On this post, you can find the contact details of Nykaa.Com. It consists customer care number, toll-free helpline number, support email ID, corporate office address, phone number, fax number, email ID along with the URLs of official website as well as social profiles links. In this content, you can also find the answer of some general searchings of customers about the website like how to contact Nykaa, what is the customer care number of Nykaa, what is the customer care email id of Nykaa, what is the head office address of Nykaa, what is the head office phone number of Nykaa, Nykaa contact details, Nykaa head office, Nykaa customer care etc.
Nykaa.Com is an e-commerce website which deals in various kind of beauty and wellness products. The collection of the website consists various brands of makeup, skincare, haircare, bath and body, fragrance, herbal, mom & baby, gift items, luxury products etc. All these products are available for men as well as women too.
FSN Ecommerce Ventures Pvt Ltd. is the registered firm under which Nykaa.com is performing business activities. The concept was launched in the year 2012. Falguni Nayar is the founder of this company.
Nykaa Customer Care Contact Details
The customer service representatives are available to serve from 9 am to 9 pm from Monday to Saturday. Sundays are off.
Nykaa Customer Care Number: +91 9222 20 1010
As it is not the toll-free helpline number. That’s why you will be charged with normal calling rates for calling on this number.
Nykaa Customer Care Email ID: support@nykaa.com
An alternate way is to send your customer service related inquiries through email method. Share your complaints, suggestions, feedback, reviews, problems, questions etc. addressing to the above email ID.
Nykaa Office Contact Details
Nykaa Corporate Office Address: FSN Ecommerce Ventures Pvt Ltd., 104 Vasan Udyog Bhavan, Sun Mills Compound, Lower Parel, Mumbai, Maharashtra, India 400013
Nykaa Office Phone Number: +(91)-22-66149696
Nykaa Office Email ID: support@nykaa.com
Nykaa Office Fax Number: n/a
The official website is also the e-commerce portal of the company. You can purchase your products by visiting this website.
Nykaa Official Website: www.nykaa.com
This is the official website link of the company, copy this URL from here and paste it into a new tab to reach their site where you can check their products.
Social Profiles
Facebook Fan Page: facebook.com/MyNykaa
Twitter Handle: twitter.com/MyNykaa
Pinterest Page: pinterest.com/mynykaa
Instagram Profile: instagram.com/mynykaa
YouTube Channel: youtube.com/channel/UCoaH2UtB1PsV7av17woV1BA
Customer service related inquiries can be entertained on the official social profiles too. You can follow the links for that. Even the company also shares latest coupons, offers, deals etc. related notifications on its page. You can subscribe these profiles to update yourself about them.
Important Links
FAQ: www.nykaa.com/faq
This page consists frequently asked questions as well as their answers too.
Jobs At Nykaa: www.nykaa.com/careers
Check this page to get the notifications of latest vacancies at Nykaa.
Summary
What is the Customer Care Number of Nykaa?
| Nykaa Customer Support | Phone Numbers |
| Customer Care Number | +91 9222 20 1010 |
How to contact Nykaa Customer Care (Other Ways)?
| Nykaa Customer Support | Email IDs / Important Links |
| Customer Care Email ID | support@nykaa.com |
What is the Office Phone Number of Nykaa?
| Nykaa Office Contact Details | Phone Numbers |
| Head Office | +(91)-22-66149696 |
How to contact Nykaa Office (Other Ways)?
| Nykaa Office Contact Details | Address and Email IDs |
| Head Office Address | FSN Ecommerce Ventures Pvt Ltd., 104 Vasan Udyog Bhavan, Sun Mills Compound, Lower Parel, Mumbai, Maharashtra, India 400013 |
| Head Office Email ID | support@nykaa.com |
Nykaa customer care number 08388893102///8116760173 in online any problem contacts customer c
Customer care number 9330360770//8917536658
Nykaa customer care number 8002230533
Dear sir,
I want cloroforl sleep spray please
The date is close to expiry of the product which i ordered so i want to return it and then i call them a couple of time but there is no response regarding it
I have received a product of nivea body lotion and the manufacturing date is August month of passed year which i want to return but I’m not receiving any mail from them and tried to call them alot but till yet there is no response
I need ur help
I’m just really disappointed with nykaa. And unsatisfactory service. This really sucks. I ordered so many products and I was waiting really eagerly for that. And it is not even delivered yet I ordered that on 1st of November and now it’s 7. 1 week truly shit. I’ll report this in consumer care.
I’m really disappointed with your costumer care service.I ordered for 5 things and got only four.One product of mine is missing.please respond immediately.
The delivery facility was too week,…… especially the shadowfax app delivery service..they are not responding….,to calls….and didn’t call me back.Irresponsible too..,….
unhappy , making fool to the customers, they are showing the offers and complimentary gifts on minimum purchase but failed to provide such complimentary items.
don’t buy products from this site ……..
Not satisfiy with da product lipstick palette nyx
Navy blue eyeliner pencil delivered instead of medium brown eyeliner pencil
Worst website ever…ordered product on 15 may..till now didnt get it nor got any response from nykaa team.
product recd in damage condition
I placed my order on 9th of may, got my contact no updated wrong.. tried contacting customer care many times to get the number updated..no response. Did send emails as well. Neither i have got my parcel as they are not able to locate my address. Already submitted cancellation request on 16th may, still my refund has not been issued. Poor service. Customer care is not approachable.
I have placed my order on 14th may 2017 it’s been 10 days .. i have nt received my order.. so poor service.
This is quite frustrating that I have place a order on 14 may 2017 order number 501374194 and it not even shipped.
You guys have written that the order will be delivered in 3 days but it is not yet shipped…………….
i will never ever refer nykaa to any one.
This is quite frustrating that I have place a order on 14 may 2017 order number 501374194 and it not even shipped.
You guys have written that the order will be delivered in 3 days but it is not yet shipped.
i will never ever refer nykaa to any one.
I am trying to contact you NYKAA Customer Care since morning as well as had mailed them. Yet no response. Worse Service. Kindly initiate the refund for my product
I have placed my order on 8th May 2017. you guys have mentioned that order will be placed with in 2 or 3 business days. its been 4 days and i did not receive any order. This thing is happening second time with me. kindly place my order as soon as possible. thanks
Order no:-501190445
Payment Method :- Cash on delivery
I placed my order on 09.04.2017 ……It had been 3 days I haven’t received my order….u guys mentioned that the order will be delivered within 2 days n it had been 3 long day I haven’t received my order nor able to track it…what a customer service!!!!!! What if someone place an urgent order? U guys r least bothered about it……plz send my order as soon as possible…..or I would have to believe that nykaa.com has so poor customer service n won’t recommend it to my close relatives n frnd…..but I’ll make sure if I will receive my order..i’ll support ur site…..
Its my humble request to look after this matter….if fulfilled, i’ll be highly obliged….
??????
I love your products…your service is little disappointed..but otherwise i am satisfied with your genuine product
Bloody y ve u posted no. Ol if ua customer care don’t answer the call.. I ve been delivered a duplicate Lakme product stop fooling customers I want refund or the original product as soon as possible… And fuking ans the customers calls if u ve posted customer care no.
Bloody y be u posted no. Ol if us customer care don’t answer the call.. I ve been delivered a duplicate Lakme product stop fooling customers I want refund or the original product as soon as possible… And fuking ans the customers calls if u ve posted customer care no.
Cancel my order
I ORDERED A PRODUCT(S1048916305025)NYK002718968 buh it is not been delivered till now.and its already behind schedule of delivery time.kindly responce
Sir we have a college fest on 30thmarch to 1st april and we are short of sponsers would u people be able to help us
I ordered for 8 products on 22nd feb. It was a prepaid order.Recieved 7 of them. Called the helpline and they said that write an email. I logded complaint. No response. Its been 3 days since complaint and nobody is picking up my call.
Pathetic service. And it was a prepaid service. Highly irresponsible behavior. Don’t know how to deal with customers.
Ticket id 664678
I have not recieved my order and it is being more than 2 weeks.I urgently need my order .The items are showing available in website but as per the representative it is out of stock.The customer service is pathetic and does not deserve to be serving customers as they never reply and if they do reply they will disconnect in between,Never going to order from NYKAA again.Would suggest you all not to rely on this brand they make us fool and wastes our time.
Want gift on my purchase.. bad customer service
I have ordered some stuffs have received the part of it 3 items are still pending. I tried to track my order but im not able to do so. Nobody is answering the customer care no. U guys have such a pathetic customer service.
I have some issues with my order no. 500926628. But no one is answering the call on your helpline no. Please contact me asap.
My coupon codes are not applying…. What should I do. Can someone from Nykaa call me pls.
i ordered some product and cod function was not applying there and after that i paid online and the amount credited double, now no one is answering my call from nykaa’s side, please solve this problem immediately.
I have ordered brown gel eyeliner pencil…..but i got blue which i dont want……and 1 nyaka nail paint which have very bad consistency…..plz take them back
Is the cost off schwazkoff miracle oil 943 for pack of two bottles or single bottle
good product as well as service
I had placed this order on 7th January, 2017 & had received an emal from nykaa saying order will be delivered in 2-3 days.
It’s been more than 5 days today products and haven’t yet received the order. if u will do like that i will never buy from ur site…
I rcvd the order #700246111 as i opend i see damage lipstick am completely disappointed i need a exchange
My order no. is 600642242.
I had placed this order on 7th January, 2017 & had received an emal from nykaa saying order will be delivered in 2-3 days.
It’s been more than 10 days today products and haven’t yet received the order.
Moreover i have already made the payment of Rs. 912 while placing the order.
The status shows order is shipped but has not been dispatched yet.
So waiting to hear from nykaa.
Thia time its been the worst experience I ever had with nykaa 🙁
apart from bad services they r selling a fake products too… i recently got fake lakme absolute mattreal mousse foundation…. which i regret buying it from u nykaa
I have ordered products in 3 orders of sum total 2400 its been 1 days and product hasnt been dispatched yet , customer care number is gng busy
This is regarding Order # 500796625. I had placed the order and made payment of Rs. 492 through paytm. After 3 days I got a call and message from Holisol courier saying that this is out of service area. My first query is why the order was placed when courier service is not provided at this location. Secondly, I am regularly trying to follow up to cancel my order and refund the amount and had a conversation with customer care executive . He said that he’ll cancel the order. But still the status shows as ‘Dispatched’ when I am trying to track the order. Can someone tell me if at all I’ll get refund or not? I am trying to call customer care from past two days but am kept on hold for 30-30 mins and still call not connected. This was my first order on Nykaa and I must say that it has worst service and worst customer care
Didnt receive my order its been 1 month around .. I tried a lot of times contact number is alaways busy .. I order one Deo of hot ice of Rs 233 nd around 1 month complete but no update .. In future i never gonna order anything from nykaa ..
Worst delivery ever i seen .. and when i said refund my money then i got reply from your team and they saying will send you in next three working days .. nd still 10 days complete for this now ..
best service ever
First of all poor customer care services. No one receives the call. I have been trying to call since 4 days and no response. I have sent an email regarding my problem, again no response. I need my money back and I want you to resolve my fraudulent deduction of amount. I am fed up of trying to call and mail nykaa people.
Really bad services.
I have been trying to cal the given customer care number of nykaa website since 4 days and every time an automated voice says that all agents are busy. I am fed up of their services and I would like my problem to be solved. I even wrote my complain and mailed, but no response. I would like my money back from fraudulent money deduction.
Nice
Nice
Plz refund my amount
Plz call me
How to cancel order ??
How do I cancel my order ?? I want to do it .because it was placed bymistakely..and the same thing has been ordered 7 times..
We are manufactures of 100% natural Ayurvedic skin care products under Tarika brand. We would be interested to sell our products through Nykaa online store. Our products are currently sold through Amazon, Flipkart, Paytm, Snapdeal.
We hope to hear soon from you.
Thank you
B Patnaik
+91-9443349352
Ayurlabs India
Pondicherry
I have ordered alipstick and got it in damaged condition ,how cani get it replaced?
On 24th December 2016 I have ordered the body shop anti perception deodorant women..Payment for the same is already done by mobiquik wallet..I have not received any information about product like ehen the product is Shipped nd when it is going to be delivered. .kindly informed me of as early as you can
On 24th December 2016 I have ordered the body shop anti perception deodorant women..Payment for the same is already done by mobiquik wallet..I have not received any information about product like ehen the product is Shipped nd when it is going to be delivered. .kindly informed me of as early as you can
I have not received my product
Order no.700214374
I hv ordered two products.and i also call Nykaa service centre but they arenot receivd phone .so how can i reach my products.
Pathetic service…… product sent to me were damaged n wen I emailed dem dey didnt even respond n now der r nt even picking d call….. horrible experience
seriously very bad experience with nykaa. i always ordered products from amazone and flipkart and they hv done good everytime, this is my first time with nykaa.i hv ordered my two products for almost 2 weeks ago till now i got nothing …customer care number is just to show that u people have customer care…i have already paid for the products now i am worried for my money :'( amazone and flipkart is way better online sites than this nykaa.
U people are totally mad.i hv ordered on 7th of December and today more than 18 days has been passed but still i didn’t received my order.is this ur 3 days delivery service.
Such a sh***
Pathetic Customer Support. Refund process hanging since 7 days. PLEASE DO NOT BUY FROM THIS WEBSITE
Seriously not able to contact customer care..bad experience
nice online shopping site
Very bad..Can’t even contact customer care executive.. When ever i call, the lady says our executives are busy..Since 4 days they are busy…I have ordered only one item and they are sending me SMS for 2 items with wrong Amount..Can u jst tell me when my courier is going to arrive and amt i have to pay..
U idiot fellow. …delivered after 16days. Then products I ordered were totally different n price paid more than given products….n no customer care available. ….just see wt I will do. …m a lawer
Customer service is below average.
Ordered a body shop fragrance mist..but I got delivered a body shop shower gel,that costs less than half of the price of my ordered product..now I’m trying their customer care no like forever..always busy..pathetic service..worst packaging..disgusted..
Worst service.
Not got my order even after 15 days.
It was already paid an amount of 3500.
No one up the call at customer care no, even they do not reply your emails.
Never buy from this site.
I m happy wid .nayka good product at best price
good service .I am realy satisfied wid nayka
Worst aervice
Worst service!! This is really frustrating! I pledge never to order anything from this site in my entire life! And the problem is I am stuck as I had made the payment in advance. I ordered three items from gurgaon which got dispatched from Delhi and received after 5 days at their gurgaon center(details shown as per the tracking website) and now even after 12days I am yet to receive my order at my address!
Worst service! This is very frustrating! I pledge never to order from this site. I had ordered three products which got dispatched from Delhi and were received at the gurgaon(my city) center after 5 days as per the details shown at the tracking site. And now even after 12days, I am yet to receive them at my address!! I shouldn’t have made the payment in advance. This kind of service was not expected.
I Have not got the gift even i bought product of 3800 amount.
No one answering the call. I have made the payment yet not receive my order. Rubbish customer care services.
I hvnt received my order yet. I have made payment on that day only. Plz make it fast.
I didnot get my products till now Acc to ur message it should be received by me within 2 .3 working days .I done the payment also why there is delay in delivery .pl send me my parcel as early as possible.
I have received my parcel which I have ordered before 1 week..please send my parcel soon nd fast..
I ordered three products from your site and got only two today
All three were of rs 1692
But when i opened the parcel i only contained two
I did nt got my loreal xtenso serum costs 600 in the package
And you costumer care number is not answrng and you guys dont even reply to emails.
They charged me 100 rupes extra for a product. When i called they gave me a 100 rs coupon and now coupon is not working.
Your nykaa is not customer friendly.
I gave order Rs 12900 products.
As per your declaration on purchases of rs 3500 a free gift of nykaa pouch
But you are divided my order into fractions like Rs 600 Rs 700 Rs 1900 etc
Like child game.
Every day courier boy came to home.
This is not good
lastly you does not give nykaa pouch.
and in my order you sent expired Vatican shampoo
lastly thank for your hopeless customer service and your hope less supply department.
Please don’t destroy the name of e commerce of our country.
Your nykaa is not customer friendly.
I gave order Rs 12900 products.
As per your declaration on purchases of rs 3500 a free gift of nykaa pouch
But you are divided my order into fractions e
I ordered estee lauder maximum coverage foundation shade spiced sand but in details they are showing shade rattan..please help I want spiced sand shade
Two orders are messed up. Order # 500524605 – duplicate L’Oreal White perfect Day and night creams 2 combos were provided. The cream caused blister under my eyes and I returned both the packages and I have not received my refund. Customer service is worst nobody committing a date of refund. Coming to my 2nd order 5005197870. Placed on 2nd October, not received yet. Customer care number is not receiving calls, nobody replies to emails even after following up. They should be jailed. All the orders are paid. Running a fake business. Better be careful before ordering from Nykaa. I have spoken to my advocate already. Will wait for another day to take the necessary action against the highly irresponsible organization.
You are right.
i am facing the same thing.. but luckily i chose cod. bt the order status showing that it has been dispatched. still i did not received the product. very poor service. there is no option to cancel even
I have placed an order on 1st october and i have not yet recieved my order..i contacted the customer care and they are not responding , and iam not able to track my order.And the courrier peope are also not responding..very poor customer service
I have ordered 3 items on oct 6th and till now I haven’t received it. It’s been 10 days . The customer care people doesn’t response properly . Are you people doing any fake services . It’s just waste of time and money, Nykaa the worst service ever
I have not received my order yet, placed on 11/10/2016 order number-600507588, please contact on my registered number.
this is the worst site ever i ordered foundation and got delivered mascara and now the customer service is not responding at all . A big waste of time and MONEY
My NYKAA.COM shipment with AWB no C0010382615 is notdelivered by WOW Express I got a message saying I was not available but no one attempted the delivery I waited whole day make it fast!its been ages help
Plz send my product as soon as possible…meanwhile contact me
I had ordered for 2 lotus safe sun . But I received only one and I paid 620 . My order no is 500483735
i have ordered 6 items ……and i have got 5 items …
100/- loss of mine …..now what to do ???
I ordered some cosmetics from nyaka.all products are good but blue heaven eyeshadow pad is damaged …over all good experience with nyaka.
I order the Facewash but the order that has come is wrong
I placed order of 4 itmes nd i receved 3 items its my first exprience nd its really bad
What’s wrong with these people nobody receives the call. I want to cancel my order.
My have ordered at your sight online product is missing I have also mailed you, but no response from NYKAA
Order no 800159926, dated 21 April 2016
What’s wrong with these people nobody receives the call. I want to cancel my order.
yaar mera return ka paisanahi aaya hai mere bank account me plz bata do kaise refund milega plzzzz
very poor service, there is no one to attend you on saturdays/ sundays, i have placed the order tuesday and till now its not been despatched.. and when called on customer care number ,there is no one to attend.. very poor service, fraud company.
Bad delivery service I have order online on 11 march 2016, but till now I have not received any confirmation or call from nykaa and I have already done payment also aprox Rs. 1200
Not satisfied with Nykaa service
Hi
I have been calling all your customer care numbers but no one is just picking up my call.. Can you pls help me..it regarding my order no.500205695..need the change of address..
Thanks
i want to know do they sell beauty product’s like proactive and i want that one plz tell me.
we are interest sell our won product pomegranate with your best company.
Hello,
We are reputed courier company in west Bengal and we have our own setup in all around west Bengal so we would like to do the delivery partner of your company. so please give your concern person Name and e-mail id and phone no. So that i can forward our company profile.
Regards.
Kripa Shankar Ojha
9831801486.
kolkata
Zodiac Expess.
i want to refund my product so can u tell me the process of how to refund it.
very nice product
Dear Administrator
we ordered two products from your web-site on 16th October, 2015.
the product ID is :- 600153178(lakme mousse) & 600153215 (olay aging cream
). we called your customer support number many times but diadn’t get any response.
is it Right? in that way you support your customer.
i m not happy with your services.
Kindly give me the confirmation upon this.