HTC Head Office Address, Phone Number, Email ID, Website

HTC Corporation is a manufacturer of smartphones and tablets. Its head quarter is located in New Taipei City, Taiwan. It was founded in the year 1997 as an original design manufacturer and original equipment manufacturer. In this article here below we will try to provide you answers of some general questions of users like how to contact HTC head office, what is the head office phone number of HTC, where is the head office of HTC located, HTC head office contact details, HTC contact details, HTC office contact ways etc.

Currently, Peter Chou is the Vice Chairman, Cher Wang is chairwoman and Fred Liu is COO of the company. The company generated a total of $6.75 billion USD in the year 2013 with total equity of $2.58 billion USD. There are more than sixteen thousand employees working with HTC.

There are different offices of HTC available in India which can be contacted to share the queries, feedback, complaints, etc. Below we are sharing some related details for the customers.

HTC Customer Care Contact Details

HTC Head Office Contact Details

HTC is very active in India as is available with all possible communicating modes. Here we are sharing the HTC’s head office address which is located in Chennai along with the fax number and phone number. You can use the above information to contact them.

HTC Head Office Address: Apac Headquarters, HTC Towers No.41, GST Road Guindy, Chennai-600032, India.

HTC Head Office Fax Number: +91-44-22338800

HTC Head Office Phone Number: +91-44-22338888

HTC Other Regional Offices

HTC India has office in cities like Chennai, Hyderabad, Mumbai and Gurgaon and below we have designed a table provided with office address, phone number and fax number. 

Location Office Address Phone Number & Fax Number
Chennai HTC Global Services (India) Private Ltd
Unit 25, SDF II, Phase II, MEPZ
Tambaram, Chennai-600 045
India
+91-44-22623522, +91-44-22627713(Fax)
Chennai HTC Global Services (India) Private Ltd
3, Kilamabakkam Village, G.S.T Road,
Vandalur, Chennai-600 048
India
+91-44-22750596, +9144-22627713(Fax)
Hyderabad HTC Global Services (India) Private Ltd
6-3-1192/V, Kundanbagh,
Begumpet, Hyderabad-500 016
India
+91-40-23410544, +91-40-23410546(Fax)
Mumbai HTC Global Services (India) Private Ltd, Dynasty Business Park, Level 4, A Wing, AndheriKurla Road, Andheri (East), Mumbai-400 059
India
+91-22-67869326
Gurgaon HTC Global Services (India) Private Ltd
4th Floor, Time Square
SushantLok 1, Block B
Gurgaon 122001
India
+91-0124-4559212

HTC Official website: htc.com/in/

Copy this URL from here and paste it into new tab to visit their official portal.

HTC India Social Profiles

HTC is among those companies in the world who is active in various social networking platform and here we have provided the link of all of them. You can stay tuned with the updates of the company.

Facebook Page: facebook.com/HTCIndia

Twitter: twitter.com/htc_in

Google Plus: plus.google.com/+HTC/

YouTube Channel: youtube.com/htc

LinkedIn: linkedin.com/company/htc

Instagram: instagram.com/htcsouthasia

Important Links

HTC India Store location: www.htc.com/in/support/storelocator.aspx
You can find HTC Store in your location from here. All you need is just provide the details of your location and you will get the complete information along with phone number of HTC Store nearby your location.

HTC India Service Centre: htc.com/in/support/service-center.html
All service centres of HTC India are listed above. Find the nearby service centre and enjoy their services.

HTC Blog: blog.htc.com
This is the official blog of HTC where you can read out the articles of HTC.

HTC Career: www.htc.com/in/working/join/
People willing to do job in HTC India can check out the link as it contains the complete details.

HTC News Room: www.htc.com/in/about/newsroom/2016/
HTC news room keeps you up-to-date with the company new product and services.

Summary

What is the Office Phone Number of HTC?

HTC Office Contact Details Phone Numbers
Head Office +91-44-22338888

 

How to contact HTC Office (Other Ways)?

HTC Office Contact Details Address and Email IDs
Head Office Address Apac Headquarters, HTC Towers No.41, GST Road Guindy, Chennai-600032, India.
Head Office Fax Number +91-44-22338800
{ 48 comments… add one }
  • Navin Kumar January 1, 2018, 12:29 pm

    I have htc desire 500 phone.I am facing networking problem.When , I inserted any network provider sim ,mobile don’t show network signal.this problem facing since last three year.no body given positive response about problem.

  • Pankaj Kumar November 27, 2017, 3:27 pm

    I was taken htc 828 in Oct 16 . I’m facing the hanging problem, automatic switching off d phone. I trusted on HTC for better result but my experiences with this company in very bad. I went 2 times to service centre for rectifications they can’t resolve this issue …
    I want to rectified this issue or replacement of that item

  • John christy j August 22, 2017, 9:53 am

    My phone is trebling more and more importantly hanging problems I visited HTC desire service center more then six to eight times but my problem still not solve ur agency finally what solution for my problem please reply or I will take action ur company

  • Jignesh Patel August 10, 2017, 8:15 am

    I’ve called on 044-22338888 as mentioned in here to find a way out to sent my HTC One M9 plus phone for research and development of HTC company, but the operator on phone relied that this number is for HTC IT company not the mobile phones. She said that I’ve to find out that number from Just dial or other services. In this era of communication, company like HTC has this kind of AMBIGUOUS information on the web and on phone is very socking. If anyone who is able to assist me regards to this please communicate back to me. I’ve phone, which is premium quality product (most expensive of HTC) of HTC and it was bought on the launch day of phone, and today lying dead because of poor standards of manufacturing and service.

  • sushil sharma July 28, 2017, 7:05 am

    i had submited my mobiles htc 628 desire at your tvs electronic phoniex paragoan palza kurla service centre on 18th july till now no feedback has been updated to me they never pickup the call whenever i call always line is busy phone number 61802067 n your customer care executive r not able to solve my problem.so pls look into the matter as early as possible.job sheet number is -Q9170718015

  • Binod kumar June 24, 2017, 10:48 am

    I purchased HTC 620 G mobile in 2015 , Since one year phone is generting mutiple contacts its own . I visited its service centre at Chas thrice , I felt very pathetic situation there . First time They told me to format the phone but there technician is not available so I should come another time. once again I went there but there technician was not available . They given me service contanct nos . , One day I went there after making a phone call . After Half Hr wait technician came and said that my phone needs formating but during formating Phone may go to dead and will be of no use thereafter, I said how can it be possible they started giving booloish logic that in medical cases patient dies during anthesia same thing happen to Phone. Since there is no service centre near by I agreed at their terms and conditions imposed including making dead of phone during formating . They started searching in computer and after a considerable time they told me that version of your phone is not available.
    It appears that they are not interested to sort out customer problem.
    If any HTC srvice manager reads this message , I require their help.

  • Arghya deb June 10, 2017, 2:08 pm

    I had purchased a HTC 826 set 14 months back. Last week it stopped working and there was no display. After I handed over the set to repair they informed that they will call bak regarding the repair which they did not after 2 days, also the cell number provided by them was always switched off. After I contacted they told that the mother board is faulty and replacement will cost 11,000/-. A new phone of other company is available with that money hence I got the phone back by paying Rs.173/-. And to my surprise I found that most of the people have come for repair were having the problem with mother board. This is the state of affair in HTC. It seems that they are her for minting money only not interested for customer care. I have decided not to buy HTC phone and also tell all my friends not to buy HTC product anymore. Very pathetic service and callous attitude. It seems they sell spurious product and fool the customer.

  • Gorang Gupta May 3, 2017, 12:10 pm

    A product of htc i had buy n now htc company not looking forward my set get overheating n brusted. Now company don’t take any responsibility of my set HTC DESIRE 820
    its all of u to don’t by the htc product whenever my problem not get solve i had issue to replace my phone
    I had already submitted my set 3 time in period of warranty about the issue but not get resolve now set get brusted so i lots my data on that time.
    Now i regularly get contact to company but they don’t want to replace my cell.
    My issue that my phone get brusted so i want to replace my cell
    As i buy HTC for good but my experience with htc product is very bad n service n team of service is worst.

  • Divesh Sharma April 8, 2017, 4:17 am

    My phone desire 826 is not working properly and gives problem from last one year and i submit it four times in service center for same problem but the problem is occured till date i mailed daily but no revert and when i go to service center they want money for the same problem. When the problem is same which occur in warranty period same problem occur till date then why should i pay plz revert me my mobile no. is 9697197990

  • TABISH JAWED April 1, 2017, 1:53 pm

    Sub: regarding htc 828 display/screen problem.

    Htc Desire 828 dual sim
    IMEI: 352532070531864

    Respected sir,
    I Tabish Jawed had been a loyal user of your esteemed handsets of htc since years but, i am really sorry to state that this time i am extremely unsatisfied with my current hand set htc desire 828 dual sim that i had purchased on 24th of January 2016 from “Jumbo electronics corporation, shop no 40,41,41-B, Z square mall, 16/113, M.G. road, bada chauraha kanpur.”

    Several times i had complained “Jumbo electronics” about the manufacturing defect of my handset regarding its display for which i had always been answered as ” this is not our concern, kindly contact htc service center. I had already sent my handset to the service center twice and this is for the third time i am sending it. The service center takes 15 days minimum for every time i had sent my handset for repair,that counts upto 30 days altogether in a hope to set it right.
    Inspite of sending it twice the problem of my “BLINKING DISPLAY” remains constant. And now it has almost been an year and i am still suffering with the same problem. The ironical part is that,the warranty of my handset has also expired to which the htc service center kanpur is charging rs 600/- (i paid it as per your terms and conditions).
    Sir i would request you to please look into the matter and after scrutinizing every details of the services and error reports that has been automatically sent to htc please replace my handset to a brand new htc desire 828 dual sim handset.
    As i have came upto a conclusion that this is a manufacturing defect and couldnt be resolved.

    In anticipation of your positive reply to my plea.
    Tabish Jawed.
    +91-9935243752

  • pradipsinh gohil March 28, 2017, 12:35 pm

    With the compliments of the state, My name is Gohil Pradeepsinh from Bhavnagar, Gujarat. I was pruchased HTC DESIRE 828 3GB mobile from Friends Mobile, bhavnagar, gujarat on date 27/6/17. when i was play the video , sound of music is verry law and GPS also not working proper and indicating the wrong location that why i given my mobile in repairing at your Service Center, Bhavnagar. on Date: 16/3/17. MY tickets. no. is 217113356004878. when i was give mobile in repairing at you service center they tolled me that they will give me back my mobile within 8 or 10 days. but till today i has not been received. i talked several times your customer car service center no. 1800 266 3566 but they were not given a satisfactory answer And they told me that my mobile phone parts will come from abroad Goods. they States from the last 6 days And they also say that according to company policy company repair mobile phone within 14 day.

  • rameshwar solanki March 24, 2017, 2:14 pm

    My htc desire 826 one year old and he is slowly slowly dead sc jodhpur not responding i very sad because i like this device

  • Janak February 24, 2017, 5:18 am

    Borivali htc center , executive said like sbi branch staff ,

  • Rekha February 19, 2017, 8:27 pm

    H t c is not good condition cell I taken 22_1_17 but the cell battery nervery stay for only calling use also . How we all use that cell how the company prepared the cell …… so I m thing what I can do so… I discussed to up on the case on HTC company on cousmer Court……

  • swarn singh kamboj February 9, 2017, 5:57 am

    The HTC company should be banned in India
    Swarn Singh Kamboj,
    Prime,
    U. T. Cadre Educational Employees Union,
    Chandigarh U. T.
    09463206019

  • swarn singh kamboj February 9, 2017, 5:55 am

    Now we are ashamed to HTC Mobile
    Swaran Singh Kamboj,
    Prime,
    U. T. Cadre Educational Employees Union,
    Chandigarh U. T.
    09463206019

  • swarn singh kamboj February 9, 2017, 5:53 am

    Since I H. T. C. The mobile battery has deteriorated since then it blows the dam is not known immediately. How was it that product. We were thinking that the company’s mobile would be great. Unfortunately, the Rs 14,500 after putting on it’s recent. I feel ashamed of such company. If the mobile is not exactly why that is not changed. If you have not changed the mobile media company, and you will be told in front of any of the company’s Kride any product.
    Swaran Singh Kamboj,
    Prime,
    U. T. Cadre Educational Employees Union,
    Chandigarh U. T.
    09463206019

  • swarn singh kamboj February 9, 2017, 5:53 am

    Since I Ach. T. C. The mobile battery has deteriorated since then it blows the dam is not known immediately. How was it that product. We were thinking that the company’s mobile would be great. Unfortunately, the Rs 14,500 after putting on it’s recent. I feel ashamed of such company. If the mobile is not exactly why that is not changed. If you have not changed the mobile media company, and you will be told in front of any of the company’s Kride any product.
    Swaran Singh Kamboj,
    09463206019

  • swarn singh kamboj February 9, 2017, 5:52 am

    ?? ?? ???? ???. ??. ??. ?? ?????? ???? ?? ?? ?? ?? ?? ????? ???? ?? ??? ??, ??? ???? ???? ????? ???? ?? ???? ??? ?? ???? ???????? ??? ?? ?? ?? ????? ?? ?????? ?? ??? ?? ???? ?? ?? ????? ????? ?? ????? ?? 14,500 ???? ????? ?? ??? ?? ?? ??? ??? ???? ???? ??? ?? ??? ????? ??? ??? ?????? ??? ???? ???? ?? ?? ?? ???? ???? ???? ????? ??? ?? ?? ?? ?????? ???? ???? ?? ?? ?? ?? ?? ?? ????? ?? ?????? ??? ??? ?? ????? ?????? ?? ??? ?? ??? ?? ?? ????? ?? ??? ?? ???????? ?? ??????
    ?????? ???? ??????,
    ??????,
    ??. ??. ???? ???????? ????????? ??????,
    ?????? ??. ??.
    09463206019

  • MEHUL February 2, 2017, 7:47 am

    I THINK HTC IS A WORST MOBILE COMPANY REALLY I FEEL HTC IS A BEST COMPANY IN MOBILE BUT I WAS WRONG.

    YOUR COMPANY IS NOT KNOW VALUE OF MONEY FROM YOUR CUSTOMERS. IF ANY BODY EXPENCE 35000/- IN TRUST OF

    ONLY HTC BRAND BUT ITS NOT WORTH.
    I HAVE FACE PROBLEM WITH LCD IN VERY SORT TIME WHICH I BOUGHT MOBILE MDEL E9+

  • GIRISH GOPALAN January 31, 2017, 4:24 am

    I had purchased a HTC one M9 plus smartphone in Dec 2015 for a huge amount.Within a span of 3 months twice the software and hardware of the phone were being updated as the phone was facing some problem the phone was sent to Bangalore office. In the process all the third-party applications were wiped off. recently when I went to the service centre in Hyderabad and showed some problem I was facing they said I again need to update the software for Rs 1,000. In he process I will lose all third-party applications. what kind of smartphone htc people are selling. I have been cheated by HTC .They have collected a huge amount and product they are giving is below par. I would request people to think ten times before buying a HTC product.

  • Chouhan satvinder Singh sisodia January 23, 2017, 7:08 am

    To,
    1. Proprietor,
    Anmol Watches and Electronics(P) Ltd,
    Anmol Premium Store,
    SCO-1043,Sector 22-B,
    Chandigarh.
    2. Proprietor,
    HTC Service Centre,
    TVS Electronic Limited,
    SCO No-103,Ground Floor,Sec-47-C,
    Chandigarh-160047.
    3. Proprietor,
    HTC INDIA PVT LTD.
    (DOPOD),G-4,BPTP Park Centre,Sector-30,
    Near NH-8,GURGAON,HARYANA-122001.

    SUBJECT: Legal Notice

    Our Office on behalf of our client Sh.Chouhan Satvinder Singh Sisodia son of Sh.Avtar Singh Sisodia resident of 4106,Sector-68,Mohali ,Punjab serve all above mentioned 3 firms the Following Legal Notice:-

    That our client who is a practicing lawyer in Punjab and Haryana High Court at Chandigarh on dated 09.10.2015 visited the Store of Anmol watches and Electronics for purchase of Smart phone. As per our Client requirement he as suggested by the sales representative present at the store purchased HTC TOUCH ONE E9S DS METEOR GREY 3594 vide no.79060337055 amounting Rupees 22,500/- vide cash payment.
    That the phone sold is opened by the sales representative but is not checked because our client is not having a sim card spare for the smart phone. When our client reached home and after inserting the sim card put the phone for charging it could not work due to low battery and charging malfunctioning on which our client made a call to the store on which he is advised to come to the store next day.
    That when our client approached the store next morning i.e. on 10.10.2015 he is told that there is defect in the charger and as the store is not in a position to replace the charger or the smart phone rather was advised to approach the service centre of HTC at HTC Service Centre, TVS Electronic Limited, SCO No-103, Ground Floor,Sec-47-C,Chandigarh-160047.When our client approached the service centre without checking the smart phone is advised to come after two days to collecting the new charger.
    That when our client collected the charger after two days he was able to charge his smart phone and started using the same.
    That when our client stated using the above mentioned set he felt some abnormal functioning of the camera flashlight of the smart phone from the day of its usage but being a first time user and not in need of camera function usually our client first did not felt more cautious about it but when problem is noticed by some family friend while clicking a photo our client is advised to report to the service centre. On dated 09.03.2016 our client again visited the service centre of serial no.2 where he reported the matter by service receipt no.QFS16030900020 and the engineer took the set for camera replacement with a recommendation of flashlight malfunctioning.
    That Our client when asked whether he can first keep the backup of the data in the phone was assured by the engineer that the flashlight is only malfunctioning and data in the phone will not be deleted. On his assurance the smart phone is submitted by our client for flashlight malfunctioning but it is to a grave mistake on the part of the engineer named Karan who attended our client in the service centre that without informing and taking consent of our client main mother board is changed by the service centre that to not with a new one but with a second hand one which came to our client knowledge at a later stage and for this he is kept in dark. It is pertinent to mention here that in all this process adopted by the service centre all the data of contacts and family pictures and other valuable information in the phone is deleted without our client consent and keeping him in dark.
    That the IMEI number before giving to the service centre of the smart phone is 359479060337055 and after the smart phone was handed back to our client the IMEI number was 359479060663955 which is registered on somebody else name which on the face of it show that a second hand part is used in a set which is under warranty and that too without our client consent which itself is criminal breach of trust and doing criminal offence which is punishable under law. This fact of change of main board is not informed to our client but was only informed that now the flashlight is working ok but the data in the phone could not be saved in the process of change of flashlight.The data in phone is also lost due to negligence of the engineer at the service centre.
    That on this also the suffering of our client has not stopped. The smart phone which is handed over to our client could not work due to engineer fault as there remained some problem in the change of the main board due to which touch panel started functioning abnormally. Due to which our client again visited the service centre on 14.03.2016 2016 whereby by he came to know that his IMEI number is changed while changing the main board because the number the engineer punched for giving the receipt number QFS16031400012 is having the IMEI number registered on somebody else name. This act of the service centre show that they kept our client in dark and replaced the smart phone main board with a second hand one which is a criminal act.
    That our client is advised to collect the set in the evening and set is delivered back with repair recommendation Re-attach Connector (FPC/ Cable or Coaxial cable).Our client again collected the set in the evening with a assurance that now it will work properly.
    That to a grave embarrassment to our client the touch panel started malfunctioning due to change of second hand main board which is not adaptable to the touch panel of the smart phone. Many times the touch panel do not respond to the command for which three times our client visited the store but first time the engineer present there deleted the antivirus downloaded from the play store saying that the downloaded antivirus is creating the hindrance, second time removed the touch panel guard saying the same is creating the problem but when the problem remained our client again visited the store third time on 18.10.2016 and conveyed that the phone is still not working properly vide receipt number QFS16101800017 the smart phone is again kept on 18.10.2016 with a remark that Touch panel function abnormal.
    That on 19.10.2016 a call is made by engineer named Surjit saying that he is calling from HTC service Centre and our client is asked to collect the smart phone as now the LCD w/ Touch window and Bezel is replaced and smart phone is perfectly ok. On the engineer assurance our client collected the phone set from the service Centre believing it to be repaired now. But the problem remained the same and again on dated 22.11.2016 when our client approached the service Centre the set is again taken back vide receipt number QFS16112200038 with a observation touch panel function abnormally(under90 days touch warranty) and our client was informed that the touch panel is not adaptable to the system and will again be replaced and handed over by expected 24.11.2016.There after misery of our client increased as he is calling time and again to the service centre for handing over of his repaired smart phone but he is given excuse every time for one week or few days but when yesterday i.e. on 23.01.2017 when he called the service engineer named Surjit responded and it is to the utter surprise of our client that he is informed that the main board is not adaptable to the system and need a replacement and as the warranty expired now he has to pay about Rupees 9000/- for the replacement.
    That our client whose mental peace is disturbed by so much visits to the service centre for a faulty handset which is still in the unlawful custody of service centre mentioned at serial number 2,which is very cleverly sold by the dealer Anmol store at serial number 1 and cheated and put into monetary as well as physical loss by visiting the service centre run by serial no.2 and cheated by committing a criminal offence by providing the second hand main board registered vide IMEI number on somebody else name at the hands of the company run by serial number 3 has done a offence under criminal breach of trust, unfair trade practicing ,committing cheating, perjury ,fraud and loss in terms of money time and mental pain jointly and severally at the hands of all the above mentioned three firms to a tune of more than lakhs of rupees to our client has given strict instructions to give legal notice to all three firms for your acts and conduct and in case all of you three firms jointly and severally fail to make good the losses suffered by our client within a period of 15 days of the receipt of this legal notice and failed to replace the faulty smart phone with a new one , our office is having clear instructions for approaching the appropriate authorities for registration of criminal as well as civil cases against all the above three firms as warranted by law and also to approach the consumer forum for the claim of damages and compensation duly provided under the Act of the land for which all the above mentioned three firms will be solely responsible jointly and severely.

    Note:Copy of this legal notice is retained in our office for future reference and necessary action.

    Dated:24.01.2017 Savita Sisodia,

    Chandigarh Dr.SushilGautam,

    Jashanjot Singh Uppal,Amit Jain.

    Advocates and Associates

  • Bipin Patel. January 21, 2017, 6:14 am

    Respected Sir/Ma’m

    Here I had purchased HTC Desire – 210 as on
    5/7/2014, within a week of purchase SIM card
    Slots is not working , at that time I had complain
    to your service station and company replace a
    New device.

    After that as on 8/1/2017 same problem happen Again , both SIM card slot not working again. I had Change my SIM card , former device again n again But still not working. My SIM card is working in another devise.

    Here as your loyal customer I want to request you kindly do
    Need full action on it so that I can again use my cell phone.

    We give the mobile in HTC care in Mehsana. Gujarat. But return it.

    Waiting for your positive reply ,
    Att.
    Mobile Bill

    Regards ,
    Bipin Patel

  • SUHAS January 18, 2017, 4:11 am

    HTC Desire 828 : DO NOT GO FOR THIS MODEL EVEN IF IT IS FREE. USER WILL GET TROUBLES ONLY.
    One of the worst products launched by HTC. Such a faulty product is not at all expected from HTC. I returned first handset on 5th day from purchase and it has started giving display, battery and performance problems again within 5 months on a new device.
    HTC do not respond on complaints
    HTC do not provide details on issues
    HTC do not give stand by handsets during service
    HTC Customer care do not know their service station working hrs
    HTC do not have any kind of details based on EMEINO
    HTC Global Andheri disconnects the phone when escalated
    HTC blames customer first
    Faulty products sold from dealer like Paragon, Thane
    Manufacturing faults are not getting addressed
    Mr. Bipin, Mr. Santosh and Mr. Shebaz troubling customer on behalf of HTC
    There is no point in trusting HTC brand, product, quality and service and overall issues created by sales and support people.
    HTC do not respect customer, product, quality and services, in fact troubling the customers
    It is not possible for me to accept Faulty HTC phones in any case I have suffered financially, personally and professionally only because of HTC phone

    HTC is not taking responsibility
    Please access al details on HTC Complaint NO – 17PHCW03ENA000120
    HTC is unable to investigate anything on this and trying to manipulate the case which is unacceptable.

  • SUHAS January 18, 2017, 4:03 am

    HTC Desire 828 : DO NOT GO FOR THIS MODEL EVEN IF IT IS FREE. USER WILL GET TROUBLES ONLY.
    One of the worst products launched by HTC. Such faulty product is not at all expected from HTC. I returned first handset on 5th day from purchase and it has started giving display problems again within 5 months on a new device.
    HTC do not respond on complaints
    HTC do not provide details on issues
    HTC do not give stand by handsets during service
    HTC Customer care do not know their service station working hrs
    HTC do not have any kind of details based on EMEINO
    HTC Global Andheri disconnects the phone when escalated
    Faulty products sold from dealer like Paragon, Thane
    Manufacturing faults are not getting addressed
    Mr. Bipin , Mr. Santosh and Mr. Shebaz troubling customer on behalf of HTC
    There is no point in trusting HTC brand, product, quality and service and overall issues created by sales and support people.
    HTC do not respect customer, product, quality and services, in fact troubling the customers
    It is not possible from me to accept Faulty HTC phones in any case I have suffered financially, personally and professionally only because of HTC phone

    HTC is not taking responsibility

  • Ankur Agarwal December 29, 2016, 4:28 pm

    I purchased the subjected phone on 15 th Aug 2016 and is under warranty. I noticed camera not working on 19 dec and reported same on 20 dec at your service station and after rectification recd the same on 21 dec but phone again went out of order on 23 dec which I again given to service station on 24 dec and after repair I got my phone on 26 dec which again got out of order on 27 dec and I reported same day to service station and after 15 minute they again handed over the phone as Ok but the phone again showed the same problem which I refused to take back from your service station. I reported the incident to your customer care cell for my money back or replacement with the new phone, but there was no satisfactory response from your customer care team.

    Even I asked the customer care to provide me the contact and details for escalation but I didn’t get any satisfactory response from your team. When I told them that their this unsatisfactory response is forcing me to go to Consumer court, they told me to go ahead as they cannot provide any further support.

    First of all your service team is incapable to resolve the technical issue and handing over the phone without even proper evaluation to customer which is resulting not only wastage of time of the tune of 10 days but also the cost of travelling upto your service station 6 times which amount to be approx 3000 Rs.

    I had spent 19000 on purchasing this phone and spent 3000 Rs on transportation for visiting your service station I do not have capacity to spend more on this phone.
    You are requested to ask your team to refund my full amount or replace my phone with new one and at least I would like to hear from your senior service team member if they are unable to do the need full for not providing me the service which HTC is supposed to provide me.

    Regards
    Ankur Agarwal
    Ph no 8800586472

    Model: HTC 828 Dual sim
    IMEI no: 352532072285170

  • Vinay Kumar December 27, 2016, 7:02 am

    Hi I am Vinay from Noida
    I am purchased HTC (Desire 628) model on 07/07/2016 and from six months I am
    facing charging problem face (6?)problem and charging problem.
    While using data and talking on call mobile get over heated .
    I have submitted 4 times my phone in service center but still I am facing the same problem.
    Now I have warranty they providing free service after what about after one year.
    Just in the six months they changed charging board, charger, mother board but still I am facing 60° heat and I can’t keep my phone while overheating.
    Service center people telling up to 60? is normal in HTC.
    Last time on 24/12/2016 I gave my phone in service center from that day on words my front camera is not working. I am using the mobile very excellent and even not at all one scrach on mobile, that much of care I am talking.
    I am facing one by one problems from the date of punching mobile.

    HTC service center failed in providing quality of services.
    Every time they telling new problem in my phone.

    So I have to escalate this issue to higher authority and I need justice for the issue kindly support me.
    I need good mobile from company

  • Girish December 25, 2016, 11:41 am

    Hi I am girish from Bangalore

    I purchased HTC desire826 I am facing over heating problem from last six months.

    I visited 4 times HTC service center but no use they are not providing good service.

    I want to escalate this issue to higher authority.

    Don’t purchase HTC products it’s always higher rates but poor quality worest than chains.

  • Girish December 25, 2016, 11:27 am

    Hi I am girish from Bangalore
    I am purchased HTC desire826 model on 08/04/2016 and from six months I am facing overheating (60?)problem and charging problem.
    While using data and talking on call mobile get over heated .
    I have submitted 4 times my phone in service center but still I am facing the same problem.
    Now I have warranty they providing free service after what about after one year.
    Just in the six months they changed charging board, charger, mother board but still I am facing 60° heat and I can’t keep my phone while overheating.
    Service center people telling up to 60? is normal in HTC.
    Last time on 19/12/2016 I gave my phone in service center from that day on words my front camera is not working. I am using the mobile very excellent and even not at all one scrach on mobile, that much of care I am talking.
    I am facing one by one problems from the date of punching mobile.

    HTC service center failed in providing quality of services.
    Every time they telling new problem in my phone.

    So I have to escalate this issue to higher authority and I need justice for the issue kindly support me.
    I need good mobile from company.

  • Parveen sharma December 23, 2016, 2:57 pm

    Htc mobile services not good because of i have 728 desir mobile model which was switch off during when i was play music, vedio, vedio call after some time my mobile got switch off . Then i was visit (19.12.16)to gurgaon tvs htc service center , centeral mall then i said to him about my mobile problems then he told to me sir now days we have got many mobile as same problems and you should be give your mobile here for 4 to 5 days & your mobile battery we will be replace becuse your mobile in under warranty . Then i was give my mobile . Today i have call to him then he told me your mobile battery not get from the company side . Plz you will be wait for next week . So what should i do . Its not my fault . I have 3 htc mobile ..& now i will be recommended to all my friends do not by htc mobile because that company services not good .

  • someshwar Bodkhe December 19, 2016, 5:26 pm

    my HTC Desire 826 mobile phone 14 month after wife problems created go to service center mobile and see 15000 rupee I am shocked and my mobile motherborde is bamage mother borde replacement I shocked htc branded company 14 month problems create very bad plz manager Sir help me my number 91 9764007762 call back

  • RAO December 9, 2016, 3:36 pm

    CHINA MOBILES BETTER THEN HTC

  • Mohamed abdeltawab November 12, 2016, 5:57 pm

    Dear Sirs, Greetings from Cairo.

    I’m not sure if you can send my complaint to whom it may concern to solve it, actually I have to send an official complaint for you agent in Egypt Jovitronex as this is the worst decision HTC has taken to select on of their agent same as this company. We have bought a HTC Desire 728G dual sim set from my own town Tanta in Egypt then in September 2016 end of the month 22nd or 23rd after almost 10 days we have noticed a serious problem that the mobile date button is activated however there is no internet connection, we have taken the phone to the original shop where we bought the set and by return they take it to the Agent Jovitronix HTC agent in Egypt to solve the problem and they have taken the set for almost 1 week or even more we have received the phone back and all the results was mentioned no fault found and they have done only software update for the set. again we got the phone and after the first 2 days it had the same problem again and then i took it directly to the maintenance in Jovitronix Egypt, i delivered the set and took it after 1 week with nothing done except another software update. they promised that everything will be ok this time, again two days later the set has the same issue the mobile data internet connection was not working. i took it again for the third time to the branch where i met one of the technician his name is Kareem whom i showed the phoned and i explained the fault that they couldn’t see then he tried him self and called one of his colleagues in front of me i guess Amgad to ask about technical issue “what is the different between dual system and another operating system and he said ok i saw the fault myself and i will personally try the phone for 1 day and will see the updates, I informed him that the fault disappear when you restart the set or do software update and after 2 days the fault comes back again. he said ok don’t worry we will see. i got the branch number to follow up with them and i called today an i have been replied by Amgad from the branch that Kareem tried the phone and no fault found. this is total shit and unacceptable from a company such as HTC to risk their name and their brand in Egypt with such an agent, he saw the fault with his own eyes and now informing me that there is no problem this is totally unacceptable. i need the main customer service office in HTC to send me official reply before starting a legal action here is the receipt number for my phone in HTC Agent in Egypt Jovitronix 044638 if no reply i will send to all other offices till i receive a solution.

  • musa kijera November 12, 2016, 3:14 pm

    I won an iPhone7 in Liberia I am one of the HTC users here and now I can’t get my phone why?

  • SAPTARSHI BASAK November 7, 2016, 7:45 pm

    respected sir………. A new model in htc mobile that is *HTC Desire 10
    pro is upcoming as soon……….in india market .**HTC Desire 10 pro
    mobile phone all specification is GOOD and well** BUT i request to u please
    make this mobile in (4G)volty handset ….and when htc coming in india
    market ?……. Saptarshi Basak…………email id is——
    saptarshibasak30@gmail.com……mobile no ——09433207023*

  • saurabh gupta October 21, 2016, 7:10 am

    please started exchange offer for htc desire 620g

  • saurabh gupta October 21, 2016, 7:09 am

    respectfuly I beg to say that I am one of your valuable customer so please apply exchange offer for htc desire 420 g

  • narendra jethalal amin September 24, 2016, 4:45 am

    i have purchase new mobile but beetry not working is hott in bettry please my mobile replesment nad new mobile

  • Rineeth September 19, 2016, 11:56 am

    From the day one of buying HTC Desire 826 I am facing one or other problem. After first six months it was auto switch off problem and now after further six months its network problem. So the thing is, HTC is supplying SUBSTANDARD products and then nothing after sale service. They are playing with the customers feelings. So overall picture is that HTC neither supply quality products and nor offer/give (on request) after sale customer service.

  • Shiv Kumar Verma September 17, 2016, 2:24 pm

    With Due respect I beg to say that I am one of your valuable customer , purchased a Mobile phone from one of your store at GAUR CENTRAL MALL, RDC, GZB,U.P. on the name of Miss Priyanshi Verma, IEMI NO:351993072093876,P/N:99HAEHO37-00.It has been hardly four months to purchase this phone suddenly I started facing problem in its outgoing voice process. Thereafter I took the phone to one of your care available nearest to me , i.e C-6,RDC Rajnagar(GZB), U.P.I gave the phone to one of the member of staff over there. Firstly, He made me wait for approx. 1 hour for this little issue, after than he bought my phone after analyzing the issue and started making Blunder by giving me big a list of issues in my phone FOR EG: Display change, Panel , Chip etc etc., which was actually not because as per issue from my side it was not that much big that he was talking about.secondly,He was not ready to provide me a proper list of the defects and their charges accordingly, Finally after insisting so much, he provided me that list with the total charges worth Rs 10,000. The charges was actually unable to digest by anyone.it simply shows your staff directly tries to make money by making fool of the customers. Knowing that the customers are not the mobile makers so they can make them fool easily regarding technical issues as more as they can. But they are wrong. Today’s customers are very much aware about the product they are purchasing and their related issues as well. And Above all, when I tried to complained about their Services, their Management , One of your executive Mr Praveen kumar Defended it by giving a foolish statement that ‘’No sir you are saying wrong , Our Regular Audit has been held yesterday ,under which everything has been found very proper and Vein , if this could have been happened, than might be our audit doesn’t gives us the Green signal“. This directly shows your overall staff is indulge in making the Management move on this track. Till Now I was a big fan of HTC, But after seeing your services, with a heavy heart I must say I am too much disappointed. Given below the credential attached given by the service center for your further procession.

  • surf September 6, 2016, 5:09 am

    I had submitted my mobile for repair on 5th August 2016 and am still getting alternate replies, “device will be sent in three days” and “device is under repair” . Its over a month and not sure when I will get my device

  • Navin kumar August 27, 2016, 3:23 pm

    I have htc desire 500 hand set but unfortunate i felt that company is not helping to customer.I suffer network problem since last year.Neighter service center nor company is supporting to me.How i use your hand set.The problems are;when any service provider sim inserted in to htc desire 500 hand set,network not shown,that sim insrted another mobile network shown and sim is working properly.I think network ic or sim chamber are damage.How it resolve.kindly resolve this problem.

  • lokesh August 26, 2016, 7:37 am

    Never buy htc. They always cheat customer

  • Satbeer Singh Walia August 17, 2016, 10:05 am

    Htc one E9s IME no. 359479060894519 ?? ??????? ??? ???? ?? ??? ?? ?????? ?? ?????? ????? TVS ?????????????? ??????? ???? ?????? ??? ???? 41&42 1st floor pandri Raipur ?? ??????20/03/2016 ?? ???? ???? ??? ?????? ?? ??????? ?? ????? ?? ??? ??? ??????? ?? ?????? ?? ???? ?? ??????????? ???????

  • Satbeer Singh Walia August 17, 2016, 10:04 am

    Htc one E9s IME no. 359479060894519 ?? ??????? ??? ???? ?? ??? ?? ?????? ?? ?????? ????? TVS ?????????????? ??????? ???? ?????? ??? ???? 41&42 1st floor pandri Raipur ?? ??????20/03/2016 ?? ???? ???? ??? ?????? ?? ??????? ?? ????? ?? ??? ??? ??????? ?? ?????? ?? ???? ?? ??????????? ???????

  • sandeep kumar August 10, 2016, 6:58 am

    HTC have nothing after sale service and they playing with customer trust so overall that is not good and HTC main problem is no customer wellfare

  • parampreet August 9, 2016, 4:25 pm

    third class services…dont ever go for htc products

  • Megha Kushwaha August 5, 2016, 9:08 am

    Worst after sales service never by a htc phone. They do not have spare.