Hitachi AC Customer Care Number, Toll Free Helpline, Email

We are sharing the customer care number, toll-free helpline number along with customer service email ids of Hitachi Air Conditioners. It will help the users of this product to get all the service, parts and another kind of details as well as support. Below you can also find the answers of all common questions of users such as how to contact Hitachi AC, what is the customer care number of Hitachi AC, what is the toll-free number of Hitachi AC, what is the customer care email id of Hitachi AC, Hitachi AC contact details, Hitachi AC customer care, Hitachi AC email id etc.

“Hitachi” brand is one of the well-known brands in India which manufactures Air Conditioners. This brand is Japanese brand. The Hitachi AC is manufactured by Hitachi Home & Life Solutions (India) Ltd (HHLI) which is a subsidiary of Hitachi Appliance Inc, Japan. They offer Air Conditioners for Home and Business purposes. The various home AC’s offered by Hitachi are Inverter Split Air Conditioners, Star Rated Split Air Conditioners and Window Air Conditioners. B2B Split, Cassette Air Conditioners, Takumi Series of Hitachi Ductable Air Conditioners, Self-Contained Air Conditioner, Chillers, Set Free (VRF Systems) and Space-maker are different types of ACs for Business Categories. The customers care support along with the Air Conditioners of Hitachi is also offered by Hitachi and here in this article, we will be sharing the full customer care support details of Hitachi AC in India.

Hitachi AC Customer Care Details

The customers using Hitachi Air Conditioners and the customers want to enquire something about these ACs can use the Customer Care offered by Hitachi. For the queries, complaints, feedback, suggestions related to Hitachi AC, customers can contact the customer care support of Hitachi on the below mentioned contact details.

Hitachi AC Customer Care Number: 1860-258-4848,079-3532-4848

Here above is the customer care number for the issues and inquiries related to Hitachi AC for the customers in India. While calling on this number, customers from different city/ state can prefix their local city/state STD Code or they can directly dial the number with the prefix 079. This number is available at service 24×7.

Hitachi AC Customer Care Number: 079-30414747

There is one more customer care number available for the Hitachi AC users in India and the number is mentioned above and customers can use this number too.

Hitachi AC Customer Care Number(Dealer Helpdesk): +91-888-298-2220

For dealer related queries and information the customer can make calls on this above-given number.

Hitachi AC Customer Care Email ID: customercare@hitachi-hli.com

Alternatively, customers can use above mentioned customer care email id for the issues related to Hitachi AC anytime.

Hitachi AC Customer Care Email ID (Others)

Below we have shared the email ids available for the sales and corporate inquiries related to Hitachi AC.

For Email ID
Sales Enquiries sales@hitachi-hli.com
Corporate Enquiries hitachi@hitachi-hli.com

Hitachi Official Website: www.hitachi.co.in

For any other information related to Hitachi AC, consumers may visit the official website of Hitachi.

Hitachi AC Social Profiles

Below we are sharing the different available social profiles of Hitachi where customers can get latest updates on Hitachi AC and they can also share their views and suggestions on those updates.

Youtube Channel: youtube.com/user/HitachiHome

Pinterest Profile: pinterest.com/hitachihome

Twitter Handle: twitter.com/@hitachi_home

Facebook Page: facebook.com/HitachiHLI

Important Links

Hitachi AC Customer Service: www.jci-hitachi.in/service
The above-shared link is for the customers of Hitachi AC and on this various customer services for the consumers of Hitachi AC are available. The customer services are Request a Call Back, Live Chat, Installation Request, Service Request, Connect to Management, Find your product and Dealer Locator.

Hitachi AC E- Shop: www.jci-hitachi.in/e-shop
Here above we have shared the link of e-shop of Hitachi where customers can have a look on the Hitachi ACs and can buy them.

Hitachi Home AC Info: www.jci-hitachi.in/product/Home-Air-Conditioners
The information of various Home ACS offered by Hitachi are available on the website of Hitachi and consumers can reach out the page with this link.

Hitachi AC Dealers: www.jci-hitachi.in/service/dealer-locator
There are various dealers of Hitachi AC available all around in India and customers can contact them anytime and they can reach them with the above mentioned link.

Hitachi AC Service Request Form: hcserve.com/crmprod/frmwebcallmaster.aspx
For the servicing request of Hitachi AC, a customer can visit the above-mentioned page and can fill up the service request form of Hitachi AC.

Summary

What is the Customer Care Number of Hitachi AC?

Hitachi AC Customer Support Phone Numbers
Customer Care Number 1860-258-4848,079-3532-4848
Dealer Helpdesk +91-888-298-2220

 

How to contact Hitachi AC Customer Care (Other Ways)?

Hitachi AC Customer Support Email IDs / Important Links
Customer Care Email ID customercare@hitachi-hli.com
{ 91 comments… add one }
  • Team Hitachi November 15, 2017, 4:36 am

    Dear Vishal Rathi,

    We hope your concern is resolved. Please drop us an email at hitachiindia.social@gmail.com in case you need any further assistance.

    Regards,
    Team Hitachi

  • vishal rathi October 26, 2017, 10:04 am

    Sir, I had raised my split AC issue around 20 days back, but still no update and no progress.
    We had purchased Hitachi split AC 1.5 ton from Rohit Electronics Shamli MuzaffarNagar UP 247776 on 30th June 2017. Since from the first day we asked to the dealer it’s cooling is not up to that mark but he always says no it’s ok.

    Now AC stopped cooling and when Dealer engineers checked they found outdoor unit does not have GAS and there is no leakage at any joint. We have approached to the dealer and asked him how it is possible Gas leaked within 3 months of AC purchase.

    Now this is unacceptable, I doubt that Rohit Electronics sold me a defective/faulty product, it’s not acceptable from the company like Hitachi.

    So I therefore request you to please exchange/replace this Defective/faulty unit at the earliest.
    complaint number: 17100404180

    • Team Hitachi October 27, 2017, 11:24 am

      Dear Vishal Rathi,

      Please be assured that our team is working on your issue and will be getting in touch with you at the earliest.

      Regards,
      Team Hitachi

  • Vijay sri October 25, 2017, 3:09 am

    Vijay srivastava
    Hi ,
    This is vijay srivastava from lucknow . I have a hitachi 2 ton split AC which is
    properly not working from the beginning. Several time I have raised
    complain. Technician came and he told me AC appsoloudly ok . But till
    date I am not satisfied with ac cooling and Hitachi service .

    Today morning I have on the AC switch then I saw that , AC
    not colling also . Again I have called Hitachi customer care, but not respons from there so i need help from your.

    I want to tell you this is not fair ? What is product quality ? I have doubt. I am very very
    disappointed with your service and product quality. Next time I don’t
    refer any person and my friend circle to purchase hitachi AC .

    Kindly look at this matter as soon as possible .

    Vijay srivastava
    9559090005

    REPLY LINK

    • Team Hitachi October 25, 2017, 10:48 am

      Dear Vijay Srivastava,

      We regret the inconvenience caused. We are escalating your concern and our team will get back to you.

      Regards,
      Team Hitachi

    • Team Hitachi November 15, 2017, 11:39 am

      Dear Vijay Sri,

      We hope our team got in touch with you and shared all the requisite information.

      Regards,
      Team Hitachi

  • Arindam Das September 7, 2017, 6:00 pm

    Hi ,
    This is Arindam Das from kolkata . I have a hitachi split AC which is
    properly not working from the beginning. Several time I have raised
    complain. Technician came and he told me AC appsoloudly ok . But till
    date I am not satisfied with ac cooling and Hitachi service .

    Today morning I have on the AC switch then I saw that , AC
    blower not working also AC not cooling . Again I have called Hitachi
    customer care . He has Send technician . He checked and told me AC
    valve leakage & AC gas full empty , need to be gas refill and AC
    cooling sensor need to be replace total cost estimate 3900 rupees .
    But last midnight and 1st morning around 5 am my AC was cooling and
    blower also working . Then after 1 hour how can gas fully empty in
    suction and discharge hose. I was shock.

    I want to tell you this is justified to generated bill
    amount ? What is product quality ? I have doubt. I am very very
    disappointed with your service and product quality. I am service
    person . I am working in Mahindra and Mahindra . Next time I don’t
    refer any person and my friend circle to purchase hitachi AC .

    Kindly look at this matter as soon as possible .

    Regards,
    Arindam Das
    9674303727

  • P.N.Ram August 20, 2017, 6:51 pm

    I have purchased one 1.5 tonnes split AC. Now it is not cooling below 25•c. Can the problem be sorted out. I am residing in Lucknow (U.P.), India.

    Thanks,

  • Tejas bhatt August 18, 2017, 5:19 am

    Very bogus service support from hitachi in ahmedabad need to expose on social media about hitachi bogus ac brand

  • Tejas bhatt August 18, 2017, 5:16 am

    My ac repairing complint not attend by hitachi since last 29 days

  • Debasis Sengupta May 2, 2017, 4:23 pm

    Dear Sir,
    I am domestic customer. I want to buy a Window AC for my bedroom. Size of my bedroom is 11 feet by length, 11 feet by width and 10 feet by height. My house is single floor house under direct sunlight. Windows of the room have two panes each. Each pane is 32cm wide. I have three queries.
    1) What type of AC can match my room ?
    2) Is there any inverter Window AC ?
    3) Is AC is harmful to kid of 4years of age ?
    I look to your answer.
    Thank you,
    Yours truly,
    Debasis Sengupta
    9432652380

    • Hitachi May 3, 2017, 7:32 am

      Dear Debasis Sengupta,

      We regret that you are facing an issue with your product. One of our representatives will be in touch soon to assist you with this.

      Regards,
      Team Hitachi

  • D.S.Sethi April 18, 2017, 9:50 am

    Sadly enough, there is no response from the company to my complaint dated 15 April, 2017. The AC is also yet to be received back from the service agent. Had high hopes about the company, but being let down.

  • D.S.Sethi April 15, 2017, 4:21 pm

    The service department is just hopeless. There seems to be no TAT for attending and rectifying any malfunctioning of the AC. It takes days and days to get any response from the assigned service agent to attend to the complaint lodged, who is unmindful of the customer’s inconvenience.
    A complaint was lodged about malfunctioning of my window A/C on 12 April and promptly given code no. 2431. Since then I have been following with the service agent to know when the complaint would be attended. After about 20 telephone calls, he calls me today morning at about 11.26 AM saying that he would be coming in half an hour’s time. He lands up only at about 3.30 PM, inspects the AC and says that it will have to be taken to the workshop because of gas leakage, and that by evening today between
    6-7 PM it would be removed. It is 9.35 PM now and obviously no use expecting him. Tomorrow is Sunday and an off day. At best the unit will be taken to the workshop on Monday. It will take another two days for repairs etc. and re-installation.
    In other words it will be a week after lodging the complaint that the complaint will be rectified.

    So much so for doing the AMC from the manufacturer. Silly and sad…

  • bhavin gohil April 12, 2017, 9:52 am

    We had logged complaint No:17033010254 for ac unit not working in our organisation before 1 weak and its problem in ac compressor confirm by your service people.
    And also surveyor confirm for that but still we have many time called your service provider SATKAR REWINDING & REFRIGERATION in bhavnagar they replied under process for your parts received.

    This type of service never expect from Hitachi.
    Kindly provide the parts early as son possible your local service provider then they proceed for further.
    Take needful action on higher level………………….

    • Hitachi April 13, 2017, 7:38 am

      Dear bhavin gohil,

      We regret that you are facing an issue with your product. One of our representatives will be in touch soon to assist you with this.

      Regards,
      Team Hitachi

  • Anju April 4, 2017, 2:50 am

    I request for service.but didn’t got right place.please arrange for my AC service.

  • manoj datta March 15, 2017, 12:36 pm

    Awaiting for free service of 1.5 t split ac

    • Hitachi March 16, 2017, 9:28 am

      Dear manoj datta,

      Sorry for the inconvenience. Please share your mobile number/complaint number with us at hitachiindia.social@gmail.com. We assure you we will look into this right away.

      Regards,
      Team Hitachi

  • kamesh February 27, 2017, 3:44 am

    from the time of installation cooling is not coming properly. all the service numbers are which they have provided in website are not working. after a long procedure they have attend a compliant no. 17022304676 and just cleaned the A/c and went away. even on the form i have written that the a/c is not giving cooling properly the compliant has been closed. very very poor serviceing. adivised not to buy anyone.

    • Hitachi March 14, 2017, 5:47 am

      Dear Sir/Ma’am (kamesh),

      We regret that you are facing an issue with your Hitachi Product (AC). One of our representatives will be in touch soon to assist you with this.

      Regards,
      Team Hitachi

  • J J Rathod February 18, 2017, 11:36 am

    Your Call No.17021802669 is closed in our system. Total amount collected Rs.0 for the work done.Pls call 35324848 for any other service. Thanking you Hitachi
    Today complain attend and collected rs 500. By PRS HOME CARE. Invoice no 406.

  • Devendra sagar October 17, 2016, 1:52 pm

    I prcjase Hitachi ac from Snapdeal &contact for inistalation at custmarcare he demanded for rs.1500 .when in Snapdeal is it on rs.251/ only by party paid. Please lodge my complaint & do needfull

  • narayanasamy kumar October 2, 2016, 6:06 am

    I am a retired Asst.commissioner and having hitachi split AC 1.5 ton with full AMC but the servicemen collected rs.2277/- from me mentioning that this is not covered by amc eventhough it is not mentioned in the AMC form. I have already complaint this matter 10 days ago but eventhough i have not received a reply Pl. look in to this matter personally and do the justicethis will create a bad image on your side my mobile no is 91.9443464359 Regards KUmar

  • Manubhai Kakadia September 24, 2016, 5:24 am

    I had purchased Hitachi A/C tomorrow from Sels India, Jamnagar. Instalation is not done. Meanwhile your message comes that “if you satisfied with our engineer, share your experience on CDN 4194. But no one can attend A/C installation. Take needful action.
    Installation req. 16092303527 as per your message on me tomorrow.
    Mob 9824030203

  • S.C. Katyal September 22, 2016, 11:19 am

    My window AC is not working properly so I wanted to lodge a complaint. However every time I ring up 01135324848 the message comes “PLEASE TRY LATER “. Which are the other nos. I can contact to lodge a complaint.

    S.C. Katyal
    B-10/7132
    Vasant Kunj
    New Delhi-110070
    Mobile: 9811409001

  • Dr. Abhilasha.. September 19, 2016, 12:59 pm

    Dear Customer your BREAKDOWN req. 16080301203 for the AIR CONDITIONER Shall be attended asap. Share CDN:-9023 if you are satisfied with our engineer.

    This problem was resolved on 6th of Aug. 2016..
    Again same problem regarding A.C. kit happened After one month and ur engineer is again asking to replace the kit which is chargable.
    Why should i pay for the same problem again..
    Its very painful experience buying hitachi A.C.
    Solve this problem asap.. Or tell me that i cant do it in a written official mail..
    Thanks
    Dr. ABHILASHA
    PH 9905012340
    PATNA..

  • dr.mohan paul September 19, 2016, 9:12 am

    lot of problem with hitachi split ac .Repairegd by weather control system kalikapur br. on 28 07 2016 request no 1607405376.Again on 3.8.16 controller PCB assay was replaced but with in few days a lodegain it is out of order lodged complain. From ur corners are no reply and contact no of weater control systems are false. What ever may be totally disgusting pl. respond and make my Ac in order. Dr.Mohan Paul. 17, Sreedhar Roy Road Kolkata 700039. mob.9831030971

  • SHASHI BHATIA September 8, 2016, 10:48 am

    My complaint no.16060405775 hi dt 04June 2016. Engineer come at my home from RATHI ENTERPRISE (SHAHBAD DAULTPUR) usna Kaha gas leak hi. after gas refueling usna Kaha gas leak guaranty 3month ke hi.4th sept. 2016 sa again gas leak ho rahi hi. Company sevice center RATHI ENTERPRISE kah rahi hi. I am not responsible. I request this matter please do need full action.
    Mera pass us engineer ki written memo hi. Usma usna 3 month guarantee De hi

  • Rajesh September 8, 2016, 5:30 am

    Dear Sir,
    I purchased an A/C on 09 april 2015 . Now its create a technical problem ,regestered a complaint but my problem is not solved and no body come to here to resolved it. I not satisfied to you. I have lodge a complaint on 22 augst 2016
    And 05 septmber 2016
    MY complaint no – i dont know

    If you not take any action and not resolved it. I complaint in consumer court.
    I hope, you see my this e-mail take any action.
    RAJESH KUMAR
    PH.8860186651

  • Rajesh September 8, 2016, 5:20 am

    20 din ho gaye complain kare huye 20 din m 3 bar complain kar chuka par koi nahi aaya 1 bar jis no. Par baat ho jati h dubaara vo no. Hi nahi milta

  • shobhit chaturvedi September 7, 2016, 4:42 pm

    Dear Sir,
    I purchased an A/C on 17 May 2015 . Now its create a technical problem ,regestered a complaint but my problem is not solved and no body come to here to resolved it. I not satisfied to you. I have lodge a complaint on 17 may 2016 MY complaint no – 16051701251
    If you not take any action and not resolved it. I complaint in consumer court.
    I hope, you see my this e-mail take any action.
    Shobhit Chaturvedi
    9414271192

  • bhawana patel September 2, 2016, 4:23 pm

    i have purchase hitachi zuno on may 2016
    after purachasing and installaion
    continue comes extra voice from indoor unit.
    sersvice center not solve my prblm.
    i send writen prblm to manager
    but no proper response
    plz solve my problem
    otherwise next week i m going consumer form

  • durgaparasd bathula August 28, 2016, 4:52 am

    I purchased an A/C on March 2016. Now its create a technical problem, I regestered a complaint several times but my problem is not solved and no body come to here to resolved it. I not satisfied to you.
    If you not take any action and not resolved it. I complaint in consumer court.
    thanking u….

  • Nadeem Ahmad August 9, 2016, 6:35 am

    Dear Sir,
    I purchased an A/C on March 2016. Now its create a technical problem, I regestered a complaint but my problem is not solved and no body come to here to resolved it. I not satisfied to you.
    If you not take any action and not resolved it. I complaint in consumer court.
    I hope, you see my this e-mail take any action.

    Nadeem Ahmad
    09927239064

  • Mahendra August 5, 2016, 5:04 pm

    I purchased the AMC from Hitachi company comlete all spare parts with gas filling. When there were NO cooling AC , i registered the complaint in customer care . envineer came and he say that AC is working properly. After few days again i lodge the complaint but same response from service engineer. Next time i soughted on them and they came and took my AC for repiring. There were no update for next 11 days until i called them again. Immediately next day they came along with my AC and i checked it infront of them it was working fine but after few hours new issue came. I dont know what is this. I want to say few things.
    1. Hitachi is a fraud brand. Don’t purchase it.
    2. Services are worst.
    3. You can not rely on any of the service engineer of Hitachi. It seems that they are not skilled.
    4. Don’t take AMC because they will not listen to you.

    I would request you , please let me know the procedure to file the complaint in consumer court.

    My number: 8527770897

  • Ashok Chunar July 13, 2016, 8:25 am

    We have purchase AMC from Hitachi company comlete all spare parts with gas filling. Now NO cooling AC due to some issue cooling coil or gas filling.

    We have complaint on 1st July 16. but no body attend the call. It is totally FRAUD.

    I am also lodge complaint in Consumer Court.

    Ashok Chunar
    9810002679

  • MRINAL KANTI RANA July 12, 2016, 11:39 am

    I bought two split Ac on the 22 nd of June 2016, ever since I had purchased this piece there has been cooling and leakage problem on my complaint since installation. One is five star 1.5 to capacity & another five star 2.0 ton capacity.Your man take four days for installation of two AC.They charge Rs. 250 .00 for extra 2 ft pipe but they provide me the duplicate one (local). After one day of installation the 1.5 ton ac was not working ie, not cooling and i contact the delear and some people come from your companey to short out the proablem , they said there is no gas on the unit and we have to insert gas. They incert gas and the as was start working. But after one day i feel the ac is not cooling properly and i called the hitachi person to provide solution . On 8th july 2016 the 2.00ton ac was makes some sound and when the ac is switch of some water comes out from the Ac. I called the Hitachi person who looks the matter in Jamshedpur , he forward his call to technician and i describe the matter , he ask me call him on sunday . I call him sunday on mob .no.9386421300 he assured me that the proablem will be resolved by tomorrow (ie 11/06/2016). No one visited my house on 11.06.2016. I cll the person on 12.06.2016 11.00am and want to know the status , he said please call to service centre , After that i call book on service centre. If after 20 days of purchase of ac the cooling was not as effective as it should have been. I just need an answer from you what I keep asking my self….

    IS MY AIR CONDITIONER A DEFECTIVE PIECE ?

    WAS MY DECISION WRONG BUYING AN AIR CONDITIONER HITACHI MAKE ?

    WHAT DOES ONE GET AFTER BUYING AIR CONDITIONERS FROM HITACHI ?

    I expect a permanent solution to it please either change my defective air conditioner or if there is some defect in the cooling coil please have it changed.

    regards.
    Mrinal Kanti Rana(mob.9523595184)

  • k.umapathy July 9, 2016, 6:29 pm

    iam jalendran from chennai tamilnadu from when i bought the sprit a/c

    always in repair service is very bad they are not proper in time to saturday date is 9 & time 9.39 pm the a/c is not working cooling is not working send immeadiate mechanic contact 9840328269 or 9003881391

    we are in amc

  • Arnav Bansal June 13, 2016, 6:31 pm

    Fucking frauds cheats selling a defective product and not even replying me or communicating with me….
    Now you will see the case….
    The gas has leaked again in the last 15 days. i.e., twice in the last one month as it did in the summer season of 2015…..
    Now this is real mental and physical harassment as coz of this fucking defective unit of yours my wife and my baby has to suffer in this Delhi summer heat….
    I am sending you the consumer court notice.
    Provide me your office address to send your the same by registered post….
    Will not only get this defective unit changed but also will sue the Hitachi company for this harassment and will take the compensation…..
    Manufacturing highly low quality product with the name i-clean and selling such a cheap product for almost Rs 50,000…..
    Worst product and experience ever in my life…..
    Dr Arnav Bansal
    9899771134

  • Shyam kishor prasad June 11, 2016, 6:15 am

    Htachi service is very bed and poour. I camplaion book on 05-06-2016. But compny servise engeenir not attending last seven days. I sugest public not purchge any hitachi product.

  • Kiran June 11, 2016, 4:28 am

    Please no never purchased Hitachi AC so bad not working I.purchased 2 AC both are not working

  • Shyam kishor prasad June 10, 2016, 3:04 pm

    My windo A/C not worke i camplan book on 05-06-2016. But not attend your enggener yet. Pl. Repair my a/c

  • MANSUKHBHAI June 10, 2016, 2:33 pm

    Hello sir,
    I buy a new ac in 6-6-2016 than I requested to fitting AC to my home my I.d no 16060901724 but after one day to go your company send msg to me that cancelled due to service not requireed. Why should send this msg?
    Today I again send a request it’s very poor service. Your company is to good but services provider not good so please listen our request… My new id no is 16061006619 cdn 4033

  • Shyam kishor prasad June 9, 2016, 11:48 am

    Hitaci wendeo a/n bay on10-05-2016 not worek on05-06-2016. I camplain book on 05-06-2016 id no 16060502344 but youy enginer not atteneed yet

  • parmeshwar singh June 9, 2016, 6:20 am

    I have taken ac from viajay sales vikas marg new delhi on last 2nd july 2015 now there is problems in compressure of that but twice I called service people but they are not giving or doing proper job. now what to do. pl retify the same. one of service men is saying that I have to keep calling the hitachi but reply will be the same. pl attend the same.

  • Ritesh June 4, 2016, 7:47 am

    My 1.5Ton Hitachi Window AC is out of warranty and I wanted to get it serviced and ready to pay for the service. Lodged a service request on customer care number on 18 May 2016 but till 4 June 2016 nobody has visited for the service of my AC. Now I realise my biggest mistake of buying Hitachi AC. I should have bought Samsung AC as they have fast service. I recently bought Hitachi Refrigerator and repent why I bought Hitachi when they have such poor service standards.

  • Malhar Tasvir Patel May 31, 2016, 6:32 pm

    Dear Sir,
    Our relative sent Hitachi Air conditioner through snepdeal as per his Invoice No.SDE7BD/16-17/2265 dt.23-May-2016 But still date your Air conditioner not working & snepdeal not repleace this difecive peace.Please help us in this metter and improve your impretion high in India.Thanks.

  • AJIT KUMAR GHOSH May 30, 2016, 7:09 am

    Two Hitachi Ac purchased from kolkata. 1.5 Ton Ac is problem since 1 month I already complain 16 times by telephone for that and no service till now. I regret that if you visit with in 24 hours I stop EMI 01.06.2016.

  • reena singh May 30, 2016, 1:19 am

    We are using three hitachi AC, two split AC 1.5 tons each and one window AC 1.5 tons. Beginning of March we had taken an AMC from Hitachi Home & Life Solution (India) Ltd. 59/2/13, Sansaar Complex, Site – 4, Sahibabad, Ghaziabad – 201010.

    We had paid the All AMC amount for duration is from 31 Mar 2016 to 30 Mar 2017. These guys are came and took all of three at their service center and telling us coil has been damage, how it is possible to all of the AC having the same type of problem??
    If they are unable to do the service or find the problems so kindly return the AMC amount and say that HITACHI product is not good and future do to buy any HITACHI AC.
    I want this matter to be clarified, Also revert back for this issue asap.

  • Partha Sarathi Nath May 27, 2016, 6:17 pm

    I.have purchased ac model no Rac012kvea from sales.emporium Lansdowne Kolkata-700025 on04/6/15. Ac is.not working properly from the installation date. Several times icomplaing in hitachi customer care. Today 27/05/16,totaly doesnot work the ac..Plz help me &need replace this hitachi.inverter ac…Thanking you…Partha Sarathi.Nath, flat no-5, 2nd floor ,433/1 Bidhanpally, Garia,Kolkata-700084,WB,Ph no-9432156764

  • Patel sanjay May 26, 2016, 8:16 am

    Very very very very very very poor service ……. Hitachi ac

  • Neha May 24, 2016, 5:21 am

    Dear sir

    I got my I-clean AC serviced from Star Aircon ,New Delhi on 15/05/2016

    It was done in 10 minutes
    Only filters were cleaned and some water thrown on external unit.
    Dust box was not taken out And dust catcher was not cleaned properly

    I went for wet service and paid Rs 950/-
    It is highly unsatisfactory
    It is definitely going to hamper brand image oh Hitachi

    Neha Wadhwa

  • Paritosh rajak May 21, 2016, 2:25 pm

    9474545376
    Already complain 4 days ago but nobody respond plz solved

  • Neha May 19, 2016, 8:39 am

    Plz Contact me on this no.
    9351907489
    Nd if you can’t solve this problem. ..
    Then I only say bhaiya kch aisa waisa le lo bt hitachi ka ac mt lena

  • Neha May 19, 2016, 8:35 am

    We are purchasing Hitachi air conditioner in 2015. Ac is not working properly from the day 1. several times we complaining in Hitachi customer care & dealer of Hitachi company
    Choice palace
    8, jayanti market,
    M.i. road , jaipur
    But they neglect our complaints and did not gave the right answer..
    We are so much tired. Las 1 month each and every day we complaint about this goods.but they are always saying yes our technician is coming on 4-5 days..but no one is coming. .about this matter we are talking choice palace, Hitachi rajasthan head Mr paramveer singh, hitachi jaipur centre.. but no one can solve this problem…plZ help me nd replace this ac…
    Thnk you

  • ca anil kumar consul May 16, 2016, 10:58 am

    r/o A 91,patel nagar -2,ghaziabad,facing problem since purchased ,past oneyear,AC HAD BEEN NO OPERTING. 9810528675

  • Vivek May 14, 2016, 11:00 am

    0982 659 0033 i have purchase hitachi 1.2 ton ac dated 08/05/16 from mehta auto mobiles (coral) INDORE
    i am not satisfy with installation .
    unit those are installed not working properly .ramote control system not working in this
    new unit. no response & no answer of my email from customercare@hitachi-hli.com

  • mohit bisht May 9, 2016, 6:08 pm

    You can contact mr rajeev (9711375901) and mr shakeel (9810863972) they are from hitachi Co. only and they have all the details of the case.
    Thank you
    Mohit Bisht
    H.No.-1662,sector-37,Noida,U.P-201301
    Phone no. 9891392562

  • mohit bisht May 9, 2016, 6:04 pm

    I have been delivered a damaged a/c by your dealer (AAN Electronics,sadar bazar,delhi cantt-110010) on 08/05/2016.
    I have made a complaint (16050804057) but no result.
    Pls replece the damaged a/c. Asap!

  • Rahul yAdav May 2, 2016, 4:05 pm

    i bought your company ac since 15 days before it is not working properly

  • moumita Banerjee May 1, 2016, 8:20 am

    This is For your kind attention that my hitachi 1.5 ton split ac is suffering from a technical snag,which requires to be immediately redressed. Self already under an annual maintenance contact with your esteemed company.,but yet to receive two more services. Kindly rectify my technical snag at the earliest, as two more services are still due.,as per the annual contract.

  • samit saha April 27, 2016, 9:21 am

    Model RAU514AWD installed on 05.04.2016
    performance/cooling very poor and also problem in swing motor, complaint
    lodged on 19.04.2016 & 23.04.2016 on your kolkata service center,but issues are
    pending. It seems defective product
    installed, pl see it on top priority.

  • Nikhil Varshney April 26, 2016, 11:48 am

    Hi,
    This is with the issue which caused my ac not working, I was trying to connect to CS from last week on the phone and the guys came up and saying the ac is out of warranty today itself as they come up on the day when warranty laps i.e. on 26/04/2016. As per the records the warranty started from 25/04/2015 and I have been trying to register the complaint from past last week and also I can see the service complaint on 24/04/2016.

    I am very frustrated with behavior of the guys which came up and saying that the part needs to be replaced and so the ac is out of warranty as on 25/04/2016 you need to buy out the replacing part from us.
    Now I need the clarification that the warranty expires on the day when technicians guys coming or when the complaint is registered on the portal of hitachi.

    I want this matter to be clarified, Also revert back for this issue asap.

    Thanks
    Nikhil Varshney
    9555707696

    • Nikhil Varshney April 26, 2016, 11:49 am

      Hitachi window A/C WINDOW AC – 1.5TR HITACHI KAZE STANDARD – RAW318KSD

  • Ram Naresh Paswan April 25, 2016, 9:55 pm

    Model RAU518AVD installed on 11.04.2016 performance/cooling very poor, complaint lodged on 23.04.2016 on your web—www.hitachi-hli.com,but issues are pending. It seems defective product installed, pl see it on top priority.

  • J.VALARNATHI April 21, 2016, 6:20 am

    I TRIED YOUR CUSTOMER CARE NUMBER.BUT ALWAYS NO RESPONSE .HOW I BOOK MY SERVICE REQUEST ? IT IS VERY DIFFICULT TO REACH YOU .

  • Sanjeev April 20, 2016, 4:22 am

    I want service for my Hitachi AC, but unable to connect with you. So please provide the service call on my phone number 9855108047,waiting for your response. Regards. Sanjeev Ludhiana.

  • SANJAY DOSHI April 19, 2016, 12:56 pm

    Service demo

  • virendra April 18, 2016, 7:10 am

    complete

  • Neha April 18, 2016, 6:08 am

    I tried many tyms to contact to hitachi customer care 35324848 today I also requested on above number nd also call on delars no 4001665 , 4021665 choice palace
    8 jayanti market
    M I road, jaipur
    But no satisfactory answer
    I want to know that when will your engineer come from service

  • amit lal April 15, 2016, 8:55 am

    Plz give me service my ac have not cooling,contract number-7384535913

  • amit lal April 15, 2016, 8:53 am

    My dealer national electronic have not provide Mr free service,so plz cancel his dealer ship of hitachi

  • AJAY KUMAR MANDAL April 15, 2016, 7:03 am

    I have purchased an Air conditioner on 12th march 2016 and was installed on 14/03/2016.Two day it worked properly after that the cooling effect reduced drastically.when i contacted customer care,they turned on around 20 days and said gas leaked,i dont know why since then nobody came for gas filling…now nobody lifting my phone………..

    i want say this the HITACHI CUSTOMER CARE is the worst one and more that that Bajaj Electronics are most worst one….completely useless…..i did a mistake …….my dear friend dont go to Bajaj Electronics and also for HITACHI…..

  • Deepak kumar April 14, 2016, 3:58 pm

    last day i purchase ac… today ac is not working …
    bad experince

  • krishan kumar aggarwal April 14, 2016, 6:45 am

    Service 3ed, class.customers care no 3rd class no response, every time lmpodent us,you’re call

  • poonam April 14, 2016, 6:34 am

    Hitechi ko lekar problem he ki iska koi context number nhi he.custmar care ka number bhi nhi lagta he.Mughe AC ki service karwani he. plz reply late

  • Kinematic SPM And Automation April 14, 2016, 5:10 am

    Our Hitachi AC Service is due, Pl attend it. Thanks….

  • anuj poddar April 13, 2016, 12:48 pm

    hitchi ka ac lekar sabse bada problem hi ki contect karna ho to koi direct no nahi hi service ka kewal dukhi ho sakta hi

  • Gagan April 12, 2016, 11:41 am

    This is Gagan Arora having problem with Hitachi split AC unit since 06th Apr 2016 and for the same I had given req to customer care Breakdown number is 16040607128 .
    after 2 days technician came and given a excuse of display fault and same will be replaced on Monday and I have been calling them no one is giving answer and no positive reply . very bad service

  • kanchan jaiswal April 11, 2016, 10:24 am

    I have want to service my a/c machne.my m/no.RAW312 KUDI.
    S/NO.150517:
    SO DO IT AS EARLY AS POSIBLE.

  • satyajitdas April 10, 2016, 7:57 am

    I have purchased a split ac on 09/05/2015 and installed on 11/5/2015. I have requested for sevice because it is due on 05/04/2016. A REquest no 16040503973 has been issued to me on 05/04/2016. but nobody visited to my residence till date . pl take action.

  • ritu abrol April 10, 2016, 5:11 am

    Try to call customer care numbers but all invain,took amc for ac paid cash fr that,running pillar to post to register my complaint really got so frustrated with such a reputed co,this is d after sale service they r giving,would not recommend this product to anybody in future

  • Surya April 9, 2016, 9:52 am

    I submit that I have Hitachi AC Kazi model last 3 day it has not working properly, send your techinician and rectify the problem . My name k. Surya from Bodupal Hyderabad Telangana state pin cod no 500092 & my mobile no 09573860071. Note:- I tried all these numbers 914035324848, 914032210598, 914027951027, 9180088884058, 914040033339, some numbers are not working some numbers are no responce

  • Surya April 9, 2016, 9:35 am

    I submit that I have Hitachi AC Kazi model last 3 day it has not working properly, send your techinician and rectify the problem . My name k. Surya from Bodupal Hyderabad Telangana state pin cod no 500092 & my mobile no 09573860071

  • Lalit pant April 9, 2016, 8:06 am

    I have purchase Hitachi window AC on 6 Apr 2016 but after a lapse of 3 days of delivery of above air conditioner your rep not installed the AC till date. Request look into the matter and send rep as early as possible for installation of AC

  • c p singh sengar April 6, 2016, 9:42 am

    I try twice to contact on 35324848 but I could not it. Ihave requested on line. my request no.16040505176 dated 05-04-2016 for service.Today I also request on above number but no satisfactory answer. I want to know that when will your engineer come for service.Reply soon.
    c p singh sengar

  • ankit shukla April 5, 2016, 8:38 am

    sir meri ac abhi under warranty h.. aur mene service ke liye requeat registered krwai thi bt abhi tk kuch bhi responce nh mila aur na hi registered meg. aaya… aur abhi tho sir ek bhi helpline line bhi nh milta….
    agr sir aap kuch help kr de tho sir mei aapka thankfull rahuga

  • Sandeep sharma March 19, 2016, 1:23 am

    I install my new 1.5 ton hitachi a.c at vill.jhook, distt-mohindergarh, haryana-123029, mob.no.-08510839998

  • meenu sharma March 9, 2016, 8:24 am

    Dear Sir,

    We have a requirement of 1.8 0r 2 ton Split Ac for our project at Bahadurgarh.

    in bulk quantity ,Kindly quote the best prices with specification regards.

    Meenu Sharma
    For: Coaster Shoes Co. Pvt. Ltd.,
    B-254, Naraina Industrial Area,
    Phase-1, Delhi-28.
    Mob: 9958300485

    E- Mail: purchase@coastershoes.in