Jabong.com Customer Care Phone Number, Email Id, Official Website

Jabong.com is an online shopping portal of India. It is one of the popular online shopping websites in India. It was launched in 2012 and is owned by Rocket Internet. Some of its co-founders are Lakshmi Potluri, Arun Chandra Mohan, Praveen Sinha, Manu Jain & Mukul Bafana. All of the co-founders of Jabong have left the company now. From December 2015, current CEO of Jabong.com is Sanjeev Mohanty. Here we are sharing customer care and toll-free number of Jabong.com  which is useful for their customers who are buying products from their website. Sometimes people got queries like what is the customer care number of Jabong.com, what is the customer care email id of Jabong.com, what is the toll-free number of Jabong.com etc. Here you can get answers of all of these questions, as we sharing here the customer care phone number, email id, toll-free helpline number and some other important contact details of Jabong.com.

It is a fashion and lifestyle eCommerce portal and retails apparel, footwear, beauty products, home accessories, fragrances, accessories and other fashion and lifestyle products. Presently, Jabong’s e-store carries over 700 brands and over 50,000 products. They are having products for both men and women like jackets, sweatshirts, jeans, sweaters, boots, sports shoes, watches for men and sweaters, dresses, kurtas & Kurtis, shrugs, jackets and blazers and boots for women too. Brands available on Jabong.com are Arrow, Allen Solly, Fila, Ganuchi, Hidesign, Barbie, Biba, Buckaroo, D&G, Disney, Hush Puppies, Inkfruit, Lee, Levi’s, Lotto, Nike, Pepe, Puma, Reebok, Spykar, Woodland, Hidesign, Casip, Elle, French Connection, Jove Miss Bennett, Wrangler and more. There are multiple payment gateways available on their websites, such as credit/debit card, net banking, cash/card on delivery and various online cash wallets also. Cash on delivery is one of the most popular modes of payment as it allows buyers to see and check the product before purchasing that and have full right to reject the product if there is any fault in the product delivered. These payment gateways help the customers to make payment online on Jabong.com easily. Some of the competitor e-commerce portals of Jabong.com are Amazon, Myntra, Shopclues and various more.

Jabong.com Head Office Contact Details

Jabong.Com Customer Care Contact Details

Jabong Customer Care Numbers, Email ID, Toll Free Helpline

Jabong.com is offering telephonic as well as online customer care support to their clients. If you are willing to contact the company regarding any kind of issue which is related to company’s product or service. Then you can follow the below-mentioned details.

Jabong.com Customer Care Contact Details

Jabong.com Helpline Number (Non-Toll Free): +91-124-6128000

This is the customer care service helpline number provided by Jabong.com. If you have any query or you need any support then you can call on this number anytime. As it is not a toll-free number. So the callers will be charged with normal calling rates to call on it.

Jabong.Com Customer Care Email ID: care@jabong.com

You can also send your queries to the above email ID of Jabong.com customer care department. Both the details can be used for complaints, defective products, replacement issues, support, service, reviews, suggestions etc.

Jabong.Com Customer Care Email ID(Customer Service Chief Manager):  chiefmanager@jabong.com

If your doubts are not cleared by their customer care team then you can send your queries to their customer service head on this given email id.

Jabong.com Supporting Hours

8 AM to 12 AM (Midnight)

Jabong.com Other Email IDs

Corporate Sales corporate.sales@jabong.com
Business Development & Partnerships partners@jabong.com
Careers careers@jabong.com
Press Relations pr@jabong.com

Jabong.com Official Website: www.jabong.com

Visit this link to reach the official website of Jabong.com. Here you can browse all the available products on their portal and let their courier partners deliver them to your doorsteps. Jabong.com is also providing free shipping service if a number of your ordered products is more than 500 rs. Courier partner of Jabong.com is Go Javas.

Social Profiles

Facebook Fan Page: facebook.com/myjabong

Twitter Handle: twitter.com/jabongindia

Google+ Fan Page: plus.google.com/+Jabong

YouTube Channel: youtube.com/user/JabongIndia

Instagram Handle: instagram.com/jabongindia

Pinterest: in.pinterest.com/Myjabong

Follow Jabong.com on social networking websites through these links. The benefit of following Jabong on these social networking websites is these. that you’ll get regular updates and deals or offers running on their website or on selected merchandise.

Jabong.com Official Mobile Apps

Jabong Android App

Jabong iOs App

Jabong Windows Phone App

Jabong.com also launches its official mobile apps for the above mentioned operating systems. Through these apps, you can purchase products from Jabong.com directly from your mobile apps. Search Jabong.com on your app stores in your mobile phones and install it.

Important Links

Affiliate: www.jabong.com/affiliate
If you are willing to become an affiliate member of Jabong.com, then this link useful for you. Visit this link, read all the terms & conditions, apply for Jabong.com affiliate account and start earning from Jabong.

Deal of the Day: www.jabong.com/deals/deal-of-the-day
Visit this link to get the daily deals and offers running on their website. This page is regularly updated with latest offers and deals.

FAQ: www.jabong.com/support/faq/
For any query, support or help related to the site or online purchasing, you can follow this link and get the answers to your queries.

Gift Cards: www.jabong.com/customer/account/login/
You can also buy gift cards for your loved ones of a specified amount, by visiting this link and log in with your Jabong email id and password.


What is the Customer Care Number of Jabong.com?

Jabong.com Customer Support Phone Numbers
Customer Care Number +91-124-6128000

How to contact Jabong.com Customer Care (Other Ways)?

Jabong.com Customer Support Email IDs / Important Links
Customer Care Email ID care@jabong.com
Customer Service Chief Manager Email ID chiefmanager@jabong.com

{ 79 comments… add one }
  • Sangay choezom November 27, 2017, 1:04 pm

    Why all these above no is not working….I have an issue and you are sending me automated reply msg….I don’t want to reorder the same stuff….

  • Vijay Rakesh Chandra November 18, 2017, 3:48 am

    I have asked a question but did not reply

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  • Mosrur alom June 28, 2017, 1:19 pm

    Slipper is demege

  • ash November 4, 2016, 6:01 am

    thanks for the information!!!

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  • ABHISHEK August 17, 2016, 11:16 am




    order no is-160801689462877

  • Sonia August 11, 2016, 11:43 am

    I bought a kurta/ tunic size M, this was too large, according to size chart M is fine for me.
    So I exchanged it with S size, it’s again loose to me.
    Now it was written can’t return exchange item online need to call customer care no one picked up till today from delivered date 13th July

    Send end numbers of mail on care@jabong.com
    No reply
    Order number: 160707350589921

  • Nishant Kumar August 8, 2016, 9:14 am

    Still I did not get my refund .
    No one is responding to my emails and phone calls please do the needful.

  • pari Lohia August 7, 2016, 2:38 pm

    They provide not good quality product i will not purchase any product from jabong

  • Ranjan August 5, 2016, 9:50 pm

    Plz call me 7040718158
    Plz return my money

  • vindhya sharma August 5, 2016, 2:56 pm

    I have ORDER ID 160714581311039 for which all iitems have been delievered. I want to return 1 and exchange 1 of the items but its status is not getting updated. I trying to call customer care but unabel to reach. Also I have written emails even to escalations but no response.

  • Sharin Mathias August 5, 2016, 1:56 pm

    I have trying to get in contact with the customer but no response they just say wait for ur call nd don’t answer I emailed the customer care but no response kindly revert back I need to return the dress and want a refund of it my order no is Your Jabong shipment with AWB Number 16221974410 & Order no. 160724215537867

  • NiTiN sherwal August 5, 2016, 12:08 pm

    Mene ke product purchase kiya Jo faulty tha to Mene use return kar diya.

    In logo ne abhi tak Mere 2000 ka refund nahi kiya me mail kar kar ke thank gaya hu.
    Customer support par phone nahi utha rahe.

    Will you please suggest me what can I do against them to get my money back.

  • Monty agarwal August 4, 2016, 12:35 pm

    I just want to return my product….size is long… ur customer care no. Is not supporting and not getting any kind of response…and the main thing the online final payment of my products was 1140/- and i have the bill of 1390/- , ihave paid 1390 …. this is my mobile no.9000906467…. this is my order no.160729494405053…… plz contact me as soon as possible…

  • sufia Rahman August 4, 2016, 8:36 am

    I have purchase kurta from jabong which was not fit.. thats why I want to return… when I click the return button there was no response.. plz suggest me what should I do..

  • sufia Rahman August 4, 2016, 8:33 am

    I have purchase kurta… but that was not fit thats why I want to return… when I click the return button there is no response by returns request… plz suggest me.. what should I do

  • Kavitha August 3, 2016, 3:45 am

    I have a prepaid order not received and no status update, and I have returns for which no response. Worst customer care by Jabong, I have purchased from almost all top e retails but this is the worst experience. They will not have place in this business if they continue like this. No response to either calls or emails

  • MALLIKARJUN HEGADI August 3, 2016, 3:45 am

    I want to return my product please help

  • shashi Maheshwari August 2, 2016, 10:02 am

    My money is with Jabong.how can I get it pl help me

  • Renu Kadali August 2, 2016, 9:59 am

    What is the issue. I have to exchange my product. why no one is responding for the customer care service. I have been trying from past 2 weeks to reach you guys. I have even drop mails but haven’t received any response from your end. y you guys have become so irresponsible.

  • sweety July 25, 2016, 5:06 am

    Y u ppl dnt respond d cal . I need to chnge d products .. All the kurti I hv order has a difrnce in size .. wat d hel u ppl doing . I have been caling continously from 5 6 days onward . Order no. 160712508925847

  • Zuby saleem July 14, 2016, 8:13 am

    I have been complaining from weeks now i purchased trouser which i had returned back because the colour was not the same which i odered but till now i have not got my refund back and your coustmer care number is not responding and you guys are not replying my mail either worst customer care service my oder no is 16062813179

  • Zuby saleem July 14, 2016, 8:01 am

    I have been complaining from weeks now i purchased trouser which i had returned back because the colour was not the same which i odered but till now i have not got my refund back and your coustmer care number is not responding and you guys are not replying my mail either worst customer care service

  • Aditya garg July 14, 2016, 5:36 am

    I ordered a adidas slippers but the size was small.
    So I returned the order and the delivery man took the slippers but I don’t know where I will get my money back.
    Your customer care is not working so please reply

  • Silky July 11, 2016, 11:59 am

    Mene 17000 ki shopping hai pay karke ek ek karke order cancel hote jarahe nd paise refund b nai arahe call karti hu roz bt koi receive nai karta its my last warning isske badh m not going u leave u all bahot bura fasoge m jaboong ko sach m pura barbaad kardungi you all r frauds ?

  • Ashish Kumar Singh July 9, 2016, 7:19 am

    I want to exchange my product,I ordered park avenue shirt in large size but I want in medium size..plz respond to this comment..ur customer care number is not working…my order no is tel:160707006641479

  • Tessy July 9, 2016, 6:37 am

    Customer care number not working. Can’t place a new order nor can I cancel an existing one, the site seems totally void.

  • Milind shivaji gavali July 8, 2016, 7:27 pm

    Please I Want to return my product.
    Please respond to this comment. Your customer care number is not working.
    My order no 160628467334949

  • Milind shivaji gavali July 8, 2016, 7:24 pm

    Want to return my product please i ordered wrong product please respond to this comment your customer care number is not working my order no 160628467334949

  • Kamling July 7, 2016, 11:23 am

    My Return id number is 39546414 I want to return this can u send some one to pick it up ur customer care number is not working kindly do so at the earliest as my return is Initiated on 30 June 2016

  • Anju July 6, 2016, 5:58 pm

    I want to exchange my order. …..please help me out. ……your customer service number is bull shit ……always on answering machine. ….making our phone balance nil. ..

  • tabassum July 3, 2016, 6:07 pm

    Jabong is third class app plzzz don’t downlod jabong app on ur phon

  • Nirav shah July 3, 2016, 3:55 am

    Please my refund are not in my account please plaese do something

  • Rashmita Maharana June 30, 2016, 5:02 am

    I want to exchange my product, please l orderordered M size but I want S size . Please respond to this comment your customer care number is not working. My order no160624197232801
    Please help me. Thank you

  • kenei June 26, 2016, 12:02 pm

    I have ordered Alberto toressi slippers and I have not received my order till now.It should be delivered by Thursday ie 24th june 2016 but still its not been delivered.please help me at the earliest

  • Bhumika gupta June 17, 2016, 2:56 pm

    I have to return my order as i have received small size .so kindly tell me the policy of how to return my order

  • uzma wani June 17, 2016, 2:51 pm

    I want to cancel my order that i have ordered yodsy morning at 4:30am..order has been placed by mistake…my order is stol’n square sunglasses and order id is 160617811798703…plz cancel this order

  • Monika Rani June 13, 2016, 6:41 am

    I Want to exchange my product please i ordered 9-10 Size But I want 10-11 size please respond to this comment your customer care number is not working my order id 160602357241493

  • parmod singh June 12, 2016, 2:51 pm

    My Order id 160525310078967 & order id 160525340934015 i return my both order but my refund is not diposit in my SBI ACCOUNT.I Paid By Net Banking. You Are Refund My Jabong ACCOUNT. I Want In My SBI ACCOUNT. So Please Refound My Amount IN My SBI Account

  • karmaraj padhan June 12, 2016, 4:25 am

    Cancel my order no 160602550057175

  • oma Sukhija June 11, 2016, 2:01 pm

    I want to change the size I have ordered m but I want l size…tried calling customer care multiple times but no response given..please contact on 9999694299 or 0145098421

  • priyanka June 11, 2016, 3:58 am

    I Want to exchange my product please i ordered M Size But I want S size please respond to this comment your customer care number is not working my order no 160603337022803

    • santosh June 27, 2016, 1:30 pm

      i also want to exchange my item but care no is not working very poor service among from all the other shopping site,this is my last ordered from jabong .Return policy is very very poor no response from there

    • Milind shivaji gavali July 8, 2016, 7:20 pm

      Please I Want to return my product.
      Please respond to this comment. Your customer care number is not working.
      My order no 160628467334949

  • sarthak jain June 4, 2016, 5:50 am

    i do not get my refund

  • ruchi June 1, 2016, 8:21 am

    I return kurti rs 539. Order no 160510508575241. Abi tk muje paise ni wapas hue. Call karti hu to koi response hi ni aa raha hai. Plz my return 539 rs hurry

  • nikhil karodiya May 27, 2016, 5:48 am


    I hv placed my order on 25th night and my order is not confirmed yet.
    Please contact asap for conformation because today is d 3rd day otherwise my order woll b automatically cancalled by jabong .
    Please asap


    Regards nikhil

  • MD HAMID ASHARFI May 24, 2016, 9:09 am


  • Ajeet kr May 6, 2016, 1:11 pm

    Hi sir hmne ek shoes liya.exchange ke liye diya tab tak price high ho gaya.ab jabong team kahti hai.ki us address pe shift nhi ho sakti.jab ki product available hai.address pe..please help.Exchange order 160425390522795 with Tracking No. C00175001

  • Somnath Yadav April 20, 2016, 3:04 pm

    My order ordered has not been received till date (Your Order No. 160417854362257 has been placed
    We will send a confirmation on:
    SMS: +917709234125
    Email: somnathyadav81@gmail.com
    Somnath Ramchandra Yadav (Default Shipping)
    A/P – Aundh Tehsil – Khatav District – Satara (Maharashtra) Pin 415510 (Kindly request u item delivery required Aundh Home Town)
    Maharashtra – 415510
    ORDER SUMMARY (1 I tem)
    Item 1

    Reebok Rs.749
    Navy Blue Polo T-Shirt
    Size M / Qty: 1 / Color: Navy Blue
    Delivered by Sat, 23rd Apr
    Sub Total Rs.749.00
    Handling Charges FREE
    Taxes Rs.37.45
    Total Rs.786.45
    (Inclusive of VAT & other charges)

  • Anubhav mani tripathi April 18, 2016, 4:55 am

    how can I get my jabong credit in my account?

  • neha April 7, 2016, 2:16 pm

    Sir i have a problem with jabong.com because they are not receiving my phone please give me the correct phone number of this site i am very worried about my order and rupees.

  • Kalpana khanapure March 5, 2016, 8:04 pm

    Return request not accepting..

    Want to return product

  • ashuram bishnoi February 16, 2016, 6:55 am

    your shipment no 762749767 inteam resveind sise chanse plese call me my no 9825042548

  • haresh January 27, 2016, 10:37 am

    sir, goodafternoon i am hareshpandey sir mene puma ke jute oder kiye the sir mujhe return karna hkyoki mene navy colour pasand tha 9 size 1din phle nahi tha mene white colour le liya mere imail id ka pasward yad nahi h me kese return kru mene 2bara email bnaya h s hareshpandey96@gmail.com

  • farukh khan kayamkhani January 6, 2016, 5:01 pm

    Sir my bank account payment plz sir

  • Supriya Sachin kulkarni January 3, 2016, 5:38 am

    I want to change the product which I have purchased from Jabong.com. Can I? And Where can i contact?

  • chandni choudhary November 24, 2015, 5:03 am

    Please let me know if there is any vacancy in indore Cust care operations
    Mobile no.9617385311

  • kamal November 20, 2015, 11:23 am

    NO Provided my order

  • moin Shaikh June 10, 2015, 8:13 pm

    I have receive one massage . Jabong is celebrating 10,000,000 downloads!

    We are giving out 5,000 Rs. 300 coupons for A500S_IPS users.

    You are 4981 of the 5000.

    How to get Rs. 300? (Easy)

    Download Jabong from Google Play.
    Install & Enter SHOP300 to get Rs. 300 added to your account. (when you spend at least Rs.900)
    but this coupon not valid I have give the answer why

  • rinki May 30, 2015, 7:49 am

    i want the purchase of sandal online so please tell me now the sandal purchase process

  • bindu May 20, 2015, 4:14 am

    I had given an order for sis art jewellery code# 56973, and I have received the product on 19th may2015, after opening the box I was really lost hopes on jabong, because I had selected the necklace design was different and what the design you have sent the design is different, this is very hope less experience from jabong, very time I use to purchase products from flip cart, they have done like this, first time I ordered in jobong, first time only bad experience, I want to cancel my order and I need my money back or send me the same design what I have selected.

  • neeraj sharma May 14, 2015, 10:10 am

    Imaine spark shoes Ku h dinpehle book kraye the .dilver date 12thi par an tak nahi aye. I attend the function 18may. If u r no deliver my shoes on this date then u cancelled my order.plz now reply me on this no.

  • Raghu May 14, 2015, 6:46 am

    Very Poor customer service.After 15 days of placing order also no status available and finally say cant deliver the product …who will give time wasted and interest for 20 days of money in thier account…Jabong is worst

  • jaideep umath May 13, 2015, 7:18 pm

    I also invited the shoes of Puma I grow up I want now is to see in a small 7 nombara I going to sue me, your phone na Pl prosesamam…

  • atanu dutta March 30, 2015, 6:23 am

    i want to delivery franchise of jabong to the customer in pin 731204, 731236, 731235.. how to get that? what is the procedure?

  • reshama March 18, 2015, 7:20 am

    i want to return my shoes can anyone tell me how can i do this

  • saima qadeer February 28, 2015, 6:47 pm

    I tried to place order with your website but the product is not delivered on all the pin codes I gave. The thing is your company delivers product in villages but not in main city that’s absurd.kindly look into the matter. its causing problems to d customers.

  • Cynthia Fernandes February 27, 2015, 7:13 am

    My order no. 150222232659243 for a Maroon printed Ethnic Jacket was returned by me a man had come from Nuvo Ex Reverse Pickup Sheet he has taken away the product but not returned me the money can u plwase tell me the part about money cause I had paid cash ob delivery

  • Ravishankar February 16, 2015, 9:59 am

    Dear Manager,

    My Order No. 150213433684411, order for one mens jacket. It is expected to deliver on 23rd of February 15. Please I want to expect the order on or before 20th of February 15. Because my wedding function is on 20 th. So please deliver as earliest as possible.

    Thank you

  • swaroopa February 11, 2015, 6:47 am

    we ordered white puma wallet before pongal and yesterday i got a message that the product is delivered but actully we didn’t recieve any product till now we hate jabong and we never use this site

  • abhishek December 17, 2014, 6:39 am

    I hv done mail a lot. Till now I ve not got any responce. I need 9 no. woodland shoes. sku code is wo136SH90VVDINDFAS. Pls call me

  • Namrata September 22, 2014, 3:47 pm

    Yes very true, I have mails/ messages in written delivery date still either they are lazy or careless to deliver in on their mentioned time. I wont be using Jabng next time for sure

  • tarun sachdeva September 18, 2014, 3:43 pm

    To update email id

  • bimla devi September 2, 2014, 10:31 am

    U m not happy with ur servis I ordered 3 combo t shirts of rs 399 before 5or6 days it has not yet recieved please send me a mail as soon as possible or call me 9478847146 thank you

  • Ameenur Rahman March 14, 2014, 12:33 pm

    Dear All,

    we ordered shippment on 22nd last month two dress materils under the above name and phone number under credit limits still we didn’t received the same.we are looking for the same urgently.

    kindly take this issue as on urgent matter and send the ordered material ASAP.

    Ameenur Rahman

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