Hitachi Head Office Address, Phone Number, Email ID, Website

Hitachi Ltd is a Japanese conglomerate company with headquarter located in Chiyoda, Tokyo, Japan. The company is the parent of Hitachi Group. Hitachi operates around eleven business segments like Social Infrastructure, Information & Telecommunication Systems, High Functional Materials & Components, Electronic Systems & Equipment Financial Services, Power Systems, Automotive Systems, Railway & Urban Systems, Digital Media & Consumer Products, Construction Machinery and Other Components & Systems.

Hitachi LogoHitachi is listed on the Tokyo Stock Exchange and is ranked 38th in the 2012 Fortune Global 500 list. Founded by Namihei Odaira in 1910 the company has more than 336,670 employees.

Hitachi India head office contact details including office address, phone number, email id, fax number, etc along with active social profiles and important links are shared in this article. You can also get the answers of some general questions of customers such as how to contact Hitachi, what is the head office address of Hitachi, what is the head office phone number of Hitachi, Hitachi branches in India, Hitachi head office contact details etc.

Hitachi Head Office Contact Details

Hitachi head office in India is located in New Delhi. One can reach the office location via Delhi metro. The nearest metro station is Connaught Place.

Hitachi Head Office Address: Hitachi India Pvt. Ltd., 802A and 802B, Tower 2, 8th Floor, Konnectus Building, Bhavbhuti Marg, Near Minto Bridge, Connaught Place, New Delhi – 110001

Hitachi Head Office Number: +91-11-3060-5252

Hitachi Head Office Fax Number: +91-11-3060-5253

Hitachi Head Office Email ID: N/A

Hitachi Official Website: www.hitachi.co.in

This is the official website URL of the company, by following this link you can easily reach their site.

Social Profiles

Hitachi is a leading online electronics portal that is home to best of products. The site is present on various social networking portals. Through this site, the company intends to stay connected with the masses and provide them with all the latest information and offers.

YouTube Channel:youtube.com/user/HitachiBrandChannel

Facebook Fan Page: facebook.com/HitachiHLI

Twitter Handle: twitter.com/hitachi_home

Google Plus Profile: N/A

LinkedIn Profile: N/A

Pinterest Profile: N/A

Important Links

Mumbai Branch Office: www.hitachi.co.in/about/hitachi/directory/hitachi_india_branches/hitachi-mumbai.html
Apart from Hitachi India head office which is located in New Delhi the company also has a branch office in Mumbai and Bengaluru. Visit the link to know about the contact details of Hitachi India Pvt. Ltd Mumbai branch office.

Bengaluru Branch Office: www.hitachi.co.in/about/hitachi/directory/hitachi_india_branches/hitachi-bangalore.html
Hitachi Bengaluru branch office contact details are shared in this link. People of Bengaluru or nearby place may visit the branch office for any assistance.

Career: www.hitachi.co.in/recruit/index.html#note/?WT.ac=in_mg_recru
Hitachi offers challenging and rewarding career opportunities across the world and is seeking highly motivated and talented individuals. Visit the link and click on the option “Start Your Career Search” to find the appropriate job for you. The career page of the company also shares some caution to all the job seekers.

Service Support: www.hitachi.co.in/service_support/index.html?WT.ac=in_ft_ss
The Company has various departments for various products. In order to find the services support for a particular product category visit the link and select the product category.

News Release: www.hitachi.co.in/press/index.html?WT.ac=in_hp_press
Browse through the Hitachi press release of 2016 via this link.

Summary

What is the Office Phone Number of Hitachi?

Hitachi Office Contact Details Phone Numbers
Head Office +91-11-3060-5252

 

How to contact Hitachi Office (Other Ways)?

Hitachi Office Contact Details Address and Email IDs
Head Office Address Hitachi India Pvt. Ltd., 802A, and 802B, Tower 2, 8th Floor, Konnectus Building, Bhavbhuti Marg, Near Minto Bridge, Connaught Place, New Delhi – 110001
Head Office Fax Number +91-11-3060-5253
{ 65 comments… add one }
  • Deepak Kumar December 20, 2017, 5:48 am

    Very bad service

  • Herin December 8, 2017, 10:01 am

    Hi sir,
    I’m herin from Tirunelveli district Valioor,India past June I buy a A.C in Hitachi company it’s good and working well but now it’s time to free service but I alert a call to your service centre but they are not responding they are simply postponding the date today we will come tomorrow we will come .2weeks I’m following you they are not responsible very bad very bad . waiting for your response
    Thank You
    By
    Herin PS
    India
    My email .royherin98@gmail.com

    • Team Hitachi December 9, 2017, 10:23 am

      Dear Customer (Herin),

      Sorry for the inconvenience. Please share your mobile number/complaint number with us at hitachiindia.social@gmail.com. We assure you we will look into this right away.

      Regards,
      Team Hitachi

  • Taher RACO October 27, 2017, 2:15 pm

    Dear sir
    Good day to you,this is Taher RACO from Turkey. Pleasered to send to you.
    Before i worked with SHIMADZU corporation and analytik jena for lab devices, i have a special office for me in Turkey and i have many costumers need spare parts for hplc devices of Hitachi.
    can we make a kind of realationship about hplc spare parts?
    thanks in advanced
    i am waiting your replay asap…
    Eng. Taher RACO

  • AKSHAT PATEL October 6, 2017, 3:29 am

    i wanted to enquire about the finger vein device of your company. but it is not available in india so what is the way to buy it. please tell me the way . for it

    • Hitachi October 6, 2017, 9:39 am

      Dear Akshat Patel,

      Please get in touch with our customer care team at 1860-258-4848 or 079-32324848 for better assistance in this regard.

      Regards,
      Team Hitachi

  • RAJNI THAKKAR October 4, 2017, 6:58 am

    On 29.09.17 I have booked a complaint regarding breakdown of my refrigerator,model no.SG37BPND,SL.NO.2130800143..3 DOOR. till today no one from your company service staff attained the complaint. Ihave also sent mail to your customer care mail Id:customerservice@hitachi.co.in.
    But no result.
    Please do the needful

    Rajni Thakkar
    Visakhapatnam

    • Hitachi October 5, 2017, 9:25 am

      Dear Rajni Thakkar,

      Sorry for the inconvenience. Please share your mobile number/complaint number with us at hitachiindia.social@gmail.com. We assure you we will look into this right away.

      Regards,
      Team Hitachi

    • Hitachi October 13, 2017, 10:13 am

      Dear Rajni Thakkar,

      We hope your concern has been addressed as per your convenience. Further, please get back to us at hitachiindia.social@gmail.com with your new service request number if the issue still persists.

      Regards,
      Team Hitachi

  • mariyam JS September 25, 2017, 9:09 am

    I have bought a 42 inch LED TV OF HITACHI, MODEL NO.LD42SY01,bearing serial no.C1WSQ6F000253 on 6/5/2017 wide bill no.SLF02A002020068937 from CROMA RETAIL, MALAD WEST, MUMBAI.

    Within 4 months the tv went dumb without any picture or sound inspite of the fact that It is used by a single person with a lot of care.
    I have lodged a complaint with jeeves on 16/9/2017 and the complaint no. is 3077699.
    The service person came and after checking told us that the tuner card is defective and he will replace it in 4 days but nothing is done till now.
    even the CROMA people raised a complaint HIT190917FS00066.
    Neither CROMA OR HITACHI has shown any positive inclination towards solving the issue.
    eveyday I receive a call from your call center saying that it will be solved in the next 24 hours but nothing happens.

    I would like to know if this is the culture of Japanese companies like Hitachi and a Tata group company such as CROMA.

    If only selling defective products to customer is your motto please put it in your website as your corporate philosophy.

    Thank you
    Mariyam J.S
    9619005445/8652214402

    • Hitachi September 26, 2017, 11:39 am

      Dear Mariyam JS,

      We’re sorry for the experience you had. This concern has been escalated and our team will get in touch with you soon.

      Regards,
      Team Hitachi

  • Vijai Sharma, (Army Veteran) September 15, 2017, 6:40 am

    I have a Hitachi Refrigerator RWB480 PND2-GBW. Its refrigeration compartment was not cooling on 08 Aug 17. Couple of days after the complaint, a technician came and conveyed requirement of replacing one fan. It took the Hitachi India over three weeks to find a fan in North India since there wasn’t any piece in Dehradun. Unfortunately, it was subsequently found that the cooling in Vegetable tray compartment had increased tremendously. One more repair visit and assurance that it will now function properly has NOT fructified. We returned after a three days outing and find that the vegetables are freezing with ice formation on the surface. The Service Repair Head here in Dehradun states the earliest the technician can come is day after.
    In my nearly 50 years of experience with Refrigerators, this is the first time that we have suffered so much on account of Fridge repairs. Infact, never had to call a technician to repair any of the earlier fridges and this was the costliest fridge I had ever purchased and thought Hitachi brand name will work. Unfortunately, I am totally disappointed with your product and the after sales service and vow never to buy a Hitachi product. Unfortunately, I have three Hitachi Split ACs as well and shudder at the thought of their breakdown. Regional management of spares and understanding of this Rocket science by world renowned Hitachi is perplexing.
    Kindly, use your authority, if any, to see that the fridge is put on road at the earliest… Apologies for the harsh tone, since I am not used to writing in this manner. However; utter frustration needs to be conveyed to the hierarchy in some manner, before going public.

  • Arindam Das September 7, 2017, 4:31 pm

    Hi,
    This is to inform to you that today my AC has rectified by your team
    . He has taken 3900 rupees . I have got this sms system generated collect money zero .
    CALL NO 17090600317 IS CLOSED OUR SYSTEM. TOTAL AMOUNT COLLECTED RS .ZERO FOR THE WORK DONE. PLEASE CALL 18602584848 FOR ANY OTHER SERVICE. THANKING YOU HITACHI.

    Kindly look at this matter as soon as possible.

    regards,
    Arindam Das
    9674303727

  • Arindam Das September 7, 2017, 4:23 pm

    Hi ,
    This is Arindam Das from kolkata . I have a hitachi split AC which is
    properly not working from the beginning. Several time I have raised
    complain. Technician came and he told me AC appsoloudly ok . But till
    date I am not satisfied with ac cooling and Hitachi service .

    Today morning I have on the AC switch then I saw that , AC
    blower not working also AC not cooling . Again I have called Hitachi
    customer care . He has Send technician . He checked and told me AC
    valve leakage & AC gas full empty , need to be gas refill and AC
    cooling sensor need to be replace total cost estimate 3900 rupees .
    But last midnight and 1st morning around 5 am my AC was cooling and
    blower also working . Then after 1 hour how can gas fully empty in
    suction and discharge hose. I was shock.

    I want to tell you this is justified to generated bill
    amount ? What is product quality ? I have doubt. I am very very
    disappointed with your service and product quality. I am service
    person . I am working in Mahindra and Mahindra . Next time I don’t
    refer any person and my friend circle to purchase hitachi AC .

    Kindly look at this matter as soon as possible .

    Regards,
    Arindam Das
    9674303727

  • rahul dewan August 8, 2017, 6:16 pm

    Hi Hitachi Team,

    I feel a bit sorry in sharing my experience with few of the Hitachi Post sales respective stake holders , i am a fan of hitachi from ages and we have a lot of Products in our family starting from two refrigerators and 4 ACs.

    Having said that we never need a post sales support because of the great quality of products. Atleast before this unpleasant experience.

    I bought a split ac in 2016 on Date 23/5/2016 Model Number RAU518KWD from Dealer Pankaj Electronics , Issues I have faced are as below

    1) Extremely poor installation experience – we called the installation engineer before renovating room as per his specifications space since POP ( Plaster of Paris was required to be done to cover the pipe.
    He took wrong measurements and because of that mistake we had to get the work done again. I had to spent INR 10 K to get the fitment.

    2) Cooling and Remote Sensor – At the time of 1st service I told the Hitachi Engineer that I have never got the proper cooling , since it is in the guest room so we hardly noticed and when noticed communicated the same to him. But no action is taken from him and he told us that if the issues persists they will come and do the work asap. The machine is not even used 10 times in this season and when I logged a ticked and called the engineer they came home after 72 Hours. The attitude was so very rude that my family decided not to buy anything from hitachi in future. We have such wonderful experience with Samsung and Daiken and such polite service teams that this experience went a bitter one.

    Remote Sensor – Remote doesn’t work sometimes and the sensor doesn’t react to the remote , i even tried to use a different remote but the issues still persists..

    The engineer mentioned that nothing can be done and some other team will come and charge me INR 3000 since GAS has leaked, we told the installation engineer on day 1 that we are not happy with the cooling with they didn’t listen to us.

    I would request you guys to look into this , would not be in a state to refer Hitachi to anyone in future strongly and I would take need a resolution asap.

    Regards
    Rahul
    Account Director, Verizon India.

  • gaurav August 7, 2017, 6:25 am

    Attaching the bills of window ac purchased almost 5 months back. Return of 4k was assured of old ac but so far no return amd delaer says he will not pay do what u can. Even free services have been refused. Is this way u guys operate. Goons running ac business. Send me ur japan head office mail ids and contact numbers. They should know the same too.
    Name of dealer is ” NICE ENGINEERS” but they are GOONS & THUGS of JAIPUR.

  • Neelam July 12, 2017, 4:12 pm

    My Split AC was under AMC and the technician who came for service broke the front swing panel. I have made numerous complaints through email and calls to customer care but no one has bothered to visit and calls are closed without visit. You may track the calls through mobile number 7838435375.

    • Hitachi July 13, 2017, 7:50 am

      Dear Neelam,

      We regret that you are facing an issue with your product. One of our representatives will be in touch soon to assist you with this.

      Regards
      Team Hitachi

  • V P GUPTA July 12, 2017, 10:24 am

    I booked a hitachi refrigerator during the Coolex function at Chandigarh and deposited Rs.1000/-as advance. The officials of hitachi is not given me the same model.They assured me to refund the booking amount of Rs.1000/-but now they are not giving any response inspite of my sending various mails to them.Pl do the needful. V P GUPTA. 9815903858 (M).

  • Rajat gupta June 17, 2017, 11:16 am

    Hitachi Team

    Call no. 17050201965

    i gave total 8000 to the visitor for repairing sent by you on dated 7 May 2017, but they provided me only 5000 receipt, and said us that 3000 is our extra charge for it.

    enclosing receipt with this mail for reference.

    Visitor name was Mr. faidan (Mob.9997454559)

    those guys committed 1 month guarantee for it from 7 may 2017 to 7 june 2017.

    but after 5 days of repairing there was same problem in my ac, i registered the complain around 13 may 2017 but these guys came around 5 june 2017 to see the problem and said us that this will not repair.

    again i register the complain with complain number 17061006759, but still you guys did not taken any action on it even you committed for 48 hrs to deliver the service.

    i am surprising Hitachi company can treat like that, could you, please update me why you are avoiding in this matter.

    Note: please take this matter with high priority, otherwise legal action will be taken on this.

    Please revert me on same till 20 June 2017.

    • Hitachi June 19, 2017, 7:26 am

      Dear Rajat gupta,

      We regret that you are facing an issue with your product. One of our representatives will be in touch soon to assist you with this.

      Regards
      Team Hitachi

  • jatinder Gambhir June 17, 2017, 8:10 am

    ???? ?????? ????? ?? 4 ???? AC ?? ?????? ?? ??? ?? ??? ??????????

  • Sanjib June 13, 2017, 10:17 am

    Hitachi service has rapidly degraded over last 2 years. After being a customer for 11 years, I have now made up my mind not to buy a Hitachi product anymore.

    • Hitachi June 14, 2017, 8:43 am

      Dear Sanjib,

      Sorry for the inconvenience. Please share your mobile number/complaint number with us at hitachiindia.social@gmail.com. We assure you we will look into this right away.

      Regards,
      Team Hitachi

    • Hitachi June 22, 2017, 7:42 am

      Dear Sanjib,

      We are still awaiting for your response. Please share your mobile number/complaint number with us on hitachiindia.social@gmail.com. We assure you we will look into this right away.

      Regards
      Team Hitachi

  • Virender Singh June 11, 2017, 5:20 am

    My complaint no 17060701532 is pending from 7 June 1917. U give 48 hours but today 120 hours passed but no solution till now. I call at 9711620939, 7574832164,9911502222 and 9810548400 minimum 50 times.If can not give service u should stop selling

    • Hitachi June 12, 2017, 7:41 am

      Dear Virender Singh,

      We regret that you are facing an issue with your product. One of our representatives will be in touch soon to assist you with this.

      Regards
      Team Hitachi

  • Virender Singh June 11, 2017, 5:11 am

    My complaint no 17060701532 is pending from 7june 1917. I am calling u again again and again but solution till now.

  • Hitachi June 9, 2017, 7:44 am

    Dear Saurabhdogra,

    Sorry for the inconvenience. Please share your mobile number/complaint number with us at hitachiindia.social@gmail.com. We assure you we will look into this right away.

    Regards,
    Team Hitachi

  • saurabhdogra June 8, 2017, 8:29 am

    I have purchased hitachi 1.2 ton ac on 16/4/2017 and same is not working properly and having cooling problem. customer care no 18602584848 always busy

    • Hitachi June 19, 2017, 7:53 am

      Dear Saurabhdogra,

      We are still awaiting for your response. Please share your mobile number/complaint number with us on hitachiindia.social@gmail.com. We assure you we will look into this right away.

      Regards
      Team Hitachi

  • Rajiv jaiswal June 5, 2017, 4:06 pm

    ,
    I am ranjana jaiswal, I had bought a ac from sangam electronic on 12-03-2017 and it had been installed in my home approximately after one month, since then it has been not working properly, I am complaining regularly your engineer’s cannot correct our ac and continued leaking water.

    Please do needful in this matter.

    Only one complain water leaking from the ac. Day one issue which could not rectify till now. Lots of angutha chap egineers visited the site . But no body able to rectify this problem. Will this be okay from Hitachi or not.

    • Hitachi June 6, 2017, 7:35 am

      Dear Rajiv jaiswal,

      Sorry for the inconvenience. Please share your mobile number/complaint number with us at hitachiindia.social@gmail.com. We assure you we will look into this right away.

      Regards,
      Team Hitachi

    • Hitachi June 14, 2017, 9:08 am

      Dear Rajiv jaiswal,

      We are still awaiting for your response. Please share your mobile number/complaint number with us on hitachiindia.social@gmail.com. We assure you we will look into this right away.

      Regards
      Team Hitachi

  • munawwar June 1, 2017, 2:51 pm

    My self is customer care manager for Roca bathrooms Product Pvt Ltd, i cannot image Hitachi is having such a bad and ill organized customer care in Mumbai . S S Aircon is a service center at Andheri east is only a money making center with no sense of customer service and rude behavior. surprisingly their technician gave a false report to fill gas and later it was proved that it only had a minor issue

    • Hitachi June 2, 2017, 9:52 am

      Dear Munawwar,

      Sorry for the inconvenience. Please share your mobile number/complaint number with us at hitachiindia.social@gmail.com. We assure you we will look into this right away.

      Regards,
      Team Hitachi

      • Hitachi June 10, 2017, 8:12 am

        Dear Munawwar,

        We are still awaiting for your response. Please share your mobile number/complaint number with us on hitachiindia.social@gmail.com. We assure you we will look into this right away.

        Regards
        Team Hitachi

  • Rakesh Mohapatra May 15, 2017, 10:22 am

    I, have brought 02 nos. of 1.5 Ton Split Ac on 1.5.2017 and installed it on 2.5.2017. By this time I have lodged 03 complaints online also 7 to 8 times before the dealer, but every time the message is coming that customer is responding. It is astonishing that when my Ac is giving horrible sound to which my neighbours are complaining, in that case how this idiots are telling that I am not responding. Sir, Iam so much fed up with your after sale service that I will officially recommend to all the organisation being an government servant not to go for Hitachi make AC’s.

    It has become height that the Regional Service Manager is also not able to send a service engineer despite of several phone calls and atlast he has given up his hand. This shows how poorly the Hitachi Company in India is running. Such type of experience I have never expected from such a professional company. I am going to take up this issue in the consumer court for refund of my money. The promise of sending the service engineer within 48 hrs. is a very vague promise. Just remove this from your company profile. When my AC is just few days old and your service is like this what we will expect when my AC will be more than 1,2 or 3 years old. My dealer name is Kalinga Sales & Services, Bhubaneswar.

    Rakesh Mohapatra
    9437318532

    • Hitachi May 16, 2017, 5:26 am

      Dear Rakesh Mohapatra,

      We regret that you are facing an issue with your product. One of our representatives will be in touch soon to assist you with this.

      Regards,
      Team Hitachi

  • Shriprakash Naithani April 24, 2017, 10:24 am

    Dear Sir,

    We complained in Hitachi Service center for repairing of our 1.5 Ton A.C. At least 20 days have passed & during these 20 days three time we have got a msg on our phone that your call no. 17041907567 is cancelled due to customer not contactable.
    After every msg we contacted them on their given phone no.- 35324848 & they assured that within 48 hrs their engineer will come to us & repair our AC.
    But see the fun after 2-3 days the same msg they sent that they could not contact us. Our International clients are easily contacting us but these engineers are not able to contact us. Either they are fool or they are befooling to us. Change them immediately on our request because due to their poor service we have started saying to our near & dear that do not purchase Hitachi AC.
    Please do not contact or reply to us. We have repaired these 8 AC from private service provider.
    Thanks for your this poor service.

    Shriprakash Naithani
    Executive HR & Procurement

    • Hitachi April 26, 2017, 12:07 pm

      Dear Shriprakash Naithani,

      We regret that you are facing an issue with your product. One of our representatives will be in touch soon to assist you with this.

      Regards,
      Team Hitachi

  • Jagdish Bharwani April 18, 2017, 3:44 am

    Below is fourth reminder send today followed by so many calls to customer care. so far nothing has been done. if not attended today. i will go to face book, twitter and than customer forum and tell every one that this the kind of service you offer to customer evenafter charging premium for five years warrant tee.

    regards,
    Jagdish Bharwani
    8332948828
    Hitachi Customer Service No. – 17041000924

    Dear sir,

    Till today nobody turned up and we are badly suffering because we have purchased your product. Is it kind of service you offer to your customer, charging the premium for five years warrantee.

    this is the worst kind of service after sales i have experienced in my life.

    when your shortest possible time will come we don’t know. please wake up and attend to it immediately or replace faulty instrument.

    Matter most urgent.

    regards,

    Jagdish Bharwani

    This was done on 09/04/2017
    Dear sir,

    We have purchased this AC in the year April 2016, under the scheme given to BHEL employees and paid around Rs 57000/- for 5 year guarantee, after installation during trial run, in presence of your representative, cooling was not up to the mark and same has been informed to your people who came for installation and commissioning, they ignored it and inform me that since the AC is new and in due course of time it will start its normal operation and will give the desired result.

    we have used this AC for small time but the cooling did not improve meanwhile, i had been deputed to Dadri site for nine months. After my returned to Hyderabad when we started using once again, to my utter surprise now the cooling is almost nil.

    Since the AC is new and it is under 5 yeas guarantee period, please depute your persons immediately for checking / rectification or replacement with new unit.

    Since we paid premium for 5 year guarantee we don’t need substandard product.

    Hope you understand and expedite your actions.

    regards,

    Jagdish Bharwani

    • Hitachi April 20, 2017, 10:13 am

      Dear Jagdish Bharwani,

      We regret that you are facing an issue with your product. One of our representatives will be in touch soon to assist you with this.

      Regards,
      Team Hitachi

    • Hitachi June 9, 2017, 9:56 am

      Dear Jagdish Bharwani,

      We hope your concern is resolved. Please drop us an email at hitachiindia.social@gmail.com in case you need any further assistance.

      Regards,
      Team Hitachi

  • Shivraj Singh April 14, 2017, 6:43 am

    Sir/Madam
    Last year in October window AC purchased. Your three time service free but no yet a single service . I have complainted three times no any respond. Two time call centre call but not any person come here and given massage your problem solved.
    Compliant No. 17032704300, 17041006262.
    Contact 9999689966, 9958510655

  • Shivraj Singh April 8, 2017, 10:04 pm

    Sir/Madam
    Last year in October window AC purchased. Your three time service free but no yet a single service . I have complainted three times no any respond.
    Contact 9999689966, 9958510655

    • Hitachi April 10, 2017, 7:18 am

      Dear Shivraj Singh,

      We regret that you are facing an issue with your product. One of our representatives will be in touch soon to assist you with this.

      Regards,
      Team Hitachi

    • Hitachi June 8, 2017, 10:31 am

      Dear Shivraj Singh,

      We hope your concern is resolved. Please drop us an email at hitachiindia.social@gmail.com in case you need any further assistance.

      Regards,
      Team Hitachi

  • SHAILENDRA KUMAR April 4, 2017, 9:15 am

    Reg. Breakdown complaints No. 170402024492 for Under warranty Split type A C…

    Sir/Ma,am,
    I am a Central Govt. Officer under M/o Urban Development. Last year on 3rd May 2016 I have purchased a 1.5 TR. Toushi RAU518KWD Hitachi SAC from m/s Aan Electronics, Sadar Bazar, Delhi Can’t. for Rs. 38000/ Since only a person visit for Installation. In this season when I started the A C it is not working. After installation I personally reported to dealer for less cooling he told after a service it will cool.. But no body visited for service. Now it is not working. I have lodge a complaint through customer care help line with no.asstated above on 2nd April 2017 but sorry to say after lapse of 48 hours no action has been taken so far.
    Hence, you are kindly requested to consider the same at the earliest..
    However, a online complaint has been also register today I. e. 4th April 2017..
    Regards
    SHAILENDRA KUMAR
    9910998311
    9838609766

    • Hitachi April 8, 2017, 4:43 am

      Dear SHAILENDRA KUMAR,

      We regret that you are facing an issue with your product. One of our representatives will be in touch soon to assist you with this.

      Regards,
      Team Hitachi

      • Gurmeet May 10, 2017, 10:35 am

        very poor services. please mail your id so that we can forward mails exchanged with your customer care.

        Regards
        Gurmeet
        Secretary

  • manisha April 3, 2017, 11:23 am

    dear sir/ Mam
    We want purchase 15 split ac for school use. Plz contact with us.

    Regards,
    manisha
    9250780403

    • Hitachi April 8, 2017, 4:47 am

      Dear Manisha,
      Thanks for sharing your concern with us and our representative will get in touch with you regarding this.
      Regards,
      Team HItachi

  • Ashdeep April 3, 2017, 8:31 am

    Dear Sir / Madam,

    Please accept this Letter as a verbal Warring.

    This is to bring into your consideration that, I bough a Window Ac of 1.5 Ton in September 2016. Since that Day, i am facing problems in this Stupid Machine. Its been 3 Times that my AC remote have been stopped working and all the three times it got rectified but the complaint is of recurring nature. – With Complaint number – 16100301649, 16120703913, 17032508829

    I registers a Service request as well as a request for breakdown on 24 March 17032508826, 17032508829 respectively, The Guy came with Brand New Remote but then it was also not working. Then he did the wet Service. As soon as he Switched on the AC. The AC got Short Circuit. resulting a Sparking in Power Supply and display and he took it off my AC and Put it on a Side.

    I stays on 4th Floor, which is directly exposed to Sun Light. resulting my Room Temperature goes to 40 Degree even in night. Resulting i have to sleep in my Car. Yesterday only I called the Supervisor, where as he told me that, the replacement of the faulty part will be possible only on Monday as all the Service Center are Closed on Sunday. But when i called up the Supervisor on Monday, i was being informed that the Technician is on holiday because he is not feeling well. I even called up the Customer care and had a very heated argument with a Floor Supervisor and she even told me that She cannot do anything in this regards.

    Basically, ALL THE People in Hitachi ARE CRAZY AND STUPID, FROM SALES MAN TO SERVICE ENGINEER, SUPERVISORS, and every time they are trying to Defend the STUPID FAULTY MACHINE. This is a Shame on a brand name Hitachi.

    Hitachi window ac cost 28,000 Rs, where as on comparison to 1.5 Ton Window Ac of other brand starts at a cost of 17000. I do not want this STUPID, IDIOT window Ac. I am SOO SORRY, THAT I BOUGHT HITACHI. THIS IS MY LIFE’s BIGGEST MISTAKE. I dont mind paying extra but then HITACHI should act like a premium Brand and this is soo LAME.

    I am a person, who paid extra premium amount and get fooled out of it.

    HITACHI IS ALL BULLSHIT. !!!!!!! and Management of HITACHI should feel shame that they made a joke out of Japanese brand. HITACHI IS NO GOOD THEN SOME LOCAL CHINESE COMPANY, WORST THEN SOME LOW GRADED COMPANY.

    I am going publish the matter in Media as well as Logging a FIR and going to Press Charges against HITACHI u/s 420, 425 and intend to defect and causing inconvenience to human Soul.

    Please refund me the money with full compensation or replace me with a Brand new AC with full One Year warranty.

    Regards
    Ashdeep Singh

    • Hitachi April 8, 2017, 4:49 am

      Dear Ashdeep,

      We regret that you are facing an issue with your product. One of our representatives will be in touch soon to assist you with this.

      Regards,
      Team Hitachi

  • Manish Ahuja March 28, 2017, 10:35 pm

    Dear Sir
    I would like to share realy my bad experience with you. last year in the month of June-2016 I had bought a window AC to your authorised dealer Vijay Sales at that time i simply asked a question to sales person is that Hitach is reliable for after sales services and he told me yes sir it a number one company you can trust on Hitach.
    But you can’t believe from last year to as on date i have been registered my (many) complains 3 to 4 time and request them to please send some one for first or second service but no one has come to my please even now it has required third service also….so this is your service..?
    Day before yesterday i had again registred my AC service request and luckily today i got a call around 7 O’clock from this number (8700739844) and that person ask me i am coming within a hour for AC service. I told him please come tomorrow but he had rudlly reply..if not today…. i will come after 2-3 days otherwise you can my complaint.

    So my only request to you kindly do some thing in this regard.

    Regards
    Manish Ahuja
    09871292922

    • Hitachi March 30, 2017, 9:53 am

      Dear Manish Ahuja,

      We regret that you are facing an issue with your product. One of our representatives will be in touch soon to assist you with this.

      Regards
      Team Hitachi

  • Manish Ahuja March 28, 2017, 10:32 pm

    Dear Sir
    I would like to share realy my bad experience with you. last year in the month of June-2016 I had bought a window AC to your authorised dealer Vijay Sales at that time i simply asked a question to sales person is that Hitach is reliable for after sales services and he told me yes sir it a number one company you can trust on Hitach.
    But you can’t believe from last year to as on date i have been registered my (many) complains 3 to 4 time and request them to please send some one for first or second service but no one has come to my please even now it has required third service also….so this is your service..?
    Day before yesterday i had again registred my AC service request and luckily today i got a call around 7 O’clock from this number (8700739844) and that person ask me i am coming within a hour for AC service. I told him please come tomorrow but he had rudlly reply..if not today…. i will come after 2-3 days otherwise you can my complaint.

    So my only request to you kindly do some thing in this regard.

    Awaited for your reply

    Regards
    Manish Ahuja
    09871292922

    • Hitachi March 30, 2017, 9:53 am

      Dear Manish Ahuja,

      We regret that you are facing an issue with your product. One of our representatives will be in touch soon to assist you with this.

      Regards
      Team Hitachi

  • S.D.M.SWAMY / S.M.MAHESH March 15, 2017, 12:26 pm

    FROM LAST 24 DAYS 650 LITERS 4 DOORS FRIDGE IS OUT OF ORDER.
    I AM SURPRISED TO NOTE THAT SUITABLE COMPRESSOR IS NOT IN STOCK IN INDILAST 27/02/2017A. AFTER PAYING SUCH A BIG AMOUNT ABOUT Rs.80.000=00 (RUPEES EIGHTY THOUSAND) BANGALORE OFFICE IS MAKING FALSE INFORMATION IT IS IN AMHMEDABAD, JAIPUR ETC., AND SHIPPED BY PROFESSIONAL COUREIR. BY AIR LIFT AND WILL BE IN BANGALORE ON 27/02/2017.
    TILL THIS DAY THERE IS NO INFORMATION .

    YESTERDAY HEAD OFFICE HAS CALLED THAT IT WIL BE SENT FROM JAIPUR BUT TILL THS DAY NO CONFIRMATION.

    REGARDS:SWAMY

  • ZUBAIR AHMAD November 26, 2016, 3:39 pm

    DEAR HITACHI
    PLEASE YOU NEED TO SERVICE TRAINING IN LG. WORD NUMBER N.1 SERVICE LG ELECTRONICS INDIA PVT LTD VERY GOOD SERVICE

    HITACHI SERVICE IS VERY VERY BED SERVICE MY 32″ LCD DEAD BEFOR 2 MONTH I CALL IN CUSTMER CARE 18602584848 BUT CALL CENTER ONLY REFRIGERATOR END AC SERVICE MY LCD DEAD NON RESPONSE ALL -ASM BSM LCD NOT REPAIR FOR HITACHI
    DELHI ASM NUMBER 9312198987 THISE ASM NO IDEA FOR LCD REPAIR I M WAITING FOR 5 DAYS ONLY OTHER WISE I GO TO CUNSUMER CORT

    THANKS
    ZUBAIR AHMAD
    7827815994

  • Rudi September 19, 2016, 7:09 am

    Good day.

    I have a Hitachi TV, model T2125C and need a remote control for it but it doesn’t seem like anyone in South Africa keeps stock or is interested to help.

    Amazingly such a good brand name with such poor after sales service.