Motorola Customer Care Number Toll Free Phone, Office Address

Check Motorola Mobiles customer care number and Motorola toll-free helpline numbers for Indian customers in this post. Motorola Mobility Inc. is the leading consumer electronic product provider that offers different electronics products such as mobile phone,  tablets, laptops, accessories, cordless phones, cable modems and much more.

Motorola Company LogoThe company’s some of the famous mobile phone released are, Droid Razr M, Photon Q, Altrix HD & Droid Razr Mzxx HD. Also, company’s successful tablets list is filled up with the tablets like XYBOARD 10.1, DROID XYBOARD 10.1, DROID XYBOARD 8.2 etc.

In this article we will provide you answer of all general searching of customers such as how to contact Motorola, what is the customer care number of Motorola, what is the customer care email id of Motorola, what is the office address of Motorola, where is the head office of Motorola located, Motorola customer care contact details, Motorola customer care number, Motorola toll-free number etc.

Motorola India Customer Care Contact Details

To get the customer care support from Motorola. You can contact with the toll-free helpline number of the company.

Motorola India Helpline Number

For Mobile Phones: 1-800-461-4575

For Bluetooth Phones: 1-888-508-6052

Iden i-Series/ic Series: 1-800-453-0920

For Monitors & Home Phones: 1-888-331-3383

For Technical: 1-877-466-8646

For Business: 1-866-948-5200

Motorola India Head Office Contact Details

You can also contact the Gurgaon-based head office of Motorola India. Address, phone number, and other details are mentioned here with reference of the official website of the company.

Address: Motorola Excellence Centre, 415/2, Mehrauli-Gurgaon Road, Sector 14, Near Maharana Pratap Chowk, Gurugram, Haryana 122001

Phone Number: 0124 419 2000

Motorola India Regional / Branch Office Contact Details

If you are interested in contacting the nearby office or branch of Motorola India. Then you can follow the below-mentioned branch offices of your region.

Location Address Contact Numbers
East Region
Guwahati Nilgiri Mansion, Opposite Nemcare Hospital,G.S.Road, BhangagarhGuwahati- 781005 +91-361-2466309
Patna B-5, Kaushalya Estate, Bander Bagicha,Dak Banglow Road,Patna- 800001 +91-9431478459
+91-612 6500133


North Region
Chandigarh Sco 189-190, Sec-34a, Chandigarh +91-172-3018028
New Delhi G-6 & 7 Vardhman North Ex Plaza, Plot No H-4,Netaji Subhash Place,Pitam Pura, New Delhi-110034 +91-11-65667080
West Region
Ahmedabad 6, Upper Level,Campus Corner, Near Auda Garden,Prahladnagar, Ahmedabad -380015 +91-7940097971
Mumbai S G Infotech, 3 Radhika Apt, Opp. Vishal Hall,Andheri Kurla Rd, Andheri (E) Mumbai 40006 +91-22-26825071
South Region
Cochin 40/8092, First Floor, Dd Junction Building,Nr Shenoys Theatre, Cochin-632035 +91-9249454500

Above mentioned information is detailed contact info to contact the Huawei for any kind of problems you facing or for giving your feedback you can either contact them at the above addresses or you can.

Official Website:

This is the official website link of the company, copy this URL from here and paste it into a new tab to visit their official website.

Social Profiles

Facebook Fan Page:

Twitter Handle:

Google+ Profile: N/A

Instagram Handle:

LinkedIn Profile:


Follow these above given social profile account links customers can stay connected with the company and get all further news directly on your wall.

Important Links

If you are interested then you can join their team by following the above-given career page link.


What is the Customer Care Number of Motorola?

Motorola Customer Support Phone Numbers
Customer Care Number  1-800-461-4575


How to contact Motorola Customer Care (Other Ways)?

Motorola Customer Support Email IDs / Important Links
Customer Care Email ID N/A


What is the Office Phone Number of Motorola?

Motorola Office Contact Details Phone Numbers
Head Office 0124 419 2000


How to contact Motorola Office (Other Ways)?

Motorola Office Contact Details Address and Email IDs
Head Office Address Motorola Excellence Centre, 415/2, Mehrauli-Gurgaon Road, Sector 14, Near Maharana Pratap Chowk, Gurugram, Haryana 122001
{ 232 comments… add one }
  • Daya shankar December 19, 2017, 11:17 am

    Your moto plus 4th gen.(black,32 GB) IMEI :351891084073334 Mobile is very very very bad mobile. Moto plus 4th gen.(black,32 GB) mobile power off any where , any time, like SMS receiving time, incoming & outgoing calling time . Mobile touch screen icon vibrate mobile battery charging operation.what are solution above problems . if not solution. So Take back your mobile and refund my money.

    • Daya shankar December 19, 2017, 11:21 am

      Your moto plus 4th gen.(black,32 GB) IMEI :351891084073334 Mobile is very very very bad mobile. Moto plus 4th gen.(black,32 GB) mobile power off any where , any time, like SMS receiving time, incoming & outgoing calling time . Mobile touch screen icon vibrate mobile battery charging operation.what are solution above problems . if not solution. So Take back your mobile and refund my money. Mobile – 9927496775

      I request you to solved my problem.

  • Dr V N Walivadekar November 13, 2017, 8:43 am

    I would like to provide feedback,suggestions and/or request to Custmor Care Head,Repairing & Servicing Head/Technical Head.
    Please forward e-mail Id of these Heads for communicating in details. My Mobile No. is +919755533390.
    Thanking you,

  • Dr V N Walivadekar November 13, 2017, 8:35 am

    I would like to provide feedback/suggestion and request to Customer Care Head and Repairing & Servicing Head/Technical Support Head. Therefore,I require e-mail Id of these sections to communicate,in details,with them.My mobile No. is +919755533390.
    I request you to forward above information at the earliest.

  • Azhar haq October 27, 2017, 6:10 pm

    I’m by Moto z2 not received my gift pilzz my gift

  • vivek October 4, 2017, 3:44 am

    I Am very disappointing by Motorola customer care assistance. No fruit full response get from Motorola side. I am follow-up from last 1& 1/2 month but problem not resolve. please share Customer care mail ID.

  • saurabh September 29, 2017, 6:18 pm

    Recently I have purchased moto e4plus .after 1 month the phone suddenly stop working and phone is not on also.ihave gone to service centre urs executive had said that it is liquid problem. But my phone has not gone in water also.but the phone was heating to much after purchase of 10 days its was heating like an iron
    Then also yours company executives said it’s has a rust on motherboard,it’s is due to phone was fully protected by a 360 cover and glass then how liquid will go inside.they have told me that us

  • Mehul September 19, 2017, 5:36 am


    I contact on customer care phone number 0124 419 2000 but on response received. Kindly solve this problem. I want to know e-mail id for regarding spares of Motorola make VHF sets please.I am working an officer of a department in Govt of India.
    Mobile no 9998641702

  • Sunita Mathur September 18, 2017, 6:56 am


    I had just talked at your customercare phone number too from my above said mobile number but could not get suitable answer of my problem. Kindly solve this problem please.
    I am working an officer of a department in Govt of India. We want to purchase spares for Motorola make VHF sets. Kindly send e-mail id for further correspondence. please.
    Mobile no 9426613401

  • vidhichand banjarey September 7, 2017, 5:38 pm

    Moto g5 plus perches only 2week and 13 days work.for touch problem and repair to Motorola /Lenovo customer service centre Raipur Chhattisgarh .

  • Alok Bhargava August 14, 2017, 10:10 am

    Moto G 4 one of the worst mobile and the service center asking to wait for 3 to 4 day for replacement of 2 days old mobile.

  • jaypal July 12, 2017, 3:52 am

    I have repaired my motorola g4 plus at tailor Anil service center, they changed motherboard and when I insert SIM they operate there well but at my home I finding network singnal problem it will some time get and lose so,I contact my network operators both Vodafone and jio relience and also replace both SIM but problem remain same they ask me to use another device and check I do that and getting good strength of signal in both SIM ,now problem is related to device but at service center they say there is signal getting ok…..but it’s Radio frequency I think in metro city higher so….it’s getting but at home it’s not getting well and in past before they have replaced motherboard it’s getting full of network signal at my home ,service center manager Mr janak behave rudely with me and say it’s not our problem now I say my device not getting signal at my home after motherboard replacement than it’s should be problem during changing of motherboard…..Do…needful….so…I customer can in motorola brand

  • RAKESH June 22, 2017, 12:25 pm



    Sir, I am an officer of a department in Govt of India. We had purchased VHF Repeaters from your company 11 years ago in the year 2006. Somewhere those were used and somewhere those were not used in our department. I had installed one repeater in year 2008 or 09. But now I had forgotten some process of installation. We are having GM-338 BSA MOTOROLA REPEATER of your company.

    We are searching userguides and handbooks and instruction mannual too but could not find those too and feeling very difficult to install. Kindly kindly kindly send USERHANDBOOK AND INSTRUCTION MANNUAL OF above said repeaters please at my this email id please.


    Yours sincerely,

    Sd./- 22/06/2017

    (Posted on border areas of India)

    My Mobile no. :- 7033808033. ( kindly call me please ).

    I had just talked at your customercare phone number too from my above said mobile number but could not get suitable answer of my problem. Kindly solve this problem please.

  • S balan June 21, 2017, 8:07 am

    The world most worst service company…

  • Prateek Gaur June 13, 2017, 4:45 pm

    Dear Concerned Person,

    I Bought Motorola M in Feb 2017 online , i’am currently facing an issue, my phone is dead and its is not getting charged . I tried to contact service center located at pune , but they refuse to serve stating that phone is under warranty and they dont repair phone which are under warranty, however they have given me toll free number , but i coud not get through. I’am really frustrated as there is no one from Motorola Company for help.

    Please Help its urgent
    Prateek Gaur

  • Parveen Sethi May 27, 2017, 10:45 am

    Dear Sir
    I bought the Moto G4 Plus on Amazon October 11-2016. Mobile was having a lot of problems like screen trouble, hanging, charging problems. I have taken this mobile to service center hisar several times for same issues but it’s giving problem back to back. Lastly I had deposited my mobile on April 27 due to the problem of charging slowdown & low battery backup. Today it’s been 30 days till I have deposited my mobile service center (Golden Telecom Hisar 9992046012). Today (16-05-2017) the give me my mobile saying the issue is solved (by changing the motherboard) but when i came home it has same issue of very slow charging ( i have replaced mobile charger and usb cable from service center). I am very unsatisfied by your service. I have called toll free customer care number many times but my problem not resolved. Please contact them and resolve my problem or provide me replacement.I am very upset with your service.
    Otherwise I will place a case on your company
    Please contact me
    Parveen Sethi 8689090212

  • Prem Chandra Sharma May 14, 2017, 10:56 am

    Very pathetic service provide by you, last 2 month not receive my phone from service center. Mob – 7827495735

  • subhasis May 5, 2017, 1:11 pm

    very tragic service.

  • Vinod May 1, 2017, 9:54 am

    You pay for genuine part and sevice center gives you a local and duplicate part . Already worte an email but me response . Shame on you Moto.

  • siva April 26, 2017, 12:52 pm

    The world most worst service company….people plz dont buy moto product..

  • jose prathap April 20, 2017, 3:51 pm

    Moto rolla only sells product, expect no service , after using for 2 months it got complaint , their only service provider in kochi are “Voice Plus” to know more detail about this Voice plus, pls check on their customer review, which is self explanatory .There is no service at all , they neither pick the phone calls nor they reply or advice the status .So the warranty is zero. Is there any other service centres in or around kochi who could attend?

  • Manirathinam April 12, 2017, 11:52 am

    I don’t like that company , no response for service centre , warany cannot be accept the service centre , that service centre exported by money only, not accept ah warranty but I sold mobile for just 7 month, but not accept a waranty

  • Rama Ramesh April 10, 2017, 1:21 pm

    I purchased a Moto X phone during Nov 2016. It is under warranty.
    The phone is not charging. The customer care center has refused to repair the phone and have stated that they would charge a minimum of Rs 5000 to replace the battery and the battery pin.
    The service centre has stated that this model phone has faulty battery pin and they have received many complaints with respect to this phone.

    Phone IMEI number 3589533065408237.
    Please replace the faulty phone and provide a new phone as this is within the warranty period.

  • Jiten prajapati April 5, 2017, 3:30 pm

    It is very worst mobile. ..People should not buy it

  • Tarun madan March 29, 2017, 10:36 am

    Dear team
    I deposited my e3 power moto phone in service centre hisar 15 days back but still I didn’t receive phone from service and I am not getting satisfactory answer from them so plz help me as soon as possible

  • Tarun madan March 29, 2017, 10:35 am

    Dear team
    I deposited my e3 power moto phone in service centre hisar 15 days back but still I didn’t receive phone from service and I am not getting satisfactory answer from them so plz help me

  • Bikash Chandra Pal March 27, 2017, 7:33 am

    I have purchased a moto-g mobile in last week and downloaded few apps from playstore. Few of them appeared unnecessary and hence uninstalled them. With this job, as a fault, I deleted the phone icon. Please help me which app need to be downloaded for this crisis.
    Waiting for a guidence,

  • Gaurav March 26, 2017, 6:23 pm

    Hey My one Moto g 4 Plus is give touch problems but your moto service center alwas give the software problem , this is 4th time and finly i will send u what cant i do

  • DNYANESHWAR GORE March 16, 2017, 1:28 pm

    I have purchased moto g4plus mobile yesterday
    My mobile do not charge at turbo speed
    It take much time to charge
    What should I do

  • Devasheesh March 12, 2017, 10:14 am

    I have purchased Moto E3 though it’s a good phone but there are some problems occuring in my phone.When ever I go service center they do nothing just updating or reinstalling my software is not a solution anymore.Kindly resolve my issues else I will have to apply in court.

  • Manoj Bahuguna March 3, 2017, 3:42 am

    Dear sir

    my name is Manoj i have buy the motorla g4plus and i will visited u r service center but u r service center every time update software and replace it but problem is not resolve and handset is in warranty so please suggest other wise i have moved to consumer court or social media

    THANKS & Regads


  • Harshil Patel March 1, 2017, 3:05 am

    Pathetic service ever. Even china companies are providing far better after sale services compared to Motorola.

  • joydeep nath February 28, 2017, 9:51 am

    Very Poor service of Motorola. no one should buy their phones

  • joydeep nath February 28, 2017, 9:50 am

    Very Poor service of Motorola. no one should buy their phones

  • Vipin Manohar February 25, 2017, 10:59 am

    Very bed service at moto service center Laxmi nagar customers not valuable at this service center

  • Vipin Manohar February 25, 2017, 10:59 am

    Very bed service at moto service center Laxmi nagar

  • Murli February 16, 2017, 1:32 am

    Mere pass Motorola g4plus hai us me screen cast kam nahi kar raha tv se conectarte karne ke vishya ke bare me jankari uplabdh karaye

  • Bhavnath February 14, 2017, 1:43 pm

    Very bed service

  • raman February 11, 2017, 6:34 pm

    Kya chutiya service h BC preshn ho gya moto g 4 plus de

    Rohtak Care me phone thk hone ke liye Diya that

    Phone khrab kr Diya do brr Care me bejha h ek br bhi acha response nhi Mila

  • Santosh wagh February 7, 2017, 3:06 pm

    I pursches moto g4 plus from Amazon shopping at 6 December 2016 now my mobile is not switch on more than 10% battery. under 10% battery it will work… just 2 month its work good now lot off problems… 9967942991 help me

  • Rizul February 4, 2017, 12:54 pm

    Sir mane apne moto g4 plus phone liya restart k baad Google account nhi le ra hai ye likh kr aata hai (please sign with one of the owner) now me ab kya kru smj nhi as ra

  • Daniel February 1, 2017, 7:23 am

    Tamil Nadu contact address need

  • KINGSHUK MONDAL January 31, 2017, 5:45 pm

    Respected sir
    My name is kingshuk Mondal , I leave in Burdwan district town my location pin code is – 713101 I want to take your company ( Motorola India) distributorship in my district . Please tell me what is the procedure and help me

  • askah kahyap January 21, 2017, 11:42 am

    Dear sir

    my name is akash kashyap i have buy the motorla g4+ and allready one time display replaced but issue was not resolve as per service center from tilak nagar asking this ph is non repairable and handset is inwarranty so plz sugest other wise i have moved to consumer court or social media

    THANKS & Regads


  • ln behera January 8, 2017, 2:54 pm

    Where is d location of customer care in Odisha of Motorola

  • Abinash Swain January 7, 2017, 7:59 am

    I purchased “Moto X Play” on dt. 28.04.2016 from Flipkart at Rs. 18499.00. After 6 month the Mobile was not charging… i went to the service center on dt. 19.10.2016 and submit my device after many visits to service center and many reminders to the customer care (Reference No.161210-015623) not positive response from both side (CC or Service Center) Now I Have only one option that is consumer court. because after two & 1/2 months mentally, physically and financially harassment I don’t want this device, I want to return my money only. Plss Help Sir..
    Contact No:-+919040634023

  • Neeraj Verma January 4, 2017, 4:15 am

    I purchased “Motorola x style” on dt. 18.04.2016 from Flipkart at Rs. 28999.00. At that time Mobile was heating and I requested Flipkart to replace the device (Return ID 353085031567532039) but Flipkart did not replace the mobile. after some time front camera stopped working than i went to the service center on dt. 08.11.2016 and submit my device after many visits to service center and many reminders to the customer care (Complaint No.161124020896) not positive response from both side (CC or Service Center) Now I Have only one option that is consumer court. because after two months mentally, physically and financially harassment I don’t want this device, I want to return my money only.

    Neeraj Verma

  • Rajeev singh December 30, 2016, 3:52 am

    Dear sir
    I am Rajeev singh. I have moto x play purchase from flipkart on 09 October 2016 so now sim doesn’t support after 15 days. I have visited to Alkapuri service center in vadodara. Your staff Demand 15000 thousands Rs. Why my Mobile already warranty period. So I have headache for this work. Please this matter And take action immediately. Thanks
    Rajeev singh
    Mobile number 9712473116

  • Rajeev singh December 30, 2016, 3:50 am

    Dear sir
    I am Rajeev singh. I have moto x play purchase from flipkart on 09 October 2016 so now sim doesn’t support after 15 days. I have visited to Alkapuri service center in vadodara. Your staff Demand 15000 thousands Rs. Why my Mobile already warranty period. So I have headache for this work. Please this matter. And take action immediately Thanks
    Rajeev singh
    Mobile number 9712473116

  • RAMACHANDRAN T R December 28, 2016, 4:39 pm


  • Smita Rathore December 25, 2016, 12:37 pm

    I purchased Moto E Power on 08oct2016 and it’s speaker stopped working so I submitted to service center at Laxmi Nagar New Delhi on 26 Nov 2016 a complete month and I did not get any response, I feel like fool and I don’t know why I purchase Moto handset…

  • SANJAY M BHATT December 23, 2016, 1:08 pm

    no response for service station issue?

  • SANJAY M BHATT December 23, 2016, 1:07 pm

    no one receives Register complain sent by REGISTER A.D.
    my mobile handset is since 16 days with service station

  • SANJAY M BHATT December 23, 2016, 1:04 pm

    i gave Motorola hand set XT15068gb to Baroda service center on 6th december 2016 no reply yet .the set is under guaranty period.
    THE CUSTOMERCARE SECTION GURAGAON not accepted my register
    A.D. letter and returned back.NO ONE talks on toll free number.

  • hanmant December 23, 2016, 2:53 am

    sound coming into mobile & heating problem

  • Shyam December 19, 2016, 8:46 am

    When I get nugat update for my moto g4 plus.

  • nadhu December 15, 2016, 8:31 am

    i gs jshsbj js

  • nadhu December 15, 2016, 8:29 am

    my moto e2 has a option in enhancedhy 4G LTE mode but there is only in 2g and 3g in preferred network

  • Ulhas Raut December 12, 2016, 12:10 pm

    My phone speaker no working

  • Shrikant December 10, 2016, 4:38 pm

    moto g4 plus is heating problem please reply me

  • MADAPPALLATH SIVASANKARAN December 9, 2016, 4:35 am

    I am having MOTO G aNDROID VERSON 5.1 aNDROID SECURITY PATCH LEVEL 2016-03-01 Baseband verson MSM 82BP_1032.311.98.00R EMEA_DSDS_CUST
    Kernel vision
    Queston is this whether I can insert 4G SIM Card in this hand set or not ?

  • DHIRAJ B. PATIL November 21, 2016, 4:55 pm

    Why moto x style had not got the volte update

  • R.Balakrishnan November 11, 2016, 4:23 am

    Your Custhelp ref no.161108014199 IMEI354144072148719727.Purchased MOTO 4th GehPlayVoLTE on 2ndoct2016 throAMAZON sold by E-Mobiles bangalore.MANUFACTURED DEFECTIVE HANDSET(DISPLAY PROBLEM).I had been shuttling between custhelp and Digitel communication service T.nagar Chennai-17 for the last 21days with NO RESULT.I want your CEO India e-Mail immdly

    • waseem November 17, 2016, 4:21 pm

      i have been facing same problem since Nov 2015..but no informatioin….service centre as well as Motorola no one is responding

  • yogesh October 27, 2016, 3:49 pm

    Hi sir my name is yogesh my mobile is moto g3 is the problem of when some body phone call means is not coming ringtone waste service in moto warst mobiles also please and please band company

  • Aniket Bobade October 21, 2016, 3:48 pm

    Hi Sir/madam , I am your loyal customer. I have some problems in your phone. Please pick up my call . You aren’t pick up my call. This is not fair.

  • Ravi Kshirsagar October 21, 2016, 5:54 am

    Have Moto G4 Mobile. Contacts are getting er razed over an approximate period of 2 weeks time. 2ndly your service centers in Mumbai are very poorly manned. 3rdly Telephone nos of service centers given in sites are not in existence and if at all some no. rings then there is nobody to pick up that no.

  • dinesh bhagat October 20, 2016, 12:07 pm

    Sir my moto mobail moto 4th gen 16 GB g plush browsering me heat ho rha h ye kya problem h plz reason

  • manikandan October 18, 2016, 1:58 am

    Bought g4 plus ,With in 6 month i have mother board problem ,one of the worst phone i have seen

    • dinesh bhagat October 20, 2016, 12:08 pm

      Plz reply sir I request you sir

  • Neeraj Bansal October 15, 2016, 5:22 am


  • N.Manoj Prabhakar October 14, 2016, 5:53 am

    I have noticed that motog4 plus all notification sound & ringtone volume are decreased after software update how to increase volume in my mobile

  • Sourav Suraj October 13, 2016, 5:32 pm

    I bought a new moto g4 plus from amazon this 7 Oct but it is a faulty device having a lot of display problem but Amazon is not taking any responsibility to replace it.And the service center that received my complain quoted a delay of 20-25 days wait period for my device to replaced with a new display. This is really very unprofessional way of dealing with customers. Hope Motorola takes Stern steps to deal with such issues at least the service time should be reduced

  • Vanita Razdan October 13, 2016, 2:48 pm

    Order No ID 402-2981010-00457143 dated Sep 14, 2016. Purchased Moto G Plus, 4th Gen [White, 32 GB] on line through AMAZON.IN for Rs 15,012.34. The Mob Set gets heated up within 5 minutes of use or charging it. Set is NOT functioning properly & is getting overheated. It needs to be replaced.
    Thank You
    -Vanita Razdan

  • Laxman Tukaram Chitte October 10, 2016, 6:05 pm

    charger repleace mant

  • bipin parekh October 10, 2016, 1:29 pm

    I just puchase moto-G ,but can’t find out propar answer in many store.
    If you support me send email.

  • Golu dubey October 7, 2016, 11:35 am

    I just want inform you that I have purchased a motola mobile(Motorola,xt1580,retail.blk,in32gb)which costed to me 33000 and second day its display has gone dammeg .
    After that I complained to kanpur service centar in mall road they are not given us possitive response and told me that it will take time minimum 3 month . tell me I am fullish after expand my 33000 Motorola maked me fool .
    I want to say head office maineger I want replace my hand set ather wise I am going cansurm foram.
    I am waiting positive response.
    Golu Dubey

  • B B Majumder October 4, 2016, 5:11 pm

    I am very sorry to state that mobile purchased through dtd30.06.16 started giving problem of frequent power off automatically. The mobile has been given to New Tech Solution, Authorised Service Center at Vashi, New Mumbai on 03.09.16 and further they informed that mother board is not working and order has been placed for the spare parts. Repeated enquiry personally, it has been informed that order has been cancelled and they have given new order and only God knows when it will get repaired.

    Within two months of use the mother board is not working and service centre is not able to repair when already one month has passed and requested to replace as service centre is not repairing and it is under Warranty.
    I have enquired that Motorola Mobile is giving problems to many and their repair centre is useless and they don’t receive the call and no information to the action taken. I am still to get response from Motorola

  • Danish October 3, 2016, 9:42 am

    Motorola Nexus 6 touch or display price

  • Punit September 28, 2016, 1:02 pm

    I just want to heads-up to everyone for the horrible service by MOTOROLA Service Center Pune. First of these people don’t even know how to deal and treat customer, they need to understand we have bought out Mobile Phone not we have got in as charity and if we face any issue its their responsibility to make sure that customer get 100% resolution (that’s too my phone is in Warranty)
    Here are my Reference details:
    Motorola Customer Reference number: 160927-017966
    Service Centre Reference Number: AMSPsN001836

    I have touch issue as well as issue with poor battery backup. I went to Motorola Service centre since it is under warranty, Service Centre Opens at 10:30 AM i went around 11 and Service centre guy told me all the Tokens are Over ( 100 tokens per Day), come tomorrow, I went at 10:30 next day i got 90th token and was told that your turn will come at 5 pm so i returned the token and next day i went at 7:00 am and i was the first in Queue at 10:30 i got 1st token and i my case was taken at 11:30 they assured me that my phone will be repaired and given back after 4 – days. on 6th day i called up to know the status no one picks up the call, i kept trying for 10 -15 times but no one picked up the call, same thing next day i tried calling no one picked up the call but finally someone picked up call at 5:00 PM and i was told that my phone is not yet repaired it would take 3-4 days more. Terrible Service. There is only one Motorola Service center in Pune. Never expected this kind of service from so called big Brand. I will never ever buy motorola Phone becuse of this pathetic customer service… It sukcs…
    Today is the 12th day and I have been calling and asking status of my phone again the same story within 3-4 days I will get my phone back and by evening I will be getting call for the same but so far till date I have not even received a missed call from them.
    There should be Replacement also as the phone has serious issue.
    I have 3 more moto g 3 Phone.
    Thanks and Regards,
    Punitkumar Varde,

  • Aniket Gowari September 27, 2016, 7:08 am

    Dont purchase moto products.

  • vivek sharma September 25, 2016, 6:29 pm

    You service senter service is very bad

  • vivek sharma September 25, 2016, 6:28 pm

    Your phone quality is not good say some things if you are honest.

  • varun agrawal September 19, 2016, 9:09 am

    Seriously…never purchase how bad this company is …can’t tell you in words

  • rakeshsharma September 18, 2016, 3:18 am

    Alwar Rajasthan service center

  • Kapil vijay September 16, 2016, 10:41 am

    I am totally frustrated with services of you. My only 1 month old moto x style is in your service center from last 2 and half months and still it hasn’t been repaired..I have done complained on all possible options but still problem has not been solved..I don’t want this device now pl give my money back or replace my device

  • Nitin pandey September 15, 2016, 5:38 pm

    My moto g turbo phone is sim slote problem I have buy this phone only 06 month very bad phone

  • Uttam Keshri September 11, 2016, 12:47 pm

    I am really very sad and disappointed to experience the support and service of Moto customer care , both Chat and telecom.
    My question was very simple “How can I purchase Moto G4 Play” as the same is available at pin location 834001 but is not deliverable.
    It’s the responsibility of a sensible company to make available the product to its customer.
    If any of the responsible Moto staff or Higher Official reading my response, kindly contact me at 9835508009.

    • Kiran Borge September 13, 2016, 8:22 pm

      Dont purchase moto products

  • Smital Chaudhari September 9, 2016, 7:53 am

    I purchase moto x play on 18th june. now there is problem in display because of water damage. motorola company say that moto x play is water repellent, but there is a problem in touchscreen and display. what should I do? and my phone is in warranty. please register my complain and do need fool. if moto x play is not water repellent than dont say that. so please exchange my device otherwise give my money.

  • Shagun jai September 7, 2016, 12:24 pm

    Worst customer care is a company in which every body from top to bottom is making fool of customer.

  • jayveersinh jadeja September 5, 2016, 7:32 pm

    I have purchased new MoTo x style(Moto x pure edition) .Now i have to use reliance jio sim card which is worked on VoLTE 4G network but this service is not provided in moto x style..u have provided OTA update for LTE 4g network service in moto xplay which is less costly and less upgraded phone than moto xstyle.we(Moto xstyle users) feel like our money is wasted by purchasing MoTo xstyle if u not provide us OTA update for LTE 4G network.we are eagerly waiting for LTE update.please provide us as soon as possible.

  • SANTOKH SINGH SACHDEV September 1, 2016, 4:49 am

    I have Moto E (2nd generation) Mobile. Whenever anybody sends message in Punjabi (Gurmukhi ) on whatsApp, It is displayed as rectangles. How to convert it into Punjabi Text?

  • Shailesh August 31, 2016, 10:11 am

    I purchase a moto g 4 plus mobile..after a one months its power and volume button stop working..I submitted it to service centre..the told me its motherboard will be changed.. After n one and half months there is no any replacement done by service centre..and not any response by company.. Its really very bad

  • varun August 26, 2016, 7:35 am

    I purcase motoxplay on 31 july from flipkart but my phone can’nt work properly i face so many problems from phone like auto touch ,fullyhanging problem and auto brightnesslow, etc. And when i went service centre he say that touch will be not works properly so it be change soo you come after 7-8 days . Dispointment is that i purchase this device before 20 day and in this so many problems occur. I request to motorola care please take action on my request and please change my whole device. Please give me new motoxplay because in my device in only 15 days so my problems like touch pannel will be changed of new brand phone which i purchase before 15-18 day. I request to solve my problem i cann’nt use that device which i submit at motorola care

  • Sahil makhija August 23, 2016, 9:57 am

    Very poor service and phone bahot hang hkta h heat hota h ,,i never phrcbase thjs product never

  • dr pawan sen August 20, 2016, 3:36 am

    Very very poor custmor care service……..ekdum Ghatiya response …not receiving a call of any custmor in kota district service center too……..they retain my moto g for 1month as charging point not working well only with in 8 month of purchasing…….but even after 1 month they couldn’t repair it…I got it now but with vry poor performance of mobile even worst then before…..kharab kr k diya mujhe mobile…… going for consumer court to file case against company…………:(

  • chhottulal manna August 18, 2016, 12:53 pm

    moto prodact vari bad produced “””pak par ded produce paking hotahaya “””@ shop cluse

  • Sumit August 18, 2016, 8:40 am

    Please note my Cordless phone Motorola C1001LI is not working properly. Its microphone is not working and the other person on phone is not able to hear what we talk. Also the earpiece volume is so less that it is hard to hear what the other person is talking. When i bought it in November that time there was no issue of hearing clarity but now this problem is quite worrisome. I am not happy with the performance of Cordless phone.

    Attaching the Invoice of Phone for your kind consideration.
    Further details as below–

    P/N : E07000W20N1AIN03
    S/N: 1509IN005056

    Date of purchase : 09th November 2015

    Kindly send your technician and arrange pick-up for this product for Replacement with a brand new piece else get this product repaired and send us back urgently.

    Address flourished below–
    S1306 Ajnara Genx Crossing Republik, Ghaziabad Uttar Pradesh.
    Pin 201016.

    Acknowledgement over my mail will be highly appreciated. Please let me know if you need further details.

    Sumit Mawa

  • Chaitali Patel August 18, 2016, 6:03 am

    Dear team,
    I have purchased Motorola-G4 Plus device on 13th july 2016 and within a month on 9th August 2016 it’s totally dead. The same day I went to service center and they told that its main board is failed (WO.: JNR/MG/16/00261). same day I contacted your customer care for the replacement of my device. They are not giving proper response and giving just dates that executive would contact me but I’m not getting any call. motorola is providing totally poor service. There is no meaning if device stops working within 1 month and needs to be repaired! I just want to replace this device or refund at any cost. It is understandable that electronics device might get failed but to provide a good service is totally in your hand.

  • Rachit August 17, 2016, 9:10 am

    Well i dont know wat i purched a motog4plus or a trouble two month ago. Too many problems with this phone over heating was the main problem but i neglected it after that mother board crashed. I went to the service center and gave them the phone. Its been more than a month and they are still working on it. In short u r a bullshit company. Will never purhase a moto phone again.

  • Rajeshwar Bhardwaj August 17, 2016, 5:53 am

    Motorola service is very poor. In Fifteen days the software of the phone was not working properly. Nobody picks the phone at service centre as well Gurgaon office. My phone is laying at service centre is since last fifteen days.

    Request you to resolve the issue at the earliest else change my phone.


  • RAJIB BAR August 11, 2016, 9:27 am

    Dear team,

    at last to day i visit your service center(syscomp infosol) they are
    says charger port is problem need to changed need 7-10 days, i will
    purchased my phone moto g turbo dated 25.07.2016, 15 days charger port
    need to replace i don’t knot next 1 year,i already moto user have moto
    g first generation,moto g turbo and moto g4,but i not expectation from
    moto it is by best brand,and service center is very poor,

    work oder no.STE/MG/10/01014 DATED :10/08/2016
    IMEI NO.354103071875771

    it is badly experience

    pl look into the mater and i request to you arrange to replace my
    Rajiv Bar

  • Amit kumar August 9, 2016, 11:50 am

    I want to raise complain against Motorola

  • Amit kumar August 9, 2016, 11:48 am

    Motorola service is very poor and moto g4 plus is the worst phone I bought, I am not able to return this phone. In twenty days the software of the phone not working properly

    • Mohammed Musa August 18, 2016, 6:33 am

      Moto service is very poor big mistake bought moto mobile

  • amol August 9, 2016, 6:53 am

    for wireless system

  • KARAN BHARODIYA August 9, 2016, 5:16 am

    this company is a fraud and dont buy any motorolla phone is in service center from 1st july and still in service answer from****ye jaisi company….

  • Abhay Shah August 8, 2016, 7:04 pm

    Ask Flip cart why you promote MOTOROLA mobiles ?Have you taken survey on services given by motorola service centres for handsets in warranty period?

    I have purchased Moto X Play on 15/10/2015. There is problem with headphone jack .I could not receive incoming calls on headphone.I can hear songs ,but no incoming calls . I went to authorised service centre in Pune.Scenario over there was very horrible.All customers waiting over there are panic to get the repairing done .Very small problems takes more than 10 days. Only one contact given & that is also switched off most of the time.When customer visits the service centre,he has to listen very childish reasons like server is down ,we can not track status of your handset,spares are not received from company,,lot of work load is there,etc.Customer has to come from long distance since no phone line working ,or always busy, and after reaching the centre ,he has to listen such foolish reasons.They just dont care about customer.For out off warranty handsets ,repairing costs are also very high.After facing all these things ,customer remains in panic condition deciding not to buy such products again. Please ask your customers regarding their satisfaction with after sales service.Please dont make your customers fool. “.
    I have given my handset for repairs under warranty on 01/08/2016. After trying on contact no.given as mentioned above ,switched off ,I visited that centre & was told the above reasons.

    I have purchased 3 handsets at a time for my family,other mobile has a problem related to memory card,When i put a memory card of 16 Gb,it shows no memory card.But same card works in other company handset. I have not given that moblie for repairs since previous one is not yet repaired .
    I feel that they are harrasing us. Somebody must file a case regarding this.

  • Abhijit Sengupta August 6, 2016, 3:02 pm

    No one should buy any Motorola device . They r complete frauds . Repairs cost almost 60-70% of a new handset cost & that too customers are harassed , no response , repairs are shoddy at best . The company sucks big time

  • Abhijit Sengupta August 6, 2016, 2:58 pm

    Moto service sucks. They r a complete fraud. My new nexus 6 , in 100% working condition was given for a paid display repair. After 45 days & multiple escalations later where I got no response or resolution , I to take back the handset , which was returned in non working condition .

  • Swagat Behera August 6, 2016, 7:37 am

    Guys don’t ever choose motorola. you ll be disappointed in every way there possibly is. Moto G4 plus’s motherboard got damaged in 2 days from buying. And It’s been more than 15 days I’ve not got my phone back from service center and they have no idea when the spare part is coming. I don’t want anyone to suffer these things. And really even their representatives wont be much of a help to you and wont even try to. So choose wisely as your daily life depends on smartphone after all.
    HAVE FuN

  • Monika August 5, 2016, 10:21 am

    Motorola is fraud company.they cheated with me and now they say k they can’t help me..very disappointed from motorola.

  • shivakeshava August 3, 2016, 11:24 am

    Motorola service center technical staff are not supported to customers so this is my bad experience in Hyderabad pls Hyderabad customers don’t purchase any Motorola products in online are any where. why becoz I purchased motog3 6months back I saw one day it’s over heating and then after day it’s dead so I went regularly service center they at list not seen my phone till today 3days waist for mobile time and money pls don’t purchase any Motorola products and don’t face like this type problems

  • Amit Aich August 2, 2016, 4:16 am

    Motorola service is too poor. I suggest you, if you have any future thinking than please don’t go for motorola mobile set.
    1. Motorola service is very very poor & servicing time is too long.
    2. After 3 month of purchase, defect found on mobile & send to service center. They hand over my mobile after 1.5 month
    3. After received from service center, many more problems found on it & again mobile send to service center on 21/07/2016 & till repair status is same as day first.
    4. I thing this time they will hand over my mobile after end of warranty period
    5. & many more experience gain in those days about Motorola & say motorola – GOOD BYE FOREVER
    6. Also you can purchase mobile from motorola for this type great & rememberable experience like me – choice is yours

    • KARAN BHARODIYA August 9, 2016, 5:21 am

      same position meri bi hai bhai 10 din ka bola tha 40 din hua par phone ka kuch ata pata nai hai phone karte hai to eisa bolte hai ki 3 din me call back karta hu par wapas eisa hi bolte hai ki tin din me kar ta hu..sallle ek number ke fraud he motorolla wale

  • luv chaurasia July 24, 2016, 4:37 pm

    Sir mera moto 3gen jo aapke vashi service center me repair ko diya huwa tha total 3 bar usko gallery me diya total 2 month ho gaya abhi tak phone repair nahi huwa

    • KARAN BHARODIYA August 9, 2016, 5:19 am

      same position meri bi hai bhai 10 din ka bola tha 40 din hua par phone ka kuch ata pata nai hai phone karte hai to eisa bolte hai ki 3 din me call back karta hu par wapas eisa hi bolte hai ki tin din me kar ta hu..sallle ek number ke fraud he motorolla wale

  • Azam July 14, 2016, 12:29 pm

    Very very bad. Service ek request hai sab se koi bhi motorola company ka phone us. Naa kare boht hi kharb hai pls contact me motorola hed officer

    • Azam July 14, 2016, 12:30 pm

      9999456891 my contact number new phone hi 13 dino main kharb ho gaya our service center walo ne our kharb Kar diyaa sab se kharb phone hai ye motorola

  • amol July 14, 2016, 11:58 am

    Very worst service no one buy motorola mobile

  • natraj July 10, 2016, 7:56 pm

    Hello sir ,
    I lost my phone .
    how can i get my mobile phone through
    imei. My imei no : 359296055010103
    plz help sir

  • Rakesh Biswas July 9, 2016, 6:21 pm

    Motorola service centre bahut kam hai West Bengal me. Nadia district me ek hona chaiye. Kiuki Kolkata bahut dur hota hai . Isliye bahut log khridna nahi chhahate hai service centre dur ki karan.

  • perry manek May 19, 2016, 11:20 am

    Very worst service no one buy motorola mobile

  • vijay.rangari April 5, 2016, 10:43 pm

    whatsapps not downloding

  • Kirti doshi April 2, 2016, 9:55 am

    I am unable to locate service centre in post code 400007. India

  • Akash February 29, 2016, 12:00 pm

    Same above issue iam also faced andhra Pradesh state rajahmundry moto service is very very very very very wrost 1 month back iam submitted for repair still now there is no delivery phone daily iam calling to service center sometime phone not respond some times switch off daily update is its on processing waiting for part very wrost service

  • raajiv kumar February 17, 2016, 2:29 pm

    my moto g3 phone hasbeen stolen can you help us

  • Mp Madhu sudhan Reddy January 27, 2016, 3:10 pm

    My name is madhu my mobile in motog 3this mobile in good condition but one problem one call in used onether call is or another no not missed call and not signal in this mobile please problem solvedand sugesion problem
    My no 9908530346

  • Mp Madhu sudhan Reddy January 27, 2016, 3:08 pm

    My name is madhu my mobile in motog 3this mobile in good condition but one problem one call in used onether call is or another no not missed call and not signal in this mobile please problem solved
    My no 9908530346

  • satish c desai January 21, 2016, 7:09 pm

    in moto g 3rd gen mobile ,i updeted new version Marsh mellow today but not detected sd card file in my hp all in one pc window 8 .give suggestions.

    I have purchased moto g 2 nd gen in April 2015,before warranty period it is not detected both sim in my mobile .same sims detected in moto e mobile time complain to customer care but they can’t support yet.also all service center in Surat,Gujarat are closed last one month so I have very help less & my both instructions are out of order within one year.kindly give feedback in my cell.9879570387.

  • Godfrey Bumira January 17, 2016, 8:18 pm

    I want to have more information about your company if someone wants to be a dealer ,agent or distributor of your products. I am a Zimbabwean young man who have a company called Rain Source Enterprise Pvt Ltd . I want to be a daeler or distributor of your mobile phones and accessories in Zimbabwe so i need to have more information about what do you require in order for me to quailify.
    I look forward to hear more information from you.


    Godfrey Bumira

  • Rakesh Sharma January 14, 2016, 3:59 pm

    Dear Sirs,

    I bought Moto g third generation XT 1550 LTE-16 GB black cellphone (IMEI NO 355490067507313) from flipkart on 29th August 2015.After just three months it started malfunctioning. First the message tone and then the whatsapp tone stopped. After a week or so the speaker and ringer stopped working completely.
    I took it to your service center in Udaipur and was asked to leave the phone with them and wait for 15 to 20 days for the parts to be delivered. All this even without looking at the phone. I asked if the parts can be ordered and once they receive it, I can leave the phone with them for repairs and changing the necessary parts as I need the phone and at least the headphones were working. Of course the answer was NO.
    I came back home without leaving the phone and called your customer care and they took me step by step through a very long process which was finished with factory setting of the device. It did not solve the problem and I was asked to take it to your service center. I asked your customer care people about this long wait of 15-20 days and I was asked to get back to customer care with work order no and was promised that the parts would be delivered quickly.
    So on 7th December 2015 I took my cellphone to your service center and in the evening called your customer care again with the work order no URT/MG/15/00664. This time I was in for a shock. I was told by the customer care person that the information given to me about making the process of delivering the parts was wrong and it would take 15-20 days.
    Finally I sent a mail to your customer care and got a system generated good-for-nothing reply. Then someone called and promised that by 04th of January the device will be delivered to me after repairing it. Nothing happened on 04th and on 5th I received a call that the necessary parts were with your service center and I would get a call from them sometime in the afternoon. Nobody called so I had to call your service center and was told to wait till next day as it was being repaired.
    Next day I called again and was told the device was repaired and I could collect it. I went to your service center just to discover that the phone was not repaired as changing the part did not solve the problem and they were in the process of ordering some other parts.Seems like the service center people don’t really know their job. Later received couple of phone calls from your customer care to reconfirm if I received the phone. Explained them the whole situation but nothing changed.
    After this, again sent you a mail and spoke to your customer care a couple of times more but nobody seems to know what is happening and it is more than a month. Called your customer care again today and they do not know what is happening except that the order for issuing the new parts have been raised and someone would contact me tomorrow by 14.30 hrs.
    You cannot expect the client to be without phone for such a long time because of your inefficiency. I do not think that you would repair the device soon and also have the feeling that it would happen again. Therefore, I am requesting you to return completely repaired device to me with an extended warranty in writing by next Monday 18th January 2016 or a completely new device, if it’s not done I’ll just buy another cell phone. In this case, I would like you to refund me full purchase amount of 12999.00 within the next month failing which I would take up the matter with Consumer forum.
    Thanking you
    Rakesh Narayan Sharma
    12-13 Shreejee Farms, Bandi Nal,
    Udaipur 313 001
    Cell : 9414155398
    Hard copy by registered post to MOTOROLA EXCELLENCE CENTRE, 415/2, Mehrauli-Gurgaon Road, Sector 14, Near Maharana Pratap Chowk, Gurgaon, Haryana 122 001

  • satish mehta January 13, 2016, 1:51 pm

    in my phone i can’t read the gujarati language who have sent me on whatsapp or in facebook, it shows small squares. pl hepl me to override this problem,
    i;m using moto g 2nd generation, lte mobile


  • Dr pravesh January 2, 2016, 11:12 am

    I got my moto x plat repaired, some water went into the phone, but i was askex to pay 1500 rupees but no detailed bill is given. I want detailed bill for the same.

  • Shreyang machhi December 27, 2015, 5:09 pm

    My phone sound system not working
    And headphones not plaguing.

  • rohit kant December 21, 2015, 9:51 am

    sir ,
    i can’t got mobile from service centre ,today is 14 day finished

  • Ankit Gupta December 19, 2015, 10:50 am

    moto service so bad in chandigarh always misbehavior with customer.
    i visit sco 26 sector 20 D chandigarh.

  • veeresha C Nagur December 15, 2015, 12:09 pm

    Dear sir/madam
    lines on display

  • preeti srivastava December 7, 2015, 4:08 pm

    motorola digital cordless phone model C601i handset not responding key cannot be pressed at all. when call given from other no. call can be received if the handset is on the base person

  • saikumar December 5, 2015, 4:45 pm

    I am purchasing moto e 2nd generation one month back that phone is hanging nellore service centre officer says board complaint plzzz rectify my mobile my number is 9052708878

  • Subrata Sarkar December 4, 2015, 7:59 am

    My mobile faltered of charging

  • GANESAN November 29, 2015, 12:49 pm

    I have purchased moto g 2 . 5 month back now phone has damaged display. I want to know the service point.
    Tirunelveli DT.

  • Anup Nanda November 28, 2015, 6:34 am

    I am using motox play 32 GB .when I am playing game ,opening camera and surfing on net it has been hit up to 50 degree.
    I could not except this type of faulty set with brand MOTO.

  • Thirunavukarasu.k November 24, 2015, 12:04 pm

    Internet use heat

  • srinivas November 23, 2015, 4:38 pm

    Sync problem. I m not able yo see incoming calls/missed calls history. These calls are not being saved.

  • sarvesh kumar November 23, 2015, 9:43 am

    Motorola mobile is worst mobile in the india

  • Mohd samdani aghai November 17, 2015, 11:29 am

    I want a delarship motorola mobile sale and service

  • satish baliyan November 17, 2015, 8:33 am

    i have moto 2G set and feeling mobile charging problem. i purchased my set in address
    Khatauli sugar mill dist muzaffar nagar-uttar pardesh-PIN-251201

  • sunil kukna November 15, 2015, 1:59 pm

    Sir mere pass moto g 1st h esme call record koi bhi ap kam nhi kar rhi h maya content namber 9660372626 h

  • zeeshan November 10, 2015, 1:55 pm

    Tell me company is producing moto third generation mobile 16 gb or it is stop producing ..and plz tell this mobile is good or not

  • zeeshan November 10, 2015, 1:50 pm

    Plz tell me moto g third generation 16 gb company is producing or it is stop producing

  • abhinav kaushik November 7, 2015, 10:16 am

    i m purchasing moto x play in 32gb last monday.. that phone heat during charging, net suffering and while playing any game….

    where is the service centre of moto in gurgaon?

  • vishal November 2, 2015, 1:04 pm

    hi i have moto g2 buy from flipkart
    i submit it to vignesh mobile services in sec 31 they changed my mobile 0arts to some one else or they changed my mobile to someone else please help me
    my job sheet no is CVC/mg/15/02175
    i submit my mobile to service center on 22/9/2015
    my mobile no is 8950212920

  • deepika srivastava October 25, 2015, 11:20 am

    Motorola is the worst service provider. Their customer care no. Is always busy . and the service centres also don’t solve the problems of customers. I wil not at all recommend anyone to go for Motorola products. And if any of the Motorola supporter is reading my comment then kindly mail back me. I also want to see that how how solve my problem. Realy worst experience

  • SANTOSH October 20, 2015, 5:54 am

    Dear Sir,

    Thanks for the quick response. I purchased MOTO E 2nd 4G on 22nd April. Its sound system was defective.I went to the service center on 5th October, and I waited for the parts (receiver and mic) to come so that they could be replaced.
    However, to my surprise, when I talked today to the service center, they told that the services of Motrorola has been closed and they can’t assure when the parts will be delivered. According to them, I am free to get the problem rectified at any other place.
    I f it is so, then you should be ashamed of selling a product that can’t be repaired within 4 months of purchase with only miner parts.

    Service center Address that you visited – FAMOUS COMPUTER
    SHOP NO-9/10
    9319714642 / 0581 3258380
    Issue with product – Sound is broken/ coming with discontinuity
    Why denial – Services of Motrorola has been closed
    Contact number of service center & Person in charge – Mr. Morari 08958930771

    I have also attached the scanned copy of receipt and the receiving that they had given on 5th October, 2015. Now i do not know how long to wait.

  • Gokul.P October 20, 2015, 2:30 am

    Hi Team
    I’m using moto e 1st Gen with kitkat. . My friends using same mobile with lollipop. . I have not got the new update. . How to get lollipop update in my moto e 1st Gen my contact no 8508003147 call this no and give me the reason

  • prashant October 19, 2015, 9:59 am

    Sir maine motorola x play purchase kiya h.usme both sims together work nhi krti hain.kya use on krke ke liye koi alag se settimg h

  • Shivakumar Lature October 15, 2015, 3:26 pm › Motorola › Motorola India Pvt Ltd — Moto G2 Handset not working within warranty period (Complaint #150 924 028 199)
    Motorola India Pvt Ltd — Moto G2 Handset not working within warranty period (Complaint #150 924 028 199)

    1 Review
    Add a Comment
    Mark as Resolved User S_Lature on Oct 1, 2015
    I have purchased moto g2 from Flipkart 11months ago, within warranty period. All of a sudden while watching videos it got stuck 16 days ago, I waited for few min and then switched off the cell after that, it was not switched on. Then I contacted Motorola Call Center for help. When I narrated the whole incident, they informed me to either auto start or hand over the cell to Service Center. As per their advise, I have taken that to Service Center (Motorola service centre – Global Service center, near Garware Bridge, Deccan, Pune) twice (once as it is along with box and other devices received from flipkart, and second time along with Invoice copy of flipkart from e-mail and ID proof). They have examined and informed me that we will check today and if there is a software problem it will take 2 days and if there is a hardware problem it will take 7-8 days, will give a call once we examined, I have not received any call from them after that. When I contacted, they informed me about hardware part issue and said we have ordered it, will take 3-4 days to deliver from Motorola company / department. After 4 days when I contracted the service centre after receiving the message that, cell was repaired and you can collect your device from service center. I went to service centre and came to know that, the part ordered was not suitable to operate the system, hence they have ordered another one. I asked how many days it will take to repaired, I got the reply saying, “Sir once we receive the part will repair it”. I asked the exact date or number of days it will take, they said contact call centre for the same, I raised a complaint for the same in Call center. As I don’t have another device for myself, I borrowed old device from my three friends as of now, saying will give it back after 2 days. Their after I repeatedly calling service centre but they only saying that we are looking into your complaint. After exhausted with my temperament, requested the call centre representative that I want to talk some responsible person who can guide me and can advise for the solution, they have confirmed that they will arrange for the call back. Later on I am calling continuously twice a day for 3 days and no one from the centre called me to speak up with me for my problem. I don’t have another device of my own and using friends cell. Can someone guide me the right way of my complaint so that I can get my device back with repaired at the earliest, as I am facing lot of issues with communication with parents, friends, colleagues etc. I am expecting my cell to be back by Saturday morning (3/10/2015). If not then new device should be give in replacement. Please let me know your guidance and advice on this number 9890363905 or on my wife’s cell number 9371798288.Your feedback is appreciable.
    Complaint Status
    [Oct 01, 2015] Motorola customer support has been notified about the posted complaint.
    Updated by S_Lature, Oct 08, 2015
    I have not yet received my device. After several calls made, they are keep saying like we are looking into your case and you will get your device soon.

    I am really fed up now, without mobile I lost my all communications with my friends, relatives and most importantly my official timely contacts. The situation is intolerance.

    Can someone guide me what are the procedure to raise complaint against Motorola Co., so that I can get my device repaired sooner or ask for new device against it.
    Updated by S_Lature, Oct 15, 2015
    I have raised the complaint and also made several calls to the Service centre and also the Motorola Help desk and every time I have been informed with excuses saying, we have made the order for hardware, we are looking into it, we will arrange a call back (no call back will be arranged), you will get it done by 19/10/2015, our service executives are looking into it and last but not the least excuses, now surprisingly they are saying like you may get it on 19/10/2015 as the hard ware is not available in company so they have ordered from abroad… also I have requested them to give it in writing that I will get back my device by 19/10/2015 also I extend the warranty period for the period the device is in service centre i.e. from 14/09/2015 to the date on which my device will be delivered to me with proper services with all features functioning on the device. As per the original warranty period will be ending on 22/10/2015.

    On the above complaint, I noticed that your status updated as “Complaint Status
    [Oct 01, 2015] Motorola customer support has been notified about the posted complaint. I wanted to know what further action you will be taking on the Motorola Co & service centre for this Miserable services. or please advise me what should I do. It would be great if you explain with the necessary steps to take it further as an serious complaint

  • elango October 10, 2015, 8:00 am

    hai i have installed lollipop os in my moto e 1 gen. so i uninstall facebook and after installing the os and tried to install fb in my mobile it showing that there is no space to download… but iam haviyng more than 200 mb space in my device can any one help to solve to issue.

  • Mani mala jain October 2, 2015, 4:54 pm

    I have purchased a moto g on 22.7.2024. My imei no is 359284052989263. This handset creats a problem since purchase. Firstly its charger chord was so thin that it dameged in starting, the service center replaced a new with thick chord. Then the display of set creats a problem it automatically shut down and starts after some time. I cannot understand the problem. In the beginning of July of this year the display was totally shut down and couldn’t start.due to lack of time I took the set in the last week of July to the service center. They saw the hand set and told it is out of warranty. And u need to replace screen, costs RS 3000. I told that the problem started during the warranty period and warranty laps one or two days,but service center told only to pay amount to repair.I want to know from company that which type of screen used by you,Motorola is a brand name and we faith in products of company. Now I want to repair the set from you and consider it under warranty and repair it at free of cost, or change the handset. If u will not reply within 15 days or no action will take I will go to Consumer Court for which all loss will bear by company.

  • lalit September 29, 2015, 8:15 am

    moto g 3rd gen. 16 gb black. when avalible in flipkart . plz give date.

  • HAJRAT khan September 26, 2015, 7:01 am

    Please tell me a good service centre to take the responsiblty for mobiel repairing work my phone is under warranty. There service centre not help gurgaon area

  • Pampa September 25, 2015, 2:36 pm

    Actually I’m using moto g3 but sliding of screen isconverted from horizantal to vertical. How to convert vertical to horizontal
    Second one in gallery I have created one folder by name pampa I wanted to transfer photos from mobile to system but in system its showing only 4 photos actually the pampa folder contains 64 photos what could be the problem reply

  • Kailash Upahyaya September 24, 2015, 12:26 pm

    Dear Sir/Madam,

    I had purchased a Moto E (2nd Gen) 3G from WS Retail Services Pvt. Ltd dated 04/04/2015 vide [IMEI/Serial No: 353323062751101 , 353323062756100. I had received the phone it was working after 5 months I had facing the problem like switch on the phone, it is was not working and show only Moto Logo. I was go to Moto E customer care centre and told him the problem in Moto E mobile set vide Invoice No : # BLR_WFLD20150400124502-and he inspect the phone and said that this phone is dead 70% due to fall in water. but this phone not fall in water he saying wrong. maybe software related problem this phone. As you know one year warranty of said phone.

    please replace this phone . if you have any query please feel free contact me.

    for your reference invoice enclosed here with.


    kailash Upadhyay

  • Aayush September 18, 2015, 8:10 pm

    Hi Team

    I have given my Moto G 2 mobile phone with IMEI number 353325069376568 to motorola service centre in Sector 18, Noida, India.

    Unfortunately & mistakenly they have given me someone else mobile phone post repair with IMEI number 353327064059538. This is a big mistake by service centre. In case other customer does some misleading activity with my phone (my IMEI number), i would be held responsible for it as its under my name.The fact came to notice recently while visiting service centre again for faulty charger.

    Please register a complain asap.

    Aayush Agarwal

  • Diwakar Shrivastav August 31, 2015, 10:20 am

    I have sanded many request for replacement of moto g2 because of its bad performance of battery backup but i am not getting proper solution.If we have to go service center only one month purchased mobile so how can we trust this company providing best service.service. Moto product only selling by flip kart only we are becoming help less to coordinate. Because flip kart surrender you have completed one month of purchased so we cant do any thing.But fact is when sone one buying new cell phone they not understand in 10 to 20 days overall features of mobile and cell phone are working properly 1 month of any company mobile.

    Now i don’t want replacement, i want cash back.I am so tired to playing football on mail from last 10 days.its enough.battery not work more then 4 to 5 hrs.
    Its very poor performance as compare to other company mobile phone.

    please revert asap.

  • jithin peter August 27, 2015, 2:54 am

    am bought a new moto g3 and its charge drains very quickly when i connects to the internet. the phone is switched off after 4 hours of normal usage,
    please give me an option..

  • Lichi Mohanty August 26, 2015, 10:43 am

    I have purchased Moto E 9 months back. I am facing many issues in it. My display is not working properly. I went to service center at Bhubaneswar,Odisha but they denied to provide service though its not even a year. What shall I do?

  • Durgesh August 26, 2015, 5:04 am

    I have moto g 1st generation. I am using Wi Fi when I connect wi Fi than my mobile get automatically system update. What can I do to stop this setting plz help me.


  • kamal pandey August 24, 2015, 3:56 am

    Sub:: Regarding Moto G2.

    I have the purchased Moto G2 the mobile Three months earlier and I faced many problems like software, touch screen, battery ,some time incoming call phone is so hot you cant hold phone please give me reply what can i do it is urgent .we use mobile phone are not
    In the last one months, I have visited the service center twice for repair and complained also.
    I request to change the mobile and replace a new hand set are repair but please not your service center not proper cheek .

    Thanking you.

    Kamlesh Pandey

  • Ravindra Tomar August 18, 2015, 6:36 pm

    Dear moto

    I purchased moto g3 but after one weak i faced heating problem , i have also used moto g1 for one year but that was nice device but moto g3 is horebl experience for me.

    Ravindra Tomar

  • Naresh Nebhani August 17, 2015, 2:43 pm

    Dear team,
    I have purchased moto e from flipcart on june 2014 suddenly network was lost and suddenly it got its not working and while visit at service station they are sayng cost of rs 2000 this product u talking about if I spent 2000 on this phone for repairing. as its newly avaible at 5000 cost. you people giving phn at cheaper rate but not providing good product …pathetic compony.

  • ramakrishna reddy August 1, 2015, 10:21 am

    Respected Sir/ Madam,

    Sessional Greetings,

    Sub:: Regarding Moto G2.

    This is to bring to your kind notice that the product Moto G2 of your company is worst in the service manner.
    I have the purchased the mobile six months earlier and I faced many problems like software, touch screen, battery etc.
    In the last six months, I have visited the service center twice for repair and complained also.
    I request to change the mobile and replace a new hand set.

    Thanking you.

    Rama Krishna Reddy,

  • Mohammed Fayaz A August 1, 2015, 6:01 am

    Dear sir,
    i purchased moto e 2nd gen. 2months back . suddenly get switch off . again its not getting switch on. given in service centre but they not taking action soon. 15days over stil they not given. really fed up wit tis moto mobiles. now not having mobile to use..

  • Meera July 23, 2015, 4:28 am

    I am using
    Moto G 2nd generation, automatically my phone showing security pattern wrong, and i m not able to open this pattern, 3rd time i got this problem. Kindly suggest me what i have to do, or any service center near by. i’m living in south Bangalore
    IMEI : 359296059171133
    IMEI : 359296059171125
    Model : XT 1068
    FCC ID : IHDT562B1
    Type : M0FB9

  • Anil Bansod July 22, 2015, 1:34 pm


  • Lalan Arya July 15, 2015, 10:34 am

    Sir / Madam
    I am using Moto G we are facing problem when i am going to select ring tons for sim no 1 & sim no 2 i am not able to select diffrent ring tons for both sim only one ring tons is coming for both sim.

    kindly suggest me for my problem
    And please do the needful

    Lalan Arya

  • dr arvinds khare July 15, 2015, 6:11 am

    subject- display damage. [Incident: 150701-001795]
    thanks for your attention, i purchased moto g1 phone through flipcart in last august 2014 unfortunately phone internal display splitted in multiple colors without any fall.
    I contacted to your nearest service centre for repair on 25 th june (Nehal infotech in ajmer [raj] ,He told me display will change in cost of 2900 Rs
    .I requested that its phone defect & my phone did not fall.Even that i accepted. He told me its display is out of stock& call you whenever i will get. till date
    he did not call me for change
    He replied me that he could not recd from Motorola. I also talked to Arun jyothi for same & as per her instruction submitted phone on 01 st July with 129 job no.
    As per your mail ,I tried to talk with you via customer care .but talk could not possible because you were busy.
    Can you give me assurance , when my phone will be ready ?
    I am professor in medical college ,can you think essence of android phone.
    I am withheld with phone since 25 th june due to service delay. Motorola changing investigating officer from 1st july till date[ arunjyothi,prashanth&udai]
    These all officers replied me in mail but did not solve my problem.
    Even i had send job card snap shot to customer care.
    who will give compensation for poor service?
    sir,I have withdrawn my phone from service center,without repair?
    Till date my display did not changed

    thanks for your cooperation
    this issue should be file for failure of consumer service

    job no-129/01/072015


  • kavya kabra July 12, 2015, 3:53 pm

    Respected Sir/Ma’am,
    Well aware of the fact that your mobile company has a very good reputation worldwide I ordered my Motorola phone (MotoG2) from with Order ID : OD302060351267468500 and Order and invoice date:12-02-2015(Attached bill). I have been facing problems with my phone since 27-05-2015. After repeated complaints to the website “” twice they did not exchange my phone instead they asked me to format it and I did format my phone 3 times in these 3 months but the problems with the phone persisted.
    This is really disappointing as despite of my parent’s refusal for the purchase of this phone I bought it! And now I am facing problems with it that too when it is still in its warranty period. I took it to a Motorola’s service Centre in East Delhi they first told me that it was because of the “Lollipop” update for android but even when the update was uninstalled the problem did not go.
    We were shocked to learn that an amount of Rs.3500 was asked for changing the phone’s display left us in surprise that for what we should pay more than 25% of the purchased value without we at a fault. It gives us a suspicion that the company has taken us on a ride and left us at the mercy of so called authorized service centre who are sitting to loot us.
    With all the above discussion I am writing to request you to exchange my phone immediately at your cost failing which I will be compelled to escalate this matter on social media and maybe legal recourse(consumer court).
    Hoping that my problem will be resolved.
    Thanking You in anticipation.
    Kavya Kabra

  • Manjunath July 11, 2015, 11:26 am

    I am using moto g were in my mobile internet is not working and I have already contacted service center by no response pls let us know the problem.

  • HANS KUMAR SINGH July 10, 2015, 5:52 am

    I have moto G2 model XT1068 year 2015
    I wish to increase the RAM 2GB at present it is 1GB

  • SARATHI July 6, 2015, 10:43 am

    one number of moto g (2nd gen) mobile was purchased on april 16th 2015 costing Rs.11999 /-.through flipkart online shopping. 2nd june 2015 that mobile is not working, i’ll give 3rd june 2015 to salem authorized service center till now not solve the problem than not return my mobile so please help me.
    Invoice No : # BLR_WFLD20150400533224
    Order ID: OD302588248883067800

  • uday bhurke July 4, 2015, 5:27 am


    I purchased moto e2 from you following are the details.

    Model no MOTO E2.
    RMN no 9029347406.
    Date of purchase 5/4/2015.

    Service center : B2X.
    Contact no : 09594005983.
    Job no. AMSBOR001057.
    GIN NO. GINBOR001092.
    ELS Date 10/6/2015.
    Service type. IN WARRANTY
    demand no COJBOR000624

    From motorolla customer care
    complain no 150704019960

    On the 32nd day itself it had the touchpad problem and upon approaching to the service center they said that the same component in not availabel to them, this is causing sever problems since i paid 7000/- and am unable to use the product, and the repairing time is also too long i m loosing my Patience since it affect my business.

    Since i bought from flipkart itself i expect the service and follwup of the service from your side. I have to unnecessarily call up the service centers and synchroniz with them which is hectic and frustrating for me please look into this matter at your earliest if possible please process the repair of the same or if not possible give me a direct replacement of MOTO E2 or by wenesday i have to approach the nearest consumer court from further decisions.

    Uday Bhurke.

  • Satish Sinha June 30, 2015, 5:05 am

    I have purchased Moto E (2nd generation) from flipkart 15 days back. Some time call is not ringing.

    please help in resolving

  • RAMANKUTTY T M June 4, 2015, 4:01 pm

    Reference – shipment of items in order OD302543288606632600 by

    One number of Moto E (2nd gen)3G was purchased on Apr 17 2015 costing Rs 6999/- through flipkart online shopping. Now the above phone which is under warranty is not working from 31 May 2015 onwards. I approached the service centre at Coimbatore and Thrissur but they didn’t attend the phone. From Coimbatore they asked the cash bill for the above phone and the same taken from the computer and again approached Coimbatore at Jun 4 2015 for servicing the above phone. Now they are asking the invoice of the above phone for servicing. Service centre at Thrissur says that they are not undertaking any services for Moto make mobile phones.
    So kindly arrange to advice the service centre at Coimbatore suitably to service the above phone at the earliest to avoid further inconvenience to me.

  • g.james June 1, 2015, 7:57 am

    I am using motorola EX 128 now ear speaker problem pls tell me any service center I am living in nagercoil, tamilnadu

  • ANKITA KUMARI May 26, 2015, 3:23 am

    i need some help i have problem in my moto phn

  • shalinee May 15, 2015, 4:13 pm

    M using motog 2nd gen since december,now m facing problem in camera and music player. Whenever i use to open camera it shows camera busy..i had performed all troubleshoot steps format my phone but it doesnot work..plz help me..there is no service center near me..plz provide me online help..

  • Mahendran May 14, 2015, 5:27 am


    I purchased moto g 2gen phone speaker not working.. please advice service center in bangalore.. 9916160869

  • milan sharma May 13, 2015, 9:18 pm

    Hi i m using moto g2 since jan 2015 but overall performance is not satisfied bcoz auto screen. Shut Down wen i use to fit diary cover mercury goospery.n another problem is my earphone does not work suddenly i m listening music but earphone is ok wen m using another phone it may be slot problem or else

  • naresh May 9, 2015, 2:51 pm

    Hi friends I am using moto e now speaker problem pls tell me any service center I am living in vellore district so pls tell me friends by ur friend naresh-9786072916

  • shyam May 9, 2015, 11:12 am

    Hi am using moto g2 last 6month face book app not working its not getting download its showing app not installed so if took from some one also via share it its not get install plz tell reason and solve the problem

  • Abhishek Pandey May 3, 2015, 5:35 pm

    Hii guys I am using motoe but I don’t know where is my files .pls help me guys.

  • karthikeyan May 3, 2015, 8:57 am

    My Phone missing moto g2 please replay my address Karthikeyan Vaniyambadi cell 9789298965

  • Sharad Kumar May 3, 2015, 5:15 am

    Hi I’m Sharad…
    I’m facing voice problem in my MOTO G 2nd Gen
    during voice call …incoiming voice is too loud and can hear by anyone near by me…this situation is in without loudspeaker mode…kindly suggest how to resolve it.

  • Vinoth May 2, 2015, 3:28 pm

    My Moto E screen is broken by falling accedently. Now I want to replace it. Touch, display is working as normal. Only the screen is broken. Have I to replace the touch screen digitizer or only the top glass is enough? where can I buy. How much is cost.I am living in Vsiakapatanam.

  • s.vinoth kumar April 30, 2015, 4:04 am

    My moto g2 not giving battery back up while not use at net what is the reason I am switched on battery saver is on mode

  • vivek maravi April 29, 2015, 12:07 pm

    Hi im vivek,im using moto jack not working,plz tell me whts the problm??

  • saddam April 22, 2015, 4:31 pm

    I am using moto e2nd genretion
    Some times the call lifting but on not work not lifted
    What is the problem

  • krunal sarang April 14, 2015, 1:03 pm

    Hi. I m ktunal . I m using moto g 2nd generation. Otg not my mobile

  • neelakanteswarareddy April 7, 2015, 11:30 am

    hi i am using moto g 2nd gen tuch screen not working , i have given for service to B2X service centere in hyderabad on 25th march 2015, there is no response from them they are saying that we ordered spare parts not yet received you contact tool free number, but tool free number not working, whar can i do

  • sudhakar March 29, 2015, 1:35 pm

    Hi, am using moto E mobile at fast 3month I don’t know why suddenly my mobile not supported memory card. Am tried many card but no use. So next what can I do please any one help me guys

  • Gorkshanath kakade March 27, 2015, 6:02 am

    Pls. Dont buy motorola moto g2 2nd genration mobile.
    I am use this mobile but battery backup is very bad. 1 Day only minimum battery use 5 hours.

  • sushree March 23, 2015, 4:50 am

    its a pblm abt charging..i bought it abt 2 mnths ago…today it stpd n doesnt wrk …plz hlp me …

  • Adarsh Kumar February 23, 2015, 2:31 pm


    Motorola Customer Service Centre Refused to repair within warranty period

    I had bought MotoX 1st Gen mobile phone 3 months back (I guess this was one of my most bad decisions). It suddenly stopped displaying anything on my screen. It is to note that I had not dropped it. You can also verify the same in attached actual image of my mobile.

    I visited Motorola customer service centre. As expected(In case of any problem they will change either motherboard or display), they said its display has problem and it will cost me Rs.12500. Over that they will not give me any written proof about mobile diagnosis saying that Motorola said so.

  • Pavithra February 12, 2015, 11:38 am

    Hello Team,
    I belong to India, I am using MOTO E for past 8 months. I haven’t received Android Lollypop version update. Could you please let me know how to get the same.
    IP address:
    IMEI/Serial number: 359299053081076 / 359299053081084

    Kindly do the needful as soon as possible.

  • Giridharan February 8, 2015, 2:33 pm

    Haiti first tanks for Di’s product launch ..
    I love Di’s moto e to a core
    But its making me
    Feel angry
    I downloaded lollipop
    Launcher for moto e
    After that
    We never I open my gallery its getting restarted always..
    I’m using Di’s mobile for the past 6months
    This is the first problem I’m facing ..
    Hope yu take it into your knowledge and resolve my problem soon..
    Thanking you……..

  • Santosh Manakar February 3, 2015, 7:34 am

    Dear Sir/ Madam

    This is regarding the update of my moto g 1st gen..Sir i belong to Indian as we know Official Lollipop (Android 5.0) is launched few days ago but un fortunately I haven’t received any update till now.. please try to solve my problem if possible…n I hv never rooted my fone..n i’ve purchased online from flipkart…Plzz solve my problem if possible… n respond as soon as possible..!!!

    Model number : Moto G

    Baseband version : MSM8626BP_1032.390.81.019, ROW_DSDS_CUST

    Kernel version :
    Fri Jun 20 00:05:34 CDT 2014

    System Version : 210.12.40.falcon_umtsds.AsiaRetail.en.03

    Build number : KXB21.14-L1.40


    Mob No: 9972772966

  • Santosh Manakar February 3, 2015, 7:14 am

    Dear Sir/Madam

    My Moto G Mobile Phone is not update the Official Lollipop (Android 5.0).


    S.S. Manakar
    Mob No.9972772966

  • Atikant January 27, 2015, 7:26 am

    Hello Sir..
    This is regarding the update of my moto g 2nd gen..Sir i belong to India..n as we know android lollipop is launched 3 days ago but un fortunately I haven’t received any update till now..please try to solve my problem if possible…n I hv never rooted my fone..n i’ve purchased online from flipkart…Plzz solve my problem if possible… n respond as soon as possible..!!!
    My system version is (21.11.14.titan_retaildsds.retaildsdsall.en.03retin)
    Build no. (KXB21.85-14)
    IMEI (353321068667305)
    Thank you..!!

  • jagjeet January 26, 2015, 2:40 pm

    sir i want to purchase mobile motorola droid turbo 64gb. please call me for guidance 09872039812 Amritsar Punjab 26-1-15

  • anand January 22, 2015, 11:26 am

    hi i am purchasue moto g 2nd gen on nov 2014 but now i have a problem mobile screeen is not on but ringtone sounds & notification sounds is coming but cannot screen on for attend my calls & looking my messages…..this all are happening at my travelling …so i am very disappointed…and then search google for service centre at egmore ….dayafter tomorrow i am going to handwork my handset(mobile)21/12/2014 representatives .are taking my phone and tell call tomorrow …but tomorrow are not any call from service or customer support…but after 2 or 3 days call from service to tell water locked and screen is repaired by RS 8000…..a new phone becomes 12999………but i called to motorola toll free no :18001022344….they responce my mobile is reassembled there is no problem at all you go and collect ur handset(mobile) with warranty could not pay no money for that but service centre rep ask 8000…..this is water lock problem this is not include within warranty we are not satisfied with service centre answer …….they are cheat me……how it is possible?pls give positive and real explanation it is only manufacture default……

    • Adarsh Kumar February 23, 2015, 2:31 pm


      Motorola Customer Service Centre Refused to repair within warranty period

      I had bought MotoX 1st Gen mobile phone 3 months back (I guess this was one of my most bad decisions). It suddenly stopped displaying anything on my screen. It is to note that I had not dropped it. You can also verify the same in attached actual image of my mobile.

      I visited Motorola customer service centre. As expected(In case of any problem they will change either motherboard or display), they said its display has problem and it will cost me Rs.12500. Over that they will not give me any written proof about mobile diagnosis saying that Motorola said so.

  • CHANDRESH January 10, 2015, 11:23 am


  • Sumeet January 8, 2015, 7:19 pm

    My name is Sumeet Gupte,
    I am an owner of a Motorola G 2nd Generation phone.
    Recently my friend broke my phone screen and got it repaired from an unauthorized dealer causing me to lose my warranty.
    After that I got my phone repaired from an authorized service dealer from Hyderabad. The screen they gave me already has some issues.
    I am extremely disappointed with this service and would like to speak with someone having authority to help me.
    The screen replacement is not upto the mark.
    I really do hope that Motorola has some customer satisfaction values and will help me out in this matter.

  • Mona Mishra December 17, 2014, 11:55 am

    I have lost my handset Moto G details are motorola XT1022 No carrier
    IMEI: 359299050935191
    Model Name: XT1022
    Manufacturer: motorola
    Carrier: No carrier
    Last activity seen on: Dec 16, 2014
    Registered date: May 19, 2014
    request you to block the phn so that no one can use it.

  • Michael December 7, 2014, 4:51 am

    I had purchased Moto G before 4 months. I am staying in kanyakumari. My battery is down. I couldn’t find any dealer or support in my local area. Can any one help to get the battery.

  • deepak naphade December 6, 2014, 7:25 pm

    I have purchased moto-G (second generation). It was delivered on 27th October 2014 by flipkart. Problem was observed in screen of handset so it was given to Navi Mumbai service center on December 1, 2014 for repair as it is in warranty period. It was given back on December 6, 2014 after changing the screen and motherboard. I did not have any problem of motherboard but they changed it without my knowledge. But they fail to furnish documents of new IMEI number. Delivery challan has been given but it does not contain any information of new IMEI number. I doubt they might tamper with handset? I want to know following information in order to fix this issue.
    1. Furnished documents of items replaced by Motorola Company not by service center?

    This issue is related to the security of customer and integrity of service center.I hope that Motorola keep both of them. I also hope Motorola value their customer.
    Handset information:
    Model no: MOTOG (2nd GEN) XT1068-Black.
    MSNNO: R47AXS7S56
    Old IMEI no.3592605364-7260/-7278
    Service center: mobile point
    Shop no.G-15, ground floor, nano wing, haware’s fantasia business park behind in-orbit mall,near vashi station, vashi.

  • Uday Kothari December 4, 2014, 3:40 am

    I have purchased Moto G (2nd Gen) mobile in Sept 2014 from Flipkart. Just within 2 & 1/2 months it started giving trouble and not getting charged. I have handedover the same to your Indore service centre on 24.11.2014 for checking but even after delivering of more than 10 days time I am not getting any response and on contacting them it was said that its socket would be replaced which has been ordered and will take 7 days. After 7 days when we enquired it was informed that another 7 days will require as part has not come. I do not understand why even such small parts are not available at service station for such hot selling product? Moreover attitude of your service centre staff is very rude and non co-operative. They even not bother to respond if any delay occur at their end. Everytime I have called them. Do you think anyone wait for 15 days to get repaied his phone? Does this mean that every one carrying a standby phone at his home? What I will do for 15 days wihtout a phone? Please instruct your service centre either to repair my phone today itself or instruct them to give standby phone or replace such a faulty product which require replacement of part in just 70 days of use.

  • Sunil Kumar October 13, 2014, 1:03 pm

    Hi Motorola,

    Take this as High Importance.

    I am getting many problems with my Moto G 16GB, as I see every one is getting main problem of Battery. It drains very fast and I am too facing same problem. It gets charged within minimum 6-7 hours for 100?.
    1. Battery
    2. Charger even replaced once.
    3. Gets hot in very short moment.
    4. Sometimes calls disconnects itself
    5. Sometimes mobile becomes silent while talking
    6. I experienced that with original charger battery gets charged within 6-7 hours but by other charger (Micromax or Lava) gets charged within 2 hours.
    7.Many times happened that battery ended last then we are unable to charge the phone and even we can not gets out battery so that at home or at private shop resolve this issue.

    At service center I was told to leave mobile only they can change its internal plate for each problem.
    If I submit my phone then I don’t have other mobile.

    I think it was my black day when I waste my money on Motorola as they launch new mobile in India.

    I am tired facing problems from Motorola.
    Motorola is making people fool saying they provide Call recording specification but till now they don’t have any answer.

    My main question from Motorola is that,
    Do you make your products running till its last warranty date?

    I expect My Moto G 16GB replaced as new as I bought it in this year.

    Further I am waiting for the appreciate response and solution from Motorola.

    I also want to post this giant issue on Twitter along with other social networking sites as well as spreading the bad service to my community.

    Thanks in advanced.

    Sunil Kumar
    University of Delhi

  • Sameer October 5, 2014, 7:28 am

    I have mobile retail shop in Bangalore I’m looking for franchise, agency or distributionship


  • Siddarth Pagariya September 28, 2014, 12:20 pm

    I want t repair my phone moto e speaker

  • Siddarth Pagariya September 26, 2014, 12:59 pm

    I want to repair my moto e mobile phone please send me toll free no of Jaipur with near place to kukus in Jaipur

  • Utkarsh September 24, 2014, 6:33 am

    Moto G.. Submitted at service center on 16th august and it has been more than 40 days and still no sign of recieving my phone.. what kind of service is this.. tried calling service center, customer service center, wrote mails, chatted with them, even contacted the head office. No proper response.

  • lalit September 18, 2014, 11:11 am

    moto g 16 gb ph liya tha .. 35 day se coustmor care m.hai. repair nahi kar rahe hai …. ab mia kya karu my no 9466946651 hai.. motorola ki yahi sarvice hai kya ….

    • hitesh September 20, 2014, 12:40 pm

      Well, join the unwelcome club. I wasted 3 weeks of my motox life in the service center and finally got a replacement. Add lots of time waste to it and agony, of course.

      • Utkarsh September 29, 2014, 6:45 am

        hitesh.. how did you get a repacement.. please help me out.. it has been more than 45 days since i submitted my phone..

  • rajesh September 11, 2014, 9:23 am

    180030004343 this no getting not available give us alternative no

  • rajesh September 11, 2014, 9:00 am

    How to use tv tuner in moto G mobile.Ipneed contact no to now specification.

  • Hitesh Goenka September 1, 2014, 3:13 pm

    My moto x had trouble reading the sim card 1 month after I purchased it from flipkart. I went to the nearest service center in Bagmari, Kolkata. They took one week and replaced the mother board. Still, I was facing the same issue. The nano sim that I am using is working fine on another mobile device. They told me to first get my nano sim card checked from vodafone. After taking my mobile home, I found the sim card holder broken. Now, I again had to waste my time over another unnecessary issue. I didn’t get any proper guidance and solution from the service center.

    Also, the power button and the volume button on the side are moving . Previously, nothing such used to happen. There is some gap near these buttons. Prior to the service, it was sealed tight.

    I am afraid that they have tampered with my phone. I would like a replacement, if possible or a refund. The service center I went to is unable to take the rightful action. Please shed some light over this issue or I will have to take appropriate action.

  • mukesh soni July 27, 2014, 11:44 am


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