O General AC Customer Care Number, Email, Toll Free Helpline

We are sharing O General AC customer care numbers, customer service email ID along with toll-free helpline numbers of the company. It will help you out in reaching the support department of the company who entertains Air Conditioner service related inquiries of the consumers as well as other queries too. In this post you can also read the answers of all general queries of users such as how to contact O General AC, what is the customer care number of O General AC, what is the customer care email id of O General AC, what is the customer care phone number of O General AC, O General AC customer care contact details, O General AC customer care etc.

O General AC is one of the brands available in Indian Markets in the category of Air Conditioners. This AC is offered by the company “ETA General Private Limited (EGPL)”. They offer different types of ACs as their products and those are Window ACs, Split-Cooling ACs, Split-Hot & Cold ACs, Inverter-Hot & Cold ACs, Inverter-Cooling ACs, Inverter Cassette-Hot & Cold ACs, Cassette-Cooling ACs, Ductable ACs and VRF Systems. There are different ACs with different features in prices in each of these ACs are offered by them. The customers can check out all the air conditioners of O General available on the website. They also offer customer care support with these ACs and here in this article, we will be sharing the available customer care support for the customers of O General AC in India.

O General AC Customer Care Details

The customer care and customer support available with O General AC includes customer care number, email ids, etc. The customers can use these available options for sharing the inquiries, complaints, feedback, suggestions and any other thing related to O General AC with the company.

O General AC Customer Care Number: 1860-2081-007

This is the customer care helpline number for the customers using and want to us the O General AC. The customers can call on this number for general inquiries and customer care support from 9 am to 9 pm.

O General AC Customer Care Email ID: customercare@etageneral.com

The customers can also use the customer care email id for the needed customer care and support related to O General AC. They can use the above email id for that and email on it anytime.

O General AC Customer Care Email ID (For Enquiry): info@etageneral.com

For general inquiries related to O General AC, customers can take the email id mentioned above and can share their inquiry with a company.

O General Office Contact Details

O General AC Official Website: www.generalindia.com

The official website of O General AC has mentioned above and for any other information, customers may visit the website.

O General AC Social Profiles

The social profiles are one of the mediums to reach out the company for the inquiries and feedback of the products and below we are sharing the social profiles of O General AC which can help consumers to get latest updates.

Youtube Channel: youtube.com/playlist?list=PLdahziirMaYGnK0HpmwO0fjZbP3eZ9kFx

Important Links

O General AC Support and Downloads: www.generalindia.com/index.php/support-download/
With this link, consumers can get the catalogs of O General AC and can also get knowledge of the available support with it.

O General AC Service Request: www.generalindia.com/index.php/service-request/
The customers want to request the company for the servicing of O General AC can use the above link and can go to the service request page.

O General AC Register / Login: www.generalindia.com/index.php/customer/account/login/
To register on the website of O General AC and also to login into the registered accounts, consumers can use the link mentioned above.

O General AC Stores: www.generalindia.com/index.php/general-arcade
The page and link mentioned above are for the customers searching for the stores of O General AC available in different parts of India. This will give the exact location of each store.

O General AC Enquiry: www.generalindia.com/index.php/enquiry
For the general inquiries related to O General AC, customers can message the company via the message box and for that go through the above link.

O General AC Call Back Request: www.generalindia.com/index.php/call-back/
If the customer want to enquire something about O General AC and wants the customer care support to call him/ her then they can visit the above-mentioned page and can request a callback.

O General AC Dealers: www.generalindia.com/index.php/dealer-locator
The location of each of the dealer of O General AC can be found by using the dealer locator availed by the company.

Summary

What is the Customer Care Number of O General AC?

O General AC Customer Support Phone Numbers
Customer Care Number 1860-2081-007

 

How to contact O General AC Customer Care (Other Ways)?

O General AC Customer Support Email IDs / Important Links
Customer Care Email IDs customercare@etageneral.com
info@etageneral.com
{ 47 comments… add one }
  • Shyam Prasad October 6, 2017, 8:55 am

    Hello Sir / Madam,

    I am from new delhi (Jangpura). humara split ac 1 mahine se kharab hai or humne o general service center par complaint bhi kari thi. kafi phone karne ke baad koi responce aaya waha se mr. javed (9540300161) aae unse problem ka solution nahi nikla 5 din laga diye unhone is ac par. toh unhone apne senior ka number diya that is mr. firasat 7835099959.unhone apna technician beja or wo moter lekar chale gae. ye vijay dashmi se pahle le gae the or ab tak na moter ka na un logo ka pata hai and today is 6 October. mr. firasat ka number 5 october se band hai. mujhe inka solution chahiye 1 mahina hone ko hai but koi responce nahi. Very poor services and company. i really suffering a lot

  • prince kumar singh September 25, 2017, 8:41 am

    O- general AC is not good….it gives very worst results….I brought it before four months but every week it has been repaired and not working regularly for at least one week

  • Balvir Singh September 11, 2017, 5:21 pm

    I was not expecting this from o Genral air condition , within three months the gas leaked , and the worst part is they said that they would get it repaired , if I was a repair supporting person then I would have bought an ac which is locally made in my city Agra .
    Pathetic ! I changed all my air conditions to O Genral …. And it really resulted rubbish…. I still remember the day when I bought this first air condition they charged me extra ( in comparison to other companies) , stating that . Sir ! This is O Genral ….
    Rubbish…..
    I am completely disappointed….
    My mobile number is +91 9897520702

  • Balvir Singh September 11, 2017, 5:18 pm

    I was not expecting this from o Genral air condition , within three months the gas leaked , and the worst part is they said that they would get it repaired , if I was a repair supporting person then I would have bought an ac which is locally made in my city Agra .
    Pathetic ! I changed all my air conditions to O Genral …. And it really resulted rubbish…. I still remember the day when I bought this first air condition they charged me extra ( in comparison to other companies) , stating that . Sir ! This is O Genral ….
    Rubbish…..
    I am completely disappointed….

  • RABINDRA NATH ROY June 19, 2017, 4:47 am

    I have purchased O Genral Two Tons capacity A.C. on 07/06/2017 Model-ASGA24FETA, Sr No-T009069, Sr No- T008597( Three Star) from SAI ELECTRONIC CENTRE, Ground Floor, Sector- G, Aliganj, LUCKNOW )U.P.). Since its installation on 08/06/2017, the wings of the A.C. reverse after just two minutes of its fixed position & the A.C. is not cooling properly. As I have spent Rs74000/- in purcase of O General Split TWO Tons A.C.by knowing its brand, & my Lucknow (U.P.) is very hot, my purpose of puchase of O General Two Tons Split A.C. did not serve the very purpose of cooling. I shall request you to depute a qualified Engineer at my address and remove the problem quickly. From- RABINDRA NATH ROY, MMIG-55, SECTOR-C, SITAPUR ROAD SCHEME, LUCKNOW (U.P) PIn-226021, Mob-9651433622,9651433633, Land Line No-0522-4063262, Email-rabindra1949@yahoo.com Dt-19/06/2017.

  • Ajay Sharma May 31, 2017, 6:01 am

    Dear Sir / Mam,
    Request You to Visit my Complaint Service No. DEL11705290326 & DEL11705290331.
    With Continous Follow up No One is Answering me the Exact Position to Visit the Above Said Complaint from Monday.
    Contact Detail :-
    Ajay Sharma
    9911887799

  • Girdhari chattani May 8, 2017, 5:21 pm

    Purchased A C from snehanjali from ulhasnagar. It took almost 7 days for HALF installation of AC from date of delivery. Inspire of several reminders for Complete installation through phone calls and personal visits to the shop there no response from the dealer . The attitude is also very bad there is no politeness. Today is 10th day still the installation is not completed. It is a sheer harassment to 60 year old senior citizen. Look into the matter urgently. Hope the problem will be solved immediately .
    9322777000
    It is not duplicate comment

  • Girdhari chattani May 8, 2017, 5:19 pm

    Purchased A C from snehanjali from ulhasnagar. It took almost 7 days for HALF installation of AC from date of delivery. Inspire of several reminders for Complete installation through phone calls and personal visits to the shop there no response from the dealer . The attitude is also very bad there is no politeness. Today is 10th day still the installation is not completed. It is a sheer harassment to 60 year old senior citizen. Look into the matter urgently. Hope the problem will be solved immediately .
    9322777000

  • sandeep sikka April 16, 2017, 4:52 pm

    ac service

  • Dr S L Lahoti April 14, 2017, 7:32 am

    No response on dialling both toll free & customer care numbers this type attitude is cheating the customer by denying post sales service

  • bimla rani April 14, 2017, 6:22 am

    maine o general ka ac liya agle din install karvaya gaya rat ko 11 baje chalaya 11.45 par pani leekage hone laga. tin din se pareshan ho rahe hai. koi bhi abhi tak nahi aya technician.

  • seema April 8, 2017, 11:01 am

    i purchased window Ac model AXGT18FthA-B from vijay sales west patel nagar, new delhi there is defected outer cover .i purchased it on 02.04.2017. ord. no 308-DPN04-17SOAT 10. i did several compaints for changing outercover. but nonone come yet now. Do needful action as soon as possible.
    thanks

  • ishwar singh April 5, 2017, 5:16 pm

    ac installation at home phone 9873070369

  • naresh kumar April 5, 2017, 10:14 am

    No one mechenic has come to hang new ac from company .imade a request on 4/4 17 am

  • VIJYA KUMAR April 3, 2017, 11:50 am

    Sir/Madam
    im vijay kumar st. no.10/8 guru gobinad singh nagar near bibi wala road bathinda Punjab mob. no. 09814635351.
    My complaint no. is CHA11703310374.
    ??, ???? ??? ?? O-General ka Window AC ????? 6 ????? ???? ???? ?? ??? ???????? complaint ????? Costumer care number 18602081007 ?? ?? ???
    ???? ??????? ??? ?? ???? ????? ?? compresser ?? ?????? ?? ?? ?? AC ??? ?? ????
    ??? ??? ??? ?? ????? AC ?? ???? ?? ???? ????? ??? Compresser ??? ?????? ???? ?? ?? ???? ?? ??? AC ?? ???????
    ????? ?? ?? ?? ???? AC ???? ??? ?? ???? ??? ?
    ???? ???? ??? ??? ?? ??? ???? Costumer care 18602081007 ?? ??? ?? ???? ??? ????? ??? ?? ???? ?????? ?? ??? ?????? ???? ??? ???
    ????? ???? ?????? ???? ???? ?? ??? Costumer courts ???????
    ???????

  • Veena khanna April 2, 2017, 5:12 pm

    My AC purchased on 02-02-2017 is not working regularly

  • Lalit joshi April 2, 2017, 8:46 am

    Dear Sir,
    We have bought oGeneral 2 ton Ac on 26/03/17, it was delivered in very bad conditions.
    We are still (today 02/04/17), waiting for installation of Ac in our office, but it was still pending, We had approached Vijay Sales Rohini, Delhi many times but there is always ready reply today it will be done…It was really very bad experience to buy this product from you.

    Please look forward this matter…

    Lalit
    Mobile no 9873519900

  • manoj garg April 1, 2017, 6:35 am

    I have purchased 1.5 Tons window A/c last year in Jun-16, But there is some irritating/ Strange sound & I have shown to your representative 2-3 time, but nobody has rectify this sound . Now again , this is continuing . This is increasing my dis satisfaction Level.

  • manoj garg April 1, 2017, 6:28 am

    There is strange / iritating sound in my Window A/c & i have complaint it 2-3 times , but till date there is no solution. This is not expecting from such a big group company. service is need to be improved.

  • som kartik gupta March 31, 2017, 8:40 am

    I am not sissified in o general ac for service my complain no. LUC11703280140 DATE 28/3/17 but not resolve in 48 hour company tagging in 24-48 hour service com-plan resolve but not resolve in this time.
    I am call in service center but service center not resolve in complain .
    Service center answer in complain resolve in tomorrow .

  • Sandeep Dixit March 29, 2017, 4:30 pm

    Can you have window 2 ton, 5star with all filters and all mode available. Please contact 8085460698
    Sandeep Dixit

  • Sanilkumarob March 29, 2017, 8:32 am

    Service very bad 1st 2nd

  • N. RATNA KUMARI March 16, 2017, 7:36 am

    I have purchased ‘O’ General split AC on 16-05-2014. Due to transfer of my husband we have shifted our family to Narasarasaopet, Guntur District, Andhra Pradesh in the month of October, 2016 and installed the AC. However, the AC is not working properly. I have made on line complaints several times. The Vijayawada Service centre people are sending un-skilled persons who do not know any thing about mechanism. They have also changed “PCB BOARD” on 27-01-2017 by collecting Rs.14,000/- but the AC is not working properly. The main problem is “NO COOLING”. The un-skilled persons and Customer care centre Vijayawada have spoiled my AC.
    Hence, I request that please respond and send qualified Engineer/Mechanic for repairing my AC. I am very sorry to submit that, if no response received for this complaint also, I have no other option to approach before the court authorities for damage and justice.

  • prem mundhra March 1, 2017, 3:40 pm

    I have purchased 1.5 ton window ac…4 yrs back..now its not working satisfactory. pls get me know proper custumer care .or ask them to cnt me..9840132043. chennai

  • Chetan Ghai October 21, 2016, 5:24 am

    I have been using o general A/c for last 4 years I have 2 ton o general split A/c as it is not cooling i have loged complaints so many times but the service centre in haridwar couldnt fix the problem .
    please look into this as i have many units of o generaL a/c in my hotel but if this kind of service center you will recruit I think you wont be able to sell A/C

  • Arpit Agarwal September 26, 2016, 7:18 pm

    Hello,
    I am user of o general a.c since last 4years, i suggest no.of people to go for O.G.
    but since last 2 years I have to face same problems(fluctuations in air flow) in my a.c but till now i didn’t get satisfactory service from your distributors….kindly take my request seriously.
    I am looking for your valuable reply
    Thanks

  • Sandeep nad September 24, 2016, 8:31 am

    Dear sir. I have taken 6 ac of your well known brand. But i am very disapointed about your service. I will never recommend any to by your ac. Sandeep nad 9314027901

  • Sumit chiripal September 24, 2016, 6:54 am

    Poor service in korba for split ac u should change dealers
    5 to 6 calls have been made yet but no service have been provided
    Annoying
    No one should purchase o general ac
    POOR SERVICE
    POOR SERVICE

    • Sumit chiripal September 24, 2016, 6:56 am

      If u r willing to contact
      Then call me at 7828254477
      Sumit Chiripal

  • VAIBHAW KUMAR AGRAWAL September 15, 2016, 5:59 am

    +919572060000

    purchased 04 a/c about six month ago, out of which 01 is completely breakdown since july 2016 and i have made complaints at your c.c.toll free no. various time, but till now the problems not got resolved.

  • Jasvir Singh September 8, 2016, 2:22 pm

    Respected sir. I had purchased o general split Ac
    two years ago. Now cooling is not satisfactory. I service it from local NON o general Machanic. Kindly send the senior mechanic to check it thoroughly. Jasvir Singh, Mundi Kharar, H
    NO.293, ward no.2, Near Reliance Showroom. District S.A.S. Nagar Mohali. Mob. 88722-88809 landline 0160-5001309

  • Noor Alam Shaikh August 18, 2016, 2:42 pm

    DEAR SIR MUJHE OGENERAL AIRCONDITIONER SERVICE CENTER LENA THA PLS HELP. MY COMPANY NEME IS NOOR AIR COOLING MY ADRESS SHOP NO.07 HALAW POOL ROAD DHOBI GHAT KURLA W MUMBAI 400070 MY CONTACT NO. 9892124586/9768478889

  • Polylace India Pvt Ltd June 28, 2016, 6:42 am

    Dear sir,
    I had complaint to customer care no and its complaint no was CSA11603070210 But after wait your service engg. visit and he say problem in control PCB he say he come with part and replace it. but after that no any body comes. Then again i ask to customer care with same ha give me another complaint no CHA11605070146 WITH CUSTOMER CODE EC01289464. But till now their no any service engg. visit. so please takr this matter as seriously . this ac buy on dated 9 july 2015. O-GENERAL 2.0 TON SAC INV.24JCC

    Thnaks
    Regards
    Polylace India Pvt. Ltd
    Plot No.1 Sec-14 IMT Bawal Haryana
    phone no 9315076833

  • Sabihuddin Khan June 27, 2016, 9:42 am

    I have written several mail and follow up regarding my window AC (1.5 tone) cooling problem but no one is listening to my voice. Its very difficult situation after buy this AC. I hope after receiving this mail some one take care my issue and resolve my problem at earliest.

    9810575050

  • Aashu agrawal June 18, 2016, 10:11 am

    I made a complain that my AC is not cooling but
    non response served by company

  • Aarshi Dhall June 12, 2016, 5:16 am

    I had purchased o- General Ac from New Ganapati Electronics Panipat(Haryana) on 16 jan 2016.
    My Ac still on warranty period And their compressor is not working.
    I have complaint to New Ganapati Electronics owner please replace the piece.
    But they suggest us we place comporresor of different company and also cancelled the complaint which we already registered on custome care of O-general office chennai .
    Please help us . Because we are complaining on toll free(18602081007) from last 20 days and no -one helping us.
    If this is the case we have to complaint on consumer court. So, please help us. My contact number is 9729734466.

  • amit electrical June 11, 2016, 10:05 am

    Regards poor service by your service center

  • Gurinder Singh June 9, 2016, 9:54 am

    very serious issue of noise, just purchased one month ago. I am very disappointed, pls send any senior person.

  • Arpit dhawan June 2, 2016, 9:09 am

    My contact num
    Is 9873769199
    Kindly solve the issue as i dont have bill and from shop its been purchased has been closed . Kindly solve the problem else i have to visit consumer court

  • Arpit dhawan June 2, 2016, 9:07 am

    My compressor is underwarrenty but i have misplaced my bill . Kindly revert back asap .

  • Sameer Gala May 30, 2016, 2:27 am

    I have a 2 ton split A/C since 3 days the AC is tripping off as the compressor does not get started despite the fan in the unit gets started, so whenever i try to switch on the AC it keeps on tripping off again & again pls assist me as soon as possible….
    Sameer Gala
    9821421189

  • PRASAD AVD May 12, 2016, 10:48 am

    I have one and half tonne inverter AC. Repeatedly technician is saying that gas leak was there and from past 2.5 years 3 times it was filled. My request is, Pls. depute a authorized technician to resolve my issue. My contact no is 9848527172.

  • Kunal parsana May 2, 2016, 8:40 am

    I request to o general ac delear to repair my ac bad smell is comming they are not giving reply and i have buy before 6 month

  • Ayub April 9, 2016, 4:27 pm

    Meine complaint ki par koi sunta nahi mera ac kaam nahi kar raha

  • Anuj Tomar April 7, 2016, 6:34 am

    The Manager,
    O general Services.
    I am compelled to write this mail to you in reference to the company customer services and the way it has been handling the issue.
    I will break my complaint in points below for your ease to understand the issue.
    1. I purchased an O general Air Conditioner in the year 2013.
    2. In the year 2015,the machine had some gas problem so I got it refilled via the company serviceman and he charged me an amount of Rs 3300.
    3.The machine was still not working properly and was giving a burning smell.Assuming that It might be the smell of some wire,I ignored it.
    4.This year again when I started the AC,the smell was very much there and so called up a service guy.
    5.He told me that the compressor had to be renewed and took it for service.
    6.Now they tell me that since some “STICKER” IS NOT VISIBLE TO THEM, it shall not be considered in warranty and also I will have to pay for the refilling again.
    I fail to understand that since some sticker visibility is not there,how is the AC not under warranty anymore!
    Also its not a customer who knows the inside of your machinery.
    Despite of my showing the original bill to them,how can this inappropriate thing be pointed out.( warranty for 5 years! if I am not wrong)
    I urgently request you to look into the matter and do the needful asap.

    If the company fails to do so,I will have to seek the help from Consumer Forum for the same.
    Thanks
    9999613513
    Anuj Tomar

  • Jagdish Chander March 12, 2016, 1:08 pm

    Refer to my complaint DEL11603040406 dt 04 Mar 16
    CHA11603060138 dt 06 Mar 16
    DEL 11603090259 dt 09 Mar 16
    It was assured to attend the complaint within 24 hrs but i think i have to file the suit with this reference.

  • NAGABRAHMAIAH March 7, 2016, 6:28 pm

    I, submit to inform that, I have took ogeneral split air conditioner in September – 2015, at vijay digital showroom, Mangalagiri mandal, Guntur District, Andhra Pradesh. Hence, so far I have not avail the any one free service for my air conditioner till march-2016, please provide free service to my air conditioner at an early date. And one more to say to ogeneral manufacturer company from my heart, I really enjoyed with your product and I felt very happy.