer care and asked to speak to senior incharge or zonal head but the call was not forwarded to any senior person. Now I have realised that samsung services are pathetic and non reliable. Wasted my time and money.

  • Shankar jain October 24, 2016, 1:45 pm

    Problem with my Led samsung

  • Gunjan Manocha October 23, 2016, 9:55 am

    There is a problem in my LED tv of Samsung speaker is not working properly i need that support for this to help.


  • Gunjeet Singh October 21, 2016, 1:13 pm

    Led HD TV is not working.Since morning I am trying to contact customer care no available on Samsung web site… but failed to log in….
    Really such a big brand but fail in service….

  • arpita saha October 19, 2016, 6:07 pm

    my order no 4223580873. after spending rs. 5253 my tv not working properly. how sad. i suggest everybody do not buy samsung tv.

    • D k maurya October 29, 2016, 3:00 pm 7004924100.piro survice centar problem

  • arpita saha October 19, 2016, 6:00 pm

    my order no is 4223580873. spending rs. 5253 my tv not working properly. buying samsung tv , it is my worst experience , i suggest everybody do not buy samsung tv.

  • Rahul saini October 19, 2016, 1:11 pm

    samsung galexy j2 phone h jio ke lye kya krana h

  • Debkumar panda October 18, 2016, 6:55 am

    I bought a samsung24″ led tv 14months ago.
    Tecnicioun says that- it is pannel problem.pannel cost is more then 50%of tv cost.plz help me.I think company will take right steps against my 9733683435.
    I am waiting for a positive hope.

  • kundan purohit October 15, 2016, 12:56 pm

    samsung service 3rd class hai maine lrd purches kiya 5 din ho gaya abhi tak instalition nahi huwa isse accha micromax hai

  • MAHABUBE ALAM MIA October 15, 2016, 10:05 am

    I was puchase a led tv from great eastern kasba before 4months ago.But recent my tv display has dammaged.i was log a complain on 26/09/2016 &same day enginer visited.But yet my tv disply not customer care in 6times they are told me your today or tommrow will be replacd.But i have alteady service is very poor &very very bad.My complain no is service is too 3rd class i dont belive before purchase

  • Salman sheikh October 13, 2016, 10:55 am

    Respected sir,
    I have purchased a samsung led tv from ur company as on 6th october 2016 frm khosla electronoic beck bagan, kolkata. But today still the tv are not installed by any company person now. Its very mall practice job done by them.
    So please do good on
    behalf of customer.

  • Anil Kumar October 12, 2016, 4:54 pm

    Dear sir

    I purchased Samsung 43j5570 smart LED TV on 2 October and I am facing lot’s of problem with your product from day 1 which not expected to Samsung. My Registered complain no is 4222885255 please replace it as early as possible

  • Deepak October 12, 2016, 1:51 pm


    i have bought SAMSUNG UA32K4300ARLXL 4 days back and still the samsung executive not reached me to fix the TV to Wall.

    Bad customer service.


  • Rajkumar PAL October 10, 2016, 7:50 am

    I have purchased 21″ color tv approx. 13 years ago model CB 21A5 but now we are facing problem of switching ON and also there are forming horizontal wave and also black strip in the top side of screen while last month we have complained and your service engineer also repaired the TV but again we are facing problem . Please take action properly so that name of samsung should be in presigious status.

    Thanking you

  • ANIL DE October 10, 2016, 6:55 am

    I purchased one 3D LED 40” TV on 26.01.2012. For sometimes, I am experiencing problem regarding output distorted sound. While exploring trouble shooting, upgrading software was suggested. Following are the details of the TV.
    Model Type:- UA40D6600, Model No:- UA40D6600WR,
    S/N :- 20153ZEB700242, Version – CN01
    Software Version:- TGASDAAC – 1010.0
    Contact No :- (91) 9433558443.
    Please help to amend the sound trouble.
    With regards
    Anil DE.

  • Paramjit kaur October 10, 2016, 5:56 am

    I purchsed new led. From best price at amritsar pl fit the led my number is 9815784823 in amritsar punjab dated 9th oct 2016

  • Kampurath Prabhakaran October 7, 2016, 3:19 pm

    I have with me Samsung LN40D550 40-inch 1080p 60 Hz LCD HDTV (Black) 2011 Model brought from USA. Tried to make it functional through local cable operators and a mechanic. To our disappointment, the tv is not properly functioning as it gives only black and white pictures. Is there any way to set this tv right? You will appreciate, I don’t want to shell out huge sum of money as the tv is quite old. Do you think your experts can set right this tv? Grateful for your quick response by email.

  • Colin October 6, 2016, 1:30 pm

    I had a Samsung curved 55″ TV and when I was watching it my child 17months old through a plastic cup from a child’s tea set at it the tv is now broken got on to customers service and got nowhere it cost me €1199 and I only purchased it 5 months a go the only choice I have now is to go on social media and tell every one possible not to bye a curved Samsung tv if you have a young family

  • Paula Dabbs October 6, 2016, 4:40 am

    I am so upset with your company all I want is someone to program updates on my Samsung TV. Every Sunday night I must turn the TV off and on, pull the plug out of the wall and replug. Half of the new Netflex on tv will not come in as I am being told by my cable company because my tv needs to be reprogrammed by Samsung. This is such BS I will probably never purchase another Samsung products.
    Model NO: UN32EH5300FXZA
    Type no: UN32EH5300
    Version no: UU02
    S/N: Z4SS3CFD916955Z Thank you Paula Dabbs

  • kachare sushant October 6, 2016, 3:04 am

    Tv not on

  • shakthivel October 5, 2016, 6:32 pm

    My Samsung 40″tvby Dubai was purchased 11 month back. It is working in good condition. Now for the past three months it has some problems. When we switch on the TV, there are 6 or 7 colour horizontal lines come from the top of the TV & after 1 minute the TV resembling with greenish yellow colour. Please rectify & repairing TV. If possible please mail to me.

  • shakthivel October 5, 2016, 6:26 pm

    My Samsung 40″ in dubaiwas purchased 11 month back. It is woring in good condition. Now for the past three months it has some problems. When we switch on the TV, there are 6 or 7 colour horizontal lines come from the top of the TV & after 1 minute the TV resembling with greenish yellow colour. Please rectify & repairing TV. If possible please call to me.8939385626

  • Gopal khetan October 5, 2016, 4:45 pm

    I have purchase led tv 32″ since 6 year
    But t.v sound is very bad position this time so pls send a engineer In my adress
    Main road bishnupur near shiv mandir begusarai bihar

  • Karthikeyan.V October 4, 2016, 4:27 pm

    I need a service engineers help to see my Samsung 48 inch led tv s shut down pblm due to its cable pblm

  • AKHILESH PANDEY October 4, 2016, 7:10 am

    I have Samsung T V 21″ model 2003 this TV will not functioning from 10 days . please send any one service engineer for repair I given address below
    160/1/12 durga maa bhavan lothkunta secunderabad ( T S ) 500015 & contact no- 9700418065 / 9491693290

  • Keshava Ka October 3, 2016, 1:07 pm

    I have purchased Samsung LED TV ( RM 40D )2 weeks back & delivery last week ( COD ),
    After the Delivery of the Product I calling customer Care # everyday for Demo & Installation from past one week, but no one is approached for the concern & Telecallers are promisung that it will happen today / Tomorrow, But nothing is Happening, Kindly make sure to the necessay action or else i want to return it back, Regards
    Keshav, Bangalore -06

  • krishana ` October 3, 2016, 12:58 pm

    Sir Bill Murray did not have my wedding gift to the Samsung LED TV to my Hlp Kigiye Kirpa you are Anorod

  • biswajeet Dutta October 2, 2016, 4:57 pm

    Mera led TV 2014 Dec me Liya tha but mera TV me Chelte chelte TV me 7and 8 colour gude line dhik raha hai to hum ne couple kiya pur avi thak 72 hour koui solf nahi huya aab me kiya koru sir g

  • Mahesh October 2, 2016, 9:54 am

    Hiii this is Mahesh I hv purchase TV 1 year ago, working good whole 1 year, now TV led has some problem means left side show 10 inches black belt. And I hv already registered regarding complaint but still awaiting reply from your end.

  • Jigar Upadhyay September 29, 2016, 10:25 am

    dear sir/madam
    Maine 2012 Me Led Tv Purchase Kiya Tha But Abhi Tak Koi Problem Nahi Tha But 26.09.2016 Ko Chalu Tv Me Problem Aya To Mine Coll Center Me Capelin Kiya To Mareko Capelin No Diya Gaya Or Bola Gaya Ki 12 Hours Me Apka Capelin Sol Kiya Jayega But Abhi Tak 72 Hours Ho Gay Pan Marea Problem Sol Nahi Huwa Hai To Kya Kiya Jay Ple Reply…..

  • R.KUMAR September 29, 2016, 9:51 am

    My Samsung 29 (Plano-DNLE JR) was purchased 7 years back. It is working in good condition. Now for the past three months it has some problems. When we switch on the TV, there are 6 or 7 colour horizontal lines come from the top of the TV & after 1 minute the TV resembling with greenish yellow colour. Please rectify & repairing TV. If possible please mail to me.

    Thanking you,


  • Ashish kumar bhadani September 29, 2016, 9:04 am

    M ek samsung LEDtv feb.2016 m liya tha .jo september m uska screen m problem a gya . Maine 9 sep 2016 ko complaint kiya . 10 sep ko inginnear aya aur aur bola 1-2 din m apka problem solved kar denge lekin jab 14.9.2016 tak nhi aya to maine 15.09.2016 ko customer care ko call kiya mujhe bola gya ki apka kal tak problem solved ho jayega lekin 18.09.2016 tak kuchh nhi hua to m 19.09.16 ko fir call kiya mujhe fir whi bat bola gya .maine 21.09.16 ko CEO office ke email id per complain kiya whan se mujhe 25.09.16 ko bola gya ki apka parts service centre m available karwa diye h kal koi time apka tv ban jayega.
    Lekin av tak mera problem solved nhi hua.
    Isse m jya samjhu ki samsung LEDtv ke CEO office ki v service ka koi value nhi h .
    Ab m aplog se ek bar fir request karta hoon ki mera LEDtv ko problem solve kiya jay.
    I am totaly disappointed in your service.
    So please attention my problem.

  • AKHILESH PANDEY September 29, 2016, 6:00 am

    I have sum sung television 21″ model 2003 & this is not function from one weak please send service engineer for repair, my address given below
    160/1/12 durga maa bhavan lothkunta secunderabad 500015 (T S ) & my mobile no -9700418065

  • Bilwamongal Datta September 28, 2016, 2:52 am

    Dear sir, I want to buy a TV. But I have a question . The TV price is different in online and offline market . Online price is cheaper than offline market. So I want to buy a TV from online . But the seller says that they will not install the TV .
    So I have two questions —– 1)who will install the TV ? 2) Shall I get the same service from you as I get from the showroom ?
    Another question . I am a middle-class man and am not able to spend a lot of money . But I have a dream of curved 4k TV . My money limit is maximum 60000 . Will you suggest the model number ?
    I shall wait for your kind cooperation and assistance . Thanks.

    • Bilwamongal Datta September 29, 2016, 8:41 am

      Sir please answer me .

  • Srinivas reddy September 27, 2016, 8:49 am

    Some of adds appears in Quikr , Hyderabad and offering 65 inch 4k curved TV @ ?30k and also stating that it is new TV and covers Samsung warranty for one year. They are mentioning that they are dealers
    Pleases clarify or take action against such adds.

  • Roma kanta September 21, 2016, 2:09 pm

    I have regd a service request from last sunday (Date:- 18th Sep) but there is no response from technical person.
    My Service Request number : 4221752758.
    I am not expecting this kind of service from a reputed company like Samsung.
    I tried to call to customer care 5 times but at ground zero i am not getting calls or update from any one.
    If this is service then i am sorry to say this is in bad shape please look in to the issue

  • vinay upadhyay September 18, 2016, 4:22 am

    Customer Id. 3708557490
    I am rajendra upadhyay buyer a samsung LED T.V date 2nd sep 2016. I submitted a complain 5th sep com no 4220855177,but without information it has been closed it.I have submited one more complain on 6th sep com no 4221018018,the plroblem displays is not showing the engenier goes but he not fixes the ploblem. if they dont fixes the problem we take an action and cases in consumer court, I calls in costumer care they only says that sorry for the problem, I am very depressed. if you dont take any action or fix it.
    or else take televison back and refund me my money. so pls fix the problem.
    rajendra upadhyay.

  • upendrasinghhada September 17, 2016, 7:06 am

    Maine Samsung 40″ led li hai mujhe uske smart feature ki jankari nahi hai ple help me

  • kota shiva September 16, 2016, 11:57 am


  • Anup September 15, 2016, 6:59 am

    My complaint no3707694268 is not solve complain Date is 6 Aug 16 2nd 16 Aug 3rd 18 Aug 4th 22 Aug 5th 26 Aug
    What is this company very wrong system is your company.i want quickly solve my complaint.plese

  • AMIT SHARMA September 14, 2016, 10:42 am

    dear sir/madam
    sir mera 3320nd samsung printer hai jo kii kharab ho gaya hai jisky complain meine dated 29-08-2016 ko dali thi aur samsung service center dabra mein meine samsung ko jama kar diya tha, lekin unhone us printer ko sahi kiye bina hii mujhe bapis kardiya aur jhuti report samsumg company ko dii kii mere printer ka part badla gya aur sahi kiya gaya lekin aesa kuch nahi hua hai. aur mujhe besa hii kharab printer wapis kardiya jise kharid kar mein bahut pareshan hun aur us samsung service center dabra ke dwara mujhe gumrah karne abam jhuti report dene ke khilaf kanooni karyvahi karne kii kripa karein .
    NOTE :- yadi mere samsung printer ka nirakarn jaldi nahi kiya to mein apki company ko lekar consumer foram mein jaunga jiske harze kharce kii jimmedari company kii hogi.

  • SUNIL KUMAR September 14, 2016, 9:28 am

    mail ID of samsung customer care

  • PRITI SRIVASTAVA September 9, 2016, 6:36 am

    priti srivastava

  • Bittu singh August 31, 2016, 10:03 am

    Up me lakhimpur Kheri me kaha serves santar ha

  • Kiran Kumar reddy August 29, 2016, 10:00 am

    Is this forum will respond or not, I haven’t received any email or call from this forum

  • Gururaj August 27, 2016, 5:51 am

    Is it available motherboard of samsung 37 inches LED Tv ? If yes where in bangalore. Pls inform me. My mobile no 9844286191

  • Gururaj August 27, 2016, 5:49 am

    Is it available motherboard of samsung 37 inches LED Tv mother. If yes where in Bnagalore ? My mobile no is 9844286191

  • Kiran Kumar reddy August 25, 2016, 4:45 am

    For my previous comment I have not received any suggestion from you, I request to kindly provide necessary information regarding the problem through my email or my contact number 8341152550.

  • R Ramani Iyer August 23, 2016, 10:05 am

    I have purchased samsung TV two years ago. It is not working now.
    Please ask your authorised person to contact me. I am staying in Dombivli (East). My cell no. 9322430582

  • Kiran Kumar reddy August 23, 2016, 6:32 am

    Hai I am having Samsung Led TV 32″ f5100 purchased on November 2013 , i wish to bring to your notice that for the past one week when TV is powered on the audio will come but the video will not show anything and after sometime TV powered off and again TV powered on both the audio and video will appear. I request you to suggest is there any problem to TV or any inspection to be done by the technician please advise me to my email id which mentioned

    • Kiran Kumar reddy August 23, 2016, 6:57 am

      Hai I am having Samsung Led TV 32? f5100 purchased on November 2013 , i wish to bring to your notice that for the past one week when TV is powered on the audio will come but the video will not show anything and after sometime TV powered off and again TV powered on both the audio and video will appear. I request you to suggest is there any problem to TV or any inspection to be done by the technician please advise me to my email id which i mentioned. But my comment is awaiting moderation what does it mean I don’t understand.

  • Paras BOTHRA August 21, 2016, 7:58 am

    I bought Samsung TV model -UA32f5100arlxl around 2 years back @ 31000/, the display of the TV gone with IN 1.5 years, when complain to customer care, they have send technician, who said, we need to pay Rs 18,000/ for new display or else I will repair it for 3,500/, we opt for repair, Now again the same problem has raised, now what should we do?

  • yogeshwari deogade August 19, 2016, 12:06 pm

    I brought samsung lcd t.v. series 4 but not suported pen drive video on tv.please tell how i watch video?

  • Y.rajangam August 12, 2016, 5:39 am

    Sir, ref.model.ua32eh50000rlxl……S/NMQE13pbc702498N… My t.v. Once swd.on it woks for an hour and power off for 5 mts and comes back automatically..I am facing. This problem for the last 5 days.. When I have contacted yr toll free no. I was asst. by. Tamil medium and she was very prompt and answering my question very calmly.. As per her instruction I have done the job. Hope I would not have the same problem…tks for the help and I appreciate the lady who helped me….tks….

  • Narendra Singh Rawat August 11, 2016, 6:06 am

    I wish to bring to your kind notice that I bought Samsung TV LED 101 cm flataron 40 F 6400 3D on 02 Aug 2013 Croma Ghatkopar, MUMBAI.
    In July 2016, the TV developed malfunctioning. I lodged a complaint with your TOLLFREE number and as per my service request No. 4218503084, the Samsung TV technician Mr Madan Lal inspected the TV and after due inquiries within a few days he informed me that the defect can not be rectified as the company no longer manufactures that part.
    It is to be noted that I bought this TV at a cost of Rs. 73500.00. And in just 2 years and few months the TV became defective and unfit for use. This is thus not only unbelievable but a huge loss to me.
    When I again reported the matter to your Tollfree number,I was told that Samsung company would refund the cost of TV and that I should keep one cancelled cheque of my bank account and the copy of invoice ready. Upon this your technician Mr Madan Lal came and I handed over the documents to him.
    Thereafter there has been no communication from you and I am without a TV.
    I am sure a reputed company like Samsung would take every possible action to ensure customer satisfaction and refund maximum amount of the total cost to me at the earliest.

  • prajeesh August 10, 2016, 9:03 am

    I got some clarity problem in Samsung TV ,the engineer turned up on our complaint registration,and we sensed that he was not qualified enough to ascertain and fix the issue by the way he was confused.Then he said,this may this problem,this may be that problem,and to fix exorbitant amount he quoted and took away with 450/-.when I called the customer care number,they guy on the other end,was shamelessly justifying his engineer than pacifying the client.He was giving absurd comparisons as well,that expert doctors can identify a disease at a look at the patient.Dont know that now Samsung appoints magicians who can see through their eyes and scan the inside hardwares.Similarly,I got another set back from Samsung,whose products I loved to use.My hi wall Ac cooling got lesser,one engineer came and said this and that problem,then blamed the climate (boss we keep ACs to give us good temperature during climates!)Then no satisfied with this guy ,we registered the complaint again ,another guy turned up and this person really found out and told that the piping to the out door unit was not properly fixed by the Samsung installation Gas was leaking.when I say this to Samsung customer care,they say ,Sir,sometimes,some trainee engineer are not able to identify problems,then why you sent such engineers only on earth you know that they are inefficient ,and to put us in suffering ,and you charge for an inefficient work done by an inefficient engineer whom who know that he is inefficient.We are really fools that we pay and not register complaint in Consumer Court.This type of nonsense shall not be tolerated!

    Why I want to write this in this forum ,is I am a Consumer of Samsung products for many years,and really admire and value it.I believe,it’s the nonsenses by a few in the company ,whose bad mouth and unethical ways to deal and solve problems tarnish the image of the Company.I would like to say,if you true value your customers and believe that “Customer is King”,kindly take note of this and be strict with not only the customer relationship team but the engineers,the service station also. will try to look into the matter.

  • anuj kashide August 5, 2016, 1:19 pm

    Halo and ,Good Evening sir MY Samsung 32 inch smart TV purchases on 10.2015 . screen pad is damaged physical this TV can replaceble .

  • Shailendra Goswami August 5, 2016, 12:29 pm

    Dear sir,

    Ref. :– 4217757951, dated – 15.07.2016

    We have a LCD T. V. Model no. – LA22B350F2CXC

  • Daneesh Kumar Chaturvedi August 3, 2016, 3:07 am

    I have a Samsung LED TV,40″ purchased in 2012. For last 5-6 days it was getting off an on . I called customer care number 180030008282 yesterday on 02/08/16. Two times the response was good. Third time when I called at 1.15 PM, the representative named Anubhav had no manners how to respond. He infact rejected, whatever I said. I have his recordings of % minutes and 35 seconds.
    Later the engineer came and within minutes he said that your power supply( PCB) is defective, we will have to change it and it is not available here . He collected Rs 1000/- advance for getting the part from Chennai. And has not been able to give any definite date of repairing it. Nor he was sure that after changing it the TV will start working.
    I have had atleast four more products ( Washing Machine, Microwave, AC and Mobile) of Samsung, always had a very cooperative active response.

    I have a feeling , that after talking to Mr Anubhav on helpline , he would have briefed the service engineer coming to my house and therefore unnecessary expenditure and delay to teach me a lesson.

  • suraj anuragi July 25, 2016, 5:25 am

    screen is off but even sound is coming as well as before

  • farukbhai July 12, 2016, 4:54 pm

    Samsung tv 32 inch problem

  • Ashok Yadav July 12, 2016, 2:19 am

    I buy a Samsung led 32″ series 4 /4003
    Model no UA32J4003AKXZN
    S/N 01LN3KFH211943
    Please send technician to setup above led my contact no is 8107203030

  • Jafar July 11, 2016, 4:52 pm

    Tv issue

    • Jafar July 11, 2016, 4:55 pm

      Tv not getting power

      • Biswajit Paikara July 14, 2016, 5:45 pm

        hi, my led TV no pitcure sound coming Big picture not coming please gelo me the solution

  • Jafar July 11, 2016, 4:51 pm

    Tv ded issue

  • ASHOK TANDI July 6, 2016, 2:31 pm

    main 4 june ko t.v ensolation ke liye register karwa hu .lakin abhi tak koi engeenear visit karne nahi aye hai na hi phone kiye hai.bahut deley service hai aap ka.yesa karenge to market down ho jayega.

  • Munna Singh Yadav July 5, 2016, 4:17 am

    A black Spot on TV Screen is reflecting during operation

  • Santhosh Jadhav June 27, 2016, 6:17 am

    Mera Samsung LCD 5 years back liyatha. 4 months SE band tha. Aaj chalu kiyatho light ara hai magar picture display nahi horaha hai. Mechanic hai provide karo. Vushko charge dedunga. Mera mobile no 9440615564, UTNOOR Adilabad dist, Telangana

  • prashant kumbhar June 25, 2016, 3:23 pm

    Reference number -4215725766 which is pending from last 10 to 12 days bcoz ur sales person Mr.milind kadam is not responding on my mail id.Kindly resolve this issue ASAP.issue regarding my LCD problem.

  • Bhumika June 22, 2016, 6:23 am

    Hi ,

    This is really very disappointing that i have to write this mail to you, its been so many days my complaint is pending with Samsung i have purchased a refrigerator on 25th of May 2016 few days ago it was not working fine the day i bought it i have complaint many times to the service center but there is no proper response from them , i request you kindly resolve my issue and give me the replacement as it is in warranty, i am fed up calling service center and to the concern person who are not at all concern about my problems.
    Take it as a warning or anything i have all call records of the conversation between me and your service center that how they talk n respond to my complaint which is very shameful, this can not be taken by any customer, i am writing down this mail for the last time hoping you will resolve my issue ASAP and if i will not get any response from here too i will go to consumer court for sure .I WANT MY MONEY BACK now and dont want any replacement as i eas agree for it before but seeing your customer support and after sale service I M REALLY SORRY THAT I PURCHASED SAMSUNG PRODUCT ,i will never in my life will purchase samsung products.

  • Mukesh Raval June 21, 2016, 5:25 am

    Sorry to inform your company.. That when someone purchase Costliest products of Samsung and these tipes of prime customers are suffering then defenently in future…. One Dissatisfied customer is more dangerous than 10,000 satisfied customers

  • Mukesh Raval June 21, 2016, 5:21 am

    I have purchased Samsung 51inches Smart Plasma TV.. After some time the panel of the TV not working properly. I have made complaint and after calling lots of time services engineer visited and the panel changed. After some days the same problem started again and panel is not working properly.. I have complain frequently to the service engineer once they have come and said these are the problems can not be solved by the Multinational Company and you have to pay for new panel.. SORRY to say I have all the electronic products which are of only Samsung.. And even though I am really afraid that your staff will be able to get the best way to solve this problem even though your company is not solving my problem

  • prashant mhatre June 19, 2016, 1:15 am

    mera phone no 9766534531

  • prashant mhatre June 18, 2016, 5:51 pm

    samsung led problem screen me line aata hai tv guarentee period me hai please jaldi problem solve karo nahi to dusara led tv de do

  • sumair ahmed June 16, 2016, 11:30 am

    I purchased led tv from Bangkok 3 years back now the problem is its screen is changing colours red,blue,green etc.Ps let me know what is the service charges

  • Kalyan Kumar Ghosh June 14, 2016, 12:44 pm

    Spoke to Atul Chaudhary of Samsung Customer Care on 14-06-2016, he cofirmed that Micro SIM is suitable for Samsung E7. This discussion refers number 8477390424. But now I understand that only Nano SIM compatible for Samsung E7. What is the for giving wrong information ?

  • Saurabh rai June 13, 2016, 1:38 pm

    I bought 2 samsung LED TV from snapdeal and when i call customer care for installation they refused to give any gurrante and says that this product is not of india .

  • BASAVARAJ H B June 11, 2016, 10:43 am

    On 28th April 2016, I gave my Samsung LED TV LA40C530FIR with S.N. 178932NB300815V for repair at authorised Samsung service center in Davanagere
    Problem identified is : Board problem
    Now after one month, it says board is not available for this 40″ TV model and asking me to buy a new one, means SAMSUNG does not maintain spares and force customers to buy new TV ?
    In my home I have Samsung TV, Samsung washing machine,Samsung Fridge,Samsung oven.
    Can anyone from Samsung respond ?


  • s K Maurya June 10, 2016, 4:46 am

    Main abhi 5June ko sumsung led parched karke laya hu par abhi tak Koi bhi engineer check Karen nahi aya aur na hi Koi phone kiya Mera Mob no hai 9689052069 Beg & center ,Tb 1, Near Deccan college ,kirkee ,PUNE 411003 Maharashtra

  • s K Maurya June 10, 2016, 4:38 am

    Main abhi 5June ko sumsung led parched karke laya hu par abhi tak Koi bhi engineer check Karen nahi aya aur na hi Koi phone kiya

  • Debkanti Bandyopadhyay June 8, 2016, 3:27 am

    The following information has been sent to my mail-id which I am forwarding for finding truth or verification………..

    1000 Hillswood Drive,
    Chertsey, Surrey, KT16 0PS
    Tel: +447010079359 &+447522703929

    The Samsung Electronics is pleased to inform you of the results derived from the E-mail Address Ballot Lottery International Program (EABLIP) held to consolidate our numerous customers worldwide. You E-mail Address have won a cash prize of £500,000.00 (FIVE HUNDRED THOUSAND GREAT BRITISH POUNDS) which is Rs.4 Crore 65 Lakhs/-INR & a Samsung Galaxy S4 Black Edition) and a 52 inch Widescreen Plasma LED TV with Built-In Home Theater System from Samsung Electronics with the following details:
    Ref No: SAM/625/003/2016-05
    Serial No: UK/GBP07/SAMSUNG
    Batch No. DNO/MA07/EUR
    Note: All participants were selected through a computer ballot system drawn from 50,000 (Fifty thousand) names of email users around the world, as part of our international promotion program. Due to mix up of some names and addresses, we ask that you keep this award personal, till your claims have been processed and your funds remitted to you. This is part of our security measures to avoid double claiming or unwarranted participants or impersonators, taking advantage of the situation.
    I want to congratulate you in advance and please don’t forget to help the Poor in your Society when you receive this great award from Samsung Company.

    Kindly send the following information to your claim agent to facilitate the release of your fund:
    1. Full Name:
    2. Full Address:
    3. State:
    4. Occupation:
    5. Age:
    6. Sex:
    7. Country:
    8. Mobile Number:
    9. Winning Email:
    Dr. Williams Ferdinand
    Chief Executive Officer (CEO)
    Samsung Company Uk Board

  • mahendra kumar June 6, 2016, 10:57 am

    Sir , I have brought led tv but no engineer have come to my home at wall mount thia time my led lower display in black white line in 5 cm

  • chandrakant B June 4, 2016, 6:31 am

    Five Month back only I Purchase Samsung LED TV at Kalyan. with in few months TV display failure. and changed customer care asked 13000 + for replace the parts. I really disappointing this product .i really trusted about SAMSUNG but now I do not have confident about the product. Need your input what I avoid do…..

  • Gopal Krishna Agnihotri June 4, 2016, 5:56 am

    09455792640My LED TV 32″ is not displays Colour . It always play in Black and White. pl. help me to get display in colour. How is possible?

  • subodh June 3, 2016, 11:17 am

    Samsung t v not working

  • Radhakrishnan June 2, 2016, 6:13 pm

    Samaung imdia kottarakara kollam service persons number

  • Ahsan ali May 30, 2016, 2:01 pm

    Maine ek tv 32″led lya jeska model no ua32j4300armxl s/n:0A263ZNH500173 hai
    Maine campane k bnde ko subha se call kr rha hu pr who ane ko raje nhi hai or bol rha hai k mere pas faltu time nhi or es bnde nai mere sath bttamezi bhi ke eska name kumar hai or phone no 09411893275 hai ab mujhe Samsung camp ka koi bhi product nhi lyna or main es ke complete opbhokta court main kr rha hu jeska request no 4214984573and OPT NO 138320

  • Deepak jain May 30, 2016, 11:21 am

    One led sold to customers on 26/05/2016
    Complain no 4214846390 not yet installed and no customer executive have even called yet for installation service.
    What should I do.
    Is this kind of service is being provided by the company to ur valuable customers.

    • Deepak jain May 30, 2016, 11:39 am

      Will company listen to my problem and help me with this issues or not.

      • Deepak jain May 30, 2016, 7:21 pm

        I am a shop keeper and as a shop keeper I regret my taught of seeling sumsung goods now I might have any other brand led than sumsung it would have done the installation till now and I would have not heard bad words from my customer just for installation problem. For now it is just a installation but if any further problem came then what would happen now I regret my decision of selling sumsung product.
        Thanks guyz for opening my eyes from such a start of my carrier only.
        I will never forget what company have given me a wonderd full feed back for my complain by not even responding to my mail. Thanks guyz

  • Mark May 30, 2016, 6:47 am

    Dear Team Samsung,

    I take no pride in writing this, but people just ought to know that Samsung is probably the worst brand, ever !
    This goes out to as many consumers, the world over, through SMS, Facebook, Linkedin, Yahoo Messenger, Google and through other personal platforms.

    There has seldom been a case of such gross neglect and inconsideration towards a ‘PAYING Customer’.
    It is apparent that, Samsung’s post sales completely suck and we, consumers, are left to contemplating why we even considered Samsung as a global brand with global, international and far-reaching processes.
    What I have experienced, after purchasing a high-end ‘Samsung’ refrigerator (805 litre / French model / Rs. 1,68,000), has been excruciating and far from the standards expected out of companies and Brands that, have grown owing to consumers buying into promises galore.

    Allow me the pleasure to elaborate, why I believe, Samsung is a terrible Brand and company ~

    I purchased, from Croma, Kalyan Nagar, Bangalore, India, the Samsung Refrigerator (805 litre / French model) approximately 5 years ago, paying Rs. 1,68,000.
    Before the warranty expired (1 year), the cooling system ceased to function.
    The Samsung engineers took close to 15 days to resolve the issue, while all the meats and perishable foods rotted and lay waste.
    Since the then and till date, the refrigerator has FAILED 5 times.
    Each time, the Samsung engineers and / their so called TRUSTED Partners, have been late to visit, even later to rectify but absolute when it came to CHARGING me.
    Each time, I would be paying for different line elements, where the ‘FAILURE’ in cooling remained constant.
    It’s like they’re shooting off from a book of 101 best reasons to charge a customer.

    The recent apathy:
    The recent case has certainly brought me to my senses and has clearly demonstrated Samsung’s intent.
    They’re simply out to MAKE MONEY and literally intent to CHEAT customers.

    1. 9 months ago, my refrigerator STOPPED cooling, again – For the 5th time in 5 years.
    2. I called in the Samsung so-called experts, who, post a great deal of debate and argument, came in to conduct repairs.
    3. I briefed them on each issue of the past, the same non-cooling problem
    4. I was indicated that, a permanent solution will be in place, for the 5th time
    5. Work completed, the fridge seemed fine, as usual, after the 2 –day long repair work, which left my home in a mess.
    6. I was CHARGED again and that is quite obvious. I personally feel that CHARGING a customer is fine provided work delivered is upto standards and promises given to us
    7. I was told that, there will no further problems, but standard policies mean that, the warranty on ‘COOLING’ is for 6 months only.

    On the 12th of March, 2016:
    1. The Samsung fridge STOPPED cooling again and this time both the Freezer and the remainder of the unit

    On the 15th of March, 2016:
    1. I decided to shift residence (From Gold Summit, Hennur Main Road, Bangalore to Berlie Street, Langford Town Bangalore)
    2. I therefore, decided to use TWO refrigerators at my new residence.
    3. So I ended up buying a new Samsung refrigerator, which I am currently using, since the 16th of March, 2016.
    4. The previous Samsung fridge I turned off completely.
    5. As I was shifting residence, I decided to have the first Samsung fridge ‘Permanently’ and ‘Completely’ fixed, then tested, post which to be moved to my new residence.

    On the 24th of May, 2016:
    1. I called the Samsung toll free number and shared my displeasure at the break-down of the fridge and also completely briefed them regarding my plans to shift of the 28th of May, 2016
    2. The executive assured me that, Samsung will help.

    On the 25th of May, 2016 @ 1932 hrs:
    1. I received an sms saying that a service engineer by name of Irfan has been assigned to my case, with the service request number 4214728532
    2. I did not receive any calls from the person nor anybody at Samsung
    3. So on the 26th of May, 2016, I called Irfan who then said that, he cannot handle the case as it has been wrongly assigned to him.
    4. I was asked to call the toll free number again. This was at 2130 hrs.

    On the 27th May, 2016 @ 0945 hrs:
    1. I called the toll free number and spoke to one Ms. Aishwarya.
    2. I had to repeat the entire apathy / episode to her and she too, like every previous Samsung rock-star, told me that she will help me
    3. I briefed her regarding the fact that, I needed to shift my residence and the date that, I needed to get the work done was before the 28th of May, 2016

    On the 27th May, 2016 @ 1221 hrs:
    1. I received another sms saying that, my complaint was noted and that, the engineer, one Mr. Sudheesh, was assigned to my case.
    2. The service order number was 4214728532

    On the 27th May, 2017 @ 2000 hrs approximately:
    1. Sudheesh visits my home at the Gold Summit, Hennur Main Road, Bangalore, inspects the fridge, understands my issue, takes a photograph of the recent bill from LR Enterprises (A Samsung Partner) and tells me that he will now instruct LR Enterprises to come in the morning, the next day, and have the fridge taken away for repairs. (Please find attached the invoice from LR enterprises)
    2. He said that, LR Enterprises will take the fridge, repair it, test it and then install it at my new residence. He said that, this will be done first half on the 28th of May, 2016 (The days that I was scheduled to move my residence to Berlie Street).

    On the 28th of May, 2016:
    1. Nobody came, called and when I called Sudheesh, at 1230 hrs, he says that, he has already passed the case to his office and that he cannot help further
    2. I then called the Samsung toll free and miraculously, the first service / complaint done on the 24th of May, 2016, did not show and only the service / complaint on the 27th of May, 2016, seems to be showing.
    3. Anyways, I briefed the Samsung call executive regarding the ‘CHALLENGE’ and she assured me that someone from R Logistics (The Samsung’s partner company, for whom Sudheesh works for will call me)
    4. Imagine my plight, its 1230 hrs, and I am alone at my place because all my materials have left for my NEW Place, waiting for someone from Samsung to call me.
    5. Nobody did…
    6. I called the toll free number again and had to de-brief a new executive on the line regarding the entire issue. She promised to ‘Send R Logitics’ a reminder.
    7. I don’t know what Samsung call center was doing / did, but nobody called me.
    8. AT 1430 hrs, I called the Samsung call center again and had to brief a fresh executive on the apathy and like any of previous experiences she said that, a reminder will be sent
    9. I then spoke to Sudheesh, who said that, he just cannot help further because he had transferred the case.
    10. I asked him for his boss’s number and he gave me 3 LAN line numbers: 080 – 43560915 / 16 / 17. Sudheesh told me to speak to one Ms. Reena.

    On the 28th of May, 2016 from 1445 hrs:
    1. I placed 4 calls to each of the numbers provided by Sudheesh, that means a total of 12 calls, and not once did anyone answer the phone.
    2. I called Sudheesh back, who said that maybe Reena was in a meeting and I should be calling her after 30 minutes.
    3. I did… I called each of the numbers 3 times, totalling 9 attempts and nobody even answered the phone.
    4. I called the Samsung toll free line and, imagine this, had to brief a FRESH person all over again, from the start. ALL this while materials that have left from this location to my new home and cannot get off-loaded as I am onsite waiting for Samsung to move the fridge.
    5. The Samsung executive on call told me that, a reminder will be sent and that someone from Samsung will get to me immediately.
    6. Nobody called
    7. At 1630 hrs, somebody at R Logistics, answered the phone (08043560916) and this is the heights because, when I asked to speak with Ms. Reena, the lady tells me that she is busy and just hangs up the phone.
    8. I redialled and requested her again to put Ms. Reena on, as it was an emergency.
    9. She obliged, and when Ms. Reena answered and I had to de-brief her again and from the start.
    10. Ms. Reena assured me that, she will speak with Sudheesh and call me back immediately.
    11. She did not call and when I called back the same number, after 45 minutes, nobody answered.
    12. I called Sudheesh again, who finally gave me the number of one Mr. R Lalin (09945470048) and told me that he would be the person from LR Enterprises, who will handle my issue.
    13. 9 times I called Mr. Lalin… First six times – No answer / Next 2 times – Phone busy / 9th time – He answers
    14. I briefed Mr. Lalin, who seemed to not have any idea about the issue. After listening to my plight, he says that, I will need to speak to one Mr. John. He gives me John’s number, which was the wrong number…
    15. 9 times after that, Mr. Lalin failed to answer his calls
    16. I even sent an sms to Mr. Lalin requesting for John’s number, but till now have received zero revert
    17. Since then I placed 22 calls to all of the 3 numbers provided to me by Sudheesh and nobody answered the phone.
    18. At around 1815 hrs, when I called for the 23rd time, someone answered the phone. I literally begged to speak with Ms. Reena. Now I could hear the lady call out to Reena and this is exactly what I heard over the phone… I am quoting her and in English, ‘Just put down the phone’
    19. I tried the number 6 times again, and nobody answered my calls.
    20. I called the toll free line again, briefed a new person, again, who then actually told me that,

    It’s the 30th of May, 2016 and 1022 hrs:
    1. Nobody from Samsung has even bothered to call / sms
    2. My high-end Samsung fridge (805 liter / French model), which I paid Rs. 1,68,000 at Croma, still remains in my old home.
    3. While I am getting my new home in place, I am so concerned wrt the entire treatment meted out to me

    To summarize :
    1. Samsung rates, according to me, as one of the WORST Brands in the world, given the way they have treated, and continue to treat me

    Warm Regards,

    Mark David Verghese
    Group Account Director

    Head Office: ‘WINGS House’, No. 5M-236, 5th Main,
    2nd Block, HRBR Layout,
    Bangalore – 560 043; India
    Phone: 080-25429532 / 25429533 | Extn.: 305 |
    Fax: 080-25429537 | Mobile: 08861718959

    “In the long term, an honest and fair approach to doing business will always be the most profitable.
    And the business world holds such an approach in much higher esteem than is generally imagined”
    ~Robert Bosch

  • Ravi kumar May 27, 2016, 5:24 am

    Dear Sir,
    I just complained regarding my samsung tv problem.My ref no is 4214666438,before 3 days ago Mr Mahendra.(cont no-9958080145) visited and took a part of tv and said next day parts will be changed and issue will be closed.But after 3 days no one came and nor solve my issue.Please help ….

    Ravi kumar

  • Sukhdeep Singh May 26, 2016, 5:56 pm

    I want a service engg to see my TV as display is little problem. Pls contact me in 9903415112.

  • Akhilesh Singh May 19, 2016, 10:20 am

    mera LED TV 32 Sumsung ka Dispaly Break Ho gaya hai last year purchase kiya tha

  • ANIL KUMAR May 17, 2016, 5:01 am


  • Smitha May 16, 2016, 3:36 pm

    I have buyed samsung smart tv in october 2016 suddenly while watching tv black screen appearing ..20 times a day…i need problem solution…

  • Manish gajjar May 13, 2016, 6:32 am

    I had purchased 46 tv
    Before 3 yr , August 2012
    Now lcd of TV failed
    Samsung brand has goodwill
    And in 3 yrs it’s happened
    How’s your product?
    I had purchased in 86000
    If these r your product how can we take your product?

  • VICKY ray May 11, 2016, 2:28 pm

    For Samsung tv 32

  • Ram kumar May 11, 2016, 12:03 pm

    samsung led tv is very bad only display problem .

  • Balsara May 7, 2016, 5:16 pm

    48ju7500 tv is available with Samsung

  • satheeshkumar May 5, 2016, 2:23 pm

    Sir. Two years back only I bought Samsung full HD TV NEW TV in erode Tamil nadu. with in few months TV board failure after that warrenty period service centre changed to parts. But TV now display failure customer care asked 16000 + for replace the parts. I really disappointing this product .i really trusted about SAMSUNG but now I do not have confident about the product. Need your input what I avoid do…..

  • SauravKumarSingh} May 4, 2016, 6:34 pm

    Market Me Sabse Lutiya Company Samsung MadarChod Harami

    Hamar LCD me display me prog…to sala kahta he Ki pani gya he or 3 month Hobe Kiya he BakBas company Samsung

  • D.P.Naganna May 4, 2016, 2:26 am

    Services are not good

  • D.P.Naganna May 4, 2016, 2:23 am

    We purchase TV model no. UA40H4200ARL panel as I 0A1H3PBH404039 at New Ashok Electronics, Tirupati A.P., Vide bill no. SC10205 Dated 2.5.2016, several request made no service engineer attended till date I.e 4.5.2016 For installation. hence server required

  • Aftab alam May 3, 2016, 3:35 pm

    Mere samsung led tv me display par black line aa rha hai

    • Aby June 13, 2016, 10:09 am

      I would urge to all of you that never buy a samsung TV. It will not last for a year also. When you call the customer care they will send engineers at your place where they will solve your one problem but will make sure that you have to call the customar care again.
      The customar care representatives of samsung is highly pathetic.

  • B B Bhandari April 30, 2016, 7:09 am

    My Samsung LED TV. Complaint booked on 28/4/16. The Service Engineer Sh Rajesh Kumar visited on 29/4/16 and told that one Circuit apparently not working. He said in this circuit three lights glow but at present two lights are glowing. I asked will it solve the issue. He said if it does not solve, then panel will be changed. He told the cost of circuit abt Rs.2500/-

    Today I called on Mr Rajesh to ask when he will call on us, he said that part is not availbale and now the panel will have to be changed.

    This is a preposterous statement by the Service Engineer. Samsung is a reputed Brand and such behaviour is uncalled for. I request some senior be deputed. B B Bhandari Ph. No. 9971117515.

    • B B Bhandari April 30, 2016, 7:13 am

      The time of complaint that is being displayed is incorrect. I lodged this complaint at abt 12.35 pm

  • D Bhat April 29, 2016, 10:02 am

    pl tel me whether LED TV bought from the US will work in India, is there going to be issues with NTS -> PAL , Valtage 110 V -> 220 V , and any other issues expected …

  • VIJAY April 28, 2016, 2:10 pm

    Samsungtv MODEL NO: CZ21K445N ,TYPE NO: 7N21K44, complaint for FIRST FALL, TV FILTER PROPEL AM & KNOWN INVISIBLE PICTURE. SO I HAVE .tha tv was purchased 23.02.09.just 7 year FOR NO COMPLENTS SO i am Samsung customer DETAIL MADURAI CONTACT NUMPER please
    Clear my always high quality company& genuinely.i regustly please clear my tv problem by low cost.please.thank contact no-8489193542 ———- 7092136463 —- 9943714713

  • Farzana mahmood April 25, 2016, 10:37 am

    Asalam o alikum sir
    Mary pass samsung led TV huy Jo may NY 3 sal phly liya tha uss my koi channel nhi araha hy TV maker ko dekhaya tuo us NY kaha huy Samsung ki company bhaj dyn wo service dayty hyn but mujhy nhi maloom us ka kia terika hy I hvnt ang contact number plzz help me

  • santosh April 23, 2016, 6:49 am

    my led tv display not working last 1 month i am complet raise last 10 days plz check my led tv and reply me.

  • AMIT JOSHI April 15, 2016, 12:23 pm

    This is to inform you that i have purchased one samsung led tv from khosla electronics pvt .ltd. beckbagan shop bill no is 1924/1617/00312 model no of the tv is UA32J4300ARMXL. yesterday when samsung person came to install the tv when he opens the box he seen that all the fixing materials is missing & tv set also was looking like old one. so i request you replace that tv & provided me the new one , this was very bad experienced i have faced. i have also purchased washing machine & fridge also of samsung only. this was for my new house which is going to inaugurated on 22nd , i request you to do the needful before 22nd april 2016.

  • kuldeep sharma April 3, 2016, 8:56 am

    My led installation add.moh.jatwara near thakur mandir jaspur udham singh nagar uttrakhand pin 244712

  • Aslam March 30, 2016, 1:00 pm

    hi have samsang model 5000/size.40 I have problm in my led usb port not working pl call me ihave no idea

  • Ismail El Tayech March 30, 2016, 11:45 am

    I have a Samsung Smart TV 46″ been bought in Abu Dhabi, U.A.E.
    The problem occurred is that the TV keep going on and off continuously without stop. I have no idea is it from the power cable connected from the electricity to the TV or what.

    Would you be able to direct me if there is any global service center here in Philippines or whom I should contact in order to check it for me and what the requirements needed from me.

    Noting that my address is: 191 EDSA corner Kaignin Road – Brgy. Apolonio Samson – Quezon City, Philippines and my contact No. is : 09985309755

    Thank you in advance,


  • durga March 29, 2016, 4:20 pm

    Sir I got samsung 32″smart led tv it’s working very bad

  • Deepali Mahajan March 29, 2016, 8:16 am

    I Deepali Mahajan facing issue with my Samsung TV(UA32H5100ARMXL) from last 2 weeks.
    I bought this TV model on 28 Jan 2015. After 4 months, I noticed few black spots on LED PANEL and informed the same to customer care. Engineer replaced LED PANEL to new one in August-2015. TV worked perfect.

    Now once again after 7 months, my TV screen goes dark, I raised an issue to Customer Care on 22 March 2016 and asked for Engineer visit. Engineer informed us to replace SMPS as a solution. But that didn’t helped.
    Now he is telling us that LED PANEL DISPLAY has failed and needs to change. It will cost us 16500/-.

    In a year, 2 times my LED PANEL failed. I refused to pay for new Panel, because it was changed July 2015 when TV was in insurance.
    I raised a request on Samsung CEO helpdesk for help. Helpdesk people are asking me to buy a new LED Panel which cost Rs 16500/- and we will give you 1 year insurance free of cost as a solution.

    This is unacceptable. This means Samsung supplied faulty LED Panel first time, which failed in 7 months. (Actual life of LED Panel is 6-7 years).

    Please help us to resolve this issue ASAP.

    Kindly reply.

    Deepali Mahajan
    Registered Mobile: 8805575896 / 9702217227

  • Aiyub March 22, 2016, 8:43 am

    Samsung led 40H5100 ,tv complaint for blackdot problem on display. Tv was purchased just 1 &half year.i am Samsung customer.please
    Clear my problems. Samsung always high quality company& genuinely.i request please clear my led TV problem please.
    thank u.
    my contact no-9655444477

    • Aiyub March 22, 2016, 8:44 am

      Samsung led 40H5100 ,tv complaint for backlight display.tha tv was purchased 13.04.14.just 1&half year.i am Samsung customer.please
      Clear my always high quality company& genuinely.i regustly please clear my tv problem by low cost.please.thank contact no-9825777944

      • Aiyub March 22, 2016, 8:47 am

        9655444477 not my no its a mistak to send

  • Shweta Singh March 15, 2016, 1:30 pm

    Samsung TV quality pathetic,last year i purchased new led 42 Inch from Reliance Store Ansal mall Gurgaon but before 2 year only the TV Display is not working .See if ur purchasing soo much costly Tv of 55k and it not working properly for two year so worthless to purchase a big Brand Like SAMSUNG.

  • prakash chaudhari March 14, 2016, 5:27 am

    please received my complents . no :4210139711 date:1.3.2016
    2:4210528349 date:8.3.2016
    4:3703439873 date:12.3.2016
    please check thise issue .

  • pardeep veema March 13, 2016, 9:53 am

    Led 40 ” LED TV switches off automatically whenever we try to switch on the TV
    Please guide

  • Ranjith Kumar March 12, 2016, 6:47 am

    LED TV 50j 5570 UA was problem iam contact to customer care but service not provided properly

  • Dr shiv Tripathi March 9, 2016, 12:45 pm

    My 2 yr old LED 43 inches tv now disturbing as white linings appears in whole screen .please solve the problem.

  • ssenthilkumar March 7, 2016, 11:46 am

    my samsung tv 29 inch flat type no-KS3A29T10,model no-CS-29T10PA,svc model-CS29T10PABXXTL whether can i get new picture tube for the said model so please reply thank you

  • sudip samui March 6, 2016, 9:38 am


  • Rajiv Singh March 4, 2016, 8:22 am

    Sir my complen no is 4209961772 is not action
    PL replay

  • Yogesh Bhalerao March 1, 2016, 5:54 pm

    I have a Samsung 32″ LED TV. From few days it had a problem regarding display. We can only hear the voice, but the picture doesn’t display.I live in badlapur, Thane district near Kalyan.

  • Amit Sharma March 1, 2016, 3:17 am

    My samsung 32″ smart series-5 led reboots after 10 second, 30 second, sometimes after 45 minutes,technician says its motherboard’s fault, and that is not available ,can you help where I can get this . I live in gaziabad (UP).

  • Roshan Jadhav February 29, 2016, 4:38 pm

    i have to complaint to u. my lcd screen r difective.

  • Damodar Prasad Dewangan February 12, 2016, 3:59 pm

    Samsung LED TV 32″ purchased from Raipur Chhattisgarh.
    Bill No. 19178 Samsung Plaza, Dhamani Enterprises, Shayam Plaza Pandari, Raipur dated 21.05.2015
    Model No. UA32FH4003RMXL
    Product Sl. No. 0A2AFZEG312554
    Showing problem from beginig installation. Half portion dark and rest portion clear.
    One person came from customer care .
    I am requesting you to do needful action and solve the problem.
    This TV is gifted to my sister on wedding ceremoney.

    Damodar Prasad Dewangan
    Mob 09778614802

  • Devi sahay meena February 2, 2016, 8:46 am

    LED screen not show vedio

  • sarfaraz nawaz January 25, 2016, 5:36 pm

    berhamore of murshidabad district sumsang service is verry very very poor , bad and their behaviour is very dirty and poor.

  • Saubhagya Ranjan Das January 18, 2016, 4:38 pm

    Dear Sir/Mam,
    I want to open a Electronic showroom nearly about 3000sqft G.Floor and !st.Floor beside the Main Road of Phool Nakhara Bazaar at Bhubaneswar Odisha. So, kindly give the guideline ” How to get all the products with the company/dealership price to promote the product easily.

  • gopi January 18, 2016, 5:50 am

    Do not buy any tv/mobile/Ac from Samsung. i have personally used found problem in problem in devices. also cost of this more compared to other brands. their customer service also very very poor for response. after service also issue continuously coming….

  • gopi January 18, 2016, 5:49 am

    Do not buy any tv/mobile/Ac from Samsung. i have personally used found problem in problem in devices. also cost of this more compared to other brands. their customer service also very very poor for response. after service also issue continuously coming.

  • pakanati srinivasa reddy January 13, 2016, 9:28 am

    i required sunsung LED TV 22f 5000ar mother board

  • Raghunath Nayak January 6, 2016, 8:04 am

    My old TV of Plano model is not working well i.e. colours of picures are not visible clearly.I have purchsed in the year 2005.Kindly send your technicians or give me address to contact.My mob no-7381011552 at Balasore Town of Odisha State.

  • Mahesh. Shankargouda. Patil January 6, 2016, 7:38 am

    LCD Tv black spot appers in lcd screen by 15 days that likes half moon type

  • Thavasi January 6, 2016, 7:10 am

    Recent rain problem my Samsung LED tv want to service.
    my contact number 9600060197

  • chandan singh January 5, 2016, 5:07 pm

    Power IC of 21inch LED damaged .I required on urgently at mohali punjab

  • gahir January 4, 2016, 1:02 am

    I have h5100 led tv.i saw some moisture like on my screen.pls help me to remove this problem. My cell no is 9417354173

  • Arun Sawhney January 3, 2016, 12:28 pm

    LED TV samsung 75H6400 dark patch across centre screen.
    I have been trying to contact customer support but unable to contact.

  • bhuvanendran.m December 30, 2015, 1:36 pm

    My samsung led tv 32H4100. Purchased At pudukkottai. Ganesan enterprise on 18.10.2014 now picture is not continue. Play pl repairs.

  • WHISPERING WATERS December 29, 2015, 5:47 am


  • R.sathiskumar December 26, 2015, 12:24 pm

    Samsung led 40H5100 ,tv complaint for backlight display.tha tv was purchased 13.04.14.just 1&half year.i am Samsung customer.please
    Clear my always high quality company& genuinely.i regustly please clear my tv problem by low cost.please.thank contact no-9655444477

  • debasish chakraborty December 26, 2015, 4:59 am

    Dear sir,
    I purchased a Samsung 32’led TV from venus electronics a couple of days back..the first installation was done in desktop form wid out my mom is ill and as a result wall mount is extremely necessary..i asked my dealer to make this happen and they tries many times by register a complaint regarding this.i also made oral request to make the things happen and ur customer care personal assured me of doing the same at an earliest..thisvis grossly embarrassing to inform no such thing is done at my end till today..
    I attaching the original copy of my bill fr ur kind reference..olease note my complaint no. Was 4205886557..
    Waiting fr a favorable reply at this end..
    Debasish chakraborty
    12,hara chandra.mullick mullion street
    (m) 9831191204

  • SANTOSH KUMAR GOUTAM December 24, 2015, 10:17 am

    I had purchased smart led TV 40″in july 2015 through bajaj finance but it was out of order from last 15 days your engineer visited two times but they could not repair it . I humble request you to please replace it and obelige.

  • akshaya kumar jena December 24, 2015, 9:14 am

    The service of the samsung is very bad. I bought a LED TV. I have complaint some probelmes in my Tv. No one from the service center came to sort out the problem.

  • kihembo hariat December 23, 2015, 8:03 pm

    I bought mai tv showing colour Bt Nw it is showing black and white modenumber UN32EH4003 ad soft ware vasion is T-M9RHAUSC-1013-0 then

  • NAZRUL HAQUE CHOUDHURY December 18, 2015, 9:19 am

    my led tv shutdown in running condition fromfewdays

  • GAFFAR SHARIFF December 17, 2015, 4:49 am

    iam very sorry to say this very very poor service from samsung. i bought a 32 inch LED on 13-dec-15, i register a request with toll free for installation on very next day, 3 days gone but so far no one visited, basically iam from chennai i clearly mentioned the address, but iam receving call from delhi teritory, VERY VERY idotic service.

  • Radha December 14, 2015, 11:46 am

    Very bad service,no engineer came for installation of led television in 3 three days,i am too much dissapointed,and the engineer of samsung speak too much rood.

  • Madhanmohan December 12, 2015, 10:32 am


    With refer to your telephone discussion had with Mr Ganesh from chennai headoffice information charging 20000/- for service.

    But at coimbatore service centre their no calls received by me or estimate value also informed or what kind of trouble also not informed.

    But how it is possible that calls received from chennai that the TV have estimated for 20000/-. Mr Ganesh statement is the life of the Samsung smart TV life is for 3 years only

    And spoken with Samsung technicians information given panel problem but their is no power issues or els then the Samsung value is very less period it will work for just two to three years only. Then I have another smart TV on emi that I will return today itself to avoid less worth branded materials

    Am being shocked that the brand name of Samsung. Will be ? . Me and our friends are decided to return they TV smart recently purchased and all to their head office Samsung with all signature s.

    Due to non information and non valuable of the TV Samsung.

  • Siddhartha Kumar Nath December 11, 2015, 8:10 pm

    If I bought a led tv/microwave oven from shopclues or amazon or flipkart with EMI facility, then can I get exactly same warrenty that I get from a retailer shop???? Eagerly awated for your reply.

  • dr shekhar December 11, 2015, 1:21 pm

    dear samsung , i had purchased a 51 inch led tv in 2010. 1st july 2015 its speakers had been changed . now again speakers are not working , your kanpur manager says , i have to pay .

    samsung people are you listening, with in 5 months i have to change speakers ?

    dr shekhar rastogi
    director shubh netra kendra
    kanpur 09935047337

  • B V N M PANTH KUMAR December 9, 2015, 7:53 pm

    Dear, my LED TV not getting switch on. Sometimes it’s ON. Please suggest in this regard. I have invoice copy of mail.

  • Faisal shaikh December 7, 2015, 7:46 am

    Mera samsung ka lcd 32 inch ka on nahi ho raha light baar blink ho rahi hai koi bata sakta hai ke kya problem hua hoga

  • nagaraj December 5, 2015, 12:19 pm

    Tv picture is not clear

  • Prakash CN December 3, 2015, 3:43 am

    My new TV not commissioned/Installed


  • Abhimanyu Kumar November 27, 2015, 5:52 pm

    Dear sir, Maine 32 inch ka T.v purchaes kiya tha, 10 days ke after panel problem issue. Then call the toll free number and send the technician. Technician is come and bole ke display problem hai. Technician ne bill copy lekar bole ke 2days mai problem solve hojega.2 days ke after kuch reply nhi aaya.To toll free number par phir se call reply kiya. 20 days ke after service center mae DD aaya and then service center se call aaya to T.v lekar gaya mane.service center ne DD nhi diya and bola ki display broke hai and mujhe dhamki diya.Meri problem arjent hai.

  • Ajay ahuja November 27, 2015, 3:25 pm

    My new 48 inch Samsung bought last stopped working today, please send your technician to repair ASAP

  • Manikandan November 27, 2015, 3:21 am

    Samsung Led 40 inches after 11 month display not working they told me again need to pay 32000 thousands for display samsung tv very bad experience for me

  • R K SOOD November 22, 2015, 8:50 am

    I am unable to connect to this toll free number.

  • vijay kumar November 12, 2015, 2:51 am

    I have a samsung LED HD TV 32 inc 51cm.i have a problems on my tv the while watching movie screen of the tv were changing colour itself crossing a red and blue lines on whole screen with normal colour.and above the redline is black&white or sometimes its come to normal the colour were like a vibrating black&white and normal colour.what the problems is it ?? I need to repair or please helps.but the price is so expensive my money goes down…

  • sanjay khandelwal November 11, 2015, 2:29 am

    I want to register a complain for my led it’s nt working properly it shows blank light in between while working ..
    So ur early action is expected
    Thank u

  • RAJNEESH SINGH November 10, 2015, 9:56 am

    purchased Samsung LED TV 32 inch , and just less than 2 years screen display not working.


  • NARAYAN DAS November 10, 2015, 2:45 am


    CELL 9481472041

  • B GIRISION November 9, 2015, 6:46 am

    Sir please contact this cell No 09488408986 regarding LED TV repair

  • Alif October 31, 2015, 5:10 pm

    We have complaint in sumsung tv

  • Shail October 26, 2015, 7:10 am


    I purchased Samsung LED TV 42 inch , and just less than 4 years screen display not working only sound coming having given complaint NO,4202999841. service person attended next day afternoon telling display board to be changed pay Rs.10,000/- .



  • Amit October 15, 2015, 6:45 pm

    I was purchased 3d led TV after 2 yr my TV screen problem occurred. The Samsung service center told its repaire charge future I never buy Samsung product and Samsung provide low grade quality in high is a 3rd grade company. Never go with Samsung product.

  • Pankaj Talukdar October 10, 2015, 10:48 am

    no quality mantain for samsung brande.warenty period finesd after produc damage becoz?and no respond customer care

  • GANESH PRASAD GUPTA October 8, 2015, 5:24 pm

    Black strap about 20 Cm wide is coming on TV screen since about 2 years or more. There appears to be manufacturing defect though warranty period has expired.
    TV details : Date of purchase: 7 Jan 2012
    Model: UA 40 D5500RR
    Type: UA 40 D5500
    AC 100-260V – 50/60 Hz
    Model Code: UA40 D555 00 RRMXL
    Version No: AC 02
    S/N: 20013ZEBA00292P

    Kindly get it repaired soon. Thanks

  • Krishnamurthy R September 23, 2015, 6:16 am

    Dear customer care officer,
    I purchased one 81cms LCD from Vasanth&co Padi Chennai
    two years back.At that time we were doing house construction and I asked the samsung technician to keep the tvon the table and after construction pl come and place it on the wall.He agreed and wentaway.Now we have completed construction and we want to
    place the tv on the wallmount basis.Kindly send one technician to place the tv on the wall alloted for it.We always purchase samsung items for its long life usage and good
    customer care service.
    My advance thanks for your immediate attention on my request.My mobile 8015959146.

  • vipul gajjar September 22, 2015, 3:45 pm

    I have problem in my led TV of Samsung . I have make so many call to Cust care but they don’t send a technician to my home. They have told me he would come tomorrow but I want to told u that when tomorrow is come. Please sent a technician to my home.
    My name is vipul gajjar and my mobile no. Is 8347346167

  • haidar jamatia September 14, 2015, 2:30 pm

    i have a samsung LED HD TV 32inc 51cm.i have a problems on my tv the while watching movie screen of the tv were changing colour itself black&white crossing a red line from right to left below its redline is normal colour.and above the redline is black&white or sometimes its come to normal the colour were like a vibrating black&white and normal colour.what the problems is it ?? i be once connect my laptop via HDMI port.this is a virus affected problems or what…i need to repair or please helps.but the price is so expensive my money goes down…

    • R.CH.NARASIMHA RAO November 18, 2015, 5:47 am

      I have a great belief and respect for Samsung make and using Cell phones to all my family members. With the same enthusiasuum When I thought of going for new TV Ihave walked directly to your Plaza at Karkhana, Secunderaba on 10th Nov 2015 and wanted Samsung LED 55 J 6300 model. Among the Staff available the Mr. Sekar (Cell 9700777429) received me and informed me that the required model piece is now at their godown and presently labour is not available to bring it. He suggested to place order by giving some advance and assured to send to my residence the next day. As such I gave advance amount of Rs.10000 and waiting for the TV. To my surprise there was no supply of TV or any message/phone call from either Mr.Sekhar or your Karkhana office. Waited for 5 days and when I tried to contact Mr. Sekhar to my surprise he is not receiving my call at all I spite of its full rings. Hence I have contacted your Karkhana office phone and the person received has confirmed my advance and order but informed to wait for another 4 or 5 days for supply. I have waited from 10th Nov to 18th Nov. and sorry to report the degraded services and failure of the assurances given to me even after lapse of 8 days. I hope You will correct the situation immediately and keep my belief on your esteemed giant organization alive. My contact No 9849039053 and address : R.CH.NARASIMHA RAO, PLOT NO 61 SYNDICATE BANK COLONY, WEST MAREDPALLY, SECUNDERABAD 500026

  • R.SREENIVASAN September 12, 2015, 11:07 am


    I purchased Samsung LED TV 32 inch , and just less than 2 years screen display not working only sound coming having given complaint NO,4200742285 dt.7.9.15. service person attended next day afternoon telling display board to be changed pay Rs.17,017/- .
    the same day evening they closed the complaint informing me party did not accept the offer with my confirmation.



  • sunil kumar August 22, 2015, 11:43 am

    I have 600 piece of 22″ led for company staff..
    My name is Mr. Sunil Kumar no. 9355501011

  • RAVINDRA JAGDALE August 18, 2015, 11:05 am

    Dear Sir,

    Good Afternoon,

    With reference to above compliant No. this is to ifnorm you that my 40″ led tv display was damged and in the month of June 2015 and till today i didnt get any positive responce from your service centre end but at other side getting only false statments.

    The details of the compliant are as follows.

    1. I have registered the complaint in the month of June 2015.

    2. after some days from kolhapur service centre i came to understand that the desired panel which is required for the repair is not avilable with samsung service centre at india level and hence they told me you can submit your claim for refunding process.

    3. the amount what i get after surrendaring my compliant to refund process is very less compare to led tv price and hence till one month i always called service centre very frequently to make availbale the panel and repair the same.

    4. After one and half month when I came to know their is no improvement and no any positive resposnce from your end i finally decide to submit my claim to refund process and i have submitedd my claim for refunding on 18th of July 2015.

    5. after that I got the call from your service centre on 22nd july 2015 that the amount of Rs. 39,000 thousand has been sanctioned to your calim, after that i have give them confirmation for the said amount and ask them for to process the same.

    6. After that till today i didnt get any refunding amount , hence i visited the Area service Manager Kolhapur and he told me told that the panel which is required for the repair is now available hence your cheque is cancelled, ( WHICH WAS TOTALLY SHOCKING FOR ME ).

    As above please note that after confirmation of my refunding amount i have allready bought new tv for my home, because in our home we have small childrens they cannot live without the tv, hence there is no any chance to take this call.

    from last three weeks i have called cusotmer care and your Area Service Manager Mr. Sachin Patil to solve my problem and issue the cheque of Rs. 39.000 but unfortunettaly the responce your side is NOTHING.

    And when i called to cutomer care they told me our senior officer are busy and we arrange your call back on top priority and this is i am heard from last three weeks.

    From this kind of your attitude towards customer I am unable to understand your defination of TOP PRIORITY.


    once again i humbly requesting you please issue me the cheque of Rs. 39,000 as confirmation is taken.

    Thanks and Regards

    Ravindra Jagdale

  • Goutham August 5, 2015, 8:16 pm

    sir.. I want update my grand prime to lollipop..pls help.
    I tried by phone but it seems latest update already..
    Thank you . !!

  • Vaishali Maurya August 5, 2015, 7:49 am

    I would like to tell u that may samsung tv model no UA60F6400AN serial no-CN098N9500914AL300D8G0223 purchased by the time of Diwali i.e in the month of november in the year 2013.Its been almost 15 months of usage and now the screen is damaged.The company tells us to pay half the amount of tv i.e half of 1,70,000.I request u to look after my problem asap.

  • Narendra August 5, 2015, 7:10 am

    I purchase Samsung LED TV 32 inch , and just a after one year the tv screen display not working only sound coming……….this is bad experience in samsung company tv………….

    • Ravikanth August 12, 2015, 8:32 am

      i was also Purchased the Samsung LED 32 Inches Smart TV and only Sound is coming and not Display, its been replaced after purchasing on the TV in 10 months and now not even 11 months again I am facing the same problem and Samsung Customer care is saying that i need to pay again Rs:15500 only for the Display…That means we have to pay Rs:15500 PA regularly to use this TV….Ravikanth.

      • Narayan Agrawal November 6, 2015, 10:05 am

        Sir is your problem resolved ? i am facing the same issue and not just one similar complaints i have already got few more such cases.

    • Narayan Agrawal November 6, 2015, 10:07 am

      Sir is your problem resolved ? i am facing the same issue and not just one similar complaints i have already got few more such cases.

  • Punniyakotti July 24, 2015, 4:14 pm

    Dear Sirs,

    I regret to inform that I have bought Samsung LED 32″ Model UA32F5500 vide Serial No.MR2P3PBD600963M in 2013 at the time of under warranty in the 11 month TV Panel was defected and your service team replace the Panel. After 7 month again same problem Dec-14 but at that time they estimated Rs.13550.00 against Job No.4186006354 dated 3.12.14 I have refused that estimate. After that some of the people contacted from your service department and convinced to me to pay Rs.4743.00 against Inv.No.7300/9.12.14 vide our call No.4186274829 & Claim No.8454790250, am also paid and rectified the problem. Now again same problem I have faced. Actually I do not know your Panel & your TV lifetime only 7 Months? because I had bought worth of Rs.30000.00 TV that with 2Years you have changed 3 time Display Panel once again I will replace the display panel what is guaranty to work another 6 months.

    I request you to kindly look into this matter and solve immediately with out any further delay.


    Punniya Kotti

  • BHARDA BHARATKUMAR R. July 24, 2015, 12:03 pm

    Sir, What is different in LED & LCD ???

  • Atul Shah July 24, 2015, 7:48 am

    Complaint regarding Non functioning of TV Speaker Model No:40D5500 , Purchased on 13.05.2012.

  • Vishwanath July 24, 2015, 5:49 am

    Hi Sir,

    I purchased Samsung 29″ inches TV from Unlet showroom in Bangalore , For few years it worked now it is out of warranty , some unusual flickering sound is coming , neither the picture nor the sound is coming only the flickering sound is coming. Then it will automatically start by itself , don’t know what is is seriously wrong in that, showed everyone they say everthing is alright. Please help give some suggestions to stop this flickering sound .Rest everything is working fine.

  • A.K Murleedharan July 23, 2015, 5:26 am

    Please refer my complain No. 8469297913 dt-08/06/2015 regarding repairing of Samsung LCD Model No-UA24H4003ARLXL/ Product SlNo.0AIR3PAF706198H. Several time approach customer care center/ Service center Port Blair early repairing of my TV. More than 45 days no action taken from your side. If repair/replace of my TV on immediately, I will approach consumer forum.

    A.K. Murleedharan

  • Anil Kurian July 14, 2015, 2:06 pm

    We brought one smart 40 inch 3d smart tv from Geant 360 Mall model no-UA40F6400ARXZN on 22/07/2014,asper the sales man told to register online for international warranty,Now tv is in India Kerala,Unfortunately it is now not working ,I sent to our area samsung Service centre Kottayam, Kerala they said there is no warranty for this tv They said to pay 13000 thousand rupes+tax ,We have all warranty papers and card .If there is no warrenty why geant salesman trouble for poor people ,Today i went geant customer service office he told me it have international warranty ,you complaint samsung service centre we are helpless,SO PLEASE HELP ME SIR< I AM YOUR CUSTOMER my mobile–00965 55043295

  • Asim Kumar Mukherjee July 11, 2015, 10:58 am

    ZDear Sir/Mam,

    This is to draw your kind attention that I, Asim Kumar Mukherjee, a resident of Kolkata, am a Samsung customer of the model – LCD – SAMSUNG LA22 B480 Q1MXL – 22″ LCD. I had purchased this Television set on 29th June, 2009 for an amount of Rs.16900/-

    Very recently, i experienced certain problem with the set and it stopped working all of a sudden. I registered a complaint with Samsung customer care and a technician attended my compliant. He, however, informed that there is a circuit failure and Samsung would not be able to provide me with that circuit. He even asked me to, instead, buy a new Television set altogether.

    This is worrisome for an aged person like me. I am old and retired. Buying a new television set now would be difficult for me. Also, this set is hardly 6 years old and replacing it now does not sound meaningful to me.

    Please help me with this problem. As your customer I am genuinely making a request to you. I shall be obliged.

    P.S. My Complain Reference Number is – 8476075494
    I am attaching a copy of my previous bill and warranty.

    Thank You

    Asim Kumar Mukherjee
    Contact- 0091-9433233487/ 0091 – 9432589170
    Address – 15, Garpar Road, Kolkata – 700009, Near Deaf and Dumb School

  • RAKESH SHARMA June 17, 2015, 8:00 pm

    we purchased LED TV in MATHURA UP . Now in the TV line is coming. the width of the line increasing order. Technision advised that give complaint to customer care. It is screen Problem. so I request you to send your tech. and solve the problem, Immediately.
    Samsung LED 40 TV ID 8448870156

  • Dr Dharmesh gupta June 16, 2015, 11:09 am

    I purchased Samsung Tv but despite many requests none came to install it. The concerned person making excuses since last many days.
    Dr Dharmesh Gupta
    Near Diesel Pump, Chambaghat,Solan

  • Sanjay kshirsagar June 14, 2015, 6:03 pm

    Led samsung 46ES8– sr 22483zEc90080 purched from VIVA ,virar bill-11873 dt. 06/11/2012.
    Address – Sanjay Kshirsagar 401/4th floor Kshirsagar House Gaothan VIRAR WEST
    MO. 9850755605

  • v kanchana June 8, 2015, 2:44 pm

    Tamilnadu at vellore darling digital world(p)ltd13 -03-2014 I had purchase led32F5100 modle tv after 3months One day suddenlly voice come picture not come local custmer service person told picture tube had gone after one 7days they clear the problem Again the same problem happen this month 5 -6-2015 this time the custer service person told me same problem you should pay 14000/rupees for picture tube I don t know what had happened purchase date 13-03-2014within year defalt happen 5-6-2015
    So kindly solved the problem

  • sandeep parmar June 7, 2015, 6:34 am

    Dear all
    1 year ago i was parchased a Lcd Tv.
    But now i have a complain for the big dark lines on the Tv screen.i complin to the company.but this complain is not resolved.pleas do the needful

  • Kamal Preet May 21, 2015, 5:48 pm

    I regret to let u know about highly poor and insufficient service of the authorised service centre Electronic People at agra.
    Recently I have shifted from delhi to agra. On transfer my AC was to be installed and service was required.
    On 20 th april when two persons came for installation I asked them for service also.
    They said next time when for gas they will come they will do that.
    on 24th April when they came again no time for service .
    My Ac stopped cooling , I placed a complaint for that on 19th may.
    They came they didn’t had the part to be changed and no time for service.
    Strangly my complaint was closed without my knowledge on pretext of part not available.
    Plz look into the matter and let me know as soon as possible if the part would be ever available and service will b done.
    My complaint ref no. 8435446938
    My phone no. 8192963963
    Kamal preet

  • moosa kareem May 21, 2015, 3:55 pm

    Dear all
    1 year ago i was parchased a Lcd Tv.
    But now i have a complain for the big dark lines on the Tv screen.i complin to the company.but this complain is not resolved.pleas do the needful

  • manoj patidar May 19, 2015, 6:48 am

    Sir ,i got a mail from Samsung electronic company uk, by @outlook. Com, they said i won a prize of 3.95 crore +Samsung latop and a plazma tv. They send a diplomant from uk named mark philip.. They says i have to pay Clarence charge of 12500/to custom,then they realise parcel.
    I want to know that all it is true or fake? What should i do? Hurry up please whatsapp 8947928472

  • manoj patidar May 19, 2015, 6:45 am

    Sir ,i got a mail from Samsung electronic company uk, by @outlook. Com, they said i won a prize of 3.95 crore +Samsung latop and a plazma tv. They send a diplomant from uk named mark philip.. They says i have to pay Clarence charge of 12500/to custom,then they realise parcel.
    I want to know that all it is true or fake? What should i do? Hurry up please

  • Prabhakar kumar roy May 13, 2015, 7:18 am

    Dear all
    I purchase Samsung plasma TV 43 inch on 1Th January 2015. I have launched complain for the big dark circle on TV screen left side in yesterday . This complain not resolve. Pleas do the needful.

    +91 9219670803

  • mallikarjun April 23, 2015, 6:14 am

    Hello sir .

              I am chandrashekrayya lives in manvi ,raichur dist karnataka 

    Four days back I purchased  Samsung plasma TV then after I had regestered the call ….but till now I did not get any feedback. .so I am very Un happy with ur service

  • Pradip Rao April 5, 2015, 5:02 am

    Dear all
    I purchase Samsung LED TV 40 inch smart TV on 4th October 2014. I have launched complain for the big dark circle on TV screen left side in previous month but still. This complain not resolve. Pleas do the needful.

  • Puja March 18, 2015, 10:35 am

    “hello guys very nice blog because people gets lots of information about different types of LED TVs.” Thanks Neha

  • raghu March 6, 2015, 11:51 am

    i need only 26inches samsung led tv screen i purchased the tv least one year back.where iam purchese the screen only pls gv me a rly.pls suggest me how can i get.

  • sandeep kumar February 24, 2015, 5:05 pm

    I purchased led smart tv it is just few months gone and its second chance that it creating the problem, now it is gone off automatically and again on the his process is continuously happening in every 2 min.
    I am literally shock that the Samsung is a raputatetd company and the products are like that , they start creating problem within a month of date purchasing.
    I’m really very disappointed with this product . but we purchased it so we have to request you for solving this problem of
    On and off . Plz concern about this .
    My contact number is 8750081559.

  • Nawal Kishor Sharma February 18, 2015, 3:23 pm

    I have purchased Samsung LED TV from Bharat Eliectronics, Ranchi in 15 August’12 and blackish shadow in screen is being devloped in different place. I have contacted local service centre and your service engineer came and digonsed that panel of TV is defective. My observation is that panelscreen supplied to us which was having manufacturing defect.
    Therefore, it is requested please depute your service engineer and arrange to replace the panel without any delay. Details are as under:
    Moel code VA32EH4003 R MXL, SL. NO.22833ZNC800Z81J, TYPE NO.VA32EH4003.
    N. K. Sharma
    Qr. No. CD/85/3, HEC Colony, Dhurwa, Ranchi
    PIN: 834004
    Mob: 09431931109

  • Sangam Bajpai January 12, 2015, 10:43 am

    I, Sangam Bajpai bought a TV 40″ with Model Code: UA40F6400ARMXL and serial number LH6R3DCF203171K in May 2014 from Shop Clues. Now the product stop working with no display. As it is under warranty at the moment, how can I get Samsung seller support to get it repaired.

    I tried contacting seller and he is not responding.

    I register a SR: 4187903663 for the same but the personnel visited said this will not be covered under warranty as it is purchased from Shop Clues.

    Thanks for your kind attention.

    Sangam Bajpai
    Cell: 9818522511

  • N.vishal November 26, 2014, 11:37 am

    i have a problem

  • arun rathore October 10, 2014, 9:24 am

    I am resident of H no4sector 8 Ava’s Vikas colony sikandra Agra .I purchased new 32inch led samsang TV.I complaint on costumer care center complain no 8433418848.for installed TV on wall. Mr Devendra came ask for 800RsFor install ing TV on wall .I refused to give money as this service is free from samsang. Even after so many reminders no body come for TV installation. I request to take serious action agaist Mr Devendra for demanding money. And install my TV .soon .my mob no 09897417875 .9219696432.

  • PRAFULLA HALDIKAR September 28, 2014, 6:57 am

    Dear Sir,

    I have purchased two smart TV LED
    1) SMART TV LED WITH 3D ON 14.10.11 (model 40d5500)
    2) SMART TV LED WITH 3D ON 15.10.11 (model 46d6600)
    We have fecing problem of screen on both the TV we have contacted

    Your Kolhapur service department ,and one time they have visited and

    Advised to replace the screen at the cost of Rs.34000/- for one TV.

    Again we have approached services department to recheck

    But no one care to visit, ,we have complaind for more than seven times

    But nobody bother to visit.

    I am loyal costumer of Samsung product and using washing

    machine,freeze,microoven,Ac, then also I am not getting Any response,

    so at last .I am compell to write to you, Both TV have thesame problem of

    screen ,So I feel there is some manufacturing defect in screens,So I

    request you to replace the screen free of cost though the Warranty period

    is lapsed by one year .

    Please look in to the matter and confirm it to me.

    Your loyal customer
    Prafulla Haldikar

  • Pawar Sambaji September 27, 2014, 4:18 am

    Date: 25 September, 2014

    Dear Sir / Madam,

    I am a resident of Adilabad city in Telangana State I baught a Samsung television with serial Number 8461268178, Model No. 32F 5100, Cash Memo Receipt Number 884 Dated 13.01.2014 from Lavya Industires, Adilabad for Rs. 34500/- ( Thirty Four Thousand Five Hundered Rupees only ) our complaint No. 4181855164 Dated 23.09.2014 The company give a 1 year warranty.

    And I was told that in cause of any trouble with the piece all my money will be give back to me with immediate effect or if wish I wish I can change another model.

    I am purchaser this product on 1st day at Lavya Industries, Inauguration day. also 1st customer of Lavya Industries

    I complaint for it and even my repeated request for a replacement under warranty. All that I got was a reassureance from them that they are looking into the matter.
    Since you have a big and reputed manufacturer I am using at my home every product only Samsung brand product like that fridge ,mobile ,Television & etc… because I am 100 % belive the Samsung product but 1st time I shock the Samsung product under repair below 1 year.
    And now I am tired of it therefore request you to kindly accept my complaint & make this service as soon as possible. I am looking for a favorable response.
    Note: enclosed herewith Warranty Card & Cash Memo Details
    Communication Adress
    Pawar Sambaji
    Ravindra Nagar
    Mobile No. +9198485 99911& 99662 23434
    Thanking you,
    Your Sincerely

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