Neelam Dhawan Office Contact Address, Phone Number, Email, Website


Neelam Dhawan Office Contact Address, Phone Number, Email, Website

Since the year 2008, Neelam Dhawan has been the managing director of the Hewlett Packard India Pvt. Ltd. She is a cooperative wife with two children and the MD of a huge IT firm. She is responsible for the company’s revenues and profitability. She is also responsible for the greatest leverage ensurance from the HP’s services, printing business and much more. Neelam as the MD of the company is responsible for business’s proposed agenda of the company and leading to its cooperative efforts. She ensures that her strategy makes HP the leading company in marketing of the products and is the leading IT sector company. The company has its outreach in other streams like a BPO, Software Engineering, Research and IT Services. Her excellent skills apart from the IT sector and software areas, she has been a leader for several positions in the leading IT sector companies like HCL and IBM. She is a graduate in Economics from Delhi University’s college St. Stephens and is a post graduate in management from the Faculty of Management Studies, New Delhi.

Neelam Dhawan Contact Details

Neelam Dhawan Office Address : 24, Salarpuria Arena Adugodi Hosur Road, Bengaluru /Bangalore -560017, Karnataka, India Neelam Dhawan Office Phone Number : (80) 25633555 Neelam Dhawan Email ID : n/ a Neelam Dhawan Official Website : n/a We are providing office contact information of Neelam Dhawan. You need to have an prior appointment to contact her. Personal information like residence address, phone number, personal mobile number or personal email ID can't be shared because we are not permitted to share such things. Neelam Dhawan image

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  • Saurabh Saini

    2016-01-14 10:06:00

    Dear Mam, I have purchase HP laptop last 2 month and color fading is start . I have logged call for this issue in HP customer care 19 Dec 2015 Case ID-4765228246 and than 21 Dec 2015 Case ID:-4765290895 but not respond anybody. and drop a massage issue is resolved. and than i have many time called in customer care but no response. Now i have logged a new complain (11 Jan) Case Id:-4766206403. I am talk with customer care gays many time but he ask Mr. Pardeep is taking care your case and he will be free than call you back. So request you to please help me. Regards Saurabh Saini +91-9999105588

  • Swati Amar

    2016-05-23 10:03:35

    HP India is the most difficult organization that does not care about its customers , despite their customer care centers which is a huge eyewash. Everyone working in the HP India organization is inaccessible, there are no grievance cells and it appears that they believe only in pushing their products which are most often defective. For a small problem in my laptop key board, I have sent an entire day trying to speak to someone in the customer care division and noone has been able to do anything. My complaint no is 477310773, which I managed to get somehow. The government should bring rules such that organizations that sell products promising service should be penalized if they fail to keep up their commitments. I have made so far fifty five phone calls, tried to call HP India office where the receptionist rudely said he cannot help me nor put me on to somebody and banged the phone. All the phone numbers given in the net and to the BSNL are a sham. It is a matter of great embarrassment to our country that such so-called companies of great reputation does no not give damn about their customers, are totally inaccessible and do not depute decent service personnel to service their products which are most often defective. I am confident, this mail will be ignored , but there are ways where we can spread the message and make it go viral. What is the use of having a CEO if she is inaccessible? Not even a mail id is given. Even MNC banks have their chairman's ID online and the chairman and MD arrange for immediate response and resolving of issues on sending a mail. Buying any HP product is only a huge waste of your time and money. Customers should get together and clamour for such companies to give their ids and not be incommunicado vis-a-vis customers. It is a very sad state of affairs that we have an avaricious organization that only believes in pushing defective products to their customers and treats them very badly once the money is received. As a member of the press I will ensure that the matter goes viral and everyone comes to know about HP India's dishonest practices

  • Saumitra Bhattacharya

    2016-05-24 12:37:28

    Dear Madam, I have bought a HP Laptop on Nov.2015, Model No. HP 15-ac 170tu Serial No. CND5351MNL,now I am facing lots of technical problem with thatlaptop, I have lodged a complaint No.4772906586 on 18th May 2016 but till date it has not been resolved, my kind request to you please intervene in this matter With regards Saumitra Bhattacharya Mob. +91 9903263684

  • Ashok Chawla

    2016-06-10 06:03:47

    To Neelam Dhawan, These are a few mails sent to Nothing is being done to resolve my issue. I hope this mail finds the right ear and is sorted out without any acrimony from my side, Thank You Ashok Chawla Please refer to my purchase order ID: 719209 of 23.05.2016 The pavilion all in one DeskTop and printer 3635 were delivered a few days ago. Today I selected chat on your website and asked them to send someone to install the same as was promised when I placed the order. I was directed to no1800112267 (technical services) who said it was not their job and to contact sales on 18004254999. Well I did that and was asked to contact technical again. I did that and was told its not their job. Now does this not sound bureaucratic? passing the file? We Indians are quite used to it but I don't expect it from HP. So I am told by a senior whether I have purchased a service Care Pack. What???? Was I told while buying the system that I will need to and if yes then was I offered the same? And I have a warranty with my system don't I? Whats happening? I NEED MY COMPUTER &PRINTER INSTALLED THAT'S ALL. Name Kaushalya Chawla Order no 719209 contact Ashok Chawla Phone 9821029347 Desktop All in One 8CC612075G Printer 3635 CN63B3N19N Address 7 B 4th Floor Sterling Apts., 38 Peddar Road, Mumbai 400026 There is total silence from your end. There is no reply. I was promised that a technician from HP will come and install my Pavilion all in one and the printer 3635. So when are you fixing the same? If you cannot do it then I would request you to please take the systems back. They lie totally packed and please return my Rupees one lac something and move on in life.

  • krishna Sapui

    2016-07-12 08:13:45

    HI, Do it on urgent bases, My case id - 4775005448 . i having line issue in my laptop display, i am attaching picture please find the all attachments, kindly note - : H.p service center not accepting this case and saying its distributor fault because of late sale - one year 8th month old laptop and its out of warranty so they can't handle this case, and its chargeable but i purchase my laptop in feb 2016 from sargam nehruplace, so i dont know about all this and want my laptop repair from you, so kindly note you have to forward this mail to your boss or anything else this is none of my business . i want warranty , and i am coming today because i am waiting from 7th july and here no response from you & h.p what is this.. i dont know anything you have to repair my laptop today its your fault otherwise i have to FIR , sargam cheated on me & giving me old laptop .. my contact no - 9555151333 if you going to forward this mail to your senior put me into CC i want see that you are doing your job or not just ignoring ..

  • suman

    2016-08-03 15:53:07

    Madam, My laptop model no 15D 017TU . Requirement of henge . But till date Silchar service centre not provide.

  • rupali nagar

    2016-08-12 08:29:25

    Dear Mam, Complain Id- 3030526878 DT. 23/8/16 Case ID : BHZG0971 DT. 23/8/16 My company Reliance had procured HP officejet 6830 All-in-one printer from HP. The specification was station that it is air print compatible. It was purchased for a very senior person in our company. After we installed everything in the printer, the air print was not working. Raised complained in your service centre also. Engineer visited but they were not able to resolve the issue. Finally after couple of visit the engineer said that it has to be taken back to hp to final a solution. Till date we get mail saying engineer is coming to collect the printer but no one turns up. We have another HP printer which is working on the same network on airprint but not this one. Something is wrong with the printer and HP is not exception there mistake. We have procured lots of HP printer and this type of services was never given. Request you help in getting the printer replaced by HP at the earliest. It is just one month back we had purchased this printer. Mam, request your intervention in the case. My contact number is 9320755701.

  • Amit Kanojia

    2016-08-25 10:00:46

    Dear Madam I am one of your customer had purchhased a Laptop of HP, now I bought 2 Year Care Pack, so now I am facing a lot of problems form purchasing day. Firstly, Its hard drive was changed, then your engineer installed pirated window in Laptop but them also wi-fi network were not coing and the systems is too hang and slow performance. Again original window was installed through DVD but suddenly error occurred at 26%. I have filed complaints a lot of time on various customer care number provided to me again and again. Still the problem remains the same. I am very much dissatisfied through this course of action and now I want that either, My laptop the esistiong one should be repaired upto mark and should be replaced with the new one. Thankyou Regd : Amit Kanojia Mob..: +91 9368 333 396

  • Vinay

    2016-09-01 07:12:02

    My case no.4775871457 date 30-7-16.last one month I registered complaint still not solve Pl call me

  • firoz

    2016-09-01 13:29:22

    your company is thieft because your service is very very very poor I complain for All in one Desktop last before 20 days But not Response and good Answer to your customer care and service centre your company is thieft 10Product Model: H4H45AA Product Serial: 3CR2510YGX  this item purchase date 17th April 2014 3 years Desply warrenty  and since item purchase anaoter problem continue I am contact hp costumer care but not response to costumer care my case id 3030929233 my name is Firoz paliwala my mobile number is 9879146780


    2016-09-14 08:35:12

    pls call 9820141951 dear hp team we are facing issue with the service from the past two months we are facing service. there are no parts available of your products you only know to sell products and not to give service especially there are no parts available of your all in one and laptops we are authorized retail partner from Mumbai Pc Guide lamington road Mumbai the work of the mumbai HP team is also very poor they only know to sell products and not to give service the enduser of the hp products are not getting any help from the service center all the replacement are to be handled by us we have to mail few people and then the customer gets service please reply us ASAP so that we can give you the details of the pending replacements


    2016-09-14 08:37:29

    complaint still not solve Pl call me 9820141951


    2016-09-16 07:31:55

    Dear Sir/ Mam, I have purchased HP pen drive of 32 GB on May 4th, 2016. Since beginning, it is giving too low speed of data transfer and my laptop processor also gets slow down when I attach this pen drive to it. I have purchased this pen drive from AMAZON by online shopping. After getting delivery, I did not get time to use it for first 5 days due to my busy schedule. When I started using it, I found this issue. I basically belong to Surat (GUJARAT). When I contacted HP service centers, I did not find proper response from any of your service centers in Surat. At each service center, they are telling that we do not deal in pen drive service and gives contact details of other service center. When I contact that service center, they are also giving the same reply. I am an old customer of HP and also using laptop of HP. I found your service for laptop very good and that is why I decided to purchase pen drive of same company. I had not expected such a poor service from a reputed company like HP. My pen drive is under warranty period (Bill Attached). I must get repair or replacement of this pen drive as per warranty conditions. I have spent 800 Rupees for this pen drive and it has become of no use for me. Since last 4 months, I am visiting your service center for this issue, but not getting any support from any where. Please help me with this issue and tell me to whom should I contact in Surat. You can contact me on 7096528545. Expecting a reply an early from your side. With Regards, HIREN DAVE.

  • Vital Relations

    2016-09-24 10:17:19

    Dear Team We bought new Desktop system on 2nd May,2016. The desktop HP 280G1 was not worked after 2 and half month. The first complaint from our end was lodged with HP was on 18th July,2016,the second was on 13th August,2016 ,the third was on 31st Aug'16,the fourth was on 14th Sep'16 and the fifth was on 24th Sep'16. The new complaint was also lodged on 10th Sep'16 which subsequently was closed without taking visit. The last complaint ID is:4777870908. The basic lacking point it seems with HP is very poor servicing and failure to understand the probvlem correctly.The local service vendors it seems are not capable and to respond the customer complaint.The main problem we have found from service team is sudden closure of the complaint without keeping it on under observation for some time. Our system comes under three year warranty. There is no solution we received from HP. Can the top team from HP can help us? Vipul Shukla Ahmedabad

  • Bhawesh Kumar

    2016-10-19 01:51:30

    Respected Sir , Jay hind. Sir i am a serving soldier of Indian Army and now im posted in Srinagar J&K , I have a HP laptop that Sr No-CND5190LR1 and Model No- 15/AC047TU date of purchase is 06 Jun 2015 from HP Showroom Neharu place Delhi. Sir when i purchase this Laptop that time i was posted in NSG HQ New Delhi but now i am in Srinagar since Mar 2016 ,My laptop not power ON so that please help me sir. i will go leave on 15 OCT 2016. my brother contact your care center he told 8000+ expence so that please being a Army man please help me. I hand over this Laptop to your care centre Begusarai on 15Oct . Sir please repair ans rectify my problem from your support early . My home address . Bhawesh kumar Bhartiya Vill- Pachamba Dist-Begusarai Bihar, Pin 851218 Mobile of my Daughter- 8051650254, 9570819239 My Srinagar MOB- 9419406121

  • Varadarajan M

    2016-10-26 11:38:26

    Sir, I am a regular purchase of HP products especially, the desktop PC for my home. Last year I have purchased HP all-in-one model desk top PC and till last month it was not giving trouble. It's in warranty. Last month, the display has gone, When we contacted your customer care, they said they display screen to be replaced. After some days they said, this became old model and hence to be replaced. Two times they brough the screen which is small in size and hence not replaced.. Kindly take necessary action to replace the All-in-One PC at free of cost urgently. Product: HP Pavilion 21 All-in-One Sl.No.: 4CS420002F Product No. H6M48AA#ACJ Model No.: 21-a256in

  • Venkataraman Sundararajan

    2016-11-06 14:26:00

    I have purchased HP Lapotp and paid for extension of Warranty as well. We have submitted necessary proof as sought by HP. Unfortunately, inspite of submitting proof, i have been sought again and again same queries. It is painful, HP is not able to fulfill the promise. Redemption code : 90247411 Notebook serial number : CND6191VZ3 Notebook model no. : HP ENVY Notebook 13-d052TU


    2016-11-14 18:04:31

    Dear sir, I buy HP laser printer from delhi M126 NW ON 24-09-2016 . THEY ARE assure me that they are GIVING ME 2 YEARS EXTENDED WARRANTY HP provide me link for that but that link are not working . HP commit me wrong commitment now they are refuse to give warranty please help my compaint number is 3034049741 ,customer care executive told me that your drum is not orignal how can this possible Also MY printer drum cartridge fineshed . I print only 110 pages then how can my printer carridge finesh I loose my faith on HP. Kindly do the needful Thanks & regards ABHISHEK JUNEJA PH-9899281449 HOUSE number-B-1,4/42A, SECTOR-5,RAJENDAR NAGAR, SAHIBABAD,GHAZIABAD UP NEAR ESKON TAMPLE

  • Ritesh Mishra

    2016-11-16 18:19:59

    Hi, My name is Ritesh Mishra last year i purchase a Laptop of HP Model no. 15 AC101TU and serial no. CND54440NTX. my complaint is 4779344559 please chek how many times i call in HP customer care but still i not get any resolution and now my laptop is not working. actually my laptop is getting switch off automatically so i call in HP care and raise a complaint about it and after that executive told is OS problem in my laptop and you have to purchase OS CD so i purchase and today i received the CD and call in HP care again and ask what i need to do and i do all thw aa it he told me after that my laptop is not geeting on proparly. i again call in HP care he told me do the same thing again i do but now my laptop is not working. regards Ritesh Mishra 9971239402 9125099994

  • Pradip Kumar Das

    2017-05-04 07:53:44

    I have purchased HP Inkjet 5820 printer on 20.04.2017 . but from the first use it fails to colour print. only green and yellow colour comes .later complained at your toll free number on 02.05.2017.but till today no technician sent for rectification of the same.Pl. comply. Pradip Kumar Das, SOS Road,Guahati Airport, Near St.Care School. Guwahati- 781015 Mob. 9435307152

  • Vipin Gandhi

    2017-05-05 11:47:54

    Hi This is Vipin Gandhi and I bought a brand new laptop x360 convertible from Ezone, BigBazaar, Karol Bagh Branch, Delhi on 2nd of March to gift it to my sister. When She opened the laptop and she realized that the scree is damaged. I hope you understand that how many emotions are attached with anyone's gift. I want HP to replace it and provide me a new Unit as I have paid a huge amount from my pocket. I have bought HP printer, External Hard disk and use so many HP products. But this time I am very disappointed with HP services as no one told me about the 14 days of replacement warranty while buying this laptop. My expectations are very clear that if HP really want me to be a customer so kindly replace the product as I do not want to go for repair because the product is new. It's been so many days now, regarding the same issue I did not get resolution. The details are given below :- Issue Reported: Replacement Case Number: 4784675591 Serial Number: 8CG546005N I want to escalate this case to the CEO of this company and want to ask him, was that my fault when I was not informed about the warranty policy while buying this ? Also this product was purchased to gift a family member. I had a word with 3 different supervisors named Saurav, Sumit and Shantanu. The previous two were showing good customer service skills however the third one who was the head Shantanu does not even have the basic etiquette to speak with the customer. he was very rude and was interrupting the customer with harsh voice. I am telling you this and hoping that you may take corrective actions otherwise with this kind of customer services the company will surely go in Loss by losing the customers. If you wish so please listen to that call recording as well. Also Shantanu said that there is no one above him to whom I can escalate this case. He said he is the Top level Boss in HP India. Kindly help me or provide me the relevant contact details or email address of the Top level management team to escalate it. I hope you may understand the level of frustration and standard of services which I have received and may help me. God bless you Regards, Vipin Gandhi +91-7838445577

  • Sudhansu rath

    2017-05-24 12:52:51

    I am a small hardware seller from odisha, I purchase HP printer & accessories from market & sale them to customer. I purchased a HP deskjet 5810 on dated 17-5-2017 & on date 18/5/2017 I sold the same to a customer. In the mean time I called the HP to send me the engineer for installation in date 19/5/2017. The engineer come on 21/5/2017 & found that the printer has problems & color page is not printing he logged a complaint and told me that our engineer will visit at your place soon, unfortunately every day HP support person call me only to confirm if printer is OK or not without sending the engineer. Please some one guide me how to return the printer to HP and refund back my money. In future I never believe in HP product and never sold or recommend to any one. My printer s.n no-cn6bb4g0yg My mob:7608993827

  • amod

    2017-06-22 01:33:44

    Product Serial no 5CG70621VQ Contact person Amod Anand Contact no 9871000123 Issue Error in Laptop Screen

  • manoj singh rawat

    2017-06-30 21:50:21

    hi i am manoj rawat. and today i went nehru place for but laptop then i bought ho laptop from ho store and they taken 800 rupees of laptop bag, but which person i had attend he said that you will get bag from laptop, but that salesman person did not tell us that it's chargable. after billing i did not check invoice because i was trust on that salesperson. but i do not know about that your company cheat to with customer. next day i went there and told regarding this that you had charged 800 rupees of free items, everybody know about this that the company give bag free with laptop, but your salesperson was argument with me . he was telling me that whatever do you want i will not refund. talk to anyone. this is a skill your person have. i really get bad service's by hp outlate store . because (1) your salesperson do not greet the customer (2) they do not have good skill's (3) they call the customer (bhai/brother) that is a not professnol language. this is showing . your sales person have poor skill's . go to CROMA store/ reliance digital. there sales person have a good skill's and knowledge about the product then your sales person who is on outlate store. and i am telling you that what is mention in your bill. (1) output vat 5%= 1709.52 rupees (2)output vat 12.5%=100 rupees (3) hp entry level backpack =800 what a rubbish service's by you. i want refund the product. ( invoice number-clmp/0617/959) date -29-6-2017 hp store address- computerland 51-52, ground floor dedhore house nehru place new delhi- 110019 contect- 011-26236870 011-26236872 please i request that take action on this matter very hardly. thank you regards manoj rawat

  • Farhan

    2017-08-09 22:30:56

    Complaint regarding hp laptop service My complaint id 5001995607 first i visited to service centre thane maharashtra they have rectify that in panel the pixel white defective occurs but as pe the service centre the warranty wil not be covered for single if it happen more then only it will be cover and they have genrated the complaint no. Against that means its internally defective not the physical damage they told contact customer care again i call to hp comee care they answer told to visit again the centre after that they have transfer the call to senior and the senior same replied that it will not be covere to fixed that issue you have to pay seprate amount which was written in the email what a bull shit service hp lapstop call centre and service centre are providing and the senior doesnt know the email id of customer help desk where we can send the snap shot of defetive product again i call after sending the image to hp service centre one guy khushal was assisted me without checking the call history he answer me the same reply that it will not be cover under warranty already i have spoken with senior and she told me to drop mail with snap shot and he didnt check the concern even i repeated twice time already i have shared snap pls check he was not giving relevent information he was talking about the india humidity and all those thing it mean to say as per associate due to humidity of india it happen so we have to sit at cool place where we can use laptop to avoid defective it was irelevant answer and unexpected response from the hp brand who show how to irate the customer still my laltop is under warranty period then why the the service centre and contact centre denying for the warranty will not cover it still in warranty period and almost 9 month is over it new laptop i have purchased and in mail it clearly mentiob to fix that issue u have to pay to sort out why shoud i pay i want replacement or else i will drop an email to neelam dhawan who is the founder head of india please take some action on my case or i will go legally in this case all that incident happen with me

  • P.V.RAO

    2017-10-07 10:27:09

    purchased h.p.desktop.c.three years ago but not satisfied by the performance made severa lvisit to the dealer but result not to the mark.the system is still not in working are requested to do the needful

  • Shailaja Jayashankar

    2017-10-17 16:40:36

    I write this mail in great pain and never expected this kind of response from a renowned company like HP, complaint case#5003490182. I purchased the laptop for my son from SEOUL, Korea as a gift on 3rd Sep 2017 and he opened it only on 22nd Sept 2017 to see the faulty display, what a disgrace and shame on the product and the brand itself. It is supposed to be the latest model and cost me a bomb. If it was a low end model still not justified though. Like any other international brand I expected HP to cover worldwide exchange and warranty policy. To top it all HP has a worldwide warranty database (what an irony). I want to understand if HP makes country specific laptops? If it is compatibility issues I can understand otherwise why this discrimination. After calling customer care several times and waiting for hours, a complaint was registered on 25th Sep 2017 and after exchange of some 30 + emails and hours of conversation. The reply I get after 20+ days is "We sincerely apologize for the inconvenience caused to you. Against this reported concern which escalated in HP management, we came to know the unit you have purchased is not marketed in India and required part (display panel) is not available here as well. We request you contact with parental or purchase country to get the required support or unit level replacement based on possibilities which you are looking for, same cannot be possible in India”. How can HP make such crap products and silly statements? Is it my problem if it is not marketed in India. Then why do you maintain a database and claim it as worldwide warranty. Road side vendors are much better at least they don’t publicize wrong information like HP does. First of all HP manufactures such scrap products and has the audacity to reply to a customer like this. It in not just inconvenience, what am I to do with the faulty product? As a company you cannot do it, as an individual how do you expect me to? What a joke I hope HP know what their team are writing. I expected a more responsible reply from a so called renowned company like HP or else escalate it to your higher ups and nominate a person who will take the scrap notebook as a gift for Diwali so that I can take some pics and put it up on social media for you wonderful creation and customer service. I am sure I don't want a pathetic product as HP. I can't keep writing mails and wait indefinitely for a call back from HP. I want a refund at the earliest. I need to buy a more reliable laptop there are so many that I can close my eyes and trust on. That is the brand value and customer support they maintain unlike HP. In fact HP should pay additionally for my valuable man hours spent and emotional agony.

  • Shailaja Jayashankar

    2017-10-18 14:34:11


  • Amar Panigrahy

    2017-11-06 20:28:22

    I write this mail in great pain and never expected this kind of response from a renowned company like HP. Very sorry to say I do have bitter experience with your product, HP Omni 10, 5601 TW, Tablet PC whose Serial No is 5 CD 4190 LC 6, though I have purchase it quite earlier but since from the beginning it is with the Service Center most of the time due to some problems or what. Presently the system is not working, just few days back I got the product from the Authorised Service Center after 6 month. Just few days back I got it from the service Center after updating the software as the file was corrupted and it was not supplied with pack, I do have to contact with the customer care so many times. they kept the system more than 6 months to update the software. But ironically happened, this time the service personnel is advising the Mother board is heating, so you need to replace it on your own cost because of out of warranty. My concern, though the system is out of warranty, if you investigate out of 2 years of my purchase, the system is hardly with me, most of the time it was with the service center only, and more to say because of several changes of your authorized service center I am not getting proper support from the Authorised service Center over Jamshedpur. Really, I could believe myself, the quality and response of Sale after Service of such a brand company like Hp, in this manner you are simply loosing your market repo as well the trustworthy of name of HP. Please intervene to the matter and resolve the issue at the earliest possible. Awaiting for a quick positive response from your end so that I can make use of the Tab, feel worth of the product.

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