Mirraw.Com Customer Care Phone Number, Office Address, Email ID

Feedback

Mirraw.Com Customer Care Phone Number, Office Address, Email ID

In this article, we are sharing the contact details of Mirraw.Com. It includes customer care number, tol free helpline number, support email ID, corporate office address, phone number, fax number, email ID etc. with reference of company's official website along with social profiles. Mirraw.Com is an online shopping portal. It offers various kind of products related to ladies and girls. Collection includes jewelleries, sarees, lehngas, salwar kameez, other accessories and gift items. Shailesh Jain & Anup Nair are the founder of Mirraw.com. They established it in year 2011. Mirraw Online Services Pvt. Ltd. is the parent company of this brand. Mirraw offers services like free shipping in all over India, 7 days returns, worldwide shipping facility, payments through credit card, debit card, net banking etc.

Mirraw.Com Office Contact Details

Mirraw.Com Office Address : Mirraw Online Services Pvt. Ltd, Room No. 4, 2nd floor, 252, Lucky Mansion, Bazaar Gate, Peri Nariman Street, Fort Maharashtra, Mumbai - 400001. Mirraw.Com Office Phone Number : 08080781780 Mirraw.Com Official Email ID : team@mirraw.com media@mirraw.com (Media & PR inquiries) jobs@mirraw.com (Careers and Jobs related inqiuries) sell@mirraw.com (Partnership related inqiuries) You can treat the official contact details as customer support contact details. As no specific customer care numbers are available of this company anywhere. So we suggest you to communicate with the official representatives regarding complaints, suggestion, feedback, reviews etc. related to the company. Mirraw logo

Social Profiles

Facebook Fan Page : facebook.com/MirrawDesigns Twitter Handle : twitter.com/mirrawdesigns For latest discounts, coupons, product launches etc. you are advised to follow the official social profiles of the company. The social media team of Mirraw.com can also entertain your customer service related queries.

Important Links

Jobs At Mirraw.Comwww.mirraw.com/pages/careers Which job profiles are vacant at Mirraw.com and how to apply for that. Follow the above link to get to know about the information related to them. Sell Your Goods : www.mirraw.com/pages/sell If you are intersted in selling your products at Mirraw.com. Then follow the above link to know about the procedures. Help & Contact :help.mirraw.com This page consists help articles, FAQ and contact information to obtain more details. Couponswww.mirraw.com/coupons For all discount coupons related information you must visit this page before making any purchase.

233 Comments

  • ASHOK BISSWAS

    2015-03-03 16:23:04

    2nd march i had orer to 8gb sandisk memory card purchase. but i have no conformation call or sms . plase contact my number 8981219123 / 7059182292

  • Gayathri Reddy

    2015-12-11 18:43:12

    Hi sir I vl join in mirraw .com

  • vanshika

    2016-01-28 05:01:29

    i ordered one dress piece but it was defective so sorry m not fully satisfied with it...

  • Laila Azizi

    2016-04-08 20:38:07

    Hi, whats the mening of the billing address? Thanks

  • Laila Azizi

    2016-04-09 21:57:23

    Whats billing address name mean? Any one help me pls, i want to order some clothes.

  • zakirahyder

    2016-04-13 12:18:19

    Pls refund my amount 1749 I return your product r last month i didnt recive my amont

  • vedkour

    2016-05-21 15:29:38

    Still you didn't deposit my refund Send your co no .we are very fad up to you. We go to court and social media My co no9466442211 vedkour Punia Hisar

  • jitendra alwani

    2016-07-07 08:49:21

    Pl refund of my amount rs 1549.product return 9th January.no reply managment so note this & reply early as possible

  • Preethi

    2016-08-10 09:25:48

    hi, I had ordered 2 dresses from mirraw both dresses were not at all good. the quality is very worst. Tried calling customer care so many times but no one answered the call. Let me know the procedures for returning the product and get my money back.

  • saradha

    2016-08-17 08:08:04

    I had ordered 2 dresses from mirraw.com quality is not good tried calling customer care no but not response how to procedure for returning the dress get my money back .

  • Krish Ramiah

    2016-08-19 07:55:19

    Hi Have been communicating with Ajay Dubey for refund on 2 items returned. Have not received a response not refund as yet on #584085 Order Number M576702242, Can this issue be escalated to Mr Shailesh Jain (co-founder) and who is in charge of sales for immediated resolution and refund

  • Aashish

    2016-08-22 07:12:21

    I was trying to contact customer care from very long time..but no response..

  • pushpa

    2016-08-22 07:23:04

    I had ordered 1 saree from mirraw.com quality is not good tried calling customer care no but not respons, i also courier the saree as given add by you and seller received it how to procedure get my money back . my order id is 646450601

  • saradha

    2016-08-25 06:39:07

    I have purchased saree and lehanga but not satisfied in quality so return the material many other time send the mail & calling in your customer care no but not responting kindly help me how can i return the material please help me

  • sonika sharma

    2016-08-30 07:10:10

    Respected Sir/Mam Sir/Mam 25 day back i can place a two order but in case my order is not pure and i can back your parcel for your address . and i can talk your customer care so they talk to you refund your payment . But sir i can again talk your customer care they talk to rudely for me .................. i complaint to this website ................. please refund my payment immediately.................. thank you Sir........

  • Sunita Singh

    2016-08-30 16:52:24

    Hi I have ordered two Sarees from mirraw but quantity is poor nd one saree is defective. I have tried calling mirraw help line number but no response for reverse pick up.. pls tel how to get back gud product.

  • Sunita Singh

    2016-08-30 16:55:48

    I have ordered two Sarees from mirraw but quantity of the same is not good and one saree is defective also. I have tried calling mirraw help line number but no response from you.. please tell how to get good product..

  • Singh gurpreet

    2016-09-14 15:05:38

    3510523223 i have no resive my persel and no tracking infromation and no ans costmercare

  • DINESH KUMAR GAUTAM

    2016-09-16 08:48:13

    Aapka saree ACHHA QUALITY KA NAHI H.AUR M USKO RETURN KARNA CHAHTA HU.

  • vashita sharma

    2016-09-17 02:56:14

    Whatever I Oder never receive what see the same on wesite .. The number which Mirraw has shared is never been connected nor any reply from mail. Its really disappointed no money back I m still stuck with my product with Mirraw thought no no response on phone or mail. Mirraw is not a trust worthy online showing anymore but just waste of time and a money.

  • swati

    2016-09-18 11:28:42

    I buy saree from mirrw,but quality of product is very bad,i want to talk customers care executive, try it 100of time bt yet not possible, pls help for refund of money.

  • Anupama

    2016-09-19 17:31:26

    I have received a damaged product how to return it plz help me..

  • RURAL PATEL

    2016-09-22 09:31:59

    I have just received a parcel.it has completely wrong items.its got some old western crappie clothes.i ordered an Indian black Anarkali.verry dissapointed with you guys.

  • PUSPITA PANDA

    2016-09-22 12:10:00

    M360377361 against above order i am unable to track my order against tracking details provided 2302100387 through DTDC courier. Unable to contact mirraw.com over +91-08080781780. Hence kindly provide solution.

  • hemawati bisht

    2016-09-28 05:03:55

    products and customer services are defective and horrible. my request to everyone dont go for further purchase pls pls pls

  • neha singh

    2016-09-29 11:02:44

    Mirraw... apke website se ak dress order ki thi jo ki neets fasion ki trf se delivered hue thi.... vo dress ka facric achcha nhi tha to hmne vo return kr diya h even vo correct address pe delivered bhi ho gya h... but mirraw ki trf yaa neets fashion ki trf se koe mail nhi aaya.....so plzzz help me...

  • bad company no response

    2016-09-30 01:54:56

    No feed back I have tried calling Mirraw no response. This is no good

  • naman kaushik

    2016-09-30 07:33:47

    I have return my dress. how I can change my dress.plz reply fast

  • Renu

    2016-09-30 16:37:29

    Even I am also not get any response from there side. Such a fraud site. I want my money back

  • Vikas mishra

    2016-10-03 14:59:03

    I had ordered 1 Salwar Kameez from Mirraw.com quality is not good tried Calling customer care no but not respons I also courier the Salwar Kameez a given add by you and seller received it how to procedure get my money back My Order id is -: M741550248

  • Niharika Kaware

    2016-10-05 05:24:13

    Have ordered some stuff from your site in the month of July and haven't yet received it... What a lousy and irresponsible attitude from you company and your employees aswell... No one gives a shit what inconvenience the customer is facing... You take money in advance and don't deliver the products at all, have you opened this company to cheat with your customers and loot their money...? Guys be careful and never ever order anything from this site they are nothing short of fraudsters looting everyone's money who don't want to address customer complaints #Mirraw #Cheaters #MirrawSucks

  • ibrahim khan

    2016-10-08 17:24:18

    Size small

  • tanu

    2016-10-09 14:12:24

    mene ek gown 2october ko order kiya tha lekin vo ab tk nhi aya contact no be nhi lg rha plij ap hme btaye ke kb tk hmara orer hme milega

  • Krishna

    2016-10-12 01:53:29

    I have tried to call over the course of 5 days and nobody has called me back once. I need to return my items because they are defective and of bad quality. It said on the website that returns were free within 7 days and now the email I received says they will not provide shipping charges. I am very upset with customer services and will not be ordering from mirraw again.

  • Poonam

    2016-10-13 10:39:27

    I am calling you from last 20 days my call was get disconnect on ivr and nobody call me back, my concern is about my Refund so many times I had emailed you and also had checked my consignment status it was delivered to the given address but I have not get any updates, you guys are going to give my money back or not??

  • sadhana

    2016-10-13 12:29:08

    No one responding while calling on customer care no, where i have to send the return product and how exactly i have to proceed ?

  • yashika manhar

    2016-10-15 10:37:52

    I have tried too many times calling u but the call was disconnected and was not received i really needed to talk to the owner

  • priyanka

    2016-10-16 04:48:28

    Even I am also not get any response from there side. Such a fraud site. I want my money back,

  • Anila Kumaran

    2016-10-17 02:23:05

    So Irresponsible people.I ordered jewelry from them one time and I got it within 10 days. Next time I ordered again, but more expensive stuff..I shopped for more than 200 dollars for jewelry since I had a wedding in April in April. 7 months back. I called them in May and they said the pack has not been shipped it's sitting there, and they said they're going to ship it that day itself. It's been past 7 months. They never responded to my calls. I'm just thinking of a way to sue these guys. They have should stop cheating people. Fraud people.

  • Anila Kumaran

    2016-10-17 02:26:36

    So Irresponsible people.I ordered jewelry from them one time and I got it within 10 days. I ordered again, but more expensive stuff..I shopped for more than 200 dollars for jewelry since I had a wedding in April ( 7 months back). I called them in May and they said the pack has not been shipped yet and they’re going to ship it that day itself. It’s been past 7 months. They never responded to my calls. I’m just thinking of a way to sue these guys. They should stop cheating people. Frauds!! I want my money back!

  • Ruma

    2016-10-18 05:00:02

    Poor customer care service.

  • Savita rawat

    2016-10-19 09:22:23

    ???? ???? ??? ?? ????? ???? ???? ??? ??? ??????? ???? ??? ?? ?? ??? ??? ??????? ???? ?? ??? ???? ??? ???? ?? ??? ??

  • Dee

    2016-10-19 19:28:05

    Awful customer service.. Won't respond to me, taken my money and dissappeared and blocked me from their Facebook when I wrote a comment on bad customer service. Lying cheats, I just want my order or money back. Disgusting cheats!!!

  • sneha chourishiya

    2016-10-20 07:59:54

    worst service. mirraw are cheaters. i ordered my lehnga from this site. i got the mail that is was dispatched from nandan courier. i have not recived my product till now. no one is recievivg the call. they are cheaters. i will go to consumer forum fr this. cheaters they are.

  • sneha chourishiya

    2016-10-20 08:02:14

    fraudsters

  • Rashid Khan

    2016-10-20 11:11:53

    my ordered number is M441220551 from this site and i got the full payment i got the mail that is was dispatched from DTDC courier. i have not recived my product till now. no one is recievivg the call and no email service is very poor

  • Pragati

    2016-10-21 12:03:00

    My order no.M062563137 and M428606673 both are faulty.its returning process is to long.....service provided is very poor n bad.

  • aarthi manikandan

    2016-10-21 15:49:05

    Very very very bad customer service

  • Geeta pawar

    2016-10-22 10:47:32

    Mirraw company is fraud .very bad service .

  • Shoma

    2016-10-27 03:35:27

    Hello, Fraud site and racket going in the name of online shopping. Its make me to think as this is fraud site. So far I have not received the refund amount, moreover I have to bear return courier charges as according to your policy. The very next day I had dispatched the product. None of the customer care respond back. If I will not get the money back I will launch complaint in cyber crime as fraud racket is going in the name of online shopping.

  • Shoma

    2016-10-27 03:36:40

    Hello, Fraud site and racket going in the name of online shopping. Its make me to think as this is fraud site. So far I have not received the refund amount, moreover I have to bear return courier charges as according to your policy. The very next day I had dispatched the product. None of the customer care respond back. If I will not get the money back I will launch complaint in cyber crime as fraud racket is going in the name of online shopping.

  • Savita rawat

    2016-10-29 03:32:45

    Reutn my produce

  • swapneel kukde

    2016-10-31 02:43:12

    I have order from mirraw Product is not proper condition. I have apply return request they said that return cost is not covered with mirraw... Its diwali vacations & they gv me deadline for return 31oct. They suggest ship from only "India Post". But mirraw can dispatch with worst courier co. like DTDC...? No bodies receive our calls also & no reply. Its my 1st & last shop from mirraw Hopeless?

  • Ritu Agarwal

    2016-11-09 09:02:23

    Please cancel my order of red saree which I have ordered u on 30 Oct and send me reply on my email

  • Jyoti

    2016-11-10 10:10:39

    Hi, I have reported this issue earlier also, I had placed an order to your online website on October 31, 2016 and paid online through my card. I supposed to get my delivery on this day but unable to track my order. I tried to reach your customer care several times but no one report at customer care. As per your email information I tried to track my courier with DTDC and as per their details this tracking number series does not belong to them. Please help me tracking my order or help me to get my money back. Order Number: M173208246 Ordered on : October 31, 2016 Regards, Jyoti Verma

  • Babu Lal Meena

    2016-11-10 10:59:26

    I have returned my Order No. M687378203 to Mirraw returns but longe time my return amount is not credit in my account. None of the customer care respond back. I request again my return money is credit in my account shortly,If I will not get the money back I will launch complaint in cyber crime as fraud racket is going in the name of online shopping.

  • Yogita

    2016-11-14 06:46:29

    Fake side mirraw I want to return the product and refund amount. But the mirraw team not suopported and not give me perfect address to return product.

  • Gayatri wadekar

    2016-11-16 16:13:51

    I ordered lehenga choli from mirrow...but they didn't send me dupatta with it ...I tried to contact customer care no but it always busy ...what should i do now?

  • Sridevi

    2016-11-18 18:52:56

    Thank you for using your SBM Debit Card 606XX8103 for a purchase worth Rs344 on POS  0000000100000000000 at CC Avenue_mirraw.com txn# 631214923267.this is the msg I got from my bank. Please inform that you got the money  or not for the product I lost around more than than thousand rupee  for returning and for booking other product I am very fed up.you people  don't receive  calls or have curtosy to call back.i chkd my account it is been debited but you people does not respond at all.i never expected this type of response from your site

  • Niranjani

    2016-11-19 07:19:30

    I have reported this issue earlier also, I had placed an order to your online website on October 28, 2016 and paid online through my card. I supposed to get my delivery on this day but unable to track my order. I tried to reach your customer care several times but no one report at customer care. As per your email information I tried to track my courier with speedpost and as per their details this tracking number is invalid. Please help me tracking my order or help me to get my money back. Order Number: M265852770 Ordered on : October 28, 2016

  • Suneelabhatia

    2016-11-23 10:58:24

    I have placed order for 6 pieces . Paid online through credit card . Received 5 , trying to contact your no from last 4 days . No exec picks up the phone or calls back . Not a customer friendly approach . My order no is M510600630. I haven't received one product - 861212. Pls sort this assp

  • antony prabha

    2016-11-24 12:57:38

    i have pay the amount for saree. But your side no informtion for tracking . When i got the courier pls send mail

  • antony prabha

    2016-11-24 12:58:40

    pls send my mail id tracking no

  • shalinichugh

    2016-11-25 15:31:41

    I order a dress nd pay with card...but I don't receive any confirmation message from mirraw.... Nd lines are always busy oñ your call centre

  • hemchand mundhoo

    2016-11-28 11:13:02

    58040409

  • Nancy antonh

    2016-11-29 01:28:24

    I have placed an order for neck chain and paid cash in advance in the month of October till now no response from your executive. Please look into the issue and sort out AsAp. Order no M508471743 . And I received the mail that my order is dispatched.and I'll receive by 2nd November. Please revert into the issue.

  • parvathi

    2016-12-01 11:31:56

    i have ordered blue net embroidered salwar with dupatta but your sent pink georgette lehenga choli. i have received with cash on delivery and my order no M050476858. please release my refund as soon as possible.

  • Anjeeta Shekhar

    2016-12-02 03:40:08

    I am suffering. Order no M163163621 is not having any current status as per is informed it's tracking number 1571200040625 via DTDC shows invalid number so I am unable to get any information of its current status

  • Anjeeta Shekhar

    2016-12-02 04:05:05

    Kindly inform the status of order no M163163621, I m suffering because I don't get any information after prepaid money on this order from www. mirrawcom

  • Sugra

    2016-12-02 10:26:57

    I am suffering order no M845737748is not having current situation call centre 8080781780 is not answer please solve my problem

  • Sugra

    2016-12-02 10:27:55

    I am suffering order no M845737748is not having current situation call centre 8080781780 is not answer please solve my problem

  • Shobha Kerkar

    2016-12-02 15:32:49

    This is my ordered I'd M734018844 I had placed order for this two saree's due to poor quality it was already returned to the dealer's of both saree's but till date no actions has been taken and my money is still pending with mirraw Details of courier through which saree's was returned. LR NO 2073101003638 LR NO 2073101003640 Maruti courier Vasco Goa B BELLA CREATION Delivery Date: 11 Nov 2016 Pink plain chiffo... (#M1469498) 1 Rs 623.0 priya fashion Delivery Date: 11 Nov 2016 Awesome Pink Prin... (#M641925) 1 Rs 999.0 Even account details was provided Details of savings account Bank of India Sancoale Branch Goa Name Neitia Kerkar A/C No 101610110000925 IFSC Code BKID0001016

  • Sonal Pratik Potdar

    2016-12-06 05:26:58

    I called many time on customer care number but from their they didn't response yet what should I do?

  • Komaal

    2016-12-06 06:40:08

    Order: M633723563 ORDERS I HAVE RECEIVED on 30.11.2016. Order Details : 1. MARUTI CREATION Completed 3702579661 Grey embroidered georgette semi stitched salwar with dupatta Grey embroidered georgette semi stitched salwar with dupatta USD 22.04 Quantity : 1 Total : USD 22.04 Semi Stitched Material - FREE 3. FFashion Completed 3702579661 Black georgette embroidered semi stitched salwar with dupatta Black georgette embroidered semi stitched salwar with dupatta USD 24.22 Quantity : 1 Total : USD 24.22 Semi Stitched Material - FREE 6. Vastra pari Completed 3702579661 Orange georgette embroidered semi stitched salwar with dupatta Orange georgette embroidered semi stitched salwar with dupatta USD 19.37 Quantity : 1 Total : USD 19.37 Semi Stitched Material - FREE 7. Ravechi Fab Completed 3702579661 Pink net embroidered unstitched salwar with dupatta Pink net embroidered unstitched salwar with dupatta USD 18.9 Quantity : 1 Total : USD 18.9 Semi Stitched Material - FREE ORDERS I HAVE STILL NOT RECEIVED!!!! When am going to receive below two orders????? 2. Global Corporation Completed A36642280 Beige embrodaired gerogette semistiched salwar with dupatta Beige embrodaired gerogette semistiched salwar with dupatta USD 27.52 Quantity : 1 Total : USD 27.52 Semi Stitched Material - FREE 5. BMR E TRADE Completed A35746448 Blue embroidered georgette unstitched salwar with dupatta Blue embroidered georgette unstitched salwar with dupatta USD 22.01 Quantity : 1 Total : USD 22.01 Semi Stitched Material - FREE CANCELLED ORDER: WHEN ARE you refunding me the money for the cancelled order? 4. fashionhub Canceled A36548983 Blue georgette embroidered semi_stitched salwar with dupatta Blue georgette embroidered semi_stitched salwar with dupatta USD 20.94 Quantity : 1 Total : USD 20.94 Semi Stitched Material - FREE Not providing a professional service to foreigners!!! No one answerinh ohone calls and mails!!! Close the site if you cant provide reliable service quality to foreigners!!!!

  • Mitali

    2016-12-13 02:12:39

    It's been ten days what happened to my order...when will I get it....if u can't send then return my money...my order id isM367734671....my phone no is 9971178852

  • kahkashan khan

    2016-12-14 14:41:07

    it is my request to all please dont dealing this site for any product and specially i am giving suggestion for clothes. quality of product and service also is disgusting. i am suffering . nobody is here for the customer query. this is cheap idea of the company that customer will pay the amount of return. it means we have only 2 options hold the poor product or bear the money of return.again disgusting.

  • Nisha menon

    2016-12-15 06:34:05

    I am very disappointed with this site and sorry to say ur customer service is also not up to the mark.....i had purchased a earring wich came defective and till now my problem is not resolved and im facing this inspite of me shipping back the product to ull.

  • anitha

    2016-12-15 06:54:02

    sarees are nice

  • anitha

    2016-12-15 06:55:07

    sarees r nice

  • Subhankar Jana

    2016-12-15 07:47:06

    I am disappointed online shopping.....

  • Naina dubey

    2016-12-15 10:38:03

    09594246501.they have cheated .money not refunded as yet.cheaters cheaters.shameless people

  • Shalina

    2016-12-16 04:36:18

    You guys really need to buck up with your customer experience.. Especially when u know you are competing against some of the really efficient online marketing stores. It's seriously disappointing to say the least.. Your customer representatives are ineffective and of no use. One can never connect to you so claimed toll free number which is actually chargeable. If you can't live up to the commitment.. Kindly do not make one!

  • Saraswathi

    2016-12-20 10:02:34

    Whether cash on delivery is available for the imitation jewellery

  • Saraswathi

    2016-12-20 10:04:43

    Whether cash on delivery is available for jewellery in mirraw

  • himanshi bhardwaj

    2016-12-24 16:02:59

    I like this site i hqve ordered something earlier and it was fabulous

  • Manu patwal

    2016-12-25 04:29:29

    I have ordered one dress nd after that i had cancelled it but my balance is not refund and i m waiting from 15 days

  • Rakshita

    2016-12-29 08:08:49

    It is the worst ever service I've experienced till now

  • Anooha

    2016-12-31 07:20:04

    The products are really very good

  • Bhavna patnaik

    2017-01-02 16:15:41

    I have ordered one suit since last 10-15 days ago but not yet received my order.

  • Rathna

    2017-01-03 08:39:11

    Fed up of this Mirraw , returned product no refund not getting connected to CC number also, even if gets connected reps don't respond properly it's being serious hectic, take an action soon

  • SASI KUMAR

    2017-01-03 15:01:19

    I guess all the positive comments in favour of Mirraw are paid or scripted. They have no customer service whatsoever, an eyewash. This online store is a disgrace to the former entitle. They are either careless after receiving cash or fraudulent. Would encourage people to not to give this WHATEVER-BUSINESS-MODEL any shit.

  • A.P.Thara

    2017-01-03 15:36:53

    Replacrment of product received on date product order no. 141641445 dated 30.12.2016

  • babita meena

    2017-01-04 10:46:47

    Sarre not come otder in 15/12/16 pleeas fast action information me

  • babita meena

    2017-01-04 10:51:19

    Saree not come order date 15,12,16 order number -M444453013

  • Jayanthy R

    2017-01-05 06:07:13

    Order not confirmed even after 11 days Very poor service

  • surinder kumar

    2017-01-05 07:19:00

    suit not come order date is 17.12.2016. Very poor service. no body responce

  • Biju Mathew

    2017-01-06 06:05:11

    I have purchase Red Velvet Cream Lehenga in Novermber, 2016 But I got the Deffective Piece. And I oinformed to Mirraw at the time of Parcel Opened and I send the defective Piece pictures to Mirraw. They asked me to send back to the defective piece , I already given back to them and thay have received the deffective piece. But till date they have not refund the amount. when ever I wrote a mail them their reply is : YOUR TICKET NO XXXX has been closed. they have asked to me give my bank details I gave them to my HDFC bank detail , some weeks after I asked them I not yet get any refund in my account. they replied to me we cant transfer in HDFC ols give us to alternate bank. at the same time I gave them to SBI account details. but now more than 3 weeks ago no refund yet to be received at my account. MIRRAW IS A BIG BEGGEER WHO IS NOT BEGGING BUT TAKE THE MONEY FROM CUSTOMER AND SEND THEM TO DEFFECTIVE PIECES AND NOT MAKE ANY REFUNDS. SO I Request you all to not to purchase any thing from MIRRAW> it so better you can purchase from amazon, e-bay, flipkart, shop18, shopclue, onemi etc.........they are very responsible to their valued customers.

  • Manu patwal

    2017-01-06 07:41:58

    I had ordered one dress nd i cancellwd ut but my refund waiting time was 29 dec. But i had not recievw my refund back

  • Manu patwal

    2017-01-06 07:43:05

    I had ordered one dress nd i cancellwd ut but my refund waiting time was 29 dec. But i had not recievw my refund back orde no. Is M276031140

  • deb sankar pandey

    2017-01-07 08:14:47

    i have order no. 836385542 & item code is #m1166615 blue plain benarasi saree. but i am not deposit my rs. 949/- is my problem.now i want that product.if it is available this time , please reply .

  • Shubha

    2017-01-11 07:30:18

    Mirraw is wonderful

  • Neha chaudhary

    2017-01-13 11:17:52

    I want to return the saree...bcoz material is very poor....so can u tell me the process of return the products....

  • dayal mandal

    2017-01-16 13:03:56

    My item is not ressive there date 13 january is expire....plz solved my problam

  • shaila

    2017-01-18 11:16:30

    I have returned order No.Order M416782446. Please reply to my e-mail. Regards,

  • V.p.rao

    2017-01-19 10:43:58

    The cloth is very very poor and the colour is also very different.

  • Dharmesh shah

    2017-01-21 17:01:51

    I did not like prouduct as we expected and the money we spent did't compare with the prouduct.so can we have a customer service number.

  • sadhana

    2017-01-24 07:08:22

    Hello, I have order lehenga which i have received very bad quality order no: M187686175, its almost 40 days I have returned product within 2 days according to mirraw policy because have not received right product -color, design, quality every thing is completely different . till date i have not received my money back.returned detail:3\12\2016 shree shyam air courier sevice: courier no: 413615 . I try to contact so many times always busy and i have mailed more than 15 times msg only i have received is under process i don know how many times you guys need more to refund very bad service.

  • Rafia

    2017-01-24 12:23:38

    09959285278 I have ordered half saree but i got lehanga saree which is short in length.colour is also different.I want to exchange it.please tell me the process.

  • Riya Banerjee

    2017-01-25 08:57:10

    08334834297.. Worst material.

  • Rohit giri

    2017-01-25 13:13:37

    Mirraw is bad website and bad service we can return our product poor quality of saree and not received call

  • Rohit giri

    2017-01-25 13:15:21

    I have ordered saree from mirrow the saree quality is very bad and not received the call please return our parcel

  • meena

    2017-01-25 14:15:51

    I have ordered a dress the dress it was shown in online and the materail that i have recieved is entirely different,i have returned the product by DTDC courier ,till now i didnt get my payment back. very worst services..................

  • komal dhaliwal

    2017-01-28 14:04:03

    please return my order.Today i got my delivery , but i am not satisfied with the fabric , please refund my amount of Rs:858. Please let me know the proceedings.i got my order by cash on delivery

  • Bhawna

    2017-01-29 14:27:54

    I purchased a Gaown from mirraw. It was very bad fabric and worst colour..i ruturned the parcel but my amount not refund yet... mirraw such a pathetic site....worst service...worst fabric....very disappointed..request you to please refund my amount... My order id is - M703454144

  • Priti Shandilya

    2017-01-30 10:50:12

    I have purchased a suit by mirraw..company send me bad products after 15 days..I returned product..now 15 days complete but still I have not received my amount..and no one answers my call. I waste my whole day to return and 120 rs. Waste for return courier service. Its very disappointed. Now I request to return my money...

  • Wilson Godimadi

    2017-01-31 10:25:24

    As discussed with you on call within 24-48 hours the refund will be reflected in your account, request you to please give us sometime

  • Wilson Godimadi

    2017-01-31 10:54:49

    Hi Komal, We are really sorry for the inconvenience caused to you. Can you please help us with your order number so that we can help you further. If you have any issues you can email us on wilson.godimadi@mirraw.com

  • Wilson Godimadi

    2017-01-31 10:55:13

    Hi Meena, We are really sorry for the inconvenience caused to you. Can you please help us with your order number so that we can help you further. If you have any issues you can email us on wilson.godimadi@mirraw.com

  • Wilson Godimadi

    2017-01-31 11:06:33

    Hi Rohit, We are really sorry for the inconvenience caused to you. We have sent you a personal email on your registered email address. Kindly request you to please revert on the same and we will help you to solve all your queries ASAP.

  • Wilson Godimadi

    2017-01-31 11:07:24

    Hi Rohit, We are really sorry for the inconvenience caused to you. We have sent you a personal email on your registered email address. Kindly request you to please revert on the same and we will help you to solve all your queries ASAP.

  • Wilson Godimadi

    2017-01-31 11:12:38

    Hi Bhawna, As discussed with you on call the refund will be done within the next 24-48 hours. Please give us sometime. If you have any queries please email us on wilson.godimadi@mirraw.com

  • Wilson Godimadi

    2017-01-31 12:17:51

    Hi Rafia, We tried calling you but you did not picked up the call. After checking I see that the product you have ordered is lehenga saree and we have delivered the same to you. If you have any issues please email us on wilson.godimadi@mirraw.com and we'll try and sort this for you.

  • Arun Sj

    2017-01-31 12:20:50

    I have purchased a suit frommirraw..Product is of bad quality and Ireturned product..Worst shopping sites..Never purchase from this sites..pathetic one...Worst quality product.Never recommend these site for anybody. They even don't refund the money and never respond back.. Poor customer service...

  • Arun Sj

    2017-01-31 12:21:24

    I have a anarkali suit from mirraw..Product is of bad quality and Ireturned product..Worst shopping sites..Never purchase from this sites..pathetic one...Worst quality product.Never recommend these site for anybody. They even don't refund the money and never respond back.. Poor customer service...

  • Wilson Godimadi

    2017-01-31 12:37:22

    Hi Sadhana, We are really sorry for the inconvenience caused to you. We tried calling you but you did not picked up the call. We have sent you a personal email on your registered email address with a resolution. Kindly request you to please check the same revert on it so that we can solve all your queries

  • ghazala

    2017-02-04 09:46:30

    The wat we saw in the image is exactly different from wat we recieved, the product quality is very poor and also there was no answeres for call and I never recomend this website for others.customer service is also very bad...

  • ghazala

    2017-02-04 09:51:07

    The image wat we saw in website is completely different from wat we recieved,the quality of the product is really very poor so I never recommend this website for others and also the customer sevice is very bad they dont even recieved the calls....

  • M G Muthalib

    2017-02-07 05:27:43

    I have been trying to order kurtis through your site no avail or unsuccessful Request please assist.Also wish to be agent for your products in SriLanka.Appreciate your views.

  • Riti sharma

    2017-02-07 15:41:39

    09916233301

  • Riti sharma

    2017-02-07 15:43:14

    I placed order for lengha which was totally different even I m not able to return product plz help me

  • Monica

    2017-02-09 08:31:37

    I want to return my product customer care not picking up my call ..I received my product today n I m not happy with the quality. .please prosess return as soon as possible. ..my order I'd is - M537565605

  • Paras Shah

    2017-02-13 06:05:31

    Dear Team, I tried to find the customer care contact number but unfortunately i didn't find so I ties calling your office No 08080781780 and it is going on hold. My order No M423218757 was delivered on Sunday. We wanted to return the order as the the product shown in the Image is different from the actual. when I booked the product via amazon payment. Kindly help me with this.

  • Anamika Singh

    2017-02-17 07:22:21

    Please return your order i have called you, mail you but no response from ur side order no.787786781

  • Meera

    2017-02-17 11:51:03

    I am not at all happy with ur product.plz return it back.otherwise I file a case against this

  • Deepa singhania

    2017-02-19 07:30:34

    Yesterday I received my order but completely disappointed with your product material & price. What photos you keep on your website and what you deliver is completely worst. Please change my product.

  • Deepa singhania

    2017-02-19 07:31:50

    Yesterday I received my order but completely disappointed with your product material & price. What photos you keep on your website and what you deliver is completely worst. Please change my product. Order nu. M356521422

  • sandhya

    2017-02-21 07:10:39

    i dont like it that app.

  • farheen taj

    2017-02-22 05:06:00

    i hate this app.no one can answer me .thos aap is bakwas

  • farheen taj

    2017-02-22 05:06:27

    i hate this aap

  • Sneha

    2017-02-23 08:04:00

    Worst app... Unworth to carry on business... Useless

  • Sneha

    2017-02-23 08:04:56

    Worst app... Never purchase anything in this site

  • B K Gangadhara

    2017-02-23 08:30:38

    my order ID MO 55768528 dated 28/07/2015 returnrd but the refund was not done by the company

  • Deepa singhania

    2017-02-23 18:30:12

    Last three days i will send money mail to return our product.. but there is no response on your side.. Please return my product and refund money. 9639063058

  • Salma mirza

    2017-02-24 15:25:55

    My Order no - M028443230 . I have returned the product but still I have not received any refund it's almost 2 weeks .

  • Nalini Puncham

    2017-02-26 19:40:59

    Good day I would like to engage in a business agreed with ur company but I would like to come to India and sellected my clothes personal can I get ur address and can you get a suitable hotel I can stay in . Thank u Nalini

  • parvathi

    2017-03-02 06:32:45

    i have ordered blue net salwar suits but they send orange lehenga choli . i send it to their company with courier tracking but they didnot transfer my amount. almost one month will happened.

  • Leena Sharma

    2017-03-07 13:39:08

    I purchased a saree from the site and its material was not at all good . I have courier it and it's been 2weeks n more but they have not refund my money. I hope no one will shop from their site,who doesn't value a customers time.

  • Archana Jha

    2017-03-08 07:53:46

    Please return my product, contact number:-8877741575

  • Mariyachaudhry

    2017-03-08 10:38:42

    I want to return my product.

  • Mariyachaudhry

    2017-03-08 10:39:53

    My contact no. 9696158668

  • Aftab khan

    2017-03-08 13:47:47

    My number is 9883864472 I want to return my product

  • amit sonkar

    2017-03-08 16:28:59

    Can you plz return your product

  • amit sonkar

    2017-03-08 16:30:11

    My no. Is 7518854962

  • khushboo

    2017-03-09 08:01:45

    I want to return product

  • mohd ansar

    2017-03-09 13:21:52

    if i want talk to costumer care how to i contact tere is no number so pls give costumer care number thanks

  • Asha

    2017-03-13 03:00:23

    Nice sarees inmirraw

  • Asha

    2017-03-13 03:01:38

    How can i email mirraw.what is the address to email mirraw

  • Ravi verma

    2017-03-14 07:55:57

    My order no - m602525275 this is very bad product, so this product returned . how are returned this product.

  • RUCHI CHAUHAN

    2017-03-16 06:19:54

    Your product order no.: M036135210 is very bad quality..i am not satisfied your return product service also...

  • RUCHI CHAUHAN

    2017-03-16 06:33:17

    600 hundred rupees i will pay for courier return back surat gujarat ...then you have to money back for courier..

  • rehana

    2017-03-18 13:33:23

    i want to return my order the quality of product is not good..................my order no is M-274666744 PLEASE GIVE MY MONEY BACK

  • lalana morje

    2017-03-18 18:53:14

    i want to return my order the quality of product is not good………………my order no is M-742511867 PLEASE GIVE MY MONEY BACK

  • rehana

    2017-03-19 07:57:10

    have you return your product??

  • popy boro

    2017-03-19 11:30:00

    The product is very bad I want to return the productso kindly give me my money and my order no is M486306572

  • SURENDRA KUMAR

    2017-03-21 07:54:26

    i return my order the quality of product is not good………………my order no is M-830664528 PLEASE GIVE MY MONEY BACK

  • Sharmilla patil

    2017-03-21 10:19:39

    Very poor product i want to return my product

  • Sakshi

    2017-03-24 12:11:05

    I am not gonna complain about the product. But customer services of the Mirraw is very poor. nobody pick up the phone. In fact returning policy is so bad if I knew then I would never going to order from it. I m regretting. I still don't know I should returned the product coz the money back guarantee is not sure..

  • Adyasha Mohapatra

    2017-03-25 08:42:02

    This is regarding my order on 15th March. No. 577657025 which is not yet confirmed. Customer service number doesn't work. I have mailed you over 3-4times.with no response. I want my money back immediately. I don't want your product. Highly dissatisfied with your company. I want immediate results or i will file a case in consumer Forum. U

  • Adyasha Mohapatra

    2017-03-25 08:51:22

    This is regarding my order on 15th March. No. 577657025. Which has not been confirmed yet. I have been mailing you from last 8days. More than 3-4mails no response from your side. Customer service number doesn't work. No one receives. Awful service. I want my money back. Don't want the product. Take immediate action or I will file a case in consumer Forum. Worst site to purchase ever

  • Rashmi

    2017-03-27 02:32:24

    I ordered a pair of bangles and shadow diya thru your site, but payment was made through amazon as your procedure was not friendly. But worst experience of my life nor the product is good, nor the size is correct, I tried going through your site to return, it says no ordered even after enterung my ordered no. Customer care no. nobody responding, i want to return the product and want my refund. Never i will buy from your site it is just lost in wilderness.

  • Bhawya

    2017-03-30 11:52:35

    Shopping from mirraw was a nightmare. Ordered product worth rs 1968/- spent 200/- in sending it back to vendor . And refund ... no scope ... they say refund is completed but I didn't got a single penny in my account. Horrible! M gonnaa register complain in consumer forum.

  • Tushar

    2017-03-30 14:44:44

    Hi, My return order ID is M004857376. I had requested the return for the following product in the order: Palash fashion's Royal Looking Pink and Beige Color Satin Chiffon and Net Fancy Designer Saree I have couriered the product with OVERNITE EXPRESS And the tracking number is 1302837465 I would like to have Refund for the product. I have complained so many times... But u are not providing my money . What the hell I need my money.. if proper action is not taken by you then I will see you in court.

  • Rabia

    2017-03-31 07:24:50

    Refund is not processed for two products. I have sent the order on 21/03/2017 and I m yet to receive my refund. None of mails are replied. Treat this as high priority and check asap

  • Baishali patra

    2017-04-01 12:28:06

    The product of mirraw was disaster..the ppl of this site are fooling people.they are showing something else and sending something else and person in this site are not picking up any call for return purpose .and surely I will give a complain about this site in consumer court for there product

  • Baishali patra

    2017-04-01 12:43:43

    You got ur money back or not...actually I have also got a disaster product.

  • Priyadarshini

    2017-04-04 06:17:00

    Pathetic service. no one answers the calls or responds on emails! How does one reach ? I was asked to return the product i disliked spending my own money! They claimed that its mentioned on their site which i failed to see anywhere. Now i am trying to follow up on my refund and there is absolutely no response. This is the only site where i have faced such issues

  • BHAWYA SHARMA

    2017-04-04 17:03:02

    NO BAISHALI PATRA, no money till now ...1968?- damn these people need to be sued. am not getting what to do..

  • v.parvathi

    2017-04-05 08:22:48

    The product of mirraw was disaster..the ppl of this site are fooling people.they are showing something else and sending something else and person in this site are not picking up any call for return purpose .and surely I will give a complain about this site in consumer court for there product

  • Sangeetharao

    2017-04-07 04:30:40

    Very bad service ..no one picking d call.. delivering getting late..dis s d only site which i faced many issue..

  • Poonam

    2017-04-09 11:43:47

    Worst place to shop...They r fooling the ppl they don't give any response. I want to return my product...BT can't as no body picks the fone ..

  • Naveen Kumaran

    2017-04-10 05:31:31

    Very poor service. The product is extremely different from the picture. No return facility as they don't pick up the call. Please don't go for mirraw. Worst online ethnic store. Only build up tagine -" india's largest ethnic store "

  • Umar khan

    2017-04-10 18:44:13

    My others is not received very long time

  • darshna patel

    2017-04-11 12:02:18

    You are bloody fool and does not give me not any responce

  • Mithilesh

    2017-04-12 04:34:25

    Idiot jub handle nahi kar sakte ho ph ko to helpline no q issue kiya hia kamino

  • Gayathri

    2017-04-12 12:02:32

    Please return my order...My order number is M717417652..The dress was damaged.. Please return my order and repay my amount

  • shanenepeer Mahomedhossen

    2017-04-12 18:42:18

    one free sarwar kameez missing as per deal there was a free offer on salwar kameez white and blue order no M837270766. Also one pair white sleeve is missing in one of the salwar kamiz. please do nessasary.

  • Zeba

    2017-04-14 18:59:36

    Hi, When will i receive these orders M441371257 & M762417462 ?? Just received one product of first order... Dont know where are others... And they dont even answer the call... First product was pathetic.. Dont have time to return it... And they will not even send someone to take it... And rest of the 2 products are not yet delivered... Whats going on?? It it fake...what about my money?? Need resolution

  • sudhapriyamohan

    2017-04-15 06:00:29

    Horrible service for my order M673138456 and M033412031. When we are ordering it is not out of stock but after paying online it is out of stock and when ever we call they are not picking up the call. The order finished in 36 bought from Sri Fine Jewellery and they have cheated me by giving small kids waistbelt. I've complained about this in mirraw and no action taken still now. Don't buy in mirraw by online payments can do COD.

  • priyanka

    2017-04-15 06:18:54

    sir ye saree order ki thi jo pasand nhi aai ye kal 14.4.2017 ko delivered hui h. ye return karni h order no. 6523-M757438858-2572246 money return please.

  • aradhana

    2017-04-18 07:47:24

    plz return my order ...............my order noM307432056-2587485 ,,,,plsss return this

  • Siva Jyothi

    2017-04-18 08:00:38

    Please return my order I don't like this Product My order No. M744388527

  • Kirti raicha

    2017-04-18 16:40:26

    Very poor quality material not received all the items as said. Poor customer service very very disappointed. I would not advise anyone to order from here

  • VEENA SAWHNEY

    2017-04-19 17:05:35

    WORST SERVICE YOU CAN IMAGINE EVERYTHING IS GIMMICK. THERE IS NO SUCH THING FREE DELIVERY & FREE STITCHING I GOT MY ORDER HALF STITCHED & HAD TO PAY $87 CAD ON TOP OF $200 . NEVER EVER ORDER ON MIRRAW SITE . THEY ARE MAKING FOOL OF PEOPLE . NOTHING IS SAME LIKE THEY SHOW IN THE PICTURE

  • Santoshi Thakur

    2017-04-21 16:49:26

    Hello, I have sent you guys email regarding return of dress material but no response from you guys .....It's been week now ... I want you guys to refund my money and reply.

  • Iqbal Ansari

    2017-04-26 10:08:07

    worst services ,all products are worst.Please dont buy from mirraw.

  • shubhangi

    2017-04-27 05:24:01

    Till wen u will delever?

  • Ash

    2017-04-27 12:00:30

    Thanks for Sharing.

  • Suchitra

    2017-05-03 04:45:45

    the came to deliver the order at 1:00 am that time i was not available & when i called them regarding this issue they talked very rudely & refused to delivered the order & choosed to cancel the order.

  • sarita yadav

    2017-05-09 18:01:38

    I got defeated pice. I want to return this.

  • anusha

    2017-05-10 08:00:40

    please return my product, if not iam finish I had buyed saree with my hided pocket money please return my product

  • anusha

    2017-05-10 08:01:17

    please return my product

  • Jhanvi Mishra

    2017-05-11 07:56:40

    This is the world worst website. Poor services and poor credit history.. They have taken my money and not yet returned till date.

  • Mohini

    2017-05-20 10:25:58

    Sir. Plz return our product.... Jis is totally different which we ordered even colours also not the same... I m to talk or satisfied with your product.. Amounting rs. 1500 order no:mm170144337

  • Mohini

    2017-05-20 10:29:42

    Mohini Sir. Plz return my product…. This is totally different which we ordered even colours also not the same… I m not satisfied with your product.. Amounting rs. 1500 order no:m170144337..plz return my product otherwise I have to take step for consumers court... Bcos this is cheating

  • sanjay kumar

    2017-05-22 06:47:59

    Please return my gift .Jaisa order kiya tha material usase alag hai mujhe pasand nhi

  • sanjay kumar

    2017-05-22 06:49:19

    Please return my gift.Jaisa order kiya tha material usase bilkul alag h

  • sanjay kumar

    2017-05-22 06:56:29

    Please return my gift .Jaisa order kiya tha material usase alag hai mujhe pasand nhi order nbr M620263642 and its price is 2261 rupees sipping charge adding cost is 2310 rupees only...

  • Sanjay kumar

    2017-05-22 06:59:20

    Return this gift

  • rouis

    2017-06-05 11:57:05

    Good morning i have question from the bustsize 42 it is the taille France you Indian Think you

  • Kishor magar

    2017-06-19 15:26:18

    Hey, My name is kishor i have small business i just see your marketing online I want to need some splendid lehenga

  • Dr (Mrs) Kamal Dhawan

    2017-06-29 17:11:48

    I returned a product Order No. M711542 item No. FV 3034 under Registered Parcel and have been trying to seek refund of amount paid online back to my source account. I have contacted your support team many times and sent many mails in this regard. Your Mr. Poojari sent me mail on 24th June 17 stating that Refund would be made on priority . This has not been received till now. Please send the refund via NEFT without further delay. Dr (Mrs) Kamal Dhawan

  • Anitha

    2017-07-11 04:30:34

    Such a worst site I ordered maang tikka after order has been confirmed no communication from mirraw.

  • INA

    2017-07-20 16:41:56

    how to do the measurement by inch?

  • dalia dey

    2017-08-17 16:17:57

    My parcel is damage or wrong produc..i request my parcel refund or return money..so i am happy..or happili shopping .

  • Aditya bhosale

    2017-08-26 03:11:24

    Very bad Service by mirraw. They have send a wrong product to us, we ordered a saree for Rs 7320 and they send a cheap Saree with another product. We are trying to contact them for last 2-3days and they are not responding. Bad service.

  • mohitsolanki

    2017-09-07 11:21:58

    i want to replace my order m785405838

  • SARITA

    2017-09-20 10:33:14

    CAN YOU PLEASE PROVIDE ME WITH YOUR CONTACT NO. AS I NEED ABOUT 6 LEHENGAS AND NEED CONFIRMATION ID THEY ARE AVAILABLE AS PER MY REQUIREMENT.

  • Rishta

    2017-09-23 04:43:11

    Hi. I placed an order on the 20th September 2017 and already made the payment as well. But yet my order is still pending and has not been confirmed. Can I please get a help concerning this particular matter

  • R N Goswami

    2017-09-25 08:30:09

    Sir I purchase one saree online from ur agency, but I has send the msg more time. Ur saree is cutting three places joints and no response from ur side. I m very disappointment frim ur side. Saree is cost 899/. Sarees ref No. Buyer's Order no & date M 882130041 14 dt 14 sep 2017. Pl take action immeditely otherwise i send the complaint consumer .

  • Richa

    2017-09-30 05:36:46

    Disgusting disgusting disgusting. I have never bought such cheap quality stuff in my life. They are fooling the customers by selling very cheap quality that you get in fadi bazaar and charging very high prices. The quality is very very very disgusting. I put forth my request on emails and phone calls regarding quality issue. I paid $150 dollars for a earring. I would have got silver jewlry in that price. They sold me most pathetic quality of kundan with something that you would easily get for 100 rs. They are thourough breach and disgusting company. On putting forth my request on quality issue and generating refund, they blocked all my numbers. I don't know what to say. I am disgusted and worried that businesses like these have come up online who are fooling the customers.

  • Amina rouf

    2017-10-15 14:10:10

    Hi I had placed two orders..although I received my first order.i am still waiting for the second order to be despatched..order no.m015868881

  • Janet

    2017-10-23 20:43:32

    I placed an order and was told I would receive notification regarding the sizing of the pieces but nothing to date. How will you know what size to send without contacting me? There was no area to check for sizing. Please respond quickly . Thank you.

  • Prachi bhatt

    2017-11-03 16:08:52

    I had placed an order on 27 October 2017 and I had made the payment through debit card. I have not received my parcel yet. When I willet that parcel . my parcel number is m200638848 its a nose ring. Please reply me on my e mail I'd. On 4 rth it will be delivered . but 4rth November is holiday and pragati college will be closed so please reply me in this I'd.

  • Prachi bhatt

    2017-11-03 16:10:10

    I have given my college as address that why I am worried please reply.

  • Pragya Mittal

    2017-11-13 13:25:22

    I have been writing an email to your customer care at mcare@mirraw.com, but to my disappointment I have not recieved any reply from them so far. I am pasting the email below. I hope to get a reply ASAP. --------- Hi there, I had placed an order with Mirraw first on 16th October 2017, which was cancelled thrice from your side (summary below). I hoped to get a refund assuming you cannot procure the product finally. However, I got a sudden confirmation on the same day for my order saying the products have been processed and dispatched, followed by few other emails confirming dispatch and tracking information. I continued to wait for the delivery that I should have received on 26th, which I never did. I contacted your customer care telling them I need the ordered products for an event that was held on 3rd Nov 2017 but none of your customer care executives could help more than saying that the order has been dispatched and has left Delhi. Your customer care executives promised to get back but never did, leaving me with no choice but to order similar products from another website, which I received promptly. 16th Oct- Order M765635615 has been canceled 16th Oct- Order M566045116 has been canceled 16th Oct- Order M035287030 has been canceled 16th Oct- Order Confirmation M035287030 18th Oct- Order Number M035287030 Updated Status: Dispatched 20th Oct- Tracking information for Order M035287030 I still hoped the products will reach me at least some day, until I got a letter from GFS Gateway Logistics, asking me to pay a Import VAT and processing fee of £11.6 on my purchase. When I purchased the products from your website or when I got the invoice there was no mention of any VAT payment. To sort out import export is Mirraw's responsibility not the customers. Do you guys think it is some kind of a joke to keep chasing you for the products that I have already paid for and second do you think its right to pay half as much the original price of the product as VAT. Lets make it clear I am not going to pay this VAT, it should have been clear when I bought the products. Mirraw should take the products back and refund my money into my paypal account immediately. I am extremely disappointed with your services. Please look into the matter and do the needful. Hoping for a reasonable and prompt response from your side.

  • asan

    2017-11-16 14:10:40

    CAN YOU PLEASE PROVIDE ME WITH YOUR UAE CONTACT NO. AS I NEED ABOUT 6 LEHENGAS AND NEED CONFIRMATION ID THEY ARE AVAILABLE AS PER MY REQUIREMENT.

  • asan

    2017-11-16 14:14:30

    CAN YOU PLEASE PROVIDE ME WITH YOUR UAE CONTACT NO. AS I NEED ABOUT 3 SHARARA DRESS

  • Kusum patel

    2017-11-20 11:48:51

    I Oder the choli set before the Oder they didn't tell me over £15 you have to pay vat and customs duties my principal is they shouldn't hide this charges When they take the order they must inform the customer about this hidden charges I am not happy I tell you I don't trust this Indian company sorry

  • Shweta pandey

    2017-12-03 15:04:20

    Hi, I have ordered sari but its estimated delivery date is very far, how i cancel my order?

  • Yogita

    2017-12-05 10:48:02

    Very 33333 bad quality I never buy with Mirraw website bad quality.

  • Rashmi Bisht

    2017-12-26 16:16:25

    Its already one month, when my order was canceled from the Mirraw. But no refund or any of my query was answered in spite of continuous writing on their website.Am highly disappointed.

  • Baban poul

    2019-12-15 05:50:51

    I want to return product

  • smileyo

    2020-02-21 06:51:27

    Online Shopping for Fashion Gadgets & Accessories in India. Buy Clothing, Personal Care, Shoes, Accessories and lifestyle products for men, women, and kids. Best Online Fashion Store- Payment options - COD, Credit card, Debit card more. We want to experience the best online shopping for men, women, and children living in India, then you are in the right place. Smileyo is a stylish destination for fashion and lifestyle, hosting a wide range of clothing, footwear, accessories, jewelry, personal care products, and other accessories. This is an online platform. It is time to redefine your style statement with our treasury of trendy items. Our online store brings you the latest in designer products right from fashion products. You can shop online from the comfort of your home in Smileyo and have your favorites delivered to your door.

Leave a comment