Reliance Broadband Customer Care Number, Email ID, Toll Free Helpline

Reliance is one of the broadband service providers in India. They offer different internet plans for the customers and there is a good list customers using Reliance Broadband at their homes and offices. They offer different bandwidth options to the customers according to their need and usage. To check out the different broadband plans of Reliance, one can visit the official website of Reliance anytime.

For more information about Reliance Broadband, customers can contact the customer care staff available for the care and support.

Reliance Broadband Customer Care Details

For the queries, complaints, suggestions, assistance and support related to Reliance Broadband, customers can contact the customer care department. Customer Care for Reliance Broadband is available at service form 9:30am to 6:00pm from Monday to Saturday. It is not available on Public Holidays, 1st and 2nd Saturday and national holidays.

Reliance Broadband Toll Free Number: 1800-3000-7777

Above mentioned number is the toll free number for the customers for the issues related to Reliance Broadband. As it is a toll free number, customers can call on this number without paying any call charges.

List of Broadband Service Providers

Reliance Broadband Customer Care Number: 30337777

This number is the customer care number for the different queries related to Reliance Broadband but it is a non toll free number so standard call charges will apply.

Reliance Broadband Customer Care Number: 198

It is also a customer care number for the Reliance Broadband users and can be used for the grievance redressal and for that it is toll free. Customers can reach out this number using Reliance Landline Numbers only.

Reliance Broadband Customer Care Email ID: broadband@relianceada.com

Alternatively, customers are also having an option to contact Reliance using the customer care email id and this id is for Reliance Broadband Customers only.

Reliance Broadband Customer Care Mailing Contact Details

Customers willing to write their views, suggestions, complaints, etc related to Reliance Broadband and can send it to reliance using the mailing address mentioned below.

Reliance Broadband Customer Care Mailing Address : Reliance Communications Limited, Dhirubhai Ambani Knowledge City, Navi Mumbai 400709, India.

Social profiles

New offers, updates, news, etc related to Reliance Broadband can be found on the social profiles available online.

Facebook Page: facebook.com/RelianceMobile

Twitter Page: twitter.com/RelianceMobile

Important Links

Reliance Internet Info: rcom.co.in/Rcom/personal/customercare/customercare_internet.html
To know about Reliance Broadband in detail, one can have a look on the page mentioned above.

Broadband Plans: rcom.co.in/Rcom/personal/internet/wired_postpaidplans.html
Customers can look out for the best Reliance Broadband plan available for them to using the above mentioned link.

Online Complaint Form: cnm.reliancecommunications.co.in/cnm/web/genTTCreation.jsp
Complaints related to broadband can be sent online to Reliance using the complaint form.

{ 41 comments… add one }
  • www.office.com/setup December 19, 2017, 6:58 pm

    AWesome website. I love it. Great work done. I love the way this website has been done. So awesome. I love it.

  • Vineet December 8, 2017, 6:57 pm

    I can not get my UPC code my reliance sim plz provide me

  • Nisha November 22, 2017, 6:36 am

    My internet connection is not working from past 3 months. Customer care number is not working. Called more than 500times always call disconnects. Mails also not getting reverted. Already requested for disconnect. Still nobody responding to mail. Totally fed up.

  • syed sarmad November 16, 2017, 4:13 pm

    Sometimes the service is good but sometimes the service is not really good.

  • Akmal Yousuf November 16, 2017, 4:11 pm

    I did the recharge for reliances 4g but its not working here.

  • www office com setup November 16, 2017, 4:10 pm

    Reliance is really not providing good services.

  • Akshay November 6, 2017, 11:24 am

    My internet connection is not working from past 2 months. Customer care number is not working. Called more than 500times always call disconnects. Mails also not getting reverted. Already requested for disconnect. Still nobody responding to mail. Totally fed up.

  • Rupal C Kothari November 2, 2017, 5:39 am

    Sir my connection is not working my id is 388902783870 it’s not working since last 5 days i have contact to customer care but reply always our line always close due to emergency ,…. I have fed up please deactivate my connection as soon as possible or correct it i will not pay Ur bill it’s warning to u and i have registered complain regarding this poor service in national consumer helpline and complain.

  • Kapil October 30, 2017, 1:00 pm

    Sir my connection is not working my id is 377537377505 it’s not working since last 6 days i have contact to customer care but reply always our line always close due to emergency ,…. I have fed up please deactivate my connection as soon as possible or correct it i will not pay Ur bill it’s warning to u and i have registered complain regarding this poor service in national consumer helpline and complain no is 485774 ….

  • Mohamed October 23, 2017, 6:59 am

    One of the worst network and service provider i’ve never seen.
    I’m using reliance BB net connection for more than 6 years and its completely waste of money.Writing this comment with my 6 yrs of experience with this network that i’m really frustrated and totally a shit.Making fool out of customers and eating our money with the vvv poor network and customer service.I’m unable to reach the customer service person even one single time, Don’t know whether they had paid or not? My serious request to all to not choose this network in your life time pls.

  • dipen gajjar October 14, 2017, 11:27 am

    Dear sir.
    I want to remove connection of relience broadband so kindly stop your service on my subscriber Id 399142670605.
    Reason for close relience broadband service is i pay last bill on time but during 3 month duration since last 2.5month your net connectivity is completely down i didnt used internet single time during past 2month.
    I get call from your relience customer care for regarding to pay bill of next 3month but from Last 2month to till day. Still i phasing same issue of poor connectivity so i will be not intrested for continue with relience broadband.

  • harshit sharma October 12, 2017, 7:58 am

    Dear Sir,

    kindly my terminate my 350833634303 broadband service as soon as possible due to your poor service.
    harshit sharma
    8890111999

  • harshit sharma October 12, 2017, 7:57 am

    Dear Sir,

    kindly my terminate my 350833634303 broadband service as soon as possible due to your poor service.

  • suresh khatri October 10, 2017, 5:19 am

    sir,
    I have broadband connection last two years. My broadband connection is not worked properly last two days. I call the customer care but didn’t pick. customer care says due to emergency, they didnot help. which is not good for service. now I have give a complaint for removing my problem.
    please rectify.
    my broad band i.d. no. 347918828273
    suresh khatri
    mob. 9460069500

  • Anonymous October 9, 2017, 10:37 pm

    ok welcome to you, the free key :HFCAE12UCKS3230313731303132QYGMWEMMUCKSAIQYMJFCFget free software!
    defraggler ??????????? http://www.airysoftware.com/info/defraggler-???????????.htm

  • pardeep kumar October 6, 2017, 9:05 am

    please disconnect my connection in hurry i call the customer care but they donot pick the phone my number sco 111-113 sector 17b chandigarh user id 340182732364

  • Mariyam Naved October 5, 2017, 9:59 am

    why the hell connection is not working since 1 week and customer care is not available ..good service u r providing to customer ..worst company ever ..u guys r on strike and customers r paying for that..bill is coming evry mnth but no services..i want my connection back as soon as possible and my next mnth bill should be revised..orelse i will go to higher authorities and will complain against the company services..

    user id -312217896471
    user name-mariyam Naved
    bhopal (mp)

  • VINODKUMAR CHAWLA October 2, 2017, 11:31 am

    1. 0261-3997373
    2. 0261-3017373
    This (2) Two No. Are my Named..
    I wan’t to Terminate my both No.’s.
    So do as soon as posible..

  • Sandip September 27, 2017, 6:35 am

    I want to surrender the connection. Customer ID. 332521603063. Disconnect my connection with immediate effect.

  • Rajesh D Parmar September 26, 2017, 12:22 pm

    My connection is not working from many days and I want to disconnect my broadband services.

    My user id is 368253256663 .
    Disconnect the service on urgent basis and refund the amount of our security deposits.

    Regards,
    Rajesh Parmar
    9867379343

  • Rupesh September 24, 2017, 12:30 pm

    Hi,

    I am having reliance broadband and which is not working for last 3 days.
    Your customer care number is also not working and saying services are not available.

    Please find my details below:
    Name: Rupesh Sharma
    Address: D-2, 302, mahalakshmi vihar, vishrantwadi, Pune
    Bill number: 100000123750886
    Login id: 836004162
    Mob no: 9739566688

    I am expecting a quick response, also my bill amount should be revised as I could not use internet for last 3 days.

    Please treat this as an escalation.

  • shivakumar September 19, 2017, 5:25 pm

    I am complaining for my connection not working(complaint no :258540155) from 15 days they are not resolving it and customer care is worst .. Not replying on emails .

    I want to disconnect my service 393838838280 have send you email in this regard customer care in not taking the request for dis connection.

    Pleasethis connect my number on immediate basis

  • Bul Bul Ghosh September 11, 2017, 7:37 pm

    I am holding my old CDMA no 9330115350 switch to Reliance GSM as per offer but till now 198 not received any complent proper service for Coustomar Care before connect disconnected of line very bad experience for me after recharged of any offer amount balance was for fited after recharged without any use like internet or call. I am now deciding my old no switch to others opprater who can take responsibility of Coustomar Care slove my any problem.

    With regard,

    Bul Bul Ghosh
    140A, P. C, Road,
    Kolkata-700111
    M-9831101761

  • Jai jagani September 7, 2017, 8:18 am

    I am complaining for my connection not working from 1 month they are not resolving it and customer care is worst . Need to wait for 1 or 1.5 hour to get connected. Not replying on emails .

    I want to disconnect my service 355423874515 have send you email in this regard customer care in not taking the request for dis connection.

    Please dis connect my number on immediate basis

  • Vaishali August 16, 2017, 5:26 am

    My id is 362365164611. Please disconnect broadband connection immediately as we are proceeding to United States for 6 ( six months.).
    Reliance sub.id : 2030696021
    Thank you
    Vaishali,
    9819016630

  • Ajay Labaa July 21, 2017, 6:25 am

    Dear sir; I do not need above. Mentioned internet connection service at any cost now.So stop your services immediately and issue a no objection. Certificate to me. Thanks.
    Ajay Labana

    Contact no. 9893209845
    customer id no. 336635674071

    • ajay labana July 21, 2017, 1:32 pm

      Called hundreds of times but not replying….at customer care and mail delivery system failed …not accepting the mail intentionally? We do not want to continue the service in any case…. Stop the service immediately….for subscriber id no. 336635674071…..

  • Tasnim Fakih July 18, 2017, 7:47 am

    User ID : 388444040586
    My broadband internet connection was down from 10/6/2017 to 15/7/2017. I called Customer Care, they repeatedly disconnected my call. So I called Secretariat 18602002011. Operator name was Rupali. She talked very rudely and disconnected my call. I again called same number and same operator disconnected my call after taking my User Id. Very unprofessional and shameful behavior by call center operators. I want waiver and compensation for disconnection for a long time.

  • nilesh tiwari July 10, 2017, 8:26 am

    dear sir,
    my cos. id 327093843603 my conection no working from 29th june or not proper reply me against my complaint so pls tell whatt do?

  • padamrajbhatt June 24, 2017, 10:08 am

    My Subscriber ID is 2533041842,my Broadband & Telephone is not responding since 5 days ,I m paying my bill continuously,is this Reliance,hopeless,kindly solve my problem,urgent otherwise I will disconnect it

  • vijayakumar June 15, 2017, 2:28 pm

    This is vijay from chennai my id was 382635109814.Today i called customer care at 6.50pm to raise the termination request one of your employee his name was Mr manikandan and seniour employee Mr kiran talked rudely and not responding well..this is the way you people treating your coustomer ,Really very very worst response, feelling very bad being customer of your organization..please take immediate action and give call back to this num 9710198581

  • Swapnil Pardeshi May 31, 2017, 6:13 am

    I have logged complaint no – 256733232 on 25 th May 2017, yet complaint has not been resolved and executives not answering well
    pls let me know when the problem will resolve and it will get re-started.
    My ac no is 324215441383

    Thank you
    Swapnil

  • Pramod Kumar Upadhyay May 30, 2017, 9:44 am

    My user I’d is354650756892,my connection is not responding since March-2017,I m paying my bill continuously,is this Reliance,hopeless,kindly solve my problem,urgent otherwise I will disconnect it.

  • prithviraj May 20, 2017, 6:54 am

    My user id is 381759945024
    Name- prithviraj mandal
    contact no- 9753826336

    PLEASE TERMINATE MY INTERNET CONNECTION

    i had book a new reliance broadband connection on 25-10-2016 sale person name HARSH. and he cheat me , he don’t tell me that reliance broadband does not work on wifi connection .This information given by WASIM the technical person and WASIM also tell me reliance does not support D-LINK modem
    All this information does not given by HARSH the sales person to me

    But its ok i manage it . problem is not that
    my problem is that in my area AWADHPURI BHOPAL there is always a server problem , no proper speed , no internet connection i have do unlimited complaint regarding this since starting and customer care (180030007777) have list of excuse . i call to reliance secretariat office (18602002011) and no strict action is taken they always tell its your last complain i give u permanent resolution . I also call to HARSH the sale person and ask them why he not disclose all the problem before installation and he gave me replay JADA DIKKAT HO RAHI HAI TO NET KATWA LO

    And finally i decide to terminate is connection and go for AIRTEL far better company . no advanced charge ,no installation charged

    on 11/5/2017 i call to customer care for termination my internet complain id is 256431803 . the billing period is 20 to 20 of next month i do so many call to customer care between 11/5 to 20/5/2017 but always waiting call . On 16/5/2017 i ask customer care i have not receive any call from higher authority for confirmation

    till 20/5/2017 my connection is not terminate and i not receive any call from higher authority . i call to reliance secretariat office and they informed me that higher authority make a call to me on 12/5/2017 they tell me that i gave the information that i am satisfied with the service and do not want to terminate internet .call is done by SHIV TIWARI . all false information i do not receives any call till date

  • rajindra kumar April 27, 2017, 6:31 pm

    COMPLAINT No. : 255703486

    Till date you have not taken care of my above complaint and did not solve the networking link . It is very disturbing. None of your any filed representative visited my place nor any body take care of taking telephone call.
    In my last mail, I had told you to issue the fresh Bill by deducting amount ( waive off) of all those days which you did not able to give me services. Please donot talk any ridiculous saying that you have suspended my account for not making you payment. I never remained a defaulter for over 9 yrs.
    I would request you to kindly send me the fresh waiver Bill and immediately disconnect my link.
    I do not want to avail of your services in any kind since henceforth .

    Regards.

    Rajindra Kumar / B. Roy Barmon ( Tel: 09988206106 )
    House No. 486, Sector 29-A, Chandigarh
    relience Bill account no is 100000111002258
    USER ID 31295931269

  • rajindra kumar April 27, 2017, 6:27 pm

    Dear Sir,
    Complaint No. 255703486

    I t is very unfortunate that for last 17 days, I am not getting internet connection at my working place, located at House No. 486, Sector 20-A, Chandigarh.
    I have approached every one of your Chandigarh personnel but they do not attend to customers’ complaint and also they do not even pick up the phone .
    Your Mr. Rajiv Pawar who head the Chandigarh service team does not bother to attend nor he behaves properly with the customer.

    Since I am very much affected due to non-responsiveness , I request you to kindly disconnect my link . And also you waive my amount of bill for those days which I could not avail of your services by issuing me the fresh bill immediately.

    A copy of this letter has also been marked to CMD Mr. Anil Dhurubhai Ambani for his kind attention.

    Your immediate reply is solicited .

    Regards.

    Yours sincerely,

    RAJINDRA KUMAR / B. ROY BARMON
    House No. 486, Sector 29-A, Chandigarh
    relience Bill account no is 100000111002258
    USER ID 31295931269

  • psg augustin tr?je b?rn April 23, 2017, 11:18 pm

    Schoene Seite 😀

  • Deepak Malhotra April 21, 2017, 11:01 am

    Sir,

    I have lodged a complaint on reliance customer care on 02 Apr 17 due to non working of connection, but nobody entertain my complaint till 07 Apr 17. On 07 Apr 17, I made a request on customer care at 06:22pm (complaint no.255694073) for termination of my connection. Customer care representative explained me procedure for termination of connection is 16 days. On 17 April 2017 at 10:09pm I again contact on customer care for termination of my connection which was I requested on 07 Apr 17 and again he said termination procedure is in process. Till that my connection was not working from 02 Apr 17 and nobody contacts me in any manner .
    Today i.e. 21 apr 17 I again connected the customer care for termination of connection and Reliance customer care told me that a confirmation call was done from their side to me and I replied I do not want to terminate my connection, which is purely wrong.
    Today i.e. 21 Apr 17 they gave me another service request no.255999971 for termination of connection.

    In view of the above you are requested to please help me for termination of my connection because reliance customer care mentally harras me very much.

    Regards
    Deepak Malhotra (9888514350)
    House no.25, Sector 20-A, Chandigarh 160020

  • Ravikiran Tribhuwan April 8, 2017, 7:47 pm

    Hello, Reliance (Broadband@relianceada), I am your customer, Adv.Ravikiran Tribhuwan, Off/at; 311, Metro House, Before Conrad Hotel, Mangaldas Road, Pune -410001. (having USER ID 342263913472, Ph.No.02030281919).

    I am very much upset with your service providers Mr.Juned having contact no.8983189088, Pune and Mr.Viond having contact no. 9370022280, Pune, in fact in last week we contacted your customer care no. for Internet connection with wifi for computers (2), and one landline contact no. with intercom facility. And unfortunately we got contact no of Mr.Junad, located office at Mariplex, at Kalyaninagar, Pune.

    Further Mr. Juned, was at our service within 30 minutes. We give him above mentioned details, and we were happy to know that entire connectivity will be provided with in 24 hours . As per requirement we provided entire set of signed documents with required signed cheques. And we were assured that all facilities will start within 24 hours. Taking into consideration our requirement we follow all formalities and pay the entire money through cheques with self attested documents to Mr.Junad.

    But surprisingly none of your representative turn to our office for next two days. Consequently (on 7/04/2017) in evening your representatives (above mentioned) come at office after constant follow up and starched some internal wire lines to our single computer and drag one connection for land line and went away without giving any modem/ router for wifi.

    On Saturday (8/04/2017), after constant followup we got the router machine by Mr.Juned and Mr.Vinod, they fixed up the machines and surprisingly they went away from our office without assuring Wifi connectivity and intercom land line facility. And to our utter surprise the facilities were not activated, as it was assured by them that the entire system wifi, internet connections, land line with intercom was activated.

    Consequently we start our business operating but soon we realised that we were cheated by your employees because non of wifi or internet was activated and land line was diverted to some other paid number.

    Thereafter we frequently call them about the mis management and non availability of wifi internet connectivity and land line connectivity… and we got response that they will come and solve the problem. But surprisingly non of them turn around and later on give reply that their job is done and they cannot attend us. At 6:00 PM our representatives visited your Kalyaninagar, Pune office and tried to call them with help of your officials but we got very arrogant and abusive reply form Mr.Juned and Vinod.

    Kindly understand that, we have sustained loss in our business due to your mis management also we suffered mental, physical and economical loss by your representative/ employees Mr.Juned and Mr.Vinod.

    We request you to fixed the services immediately as planed, signed, and paid to your company, as we have already sustained losses in business due to negligence by your employees and company.

    Kindly take into consideration that, due to arrogant behaviour, filthy language and threatening act by Mr. Juned and Mr. Vinod, we are compel to file criminal complaint against them and company and also we preserved our legal right to file complaint against Company for sustained business loss at Consumer Court at Pune.

    Kindly do the earliest as mentioned above facilities to avoid criminal and consumer litigation consequent. Or else we have to initiate our legal action through media to enlighten public at large.

  • vinod joshi April 6, 2017, 11:29 am

    Dear Sir,

    I have requested for a Broad Band connection on Sunday i..e on 02.04.2017 at Customer Care No. 180030007777 at 10.30 am in the name of my daughter named Prachi Joshi. The Telly operator have assured that the connection will be installed within 24 hours. But after 24 hours and till date no connection
    has installed at my residence. I have again requested for installation of the same on 04.04.17 and 05.05.2017 and today on 06.06.2017
    but the same reply that connection will be installed within 24/48 hours.

    Kindly look in to the matter personally as I do not expect this inordinate delay from such a nice company.

    Yours faithfully,

    (VINOD JOSHI)
    Flat No. 2256, Star Enclave,
    Sector 48-c, Chandigarh – 160047

    Mobile No. 9464552677

  • Muralidharan January 31, 2017, 5:22 am

    Not now